Spent a week at Cala Ginepro hotel with my family. Or better saying, we're transferred to another hotel called Il Giardini di Cala Ginepro which is 600m from the Cala Ginepro. During the check in I was informed I had to pay 56€ p/p for entertainment and that was not optional. Next day, I wanted to have a towel to enjoy the swimming pool and I was informed the towel rental costs 6€ and 4€ for replacement. Everything should be done through a prepaid card. Nothing can be bought at the hotel with cash or your own card. To finalize the trip, I forgot my jacket on our last dinner in the hotel. I was the last one to leave the restaurant and only the waiters were there when I left. Next day, I asked our waiter about my jacket and him, with a very weird attitude, said there was no jacket when I left and ran away. I made a complaint to the reception but they really didn’t care about it (seems to be a normal behavior).
Wi-fi is crappy and only works at the reception. Entertainment team was great and the food was good but all those attitudes and behaviors during our stay made the trip disappointing.