Palea Volcano Tours

Excellent bed, clean room and great location away from the very busy streets of Ermou, yet just a 15min walk away from the busy centre. The staff were very polite and the breakfast was good too, particularly the egg menu.

Clean room and very helpful and friendly staff.

Perfect location, spacious room (junior suite), very modern clean line design, super nice and helpful service from all front desk staff. We had pre-requests as we came to celebrate one's birthday and all were beautifully organised. The welcoming was lovely with personal staff explaining the rooms smart option. The luggage was taken to the room by the staff without us asking (the room wasn't ready on early arrival check-in time). And with all of that, the sofa bed wasn't compatible- there wasn't anything to hold the middle section when it's open and the body didn't find it's ease supporting spots and was bit unfun to wake up like this. The room lights went off suddenly few times (funny situations) but we just pressed them again. The shower was great, but the rain shower head need more maintenance as its was partly sealed, squirting in different directions and the stream was little stronger than usual, probably due to pressure from water outlets that were not clean of limescale.