리셉션

이지호텔 파리 샤를 드 골 여행 후기

2 out of 5
이지호텔 파리 샤를 드 골
10 Rue de la Belle Borne, Tremblay-en-France, Roissy

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1196개 이용 후기 중 490개" "
평점 8 - 좋아요. 1196개 이용 후기 중 369개" "
평점 6 - 괜찮아요. 1196개 이용 후기 중 159개" "
평점 4 - 별로예요. 1196개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 1196개 이용 후기 중 114개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

heera

2023년 9월에 2박 숙박함
답변 제공: Michelina 님, 2023년 9월 21일
Dear guest, We would like to thank you for posting this positive review! We surely hope to see you again soon! Kind regards, MichelinaTeam easyHotel Paris Charles de Gaulle Villepinte

8/10 - 좋아요

Somin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
캐리어를 풀기에 작음 헤어 드라이기가 제공되지 않음 침대 옆의 콘센트는 양쪽 다 작동하지 않음 그렇지만 저렴한 가격!!! 공항에서는 가깝지만 특별한 사정이 있지 않다면 그냥 도심에 있는 숙소를 잡는 것도 나쁘지 않은듯
2023년 2월에 1박 숙박함
답변 제공: Michelina 님, 2023년 3월 14일
고객님께, 시간을 내어 설문지를 작성해 주시고 최근 투숙에 대한 피드백을 보내주셔서 감사합니다.저희 호텔에서의 숙박이 즐거우셨다니 매우 기쁘게 생각합니다. 저희는 편안한 침대, 강력한 샤워 시설 및 훌륭한 직원이라는 컨셉에 자부심을 가지고 있으며, 고객님께서 이러한 점을 높이 평가해 주셔서 항상 기쁘게 생각합니다.고객님의 의견은 매우 소중하며 최고 수준의 기준을 유지하고 지속적으로 개선하려는 노력에 큰 도움이 될 것입니다. 다시 한 번 이지호텔 파리 샤를 드골 빌팽트 또는 다른 이지호텔 중 한 곳에서 만나 뵙기를 기대합니다.행운을 빕니다,이지호텔 파리 샤를 드골 빌팽트 팀

2/10 - 너무 별로예요

BEOMYONG

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
닥히 없음 공항 가까운거 빼고
2023년 1월에 4박 숙박함
답변 제공: Michelina 님, 2023년 1월 24일
Dear CustomerThank you for taking the time to complete the survey and provide us with your feedback regarding your recent stay at easyHotel Paris Charles de Gaulle Villepinte. We are sorry to read about your experience during your stay with us.Your feedback is of great value to us and will help us tremendously in our efforts to maintain and continually improve our standards to the highest level.It was a pleasure to count you among our customers. Despite the experience you had during your stay, we hope we have restored your confidence in us and we sincerely hope to welcome you back to one of our hotels to show you the levels of service we pride ourselves on.Good for you,MichelinaThe easyHotel Paris Charles de Gaulle Villepinte team

8/10 - 좋아요

seungyeun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Le service réception 님, 2022년 9월 28일
Cher client, Nous vous remercions d’avoir pris le temps de nous faire part de votre note suite à votre séjour au sein de l’hôtel easyHotel Paris Charles de Gaulle Villepinte.Nous sommes très heureux de lire que vous avez passé un très agréable moment parmi nous.Nous espérons avoir le plaisir de vous recevoir à nouveau prochainement au sein de easyHotel.Très cordialement,Le Service Réception EasyHotel Paris Charles de Gaulle Villepinte

8/10 - 좋아요

Myung Ran

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Value for money. Minimal but clean. Staff members are very helpful. I asked late checkout, Surprisingly reception didn’t take my 10€ . Thank you so much. I will be back.
2022년 9월에 2박 숙박함
답변 제공: Gabriel 님, 2022년 9월 16일
Dear guest,We thank you for taking the time to share your experience following your stay at easyHotel Paris Charles de Gaulle Villepinte.We are very happy to read that you spent a very enjoyable moment with us and also thank you for your remarks about the kindness and professionalism of our teams.Be sure that they will be shared with them!We look forward to welcoming you back soon.Very best,Réception ServiceEasyHotel Paris Charles de Gaulle Villepinte

10/10 - 훌륭해요

??

가족 여행
좋아요: 청결 상태, 직원 및 서비스
비록 드라이기 포트 같은 건 없을지라고 아주 깨끗하고 콤팩트사이즈의 캡슐호텔같으나 쾌적했고 지나는 여행객이 들르기에 괜찮은 호텔임
2022년 8월에 1박 숙박함
답변 제공: Patrice 님, 2022년 9월 6일
친애하는 고객,easyHotel Paris Charles de Gaulle Villepinte에 투숙하신 후 시간을 내어 귀하의 의견을 제공해 주셔서 감사합니다.우리는 당신이 우리와 함께 매우 즐거운 시간을 보냈다는 것을 읽고 매우 기쁩니다. 우리 팀의 친절과 전문성에 대한 의견에 감사드립니다.그것들은 그들과 공유될 것이므로 안심하십시오.우리는 곧 다시 당신을 환영하는 기쁨을 갖기를 바랍니다.진정으로,접수부이지호텔 파리 샤를 드골 빌팽트

4/10 - 별로예요

Nawel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bof
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Ahmad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Tluang

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

8/10 - 좋아요

Amadou

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is not far from the airport.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Prince

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
AC didn’t work, hotel to far from city. Staff was cool. but didn’t make up for how our room was. but i guess i get what i paid for
2024년 5월에 2박 숙박함
답변 제공: Gabriel 님, 2024년 5월 14일
Dear guest,We sincerely apologize for the inconvenience you experienced during your stay with us. It's disheartening to hear that the air conditioning in your room was not functioning properly and that the location of the hotel did not meet your expectations in terms of proximity to the city.We appreciate your acknowledgment of our staff's efforts to make your stay comfortable despite these issues. Please know that we take your feedback seriously, and we will address the concerns with the air conditioning to ensure that future guests do not encounter similar problems.Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future. Thank you for bringing these matters to our attention.Kind regards,Gabriel

10/10 - 훌륭해요

Prasad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is conveniently placed close to the airport, a great place for a night’s stay! It’s clean and fairly priced as well.
2024년 5월에 1박 숙박함
답변 제공: Gabriel 님, 2024년 5월 14일
Dear guest,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel conveniently located near the airport and suitable for a night's stay. Maintaining cleanliness and offering fair pricing are priorities for us, so it's wonderful to know that these aspects met your expectations. Should your travels bring you back to the area, we'd be honored to welcome you for another comfortable stay!Kind regardsGabriel

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there several times. Great place at a great price!
2024년 5월에 1박 숙박함
답변 제공: Gabriel 님, 2024년 5월 13일
Dear guest,Thank you for your loyalty and kind words! We're delighted to hear that you've enjoyed your stays with us and found our place to be great value for the price. We truly appreciate your continued support and look forward to welcoming you back again soon!Kind regards,Gabriel

8/10 - 좋아요

Joshua

2024년 4월에 1박 숙박함
답변 제공: Gabriel 님, 2024년 5월 19일
Dear guest,We would like to thank you for posting this positive review! We surely hope to see you again soon!Kind regards,GabrielTeam easyHotel Paris Charles de Gaulle Villepinte

6/10 - 괜찮아요

Carlos

2024년 4월에 3박 숙박함
답변 제공: estefania 님, 2024년 5월 2일
Cher client,Nous vous remercions d'avoir pris le temps de laisser un avis. Votre retour est important pour nous car il nous aide à identifier les domaines où nous pouvons nous améliorer.Nous aimerions en savoir plus sur votre expérience afin de comprendre comment nous pourrions mieux répondre à vos attentes à l'avenir. N'hésitez pas à nous contacter directement si vous souhaitez discuter davantage de votre séjour.Nous espérons avoir l'occasion de vous accueillir à nouveau dans notre hôtel et de vous offrir une expérience qui mérite un score plus élevé.Cordialement,Estefania de easyhotel.

10/10 - 훌륭해요

Sule

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Charles de Gaulle airport, close to aeroville shopping mall. The rooms were clean and spacious. Friendly and helpful staff members.
2024년 4월에 1박 숙박함
답변 제공: estefania 님, 2024년 4월 12일
Dear Client,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient, being close to both Charles de Gaulle airport and Aeroville shopping mall.We're pleased to know that you found our rooms to be clean and spacious, and we appreciate your kind words about our friendly and helpful staff members. Providing excellent service is always our top priority, and it's wonderful to hear when we've succeeded in making our guests' experiences memorable.Should you ever find yourself in the area again, we would be honored to welcome you back for another stay. Please don't hesitate to reach out if there's anything further we can assist you with.Best regards,Estefania from the easyhotel.

10/10 - 훌륭해요

chantal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
super hôtel, hyper pratique
2023년 7월에 1박 숙박함
답변 제공: estefania 님, 2024년 4월 12일
Chere cliente,Un grand merci pour votre avis positif et vos aimables mots sur notre hôtel ! Nous sommes ravis d'apprendre que votre séjour chez nous a été super et pratique.Si vous avez d'autres commentaires ou des suggestions sur la manière dont nous pourrions améliorer encore votre expérience, n'hésitez pas à nous le faire savoir. Votre satisfaction est notre priorité absolue, et nous sommes toujours là pour répondre à vos besoins.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région.Cordialement,Estefania de easyhotel.

8/10 - 좋아요

om prakash

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall value for money
2024년 4월에 1박 숙박함
답변 제공: Imène 님, 2024년 4월 8일
Dear Om Prakash,We thank you for taking the time to share your opinion on your recent stay with us. We are delighted to hear that you found our establishment to offer good value for money overall.We are always looking for ways to improve our guests' experience. Your satisfaction is our top priority.We look forward to welcoming you again soon!Best regards,Imène, easyHotel Paris Charles de Gaulle Villepinte

6/10 - 괜찮아요

john 님, New York

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: estefania 님, 2024년 4월 10일
Dear valued guest,Thank you for taking the time to share your feedback with us. We regret to learn that your experience was not entirely satisfactory.We would appreciate hearing more details about your experience to better understand how we can improve our services. Your satisfaction is our top priority, and your feedback helps us continuously enhance our offerings.We hope to have the opportunity to welcome you back in the future and provide you with an experience that meets your expectations.Best regards,Estefania from the easyhotel.

4/10 - 별로예요

Wildine 님, Miramar

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is too small. There is nothing in the room such as microwave, no water for drinking even for buying.the breakfast is not worth for 11 euro.This hotel is just for when you missed your flight go there , for next day. No more than 2 days.
2024년 3월에 4박 숙박함
답변 제공: Imène 님, 2024년 4월 5일
Dear Wildine,Thank you for sharing your experience with us. We regret that your stay did not meet your expectations. Your feedback is valuable and will be taken into account to improve our services. We hope to have the opportunity to welcome you again under better circumstances in the future.Best regards,Imène, easyHotel Paris Charles de Gaulle Villepinte

8/10 - 좋아요

Elisabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
/
2024년 4월에 1박 숙박함
답변 제공: Imène 님, 2024년 4월 5일
Dear customer,Thank you for your positive review! We are glad you enjoyed your stay. Looking forward to welcoming you again.Best regards,Imène, easyHotel Paris Charles de Gaulle Villepinte

10/10 - 훌륭해요

Amadou

좋아요: 편의 시설/서비스
I loved everything about this hotel.
2024년 4월에 1박 숙박함
답변 제공: estefania 님, 2024년 4월 4일
Dear Customer,Thank you so much for your wonderful feedback! We're thrilled to hear that you loved everything about your stay with us.Providing exceptional experiences for our guests is our top priority, and we're delighted that we were able to meet your expectations.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,Estefania from the easyhotel.

10/10 - 훌륭해요

Xavier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay. Close shopping and food in the mall next to the hotel. About 1 hour from Paris.
답변 제공: estefania 님, 2024년 4월 4일
Dear Customer,Thank you for taking the time to share your experience with us. We are delighted to hear that you had a great stay!We're glad that our proximity to shopping and dining options at the nearby mall added convenience to your trip. Additionally, being about an hour away from Paris allows our guests to enjoy the city while also benefiting from a peaceful environment during their stay with us.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,Estefania from the easyhotel.

10/10 - 훌륭해요

Mirian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La verdad que muy bien, tienes opción a desayuno en mismo hotel comunicación con el aeropuerto Charles cerca a 10 minutos 😊muchas Gracias !!
2024년 3월에 2박 숙박함
답변 제공: Imène 님, 2024년 4월 5일
Estimado cliente,¡Le agradecemos sinceramente por su comentario positivo, Mirian! Estamos encantados de saber que disfrutó de una excelente estadía con nosotros y que apreció nuestra opción de desayuno y nuestra ubicación conveniente cerca del aeropuerto Charles de Gaulle. Esperamos tener el placer de darle la bienvenida nuevamente en su próxima visita a la región. ¡Hasta pronto!Atentamente,Imène, easyHotel Paris Charles de Gaulle Villepinte

10/10 - 훌륭해요

Zeinab

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing Staff and only a 2 minute walk from a huge shopping center.
2024년 3월에 1박 숙박함
답변 제공: estefania 님, 2024년 4월 4일
Dear Customer,Thank you so much for your kind words and for taking the time to leave us such a positive review! We're delighted to hear that you found our staff amazing and that our proximity to the shopping center added to your experience.Ensuring our guests have a pleasant stay is our top priority, and we're thrilled that we could contribute to making your visit enjoyable. Your feedback means a lot to us, and we'll continue to strive to provide excellent service to all our guests.We look forward to welcoming you back in the future!Warm regards,Estefania from the easyhotel.

4/10 - 별로예요

carolina

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Imène 님, 2024년 4월 5일
Dear guest,We appreciate you sharing your feedback, Carolina. We are sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we will take them into consideration to improve our services. We hope to have the opportunity to welcome you again under conditions that fully meet your expectations.Best regards,Imène, easyHotel Paris Charles de Gaulle Villepinte

8/10 - 좋아요

Juan Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very be good option near CDG. The rooms were clean, relatively spacious and I LOVE that they had no carpet!!!! Everything felt much cleaner without an old, stained pease of fabric on the floor like most hotels. My one "complaint" is that due to weird design choices, entering the shower is really tight. I'm tall but slim and still struggled to get in/out so it would definitely be a huge problem for bigger guests.
2024년 3월에 1박 숙박함
답변 제공: Imène 님, 2024년 4월 5일
Hello,Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us, especially the cleanliness and spaciousness of our rooms. Your feedback is very important to us and motivates us to maintain our high standards of quality and comfort. We would be thrilled to welcome you again on your next visit near CDG.Best regards,Imène, easyHotel Paris Charles de Gaulle Villepinte

10/10 - 훌륭해요

Yustin Karen Vasquez

2024년 3월에 11박 숙박함
답변 제공: estefania 님, 2024년 4월 18일
Dear valued guest,Thank you so much for taking the time to leave us a wonderful review! We're thrilled to know that you enjoyed your stay with us.We're delighted that you had a positive experience. We strive to provide exceptional service and a comfortable environment for all our guests, and it's truly rewarding to know that we succeeded in making your stay memorable.We look forward to welcoming you back for another fantastic experience in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Estefania from the easyhotel.

4/10 - 별로예요

Daniel

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checkout time is 10 AM and nothing much but bare bones space, tight quarters (pigeon holes) having the Aeroville mall and dining options walkable is great, commute to Paris is better if you can Uber / Taxi.
2024년 3월에 3박 숙박함
답변 제공: estefania 님, 2024년 3월 25일
Dear valued customer,Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations.Regarding our checkout time and room size, we understand that our policies and accommodations may not suit everyone's preferences. We appreciate your input and will take it into consideration as we strive to improve our services and facilities.We're pleased to hear that you found the proximity to Aeroville mall and dining options convenient. However, we apologize if the commute to Paris was not as convenient as expected. We understand the importance of transportation options for our guests and will look into ways to improve this aspect of our service.We value your feedback as it helps us identify areas for improvement. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,Estefania from the easyhotel.

2/10 - 너무 별로예요

Patrick

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was told wash towels was only provided once every 3 days. Staff wasn’t very welcoming except for one young lady.
2024년 3월에 9박 숙박함
답변 제공: Michelina 님, 2024년 3월 11일
Dear Guest,We thank you for taking the time to share your feedback on your recent stay with us. We are sorry to learn that you were disappointed with our cleaning policy and did not find our staff very welcoming, except for one person.We would like to clarify that our cleaning policy is indeed advertised as an additional service, with fees mentioned during the booking process. Towels are provided during the cleaning service.We hope that despite this, you were still able to enjoy your stay with us. If you are considering returning, we would be delighted to demonstrate our commitment to quality service.Best regards,

10/10 - 훌륭해요

Thomas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Close to airport. Shopping centre over the road with loads of shops and food places.
2024년 2월에 1박 숙박함
답변 제공: Imène 님, 2024년 3월 10일
Cher Thomas,Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis de constater que notre proximité avec l'aéroport ainsi que la présence d'un centre commercial juste en face ont contribué à rendre votre séjour agréable.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région.Cordialement,Imène, easyHotel Paris Charles de Gaulle Villepinte

8/10 - 좋아요

Gordon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed one night to catch a flight next day. Room was small, very basic but comfortable. I got a great night's sleep. Handy to the airport by bus. Mall nearby for dining and shopping. Staff were friendly.
2024년 3월에 1박 숙박함
답변 제공: estefania 님, 2024년 3월 7일
Dear Customer,Thank you for taking the time to share your experience with us. We're pleased to hear that you had a comfortable stay and that our location near the airport was convenient for your travel plans.We appreciate your feedback regarding the room size and amenities. Your satisfaction is important to us, and we'll certainly take your comments into consideration as we strive to enhance our guests' experiences.We're delighted that you had a great night's sleep and found our staff friendly. It's also great to know that you found dining and shopping options nearby convenient.We hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,Estefania from the easyhotel.

8/10 - 좋아요

Abu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Located near to the Mall ( 2mins walk) and drive 15mis to the airport. Breakfasts option was not great and reception staff was not very welcoming.
2024년 3월에 3박 숙박함
답변 제공: Gabriel 님, 2024년 3월 5일
Dear guest,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient, with the mall just a short walk away and the airport within a 15-minute drive. However, we're sorry to hear that your experience with our breakfast options did not meet your expectations. We strive to offer a variety of choices to cater to all tastes, and we'll definitely take your comments into consideration to improve in this area.Additionally, we apologize if you did not feel welcomed by our reception staff. Providing excellent customer service is a top priority for us, and we'll address this issue with our team to ensure that all guests receive a warm and friendly welcome.We appreciate your valuable feedback as it helps us to identify areas for improvement and to provide better experiences for our guests in the future. If you decide to stay with us again, we hope to exceed your expectations.Kind regards Gabriel

8/10 - 좋아요

Damesha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was a wonderful stay for the few days I was in France. It is close to the CDG airport which is very convenient also across the a nice mall which was also good. it was VERY affordable I would recommend if you plan on staying in France for a short period.
2024년 2월에 3박 숙박함
답변 제공: Gabriel 님, 2024년 3월 5일
Dear guest,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our property during your time in France. Our convenient location near CDG airport and proximity to a nice mall are indeed some of the highlights we strive to offer our guests. We're also glad to hear that you found our rates to be very affordable. Your recommendation means a lot to us, and we would be delighted to welcome you back anytime you're in the area. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Safe travels!best regardsGabriel

10/10 - 훌륭해요

Essi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
love it
2024년 2월에 1박 숙박함
답변 제공: eryne 님, 2024년 2월 29일
Dear client,Thank you for your feedback ! We are glad that your stay went well and pleased you.Hoping welcome you again ! Best regards , Eryne from EasyHotel Charles de Gaulle Villepinte

10/10 - 훌륭해요

Gregory

2024년 2월에 1박 숙박함
답변 제공: estefania 님, 2024년 3월 21일
Cher Client,Un immense merci pour votre évaluation positive ! Nous sommes ravis de voir que vous avez passé un agréable séjour parmi nous.Votre satisfaction est notre priorité absolue, et nous sommes ravis d'apprendre que notre établissement a répondu à vos attentes. Nous nous efforçons constamment de fournir un service de qualité et une expérience mémorable à chacun de nos clients, et vos mots gentils sont une véritable récompense pour tout notre travail.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôtEncore une fois, merci pour votre aimable commentaire. Votre satisfaction est notre plus grande récompense !Cordialement,Estefania de easyhotel.

10/10 - 훌륭해요

Amanda

2024년 2월에 1박 숙박함
답변 제공: Tatyana 님, 2024년 2월 21일
Cher client,Nous tenons à vous remercier sincèrement pour votre note positive ! Votre satisfaction est notre priorité absolue, et nous sommes ravis de constater que vous avez apprécié votre séjour chez nous.Nous espérons vous accueillir à nouveau très bientôt pour une expérience encore meilleure.Cordialement,Tatyana de Easyhotel

2/10 - 너무 별로예요

Jidechukwu

I slept on the couch of the reception. Bad customer service. No help.
2024년 2월에 1박 숙박함
답변 제공: estefania 님, 2024년 2월 22일
Dear Customer,We sincerely appreciate you taking the time to provide feedback regarding your recent stay at our establishment. Your insights are invaluable to us as we continually strive to enhance the quality of service we provide to our guests.In addressing the matter concerning your reservation, upon thorough review, it has been confirmed that your booking was indeed scheduled for February 19th, adhering to the non-cancellable and non-modifiable terms and conditions specified at the time of booking. Regrettably, this rendered us unable to accommodate an earlier arrival on February 5th.We extend our sincere apologies for any inconvenience this may have caused you. We emphasize the importance of guests meticulously reviewing their reservation details to ensure alignment with their intended plans.Furthermore, it's important to note that we did offer you the opportunity to make a new reservation for the date of February 5th. Additionally, we suggested contacting your reservation service provider to request an exception. However, we acknowledge your decision to decline these options.Your feedback serves as a valuable tool for us as we endeavor to refine our communication protocols and elevate the overall guest experience. Should you have any additional concerns or require further assistance, please do not hesitate to reach out to us directly.We genuinely appreciate your understanding in this matter and hope to have the privilege of welcoming you back in the future for an improved experience.Warm regards,Estefania from the easyhotel.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, close to airport, shopping centre over the road open late
2024년 2월에 1박 숙박함
답변 제공: Imène 님, 2024년 2월 17일
Hello, Thank you for your positive feedback! We're glad you enjoyed your stay at our hotel and found our convenient location near the airport and shopping center to be beneficial. We hope to welcome you back soon!Best regards, Imène, easyHotel Paris Charles de Gaulle Villepinte

2/10 - 너무 별로예요

Bradley

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are horrible. One staff member broke the lock on my door so I had to change rooms. When I told my girlfriend that we had to change rooms because the staff member broke our door the staff member got offended and told me over and over again how rude I was for telling the truth. I never raised my voice or caller her names. Then on checkout day, the cleaning person knocked on my door and told me to leave even though checkout wasn't for another 30 minutes. Do yourself a favor and stay somewhere else. Too many other options to put up with staff that are horrible.
2024년 2월에 3박 숙박함
답변 제공: estefania 님, 2024년 2월 15일
Dear Customer,Thank you for sharing your feedback about your recent stay with us. We appreciate your input as it helps us to continuously improve our services.We apologize for any inconvenience you experienced with the room change and the timing of the cleaning personnel's visit during your checkout process. Our aim is to provide a seamless and comfortable experience for all our guests, and we regret if we fell short of meeting your expectations in these instances.Regarding the incident with the door lock, we appreciate your understanding. Our records indicate that the lock issue was resolved promptly.Please know that it was not our intention to offend anyone during our interactions with you. We strive to maintain a high level of professionalism and courtesy in all our dealings with guests.Once again, we apologize for any inconvenience caused during your stay. Best regards,Estefania from the easyhotel.

6/10 - 괜찮아요

kitonda

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pas de modification et pas d'annulation C'est regrettable
2024년 2월에 1박 숙박함
답변 제공: Gabriel 님, 2024년 2월 15일
Cher client Nous vous remercions d'avoir pris le temps de répondre à l'enquête et de nous faire part de vos commentaires concernant votre récent séjour à l'easyHotel Paris Charles de Gaulle Villepinte. Nous sommes désolés de lire votre expérience lors de votre séjour parmi nous. Vos commentaires sont d'une grande valeur pour nous et nous aideront énormément dans nos efforts pour maintenir et améliorer continuellement nos normes au plus haut niveau. Ce fut un plaisir de vous compter parmi nos clients. Malgré l'expérience que vous avez vécue pendant votre séjour, nous espérons avoir restauré votre confiance en nous et nous espérons sincèrement vous accueillir à nouveau dans l'un de nos hôtels pour vous montrer les niveaux de service dont nous sommes fiers.Bien à vous,GabrielL'équipe easyHotel Paris Charles de Gaulle Villepinte

10/10 - 훌륭해요

Ekemini

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful place to stay. I love the sustainability measures put in place regarding energy consumption
2024년 2월에 2박 숙박함
답변 제공: Gabriel 님, 2024년 2월 15일
Dear guest,WOW, we are delighted to see that you enjoyed your stay at the easyHotel Paris Charles de Gaulle Villepinte so much! We hope to see you again in the near future! Kind regards, GabrielTeam easyHotel Paris Charles de Gaulle Villepinte

8/10 - 좋아요

Naoya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aéroville se trouve tout près de l'hôtel, mais malheureusement il n'était pas ouvert, peut-être parce qu'il était trop tard.
2024년 1월에 1박 숙박함
답변 제공: Gabriel 님, 2024년 2월 8일
Chere madame, Nous vous remercions d’avoir pris le temps de nous faire de vos commentaires suite à votre séjour au sein de l’hôtel easyHotel Paris Charles de Gaulle Villepinte.Nous sommes très heureux de lire que vous avez passé un très agréable moment parmi nous et vous remercions de vos remarques sur la gentillesse et professionnalisme de nos équipes. La literie de l'hotel a été choisie avec soin, ainsi que le linge de lit, pour permettre à nos clients de passer une excellente nuit entre deux vols. L'hôtel situé à quelques pas du centre commercial, permet également de profiter des nombreuses adresses pour diner, passer un moment de détente, ou faire une escale shopping. Nous espérons avoir le plaisir de vous recevoir à nouveau prochainement au sein de easyHotel.Très cordialement,GabrielLe Service Réception EasyHotel Paris Charles de Gaulle Villepinte

8/10 - 좋아요

MIGUEL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Gabriel 님, 2024년 2월 5일
Dear guest, We would like to thank you for posting this positive review! We surely hope to see you again soon! Kind regards, GabrielTeam easyHotel Paris Charles de Gaulle Villepinte

4/10 - 별로예요

farah

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tout est payant dans cette établissement. En plus que avec une carte pas d espèces.autre point négatif arrivé 15h et départ 10h . Une minute de plus payant 20€ jusqu a 13h . Garde de valise 5€ euro pour chaque valises. Petit déjeuner pas grand chose pour 9€90.
2024년 1월에 2박 숙박함
답변 제공: Estefania 님, 2024년 2월 2일
Cher Client,Nous vous remercions d'avoir pris le temps de partager vos commentaires après votre séjour dans notre établissement. Nous attachons une grande importance à vos retours, et nous tenons à vous assurer que toutes vos remarques seront prises en compte pour améliorer notre service.Nous regrettons que les politiques tarifaires concernant les services additionnels n'aient pas répondu à vos attentes. Votre avis est précieux, et nous réévaluons constamment nos pratiques pour mieux correspondre aux besoins de nos clients.Nous comprenons que les horaires d'arrivée et de départ ainsi que les frais supplémentaires puissent avoir été source d'inconfort. Nous prenons note de cela et examinons comment nous pouvons améliorer ces aspects.Nous espérons avoir la chance de vous accueillir à nouveau dans le futur et de pouvoir vous offrir une expérience plus en accord avec vos attentes.Merci d'avoir choisi notre établissement.Cordialement,Estefania de easyhotel.

6/10 - 괜찮아요

Tarnjit

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Estefania 님, 2024년 2월 2일
Cher Client,Nous tenons à vous remercier d'avoir pris le temps de laisser une évaluation. Votre avis est essentiel pour nous améliorer constamment.Nous sommes déterminés à offrir une expérience exceptionnelle à nos clients, et nous aimerions en savoir plus sur les aspects spécifiques qui pourraient nécessiter des améliorations.Si vous avez des suggestions ou des préoccupations, n'hésitez pas à nous les partager. Votre satisfaction est notre priorité, et nous sommes là pour faire en sorte que votre prochaine expérience soit encore meilleure.Nous espérons avoir le plaisir de vous accueillir à nouveau et de surpasser vos attentes.Cordialement,Estefania de easyhotel.

10/10 - 훌륭해요

Myriam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
26 janvier 2024
Accueil parfait. Propreté RAS. Juste un détail signalé en partant : malgré l'interdiction de fumer, les clients précédents ont bien fumé dans la chambre 😱. Très bon petit déjeuner, très varié... 👍
2024년 1월에 1박 숙박함
답변 제공: Estefania 님, 2024년 1월 29일
Cher client,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez apprécié l'accueil chaleureux, la propreté de notre établissement, ainsi que la variété et la qualité de notre petit déjeuner.Cependant, nous sommes désolés d'apprendre que des clients précédents ont enfreint notre politique non-fumeur en fumant dans la chambre. Nous nous excusons pour cet inconvénient.Nous apprécions votre compréhension et votre tolérance. Votre avis nous est précieux, et nous sommes heureux que votre séjour dans l'ensemble ait été agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,Estefania de easyhotel.

10/10 - 훌륭해요

ANDRE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Gabriel 님, 2024년 1월 28일
Dear guest,We are delighted to see you enjoyed your stay so much. It was a pleasure having you as our guest. We hope to welcome you soon again.Kind regards,Gabriel Team easyHotel Paris Charles de Gaulle Villepinte

10/10 - 훌륭해요

Maribel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy and Good
As its name says, is easy, but surprisingly good! Very clean and simple. Great location since it's just across the street of the shopping mall Aeroville and less than 10 min from the airport by car. Breakfast could be better tho.
2024년 1월에 1박 숙박함
답변 제공: Gabriel 님, 2024년 1월 28일
Dear guest,WOW, we are delighted to see that you enjoyed your stay at the easyHotel Paris Charles de Gaulle Villepinte so much! We hope to see you again in the near future!Kind regards,GabrielTeam easyHotel Paris Charles de Gaulle Villepint

10/10 - 훌륭해요

marysette

2024년 1월에 1박 숙박함
답변 제공: Estefania 님, 2024년 1월 26일
Chère cliente,Nous tenions à vous exprimer notre plus sincère gratitude pour la note exceptionnelle que vous avez attribuée à notre établissement. Votre appréciation positive nous comble de joie et confirme que nos efforts visant à offrir une expérience mémorable ont porté leurs fruits.C'est un honneur de savoir que vous avez passé un agréable séjour parmi nous. Vos commentaires positifs nous motivent davantage à maintenir des normes élevées de service et d'accueil.Nous sommes ravis d'avoir pu contribuer à rendre votre séjour mémorable, et nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche.Merci encore pour votre aimable retour et pour avoir choisi notre établissement.Cordialement,Estefania de easyhotel.