야외 수영장, 06:30 ~ 23:00 오픈, 수영장 파라솔, 일광욕 의자

르네상스 올랜도 앳 씨월드 여행 후기

4 out of 5
르네상스 올랜도 앳 씨월드
6677 Sea Harbor Dr, Orlando, FL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1354개 이용 후기 중 899개" "
평점 8 - 좋아요. 1354개 이용 후기 중 231개" "
평점 6 - 괜찮아요. 1354개 이용 후기 중 118개" "
평점 4 - 별로예요. 1354개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 1354개 이용 후기 중 44개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Soon Kyu

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족을 위한 호텔로 매우 추천. 특히 호텔 식당 음식 매우 맛있음! 다시 오고싶음! F&B was fantastic in this restaurant. Service was overall pretty good.
2023년 12월에 4박 숙박함
답변 제공: Renaissance Orlando at SeaWorld 님, 2024년 1월 2일
Soon, thank you for your positive feedback! We look forward to welcoming you back very soon!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 3월 26일
Dear Guest, Thank you for being our guest at Renaissance Orlando at SeaWorld. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Gabriela R.Front Office Manager

6/10 - 괜찮아요

Leofric

연인과의 여행
Average
2024년 3월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 18일
Dear Leofric, Thank you for being our guest. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a well run hotel and great location for those visiting SeaWorld. What I did not care for were the hidden resort And parking fee.
2024년 4월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 18일
Dear James, Thank you for choosing Renaissance Orlando at SeaWorld and sharing your experience. We are delighted our perfect location helped you create lasting memories by exploring all that Orlando has to offer. However, we regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. We understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. Thank you again for your review. We look forward to your next visit!   Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Kevin and Betty

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Taykwon

연인과의 여행, 출장 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Poor customer service, bathroom appliances were dirty overcharging
2024년 4월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 16일
Dear Taykwon, Thank you for your stay at our hotel and the feedback. We sincerely apologize that you experienced difficulties during your visit. This is not the level of service we generally provide, and it certainly does not meet our standards. We have shared your comments with our entire staff, and we will take the appropriate action to prevent these issues from happening again. We hope that we will have another occasion to exceed your expectations and welcome you back in the future.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Francis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 15일
Dear Francis, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Renaissance Orlando at SeaWorld. We hope to have the pleasure of doing so again on your next visit to the area.Omar DeJesus,Front Office Manager

10/10 - 훌륭해요

pauline 님, Spartanburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first stay here and i absolutely loved it. I would definitely refer this place to everyone i know.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful and friendly I did miss room service the way it used to be — the rolling cart, real silverware and dishes.
2024년 4월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 15일
Dear Kimberly, Thank you for your fantastic review and all the wonderful things you had to say about the Renaissance Orlando at SeaWorld. It is wonderful to hear that you found our associates to be pleasant and courteous. However, we understand your sentiment about missing the traditional room service experience with the rolling cart, real silverware, and dishes. We will certainly take your comments into consideration as we continually strive to enhance our guests' experiences. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Omar DeJesus,Front Office Manager

6/10 - 괜찮아요

Matthew 님, tampa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
They gave away our room.
2024년 4월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 15일
Dear Matthew, Thank you for sharing your experience at our hotel. We regret that the room you requested was unavailable, and we apologize for any frustration this undoubtedly caused. We know apologies will not make up for the inconvenience, but we indeed are sorry. Thank you for your feedback, which is much appreciated. We hope to have an opportunity to better your experience with us whenever your travels bring you back to the area.Omar DeJesus,Front Office Manager

8/10 - 좋아요

Celeste

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is nice but the rooms are very old and dated for the unreasonably high price! The balcony is extremely small, if a couple checks in the room, both ppl will not be able sit outside. I was just expecting a W hotel level room and was really disappointed that I paid so much for so little!
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Arnold 님, Scarsdale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 10일
Dear Arnold, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Brantley

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good experience
2024년 4월에 5박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 7일
Dear Laura, We are thrilled you had an excellent stay at Renaissance Orlando at SeaWorld, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Ramprasad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right opposite to Seaworld which made it very easy to visit. Didn't try the restaurants at the hotel, but good food choices close by.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Julio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
How beautifull it is!!
2024년 3월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 5일
Dear Julio, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Renaissance Orlando at SeaWorld. We hope to have the pleasure of doing so again on your next visit to the area.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Latoya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property! The pool area was very nice and accommodating. The in-room dining was awesome with great menus. I will definitely recommend to others.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Loriann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, staff was absolutely amazing.
2024년 3월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 5일
Dear Loriann, Thank you for the great review! It is always exciting to know that we met all of your expectations, and we are glad you enjoyed your stay. It was our pleasure serving you at the Renaissance Orlando at SeaWorld, and we hope to see you again soon.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Gabriel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Tanya 님, Brownstown

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When you first walk in it smells amazing, staff is wonderful we were greeted every time we exited and came back. The rooms are very spacious, house keeping was awesome. Pricey but so worth it, my kids loved the outdoor areas and we could wall to SeaWorld all in all it was the best Spring break. Would definitely recommend and would definitely book here again.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Eva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing hotel for families. Great service and kids facilities
2024년 3월에 7박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 5일
Dear Eva, It was a pleasure to read your fantastic review of the Renaissance Orlando at SeaWorld. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit Orlando.Omar DeJesusFront Office Manager

4/10 - 별로예요

Lanautica

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
This resort was very nice but the extra fee charged was crazy, at check in I paid for my stay full amount after my stay they tried to say I still owe them 200 something dollars after already taking 930$ off my bank card when addressing the situation staff acted clueless after checking out the management told me everything was fine but days later still try to take the 200 something off my card.
2024년 3월에 4박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 5일
Dear Lanautica, Thank you for staying with us and for sharing your review. We are sorry you encountered any service issues from our front desk associates, as this is unacceptable. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such concerns are not repeated. Thank you again, and we look forward to having another opportunity to show that we are passionate about providing great experiences for every guest.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Graham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was 5 star however Expidea was 1star I will book directly with the hotel. Don’t go through Expedia they have no customer service or customer care
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Priya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 2일
Dear Priya, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Renaissance Orlando at SeaWorld; we hope to see you again soon. Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Yordanis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
1000
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Irina

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel offers a pleasant experience for families, with numerous child-friendly activities. Most of the staff is remarkably friendly, although it might not be ideal for dog owners. Just a heads-up: if you've got dogs with you, the hotel might not allow leaving them alone in the room. The decision will be influenced by the front desk manager's level of tolerance. I observed that the night manager at the front desk wasn't particularly friendly, and her professionalism left something to be desired. El hotel ofrece una experiencia agradable para familias, con numerosas actividades para niños. La mayor parte del personal es muy amable, aunque puede que no sea ideal para dueños de perros. Sólo un aviso: si tienes perros contigo, es posible que el hotel no permita dejarlos solos en la habitación. La decisión estará influenciada por el nivel de tolerancia del gerente de recepción. Observé que la gerente nocturna de la recepción no era particularmente amigable y su poco profesionalismo dejaba mucho que desear.
2024년 3월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 2일
Dear Irina, Thank you for your feedback and for letting us know you enjoyed your stay overall. Your comments, however, let us know there are areas where we could focus attention to improve our service. Please accept our sincere apologies for any unpleasant experience you had with one of our associates. We will evaluate what we can do differently in the future to avoid such inconveniences. It was our pleasure serving you, and we hope you will stay with us again when your travels bring you this way.Omar DeJesusFront Office Manager

6/10 - 괜찮아요

Alvaro

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food mediocre. Had to wait in line to catch breakfast. Pipes or metal structures clank day and night. Parking expensive
2024년 3월에 1박 숙박함

8/10 - 좋아요

Alineig

좋아요: 청결 상태, 직원 및 서비스
Buena atención recomendable 100 por ciento
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Mariel

가족 여행
별로예요: 직원 및 서비스
Me cobraron dos veces el estacionamiento (80 dólares), daños a la propiedad (100 dólares) que supuestamente regresan si todo está bien, pero no regresaron siendo que no hubo daño alguno, una cuenta que era de 205 dólares termino en 380 pero en tu recibo se dice que fue el cobro único de 205 dólares, albercas sobre todo el área de niños sucias,las habitaciones para lo que te cobran son súper basicas, eh visitado hoteles más económicos y puedo asegurar están mejor en muchos aspectos,marco para pedir una cuna y no tenían disponibles pero en recepción me dejaron saber que si, bueno esto es algo de muchos detalles que no me gustaron, sin duda no vuelvo.
답변 제공: Front Office Manager 님, 2024년 4월 2일
Dear Mariel, Thank you for choosing us. We apologize for the confusion and frustration caused by the extra charges on your account. We are also sorry for the issues that you faced during your time with us. We take such concerns very seriously and we will share your feedback appropriately. It was a pleasure hosting your visit, and we hope to see you again soon.Omar DeJesusFront Office Manager

8/10 - 좋아요

Carolina 님, Palmetto Bay

2024년 3월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 1일
Dear Carolina, Thank you for choosing Renaissance Orlando at SeaWorld. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was spacious and clean, staff was extrememly helpful and friendly and we loved the DK by the pool.
2024년 3월에 4박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 31일
Dear Veronica, Thank you for choosing Renaissance Orlando at SeaWorld for your recent visit to Orlando. We are pleased to know that your stay was perfect in every way possible. We are particularly glad that you loved our refreshing accommodations and excellent hospitality provided by our dedicated staff. We are also delighted that you had a memorable time at the pool. We appreciate your business and look forward to welcoming you back soon.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Claudia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our favorite place to stay when visiting Sea World. My toddler loves the water park. The food by the pool and breakfast restaurant are both convenient and delicious!
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Casey

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Wasn’t happy with my stay this time. The staff wasn’t as friendly. The service was ok, but not worth the money to stay there.
2024년 3월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 31일
Dear Casey, We sincerely appreciate your loyalty and truly regret to hear that your most recent visit did not live up to the enjoyable experiences you've had in the past. Please accept our apologies for the unpleasant interaction you had with our associates. Thank you for taking the time to share these comments so we can address them appropriately. We hope to continue to welcome you back for many more visits so we can show you our dedication to the outstanding experience you deserve every time you are our guest.Omar DeJesusFront Office Manager

8/10 - 좋아요

Natasha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice but for a dog friendly hotel they could provide a space for the dogs.
2024년 3월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 30일
Dear Natasha, Thank you for choosing Renaissance Orlando at SeaWorld and sharing your experience. We are pleased you enjoyed your stay overall and that you appreciated our pet-friendly feature. We have also taken note of your suggestion and will share it appropriately to improve our guest experience. It was a pleasure accommodating you, and we look forward to welcoming you again soon.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Stephen

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The prices for food was very reasonable. I liked that I was able to walk across the street to Seaworld. Hotel was very clean and easy to get around.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Darshanaben

2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Peter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kids loved the pool area. They also had an outdoor area with games and room to play. Hotel was very nice. Ate at the pool bar and the food was good.
2024년 3월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 29일
Dear Peter, Thank you for your fantastic review and all the wonderful things you had to say about the Renaissance Orlando at SeaWorld. We loved having you and providing an unforgettable vacation with our modern accommodations, family-friendly amenities, and excellent location. Your comments were a pleasure to read, and we are excited to share them with our associates. Thank you once more for your feedback, and we look forward to having you stay with us again.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Dallas

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 4박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 27일
Dear Dallas, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Renaissance Orlando at SeaWorldOmar DeJesusFront Office Manager

8/10 - 좋아요

Santhonax

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

alejandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean property and staff was amazing
답변 제공: Front Office Manager 님, 2024년 3월 27일
Dear Rebecca, Thank you for the great review! It is always exciting to know that we met all of your expectations, and we are glad you enjoyed your stay. It was our pleasure serving you at the Renaissance Orlando at SeaWorld, and we hope to see you again soon.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

Lindsay

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Yexennia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel for kids and general vacation.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Dulce

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing i dirent like was the girl who was making the omelets in the breakfast buffet she was rude and i feel like i was descriminated.the rest of the service was exelent.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Ricca

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
2024년 3월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 25일
Dear Ricca, Thank you for choosing Renaissance Orlando at SeaWorld. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Omar DeJesusFront Office Manager

10/10 - 훌륭해요

shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
no restaurants open for breakfast , just the cafe
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

gerald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful hotel. Walking distance to SeaWorld. I have stayed many times and always impressed.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Daniel

아이를 동반한 가족 여행
별로예요: 청결 상태
What a joke. Resort fee, plus parking, plus Internet. The fees are a joke and service all around was slow for everything. Also the room service food looked like it was leftovers from a convention happening.
2024년 3월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 25일
Dear Daniel, Thank you for taking the time to share your experience; we love that you could join us. We know how small details add up to make a significant impact on our hotel's overall impression. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Omar DeJesusFront Office Manager

8/10 - 좋아요

Jason C

2024년 3월에 2박 숙박함