“No rating for the room since we were never able to enter it! We reserved and paid for a room on the same day for which we needed it (6/18), because our VRBO home rental fell through. When we arrived, the clerk, Carina, said there were no keys available. If we had to leave the room, we'd have to find a staff member to let us back in. This was unacceptable, so the clerk cancelled the reservation for us. It was a bit suspicious because a woman waiting in the lobby immediately asked if she could...
“No rating for the room since we were never able to enter it! We reserved and paid for a room on the same day for which we needed it (6/18), because our VRBO home rental fell through. When we arrived, the clerk, Carina, said there were no keys available. If we had to leave the room, we'd have to find a staff member to let us back in. This was unacceptable, so the clerk cancelled the reservation for us. It was a bit suspicious because a woman waiting in the lobby immediately asked if she could...
Lori