외관

홀리데이 인 파리 - 몽마르트르, IHG 호텔 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 629개 이용 후기 중 266개" "
평점 8 - 좋아요. 629개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 629개 이용 후기 중 59개" "
평점 4 - 별로예요. 629개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 629개 이용 후기 중 9개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

B

좋아요: 청결 상태, 직원 및 서비스
호텔 근처에 95번 버스타면 어지간한데 다 한번에 가는것 같습니다만 엄청 위치나 교통이 좋다고 말하긴 어려운 느낌을 받았습니다. 스텝들 친절합니다 방 상태도 쾌적했습니다(수압이 좀약하긴 했습니다)
2019년 2월에 2박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2019년 2월 28일
Dear Guest, Thank you for taking the time to share your opinion with us. It is very rewarding you found our location to be convenient. The satisfaction of our guests during their stay among us is very gratifying for our team. We look forward to welcoming you back in the future. Best regards, Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔 임
전반적으로 호델 시설과 프론트의 대응이 훌륭함. 단지 욕조에 물이 잘 빠지지 않은 점은 개선이 필요 함,
2017년 12월에 2박 숙박함
답변 제공: Margi 님, 2018년 1월 15일
친애하는 손님, 이 솔직한 검토에 감사드립니다. 우리 호텔에 머무시는 동안 즐거웠습니다. 물론, 우리는 개선이 필요한 부분을 돌볼 것입니다. 손님으로 초대해 주셔서 반갑습니다. 다시 만나실 수 있기를 바랍니다. 친애하는,

10/10 - 훌륭해요

Ginny 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
몽마르뜨 언덕과 가까운 편안한 호텔
직원들의 친절함에 반했어요. 파리여행 상담도 잘했고요. 루브르 박물관 바로 가는 파리 시내버스도 좋았고 지하철역이랑도 가까운 편이였어요. 클리쉬(?)역 밖으로 나오면 홍합요리 유명한 브뤼셀식당도 있어요. 샹젤리제점이 가격이 젤 높다하니 여기 식단다는 것도 방법일듯요. 베르사유궁전 가는법도 직원분이 알려주신대로 갔더니 편하더라구요. 몽마르뜨 지름길도 좋았고요. 2박3일 동안 정말 편하고 기분 좋게 머물러서 기분이 참 좋았어요.
답변 제공: Carlo Ligas - Front Office Manager 님, 2016년 2월 25일
친애하는 지니, 당신의 5 개의 별 검토 주셔서 감사합니다, 우리는 당신이 우리와 같은 좋은 숙박했고, 방문하고 우리의 재산의 안락에서 시작하는이 아름다운 도시를 즐길 수 다행입니다. 우리 모두는 당신의 다음 방문을 기대하고 있습니다. 친애하는

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요!
무척 만족스러웠습니다. 우선 방이 매우 고전적(?)입니다. 현대적인 가구들은 아니나 상태는 매우 좋으며 깔끔합니다. 침대도 굉장히 넓습니다. 창이 모두 3개 있는데 창으로 보이는 풍경이 예술입니다. 화장실은 매우 깨끗합니다. 저는 숙박을 선택할때 화장실을 가장 우선적으로 확인하는데 화장실이 매우 넓고 깨끗했으며 수압도 아주 강했습니다. 서비스도 좋더군요. 실내화가 없다고 말하자 곧바로 갖다주었으며, 어뎁터도 빌려주고, 패러글라이딩을 원하자 직접 전화로 예약도 해주었습니다. 위치도 인터라켄 역에서 아주 가깝고 좋습니다. 단점을 찾기 힘듭니다.

8/10 - 좋아요

케니 님, 미국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가까워서 좋았어요.
신혼여행을 배낭여행으로 준비하고자 예약을 했는데 넘 편해서 좋았어요.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

JH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place

10/10 - 훌륭해요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Se encuentra cerca de varias paradas de camiones, en una zona tranquila. Los cuartos son de tamaño adecuado y limpios. Los desayunos incluidos son adecuados y la atención de las personas en el hotel es bastante buena.
2024년 3월에 7박 숙박함
답변 제공: Sandrine Le Sergent, Directora general 님, 2024년 3월 29일
Querido Roberto,Nos complace mucho saber que la ubicación del hotel en una zona tranquila y cercana a diversas opciones de transporte fue de su agrado. Es gratificante también que la limpieza y el tamaño de nuestras habitaciones hayan cumplido con sus expectativas, y que la inclusión del desayuno haya sido un detalle positivo en su experiencia. Nos enorgullece especialmente que destaque la atención de nuestro personal, ya que nos esforzamos continuamente por ofrecer un servicio excepcional a nuestros huéspedes.Valoramos mucho sus comentarios y nos alegra que haya disfrutado de la atmósfera y las comodidades que Holiday Inn Paris Montmartre ofrece. Nuestro objetivo es proporcionar un ambiente acogedor y un servicio de calidad para que su estancia sea inolvidable.Le enviamos un saludo muy cordial y esperamos encantados su próxima visita.¡Hasta pronto!Sandrine Le Sergent, Directora general

8/10 - 좋아요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely boutique hotel in a really beautiful area. Comfortable beds and plenty of options for breakfast. Service was friendly. We will return.
2024년 3월에 3박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2024년 3월 28일
Dear Christine,Thank you for sharing your experience at our hotel.We're delighted to hear that you found our beds comfortable and that our breakfast options met your expectations. Our team takes great pride in offering a variety of choices to start the day right, including a selection of breads, pastries, hot dishes, and an assortment of vegan and gluten-free items upon request. It's wonderful to know you received friendly service during your stay, as our team is dedicated to ensuring every guest feels welcome. We're glad that these positive aspects contributed to your overall satisfaction and that you plan to return.We look forward to welcoming you back to our lovely boutique hotel in the future. Warm regards,Sandrine Le Sergent, General Manager

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very clean and comfortable
Bit cramped. Not so spacious. Sofa bed was useless. No space to step out of bed and go to toilet if the sofa bed was open. Very very tiny room. Good size bathroom with 2 sink. Has all the amenities.
2023년 12월에 1박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2024년 1월 4일
Dear Guest,Thank you for taking the time to give your opinion about your stay.We're delighted to hear that you found our hotel to be very clean and comfortable, and appreciate your recognition of our efforts to maintain high standards of cleanliness. It's also rewarding to know that our bathroom amenities and the availability of a good-sized bathroom added positively to your stay. We understand that space in city hotels can be at a premium, our rooms are of the highest standard in Paris in terms of surface area, and this specificity of the city of Paris, which is different from all the other capitals of the world in terms of surface area, giving them a very warm and romantic atmosphere. What's more, the room you were assigned was a superior.We hope that you will stay with us again on your next visit to Paris. Season's greetings,Sandrine Le Sergent, General Manager

8/10 - 좋아요

Lucien

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon accueil
Merci à l'ensemble du personnel pour son accueil très professionnel et sympathique. On a bien apprécié le petit plateau de courtoisie avec la machine à café, les thés et les boissons fraîches. La chambre est spacieuse, très propre et la literie hyper confortable, on a très bien dormi. Par contre il faisait trop chaud, même avec le thermostat au minimum, et la ventilation est un peu trop bruyante même en la mettant sur 0. Et la douche aurait été plus confortable avec un mitigeur thermostatique. Enfin, concernant le petit déjeuner, la qualité des produits n'est pas à la hauteur pour un 4 étoiles et pour le prix (viennoiseries et pain blanc surgelés). Par contre la personne qui était en salle ce matin est hyper gentille et acceuillante. Malgré ses petits détails techniques, on a passé un très bon séjour.
2023년 12월에 2박 숙박함
답변 제공: Sandrine Le Sergent, Directrice générale 님, 2024년 1월 5일
Cher Lucien,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que l'accueil et le professionnalisme de notre équipe aient répondu à vos attentes. Il est toujours agréable de lire que nos chambres spacieuses et la qualité de notre literie ont contribué à votre confort. Nous avons pris bonne note de vos remarques et vous en remercions.Nous sommes désolés d'apprendre que le réglage de l'air conditionné n'ait pas été optimal pour vous. Notre système est récent et individuellement contrôlable mais dans pareille situation, n'hésitez jamais à nous solliciter sur place afin que nous puissions vous apporter assistance au plus vite et rétablir votre confort.Nous sommes heureux que l'amabilité de notre équipe au petit déjeuner ait été appréciée. Nous souhaitons préciser que tous les produits du petit-déjeuner sont fraîchement cuits, le pain et les viennoiseries sont livrés chaque matin par un boulanger ; nous ne servons pas de pain blanc surgelé. Nous sommes particulièrement attentifs à proposer un buffet varié et de qualité.Votre retour nous est précieux pour continuer à améliorer cette prestation. Nous vous en remercions.Nous vous souhaitons une très belle année 2024.Cordialement,Sandrine Le Sergent, Directrice générale

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 12월 5일
Dear Jesse,Thank you for such a positive review.We're delighted to hear that you found our hotel's cleanliness impeccable; our housekeeping team takes great pride in maintaining the highest standards. It's also wonderful to know that the condition of our hotel met your expectations, reflecting our continuous efforts to provide a comfortable and updated environment for our guests. We are especially pleased that our service made a positive impact on your visit; our team is dedicated to ensuring a memorable experience for every guest.We look forward to welcoming you again soon.Best wishes,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Iván Rodrigo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La verdad no esperábamos que estuviera tan bien. Muy cerca de la basílica del sagrado corazón, y restaurantes. Genial
2023년 11월에 4박 숙박함
답변 제공: Sandrine Le Sergent, Directora general 님, 2023년 12월 2일
Estimado Iván,Muchas gracias por compartir su experiencia en nuestro hotel.Nos alegra enormemente que la ubicación haya sido de su agrado. Apreciamos sus comentarios positivos sobre la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación. Es un placer saber que hemos cumplido con sus expectativas y que ha disfrutado de su estancia con nosotros.Esperamos tener el placer de recibirlo nuevamente,Sandrine Le Sergent, Directora general

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the moment I walked in, I could tell the staff cared about me as a customer and took their job seriously. They were helpful, friendly and went above and beyond - including carrying my suitcase up 6 flights of stairs while the elevator was not functioning to helping me find a Doctor when I came down with a bad flu. The room was spacious and clean and relatively sound proof. The location of the hotel is excellent- loads of fantastic restaurants within short walking distance, as well as a laundromat acriss the road and pharmacies, boulangeries and supermarkets nearby. I will certainly stay again.
2023년 11월에 8박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 11월 21일
Dear Anna,Thank you for your review.We're thrilled to know that our team's dedication to service made a positive impact during your stay, especially when assistance was needed. It's wonderful to hear that you found the room to be spacious, clean, and quiet, reflecting our commitment to comfort and guest satisfaction. The convenience of our location, surrounded by a variety of dining options and essential services, is something we are proud to offer our guests. We regret to hear about the inconvenience caused by the elevator during your visit. Please rest assured that our lift has been recently updated and such occurrences are rare. While we are never immune to technical issues, we are glad our team were able to assist when you needed them, we will always do our utmost to ensure our guests have the best stay.Should any guest require medical assistance, our staff is prepared to provide support and guidance, as they did during your time of need.We look forward to welcoming you back in the future. Best wishes,Sandrine Le Sergent, General Manager

8/10 - 좋아요

blandine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel très agréable
Hôtel très agréable, chambre spacieuse avec un très grand lit et très calme côté cour, plateau de courtoisie très bien. Nous avons passé une très bonne nuit. Un petit souci d'ascenseur durant le week-end mais qui ne nous a pas trop gêné, à Montmartre, il faut savoir monter des marches.
2023년 11월에 1박 숙박함
답변 제공: Sandrine Le Sergent, Directrice générale 님, 2023년 11월 15일
Chère Blandine,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis que vous ayez apprécié la quiétude, l'espace confortable de votre chambre ainsi que le confort de sa literie. Il est important pour nous de proposer un cadre confortable et reposant à nos clients. Nous sommes également heureux que vous ayez trouvé notre plateau de courtoisie à votre goût.Nous nous excusons pour le désagrément causé par l'ascenseur durant votre séjour. Nous comprenons que cela ait pu être gênant, et nous vous remercions pour votre compréhension. Montmartre est en effet un quartier avec de nombreuses marches, et nous espérons que cela n'a pas trop affecté votre expérience chez nous.Au plaisir de vous revoir parmi nous,

4/10 - 별로예요

shelisa

가족 여행
별로예요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Chère Madame,Nous sommes désolés que votre séjour ne se soit pas déroulé comme vous l’espériez et vous prions de nous en excuser.Nous aurions souhaité que vous nous en fassiez part lors de votre séjour, nous aurions alors pu envoyer une retouche ménage ou vous reloger dans la mesure de nos disponibilités.Nous espérons avoir l’opportunité de vous revoir afin de changer votre perception.Bien à vous,

10/10 - 훌륭해요

Siddhil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 10월 28일
Dear Siddhi.Thank you very much for sharing your positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you again soon.Best wishes,Sandrine Le Sergent, General Manager

8/10 - 좋아요

Urs Andreas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Saubere und ruhige Unterkunft (Hofseite) etwas kleine Zimmer. Für Pariser Standard gute Betten (genügend gross in Zweibettzimmer). Ausser Frühstücksraum keine weitere Infrastruktur. Geeignet für einen Städtebesuch ohne Hotel-indoor Aktivitäten. Etwas weit weg von der Metrostation (Fussweg 10 min)
2023년 10월에 6박 숙박함
답변 제공: Sandrine Le Sergent, Hoteldirektorin 님, 2023년 10월 14일
Sehr geehrter Urs,vielen Dank für Ihren Kommentar!Es freut uns sehr, dass Sie unsere saubere und ruhige Unterkunft sowie die guten Betten geschätzt haben. Wir sind stolz darauf, unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir möchten jedoch klarstellen, dass unsere Metrostationen Lamarck-Caulaincourt und Place de Clichy nur 7-10 Gehminuten entfernt sind, was für die meisten unserer Gäste eine bequeme Entfernung darstellt. Diese Entfernung von der U-Bahn gibt uns die Möglichkeit, unseren Gästen eine sehr ruhige und sichere Gegend zum Übernachten zu bieten. Wir befinden uns in einem Wohnviertel von Montmartre. Wenn Sie bei uns zu übernachten, dann fühlen Sie sich ist wie ein Pariser :)Wir entschuldigen uns, wenn die Größe des Zimmers nicht Ihren Erwartungen entsprach. Unsere Zimmergrößen entsprechen den Pariser Standards und bieten dennoch gemütliche Räumlichkeiten für unsere Gäste. Wir hoffen, dass dies Ihren Städtebesuch nicht beeinträchtigt hat und Sie dennoch eine schöne Zeit in Paris hatten.Wir würden uns freuen, Sie bei Ihrem nächsten Besuch in Montmartre wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Sandrine Le Sergent, Hoteldirektorin

8/10 - 좋아요

Richard

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Merci
2023년 9월에 2박 숙박함
답변 제공: Sandrine Le Sergent, Directrice générale 님, 2023년 9월 28일
Cher Richard,Merci pour ce commentaire.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous recevoir à nouveau !Sandrine Le Sergent, Directrice générale

10/10 - 훌륭해요

Manuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and useful.
2023년 9월에 2박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 9월 27일
Dear Manuel,Thank you for positively reviewing your experience.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We hope that you were able to take advantage of our location in the Montmartre area, allowing you to easily explore the nearby attractions, such as Sacré-Coeur and Moulin Rouge.We all look forward to the pleasure of seeing you again in the future. Kind regards,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Velma

가족 여행
좋아요: 편의 시설/서비스
Staff amazing!
2023년 9월에 5박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 9월 22일
Dear Velma,Thank you for sharing your review.We are delighted to hear that you found our staff amazing! Our team works hard to provide exceptional service to all our guests, and it's wonderful to know that their efforts made a positive impact on your stay.We hope to have the pleasure of welcoming you back in the future. Best regards,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Xing

2023년 9월에 8박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 10월 3일
Dear Guest,It's rewarding to read your positive feedback about our hotel.We really appreciate that you chose to stay with us and are happy to know that your experience was enjoyable. We hope that you have made the most of the lively area around Montmartre where there is so much to see and do; however, we do hope that your issue has now been resolved.It would be a pleasure to welcome you back in the future. Kind regards,Sandrine Le Sergent, General Manager

8/10 - 좋아요

satish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent property but very old
2023년 8월에 1박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 8월 28일
Dear Satish,Thank you for taking the time to share your review.We are glad you had a pleasant stay. We would like to inform you that we have a refurbishment plan every 5/7 years and our last room renovation run in first quarter 2022. We thank you for your feedbackWe hope to welcome you again in the future. All the best.Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Jaime

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are too small
2023년 8월에 2박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 8월 14일
Dear Jaime,Thank you so much for your kind review and this high score you gave us. We are proud to have reach your expectation.We understand that you found the room size to be too small. This is Paris and our room are rather in the high average of room size of the city. Nevertheless, if you need, our hotel offers a variety of room sizes to cater to the diverse needs of our guests. We apologize if the room you booked in did not meet your preferences, and we would be more than happy to help you find a more suitable room size for your next stay.We look forward to welcoming you back in the future and providing you with an even better experience.Kind regards,Sandrine Le Sergent, General Manager

8/10 - 좋아요

Tse Sun

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the Metro after all.
2023년 7월에 3박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 8월 8일
Dear TseThank you for positively reviewing your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again soon.Best wishes,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Sheila

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a wonderful property.. location was good, staff was awesome, hotel was clean and we felt safe! Exactly what we were looking for! If my travels include Paris again we would definitely stay at this property again!
2023년 5월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 13일
Dear Sheila,Thank you for this positive review of your stay.We are pleased that you enjoyed your stay and that our location was convenient for you.Furthermore, we appreciate your kind words about our team who work hard to uphold our high standards.We look forward to welcoming you again soon.Best wishes,

10/10 - 훌륭해요

Arlene

2023년 6월에 3박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 7월 1일
Dear Arlene,Thank you for this kind feedback concerning your visit.We really appreciate that you chose to stay with us and are happy to know that your experience was enjoyable. We hope that you have made the most of the lively area around Montmartre where there is so much to see and do.We look forward to welcoming you again soon.Best wishes,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Remzi

2023년 6월에 2박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 6월 6일
Kjære Remzi,Tusen takk for din veldig hyggelige tilbakemelding.Vi håper du hadde et flott opphold hos oss!Vi ønsker deg hjertelig velkommen tilbake som gjest hos oss ved en annen anledning.Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 6월 6일
Dear Guest,Thank you for this positive review.We are pleased that we were able to meet your expectations.We hope to welcome you back in the future.Best wishes,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Pamela

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were accommodating and professional. Friendly and warm. A great place to stay.
2023년 5월에 2박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 5월 31일
Dear Pamela,Thank you for such a positive review of your stay.We are pleased that you appreciated our new decor and your acknowledgement of the quality of service on behalf of our dedicated team is gratifying and encourages us to uphold our standards.We look forward to welcoming you again soon.Best wishes,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 5월 20일
Kjære MarianneVi er glade for å høre at du var fornøyd med oppholdet ditt og hotellet i seg selv.Det er særlig hyggelig å lese at du satte pris på romslige og rene rom. Vi er også stolte av vår flotte restaurant, og da er vi svært fornøyde med at du likte frokosten vi tilbyr.Vi ønsker deg velkommen tilbake ved en annen anledning. Med vennlig hilsen,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Fabrice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Sandrine Le Sergent, Directrice générale 님, 2023년 5월 22일
Cher Fabrice,Merci pour ce commentaire suite à votre séjour à Montmartre.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous revoir pour un moment tout aussi sympathique.Bien à vous,Sandrine Le Sergent, Directrice générale

10/10 - 훌륭해요

Kathy M

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean hotel conveniently located near a grocery store and restaurants! Would definitely stay here again!
2023년 4월에 7박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 4월 28일
Dear Kathy.Thank you very much for sharing your positive review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Furthermore, it's a pleasure to know that you found our location convenient.We look forward to welcoming you again soon.Best wishes,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Malik

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay and very much recommend it !
2023년 3월에 6박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 4월 3일
Dear Malik,Thank you for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 26일
Dear Timothy,Thank you for positive feedback.Your kind words about our team are much appreciated and encourage us to continue maintaining our high standards of service.We look forward to welcoming you back on a future occasion. Best wishes,

10/10 - 훌륭해요

Joy Schroeder

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
The front desk staff were always very kind and helpful. Our room on the 2nd floor was large enough for a king bed and pullout chair/bed, but since the bathroom was oversized and had double sinks in it, it didn't leave much room around the beds. Our friends stayed on the 4th floor, and their bathroom was smaller with only 1 sink, so their wardrobe was placed differently, and allowed for more room around the beds. We ate at the breakfast buffet one day, but really did think that it was overpriced for the food offered, and there were other patisseries and boulangeries within walking distance with more reasonably priced options. It was a very pleasant neighborhood, and within easy walking distance of the metro, bus or other restaurants. It was also my daughter's birthday while we were there, and the staff were kind enough to put a "swan" heart (of towels) in the room with some balloons and a sign on the door as a surprise!
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Michi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the staff. They were really nice and accommodating. The amenities were also satisfactory.
2023년 3월에 3박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 3월 20일
Dear Michi,Thank you for this positive review.It is rewarding to know that you had such a pleasant experience with us and that our rooms and facilities exceeded your expectations. Your feedback inspires our team to continue upholding our high standards of service.We look forward to welcoming you again soon.Best wishes,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly welcome on arrival from a very helpful member of staff. Hotel was very clean and comfortable and within walking distance of metro would highly recommend it
2023년 2월에 4박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 2월 8일
Dear Andrew,Thank you for this positive feedback.It was a pleasure to have you stay with us, and we greatly appreciate your nice words regarding our team members. We will always go that extra mile to ensure your expectations are met.Thank you also for noting our ideal location in the heart of Montmartre, within walking distance of Sacré-Coeur and Moulin Rouge and with transport options close by.We hope to welcome you back.Best wishes,Sandrine Le Sergent, General Manager

8/10 - 좋아요

STEFAN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bra service, lugnt område! Grym italiensk Restaurang runt hörnet!
2023년 1월에 4박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2023년 2월 2일
Kära Stefan,tack för ert fina omdöme efter er vistelse hos oss.Det glädjer oss att servicen levde upp till era förväntningar. Vår personal arbetar hårt för att våra gäster ska trivas hos oss och det är alltid fint när det uppmärksammas. Vi är dessutom glada att få läsa att ni uppskattade vårt fantastiska läge med närhet till det mesta, som till exempel shopping och olika restauranger Även tunnelbanan finns inom gångavstånd från vårt hotell, vilket gör det enkelt för våra gäster att utforska andra delar av Paris. Vi önskar er varmt välkommen åter.Med vänliga hälsningar,Sandrine Le Sergent, General Manager

4/10 - 별로예요

thierry

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
ne mérite pas 4*, chambres petites et vétustes
2022년 11월에 1박 숙박함
답변 제공: Sandrine Le Sergent, Directrice générale 님, 2022년 11월 15일
Cher Thierry,Nous sommes navrés d’apprendre que votre séjour ne vous a pas donné entière satisfaction.Nous souhaitons ajouter que toutes nos chambres ont récemment été rénovées.Par ailleurs, la superficie de nos chambres est conforme aux standards parisiens pour les hôtels situés en hypercentre. La prochaine fois, nous vous invitons à réserver une chambre de catégorie supérieure pour plus d'espace.Nous espérons vous revoir pour un séjour 100 % réussi,Bien à vous,Sandrine Le Sergent, Directrice générale

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
2022년 10월에 4박 숙박함
답변 제공: Sandrine Le Sergent, Directrice générale 님, 2022년 10월 31일
Cher HôteMerci pour appréciation positive !Nous sommes très heureux que vous ayez apprécié votre séjour parmi nous.N'hésitez pas à nous faire part de la moindre suggestion afin de nous aider à améliorer notre offre.Au plaisir de vous recevoir à nouveau,Sandrine Le Sergent, Directrice générale

2/10 - 너무 별로예요

Thierry

2022년 10월에 1박 숙박함
답변 제공: Sandrine Le Sergent, Directrice générale 님, 2022년 10월 21일
Cher Thierry,Merci d'avoir pris le temps de cette appréciation.Nous regrettons que votre séjour n'ait pas été à la hauteur de vos attentes et que vous ne donniez pas d'explications.Nous restons à votre écoute pour toutes suggestions de votre part.Au plaisir de vous recevoir à nouveau,Sandrine Le Sergent, Directrice générale

10/10 - 훌륭해요

Steven

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location in the popular Montmarte neighborhood. We stayed in a connected double room, which was plenty of space for our family of 5. The included breakfast each morning was also helpful. Easy to access anywhere in Paris, 3 Metro lines within 10 min walk, and Gare Saint Lazare is about 20 min walk for easy regional train access to Normandy and Versailles. Very friendly qnd helpful staff.
2022년 10월에 7박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2022년 10월 18일
Dear Steven,Thank you for sharing this review of your time at our hotel.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations. We will be sure to let our team members know how much of an impact they made on your experience.We are very glad to hear that our location in the heart of Montmartre was suitable for your needs.Thank you again; we look forward to welcoming you back soon.Kind regards,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 3박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2022년 12월 19일
Dear Kevin,Thank you for your kind feedback.We're happy to hear your stay met all your expectations.We look forward to welcoming you for another pleasant stay. Best wishes,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

J C

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great find in Montmartre
The staff were fabulous, very warm welcome and incredibly helpful throughout our stay. We had a family suite (2 interconnected rooms) which was brilliant. I think the vacuuming could be a bit more thorough but they provide slippers so maybe not an issue… Rooms are spacious, can control your own temperature and the beds were very comfortable. Chose this one because I wanted to be close to the cafe culture in Montmartre and it is perfect for that! We’ll definitely be back!
2022년 8월에 2박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2022년 8월 23일
Dear Guest,Thank you for reviewing your stay with us.It is rewarding to know that you received such great service. We always aim to meet and where possible exceed our guests' expectations; and will certainly pass your comments to our Front Desk team members so they may know how much of an impact they made on your experience.We urge guests to share any concerns they have at the time so that we may deal with the matter immediately to ensure you have an enjoyable stay.It is a pleasure to know that our strategic location helped make your stay enjoyable.We hope that you will stay with us again on your next visit to Paris. Best regards,Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Giles

2022년 8월에 1박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2022년 8월 21일
Dear Giles,Thank you for this positive rating.We are very pleased you had a perfect stay.We look forward to the pleasure of seeing you again in the future. Kind regards,Sandrine Le Sergent, General Manager

8/10 - 좋아요

Kenneth W

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms and friendly staff. Close to Sacre-coeur, many restaurant/cafe options, and metro to get around Paris.
2022년 8월에 6박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2022년 8월 10일
Dear Kenneth, Thank you for letting us know that you enjoyed your stay. We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible. It is a pleasure to know that our strategic location helped make your stay enjoyable. We all look forward to the pleasure of seeing you again in the future. Kind regards, Sandrine Le Sergent, General Manager

8/10 - 좋아요

Tahir 님, Prince George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location. Small but convenient hotel. Not far from all the attractions.
2022년 8월에 3박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2022년 8월 7일
Dear Tahir, Thank you for reviewing your stay at our hotel. We are glad that you enjoyed your stay and appreciated our prime location, ideal for exploring Paris and all it has to offer. We all hope to welcome you back in the future. Best wishes, Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Clare

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff, clean comfortable rooms and situated in a lovely area with lots of restaurants close by. Highly recommend
2022년 8월에 1박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2022년 8월 6일
Dear Clare, Thank you for your kind review. We aim to provide a memorable experience with our high standards and quality service and are delighted you found our location ideal for your needs. We will be sure to let our team members know how much of an impact they made on your experience. We look forward to welcoming you again soon. Best wishes, Sandrine Le Sergent, General Manager

10/10 - 훌륭해요

Brynja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean Comfortable
Super happy with my stay. Very clean and overall I was very pleased with everything. 10/10
2022년 7월에 1박 숙박함
답변 제공: Sandrine Le Sergent, General Manager 님, 2022년 8월 4일
Dear Brynja, It was a pleasure to receive this great review. We are happy you had an enjoyable stay with us and that you appreciated our high standards. We look forward to welcoming you again soon. Best wishes, Sandrine Le Sergent, General Manager