Charming hotel in a charming town. Loved its central location, easy walking distance to shopping, restaurants, and attractions, free parking, and reasonable rates, although we had a few issues:
Not the entirely the fault of the hotel, but after booking several months in advance (almost a year ahead) upon arrival we found that only two rooms were available - both without balconies. Lesson learned - if you want a room with a balcony, make sure you request it ahead of time!
Also, not a huge issue, but upon arrival we asked for ice to chill a bottle of wine (no fridge, at least in our room) - and the request was met with a lot of surprise by the front desk staff, who told us that "Italians don't chill their drinks".....um, okay. They did eventually somewhat begrudgingly oblige, but we were left feeling as if it was quite an imposition for them - not the way you want to be made to feel by a place whose business it is to be hospitable to their guests. Just telling it like it is :)
On the upside, the breakfast room staff was very friendly and hospitable, and made you feel as though you were a special guest while there. Lovely breakfast with a lot of variety.
Overall, a very pleasant experience with a few drawbacks that ultimately did not take away at all from our enjoyment of this beautiful town and its surroundings.