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Hotel Kintetsu Universal City

4.0 star property
Two on-site restaurants serve local flavors at this Osaka hotel, where guests can also browse nearby shops for some retail therapy between theme park visits

Choose dates to view prices

Hotel Kintetsu Universal City offers a convenient base in Osaka. Dine at two restaurants and shop on-site before visiting nearby Universal Studios Japan or Osaka Aquarium Kaiyukan. Enjoy practical amenities like dry cleaning/laundry services and in-room WiFi to stay connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
The current price is ₩108,550
₩119,405 total
May 25 - May 26

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Kintetsu Universal City pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Kintetsu Universal City?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Kintetsu Universal City on May 25, 2026 start from ₩108,550, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at Hotel Kintetsu Universal City?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Kintetsu Universal City?

Check-out is at 11 AM.

Where is Hotel Kintetsu Universal City located?

Located in Konohana, this hotel is within 1 mi (2 km) of Universal CityWalk Osaka and Universal Studios Japan. Osaka Aquarium Kaiyukan and Abeno Harukas are also within 9 mi (15 km). Universal City Station is 5 minutes by foot and Ajikawaguchi Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 469 out of 828 reviews
Rating 8 - Good. 262 out of 828 reviews
Rating 6 - Okay. 67 out of 828 reviews
Rating 4 - Poor. 19 out of 828 reviews
Rating 2 - Terrible. 11 out of 828 reviews

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Close location and easy access to Universal. Plenty of nearby food options
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality from staff, great amenities and view of Universal Studios Japan!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Meiling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff! Highly recommended!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Literally right outside the gate of USJ. The beds were great. Staff was nice. Room was quiet despite being in USJ main area. HIGHLY RECOMMEND.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, they helped us and went out of their way to help us even though we don't speak Japanese. We will definitely be back
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Rika

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk was not friendly and helpful.. other staff were friendly Breakfast buffet was good Very convenient if you go USJ 3 Lawson (convenient store) in 1min walking distance
Stayed 1 night in Sep 2024
Verified

8/10 Good

Zhi Hern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room seemed clean, staff was friendly. We didn't spend much time in the hotel, other than shower and sleep between early starts and late returns from USJ.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

KA LUN KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room Tiny toilet but acceptable Bed is good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sergio Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty cool place to stay at!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Quelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, one minute from City Walk and two from Universal, making it the best option for staying near the park.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities
Great assistance!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

nien fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HIGHLY RECOMMENDED STAYING HERE
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Jeeyon Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
The best of place ever!!
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sesame street themed hotel with very helpful staff.
Stayed 2 nights in May 2024
Verified

4/10 Poor

Adam

Disliked: Staff & service
Pretty ordinary for the price
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near Universal Studios
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Kaeleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Universal City Walk, clean, cute lobby.
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the atmosphere and some of the staff was helpful and kind. Others seemed not to care. I really did enjoy the property though and being so close to universal was a huge plus
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Saito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The OOSAKA UNIVERSAL CITY- KINTETSU HOTEL manager allowed us to changed our room to an amazing room with the theme park view. It wasn’t peak season for tourists yet probably but anyways it was so kind of them to change room detail with a very reasonable amount charged. Thank you so much.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Luis Rene

Liked: Property conditions & facilities
Good
Stayed 1 night in May 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit odd the next day as I was checking out, they said they had not collected the city tax of 300 yen from me when I checked and wanted to collect it as I was leaving. As I had booked and prepaid online, I presumed this was already sorted. Regardless that is an error on behalf of the hotel and chasing me down at check-out seemed a bit weird. Other than that, I enjoyed my stay. It is super convenient when i am working in the area.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops were nearby
Stayed 1 night in May 2026
Verified

10/10 Excellent

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ユニバサールスタジオから一番近いホテルです。朝食は近くのマクドナルドで済ませました。チェックインするとオリジナルの首からかける物をもらえます。近くの飲食店のサービス(ドリンクサービス等)もらえてお得です。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
荷物をチェックイン前、チェックアウト後も預かってくれるのは、大変ありがたかったです。 また利用したいです。
Stayed 1 night in Mar 2026
Verified

8/10 Good

a

Liked: Cleanliness, amenities, property conditions & facilities
ユニバに近い 部屋が可愛い
Stayed 2 nights in Feb 2026