We pre-checked in around 10am to head out to Disneyland, and when we returned to check in around 4:30PM, our room was not ready and still being cleaned. This was very unfortunate, as we had three tired children with us. They did, however, offer us two rooms to rest in while our room was being ready, but we did not want to wait and sully up two rooms, but that means we would be checking in very late in the evening, and had to get all of our luggage and settled after a long day at Disneyland.