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포르타 디 카스트로 부티크 호텔 & 스파 여행 후기

1 out of 5
포르타 디 카스트로 부티크 호텔 & 스파
Via Porta Di Castro 223, Palermo, PA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 264개 이용 후기 중 187개" "
평점 8 - 좋아요. 264개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 264개 이용 후기 중 13개" "
평점 4 - 별로예요. 264개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 264개 이용 후기 중 1개" "

9.4/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

kidong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시 가고 싶은 시칠리아
친절한 사장님 및 스텝 최고 입니다
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
위치는 노르만궁전이 아주 가깝고 주차하기에도 괜찮은 편입니다. 인테리어가 특색있고 친절한 호텔이에요.
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다!
만족스러운 숙박이었어요.좋은위치에 아주 깔끔하고 예술적인 내부 인테리어가 훌륭했어요.사진의 모습과 같습니다. 정성스럽게 차려준 아침식사와 영어가 가능한 친절한 직원들이 인상적입니다. 관리자분께 한가지 조언하자면...눈에 띄는 간판이 하나 있다면 좋겠어요~ It was a satisfactory stay. In a good location, very clean and artistic interiors were great. The carefully prepared breakfast and friendly English-speaking staff are impressive. One advice for the manager ... I wish there was a noticeable signboard ~ Forte raccomandazione! High recommended!
2018년 8월에 1박 숙박함

8/10 - 좋아요

Myon Woong 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location and interesting deco
I had difficulty with checking in as I arrived two hous later which was 2am : ) Bring our luggages manually up to the top of the building was pretty hard for us after 14 hours flight. Deco was interesting everywhere especially dining room furbished with Phillip Stock chairs and tables.
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Guy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What to say. The team could not have been anymore welcoming. There was an issue with the booking but we were upgraded. We had to move rooms but they did all the work. Super helpful, attentive, great with tips and tricks for our visits, and the breakfast was huge! Car looked after and ready when needed (and trust me you don’t want to worry about parking in Palermo). Would recommend to anyone.
2024년 4월에 2박 숙박함
답변 제공: Romina 님, 2024년 4월 23일
Thank you so much for your review. We appreciate that.Hope to have as our guest another time.

6/10 - 괜찮아요

Frank

가족 여행
The hotel is in a very conveniently and centrally located neighborhood, which unfortunately also means all street-facing rooms are quite noisy. As far as the interior, Porta di Castro is taking ‘shabby’ chic a bit too far, with comforts and convenience frequently sacrificed for quirkiness. Breakfast is generous but impresses more through quantity than quality. Overall far too expensive for what it is.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Luciano

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my gf had a wonderful stay! The staff was so friendly, and the breakfast was unbelievably good! The variety of breakfast foods was lovely. We had the chance to try the private spa which was the most relaxing experience ever! Thank you to all the staff and the owner! We will defo be back!
2024년 3월에 4박 숙박함
답변 제공: Romina 님, 2024년 4월 12일
Thank you so much for your positive review.We try to give all the best for our guests, ALWAYS!!

10/10 - 훌륭해요

karim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff and Hotel
2024년 2월에 2박 숙박함
답변 제공: Romina 님, 2024년 4월 12일
Thank you

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolut entzückendes kleines b&b. Man kann alles fussläufig erreichen. Die Zimmer sind witzig eingerichtet und alles ist sehr individuell. Super freundliches Personal. Großartiges Frühstück das für 4 gereicht hätte. Wenn wir wieder nach Palermo kommen dann definitiv wieder hier 😍
답변 제공: Romina 님, 2024년 2월 20일
Thank you so much for your positiv review.We are very glad that you noticed the particularity of this place

10/10 - 훌륭해요

Loreen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are over the top helpful, friendly, kind, engaging, and do what they can to make your stay more comfortable. We came in early on the train. They took our bags before room was ready (they were waiting on us in our room by time we came back), and had an amazing breakfast for us (that same morning - which they didn't have to do) - as well as local map, and information for us upon arrival (and plenty of literature/travel books if interested)! They gave us a complimentary upgrade (for a room that was quiet/bigger - lovely), and accommodated our request for wine glasses for nighttime. There is an elevator even (which is a huge plus after a long day on our feet)! We even asked (and they arranged) a personal driver for a day to visit the ruins at Segesta - which was so much better/more convenient than the other trip options available on travel sites. Went way above and beyond what we expected. Would definitely stay again.
2024년 1월에 3박 숙박함
답변 제공: Romina 님, 2024년 2월 20일
Thank you very much.We look forward to have you as our guest another time!!

10/10 - 훌륭해요

Amato 님, Domat Ems

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Haben im April 2023 während einer Sizilienrundreise das Hotel für eine Nacht gebucht. Der Besitzer Alessandro hat uns nach Mitternacht mitten in Palermo abgeholt und uns mit unserem Ferienbus zum Hotel gebracht und das Fahrzeug parkiert. Perfekter Service und sehr freundlich und hilfsbereit absolut zu empfehlen. Frühstück unschlagbar vielseitig, frisch, lecker hat an nichts gefehlt. Sehr empfehlenswert Grazie Alessandro.
답변 제공: Owner 님, 2024년 2월 20일
Thank you.We always try to give a best stay to our guests, to make their holiday unforgettable.

6/10 - 괜찮아요

Giuseppe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed Staff hospitality and welcome. I did not enjoy the nearby area as it was not safe. I also did not enjoy the breakfast, i thought it would have been a buffet, i got served much food but it was not what i would have chosen
2024년 1월에 1박 숙박함
답변 제공: Romina 님, 2024년 2월 20일
Dear, the position of our hotel doesn't depend on us. Anyway, turning to the other side, you will find the beautiful historical centre that characterises the city, less of 5 minutes at walk.We are sorry if you didn't like our breakfast, it's not for everyone.

10/10 - 훌륭해요

Charles 님, PALISADES

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to train station and all the people who go with it.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Mohamad Reza

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

giovanni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a very nice establishment in a central location. Extremely kind and helpful staff. Good breakfast. The owner is very friendly and attentive to guests' requests.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bikes over the beds
If you like minimalism and sterile hotels this is not for you. Eclectic decor, interesting art and a Cuban feel greets you. The staff were really friendly and helpful and breakfast is exceptional. Good location for exploring but not the quietest area.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Avram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Very good location close to everything. It is an artistic B&B. I found the service friendly and helpful. As commented often the breakfast was over the top.
2023년 10월에 3박 숙박함
답변 제공: Romina 님, 2023년 11월 14일
Maqny thanks for your review. Hope to have you as our guest another time

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful
2023년 10월에 1박 숙박함
답변 제공: Romina 님, 2023년 10월 31일
Many thanks,Hope to have youc as our guest another time.

2/10 - 너무 별로예요

Rhonda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very small and felt dirty and unkept. The air conditioner leaked water on the floor. This property did not live up to the ratings.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

olivier

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location and personnal is amazing
2023년 10월에 1박 숙박함
답변 제공: Romina 님, 2023년 10월 31일
Thank you so much. We appreciate your review.

10/10 - 훌륭해요

Estelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quaint and interesting hotel in central area. Good room, friendly, helpful staff and excellent breakfast
2023년 9월에 7박 숙박함
답변 제공: Romina 님, 2023년 10월 31일
We appreciate so much. Hope to see you again

10/10 - 훌륭해요

Gavin 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is absolutely wonderful!! We arrived early, room was not yet ready, and we were immediately presented with the most magnificent breakfast and cappuccino as well as great local information in order to plan our day.
2023년 9월에 1박 숙박함
답변 제공: Romina 님, 2023년 10월 31일
We always try to give our guest the best of us. We appreciate your message.

4/10 - 별로예요

Paul

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We had a "junior suite with balcony". It did have a balcony. There was toilet paper in the bathroom. But no toilet paper holder so you had to take it in your hand. The room had a/c as described but it dripped water in our faces. Fortunately we carry duct tape and we were able to tape a towel over it. There was a mini fridge as described. But when we entered our room two sketchy guys followed us and replaced the fridge. They did not remove the plastic or plug it in. The "suite" was one very small room plus the bath. We have no idea why it is a suite and the price we paid was comparable to a suite at a real hotel. When we checked in the "owner" was not there so the place was short staffed. We were told to sit in the breakfast room and enjoy a treat. We had no idea how long it would be and we weren't told. We were only told the owner wasn't there and they were very busy. It was 5pm and we were hot and wanted a shower. The reviews that brought us here weren't all wrong. The place is funky and well located. Alessandro is nice and the breakfast is great. But I wouldn't expect a four star hotel or a reasonable rate. Come prepared for an experience and don't expect anything.
2023년 9월에 1박 숙박함
답변 제공: owner 님, 2023년 9월 18일
Dear Paul,you are probably getting confused with some other place.You booked a junior suite and the room we gave you is a junior suite with TWO balconies. All rooms have all the comforts you need. It was impossible that there was no toilet paper holder in the room. Ours is a boutique hotel so the toilet paper holder is not the usual one you find. Maybe you didn't notice.we welcomed you with cannoli, cassata and fresh water since it was hot outside, this was to let you relax for two minutes in fact when you finished eating they checked you in and you went to your room. Isn't this a service?the next day you had to leave early and we prepared breakfast for you at 6.10 in the morning, when breakfast usually starts at 7.30. Isn't this a service for you? BUT TO TRY TO MAKE ALL THE GUESTS LEAVE HAPPY WE TRY TO DO OUR BEST. Very often this is not appreciated and the only thing to say is that perhaps it should be left alone. Maybe you've forgotten and only remember the negative things that don't even exist since the bathroom has everything you need to wash!

10/10 - 훌륭해요

Leo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Staff was very friendly and helpful. They were finishing some construction throughout the hotel during our stay but it did not have a major impact on the quality of our stay. Breakfast was fantastic. Staff provided map and city recommendations at check in. Complimentary water and a couple alcoholic beverages were also provided. Room had air conditioning but it was not very strong and did not cool the loft area of our room. Overall wonderful hotel would absolutely stay there again.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Sephi 님, Seattle

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Suzanne

2023년 7월에 1박 숙박함

4/10 - 별로예요

Jon

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I would pass on this.
Check in staff very lackadaisical, place not very clean or well/maintained. Overall, I would pass. However, check out staff and breakfast very good.
2023년 7월에 1박 숙박함
답변 제공: Owner 님, 2023년 7월 8일
Hi Jon, it's Alessandro here, the owner.I try to do my job with lots of passion and love and you can see that among every piece of arts or services of my Hotel. Unfortunately not everyone can see what is behind what they physically see.You are one of them.Wish you all my best,Alessandro

8/10 - 좋아요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely recommended 👍
Friendly and welcoming hotel. Receptionist offered coffee on arrival and a map with her suggestions for places to visit. Charming building and spacious room. Breakfast was first class. Hotel also arranged for a taxi to the airport.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Marcia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Although not the most wheelchair friendly place to stay the staff were so helpful in accommodating us. Amazing breakfast. Excellent customer service. Great location, easy walking distance to everything. Would highly recommend this place and will most definitely come back.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, helpful, awesome.
The staff was friendly and helpful, helping us get a taxi, and a seat for a late dinner the day we came in. Breakfast was incredible, delicious, plentiful. I would definitely stay here again. The location was great as well, very close to everything we wanted to see in Palermo.
2023년 6월에 2박 숙박함

4/10 - 별로예요

Ivan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Dalila 님, 2023년 6월 21일
Dear Ivan,I'm really sad to read this rewiew, and actually I don't understand this rating.At your check-in I've offered you a welcoming with two CANNOLI'S, fresh sparkling water;I've showned you what to see and what to do in Palermo, where to eat, where to try typical street food.We even upgrated your reservation from a standard room to a Junior Suite. We truly don't understand your rate.Best regards

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Porta di Castro B&B was overall wonderful! The breakfast spread cannot be beat. It is a feast every morning! The staff at breakfast were always so friendly and attentive. The inside of the hotel is very charming and unique. Lots of beautiful brick, paintings, and statues that really added a lot of character. The owner kindly upgraded our room free of charge. Just steps away from some of the big landmarks in the city. Great location! 10/10 recommend staying here if you visit Palermo.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Asim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay here was amazing, the staff were incredible. Very knowledgeable, great recommendations and could not to do enough to help. I very much recommend staying here you will absolutely love it. Also P.S - Breakfast is a winner.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Isabel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very hospitable staff very welcoming, lovely atmosphere and they went over and above to make our stay as comfortable as possible
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

John

2023년 6월에 1박 숙박함

8/10 - 좋아요

Tomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. The breakfast was over the top amazing! We’ve never had a more delicious breakfast anywhere. We were within easy walking distance of many major attractions, especially the palace and cathedral. Parking is difficult, but Alessandro will park your car to a safe enclosure for you.
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Samindokht

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it!
Lovely hotel, located near the Cathedral and a short walk to the Quattro Canti. The staff are very friendly and professional. Breakfast is a literal feast! You are not meant to eat it all, but you will eat well and will only need a light lunch. I drove and they were able to park my car overnight for a reasonable price. I highly recommend Porta di Castro.
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

George 님, Davenport

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was nothing short of amazing. The helpful staff at the main entrance guided us to sites, restaurants, etc. The staff is friendly. The B&B is historic/chic/eclectic. I love the glass floors to see the beautiful Arabic archeologic findings below the hotel. The breakfast each morning was fabulous. So much food ... everything was delicious!!! Thank you all so much!
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quirky Sicilian B & B
We loved this quirky B & B. The staff was so lovely and beyond helpful. The property was well maintained and so rich in history. We were able to secure a driver and tour guide, (thanks to Alessandro, the owner) to take us to a nearby village, where our paternal grandfather was born in 1905. We also walked to shopping, the seaport and other beautiful sights!
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Dawid

2023년 2월에 3박 숙박함

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden Gem
I will stay there again next time. Staff is incredibly helpful. The breakfast they prepare every morning is superb. I love the quirky styling of the place. And it's walking distance to so many sites if interest.
2022년 11월에 6박 숙박함

10/10 - 훌륭해요

Rolf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10 vin 10
Ein wunderbares Hotel . Sehr nettes Personal. sehr netter Besitzer vor Ort . Stylisches Hotel renoviert mit liebe zum Detail. Fantastisches Frühstück. Müssten uns danach schnell hinlegen. Zu viel und gut. Super Lage 3 Minuten von der Bahnstation entfernt. 2Minuten von der Fussgängerzone. Fühlten uns sehr sicher und wohl. Werde das Hotel wieder buchen
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Rolf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top in allem
Vom Check in bis zum Check out ein Traum. Genz nettes Personal.Sehr hilfsbereit. Die Lage top obwohl ich am Anfang etwas skeptisch war. Das Frühstück einfach überwältigend musste mich danach kurz hinlegen. Nur zu empfehlen
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Sherrill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were beyond helpful and friendly. The owner treated us like relatives, couldn't ask for more.
2022년 9월에 21박 숙박함

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden jem, nice location.
Very nice for first time in Palermo. Great staff, great location. I would go back.
2022년 9월에 3박 숙박함

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small quirky room with a lovely terrace. The bed was comfy, the bathroom clean and the breakfasts amazing!
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Sandra 님, Greenfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very different and interesting B&B. Renovated 600 year old church with many items preserved within the property. Our junior suite with balcony was perfect for us. Always nice to have a little extra room especially with the very hot weather to siesta in the afternoon. The property is in a neighborhood so there was street noise at all hours, it was very loud at times with fireworks around midnight and motor bikes constantly zooming up and down. But you certainly get a feel for day to day life in Palermo. The breakfast was very good, nice fresh fruit, wonderful pastries and unlimited cappuccino and espresso. Alessandro is an amazing host and even gifted us each a tile from this very beautiful structure. We would highly recommend if you want an authentic experience.
2022년 9월에 6박 숙박함

10/10 - 훌륭해요

Sandrine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Une adresse a recommander !
Superbe endroit décoré avec originalité , idealement placé. Un accueil et un service parfait (eau minérale a disposition, conseils personnalisés, adresses, accueil au petit dej...) et un petit dejeuner top , servi à table avec sourire et gentillesse. ..
2022년 8월에 2박 숙박함