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Will likely stay again.

I recently completed a 2 week stay at the Signiel Hotel. This hotel is a real show stopper and is without a doubt one of the Top Hotels in the World. They helped arrange a car and driver service from/to the airport. From the moment I arrived, i have never had this level of service, attention to detail and anticipation to whatever i needed throughout my stay. Their Concierge Team is top notch assisting with reservations, transportation, anything you need. Their room service was reasonably priced...

Alex, Harper and Ria are the best! Eric and Sally in EL are truly amazing and really made us feel like family! The best people in the world!!

The hotel is beautifully decorated and at a wonderful location close to the sought after tourist spots. Breakfast was excellent and we enjoyed the variety. One thing of note was that upon requesting some ice, I was asked to pay a minimal fee. In all my stays at luxury hotels, I cannot recall being charged for ice. I am not sure if there is something particular about ice here but you may consider providing this as a complimentary amenity to your guests as I felt a bit embarrassed for the staff...

Very good hotel. It was close to many sights, access to transportation and shopping. Breakfast buffet was one of the best I’ve seen. Staff very polite and helpful.

The location was excellent. Close to everything. The family room on the 8th floor was spacious and quiet. My favorite part of the room was automatic water dispenser! Korean winter is pretty dry and having water dispenser and kettle was great way to hydrate. The CREW were accommodating. We were able to check in early and get needed rest. We received a welcome snack and that was very sweet! Special shout out to Benny at the bar, who took care of us when I needed non-sugary, non-alcoholic drink....

It was just as lovely as everyone has reported. The front desk, room service, bellmen, etc, were all so very friendly and kind. Every staff person we met went out of their way to help us and offer a first class welcome. They were exceedingly polite, especially with our language barrier. Many of them spoke English fluently. It was just wonderful to be treated so well.

Subway train station to ICN airport is just next to the hotel.

Room was immaculate, staff was amazing and so helpful. We didn't park so can't speak to that, but the service at the front desk was very smooth and efficient. The breakfast is delicious and very convenient but PRICEY so if you want to do that, make sure you book a package where it is included. We loved being next to Lotte World park, the subway station and mall. Would 100% stay here again.

Hotel was easy to get to by airport bus. Only about 8min walk from both pickup/drop off airport bus location. Close to two different train stations and close to two major neighborhoods. Easy and about 30 minute walk to Gyeongbokgung, King Sejong Statue, and Deoksugung palace. Staff were nice and helpful, especially with transportation questions.

Friendly staff, love to been able to have coffee maker in room

We are so pleased with our stay. The staff is all superb, very accommodating, on top of great customer service. English is spoken here by the concierge desk, front desk, and restaurant staff. It's a very European and American hotel. Don't miss the Breakfast Buffet, which is more of a breakfast and lunch experience. The food was excellent. Our room was big for Seoul standards. We stayed for 8 nights. Also, it's a great location 1 block from a train station. Lots of coffee shops, restaurants,...

Great hotel with excellent staff. The location is pretty good. I would definitely stay here again. My experience would have been perfect if it still provided shuttle services to Incheon Airport or Seoul Station, although I couldn't really blame the hotel for it. Overall, we enjoyed staying here primarily because of the well equipped and clean room. I would like to especially thank the professional and courteous staff members.

Very centrally located in Myeongdong, steps away from the major shopping area district. The hotel is only a few months old, but very clean and convenient. They have an industrial washer and dryer on every floor , which was great to use nightly. Next to that there’s a coffee machine with fresh grinds, we took advantage of that every morning. The room was comfortable for my family of 4. The highlight was the hot/cold water dispenser in the room which was so nice to use every day. Bathroom clean,...

As an airline crew, I have spent at least a half of any given calendar year in hotels for past 28+ years. When I walk into a hotel, there are a few things I look for and appreciate. 1. Is it clean? I even check inside of room vents. 2. Is the surrounding area deemed safe enough to walk as a female? 3. Are hotel staffs hospitable to help with my needs? 4. Is bedding comfortable and clean? 5. Is there interesting attractions near the hotel? 6. What are my food options? 7. Is there any extra...

The check-in staff was unattentive, not very hospitable and didn’t give us much information, just answered our questions. We asked for city view room, but our room was facing a back alley of a building. Other than that, our stay was amazing. Our room was super clean, beds were very comfy, the cleaning ladies and staffs during breakfast were very friendly & attentive. The location was great too. Walking distance to many places.

Nice

Great location in the heart of the shopping district, rooms thoughtfully prepared for guests.