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"twisting for 39 minutes before someone shows up at reception for check-in. Slippers need to be purchased, hotel music pretty loud until late and from 09am, i can write books about negatives there"

"When visiting Bastogne I wouldn’t stay anywhere else"

"Awesome experience!!! Would go back, no doubt!!"

"Friendly staff, busy spa, great location."

"The staff we met were lovely and helpful. The online check in is not easy for people who are on bicycles for 6 hours before arriving so we weren't able to access our room. It got sorted with a phone call to a concierge and though the restaurant was closed (at what we thought was an early hour) the staff stayed to serve us lovely food. People are lovely, systems are weird. "

"Nice time staying here. Breakfast was good. "

"Incredible place !!"

"The inside of this hotel was so beautiful! We booked a room with a balcony and I would call what we got was a terrace. It was huge and had the nicest view of the chateau and the valley. The rooms were big and the staff were very helpful. "

"Good"