숙박 시설의 전망

호텔 리베르테 가르 드 레스트 프랑세 여행 후기

3 out of 5
호텔 리베르테 가르 드 레스트 프랑세
13 Rue Du 8 Mai 1945, Paris, Paris

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 451개" "
평점 8 - 좋아요. 1001개 이용 후기 중 420개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 79개" "
평점 4 - 별로예요. 1001개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 24개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2023년 12월 8일
Cher hôte,Merci pour ce charmant commentaire.Merci de souligner le confort, la propreté et la qualité du service reçu.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Bien à vous,Francesco PITARI - Adjoint de Direction

8/10 - 좋아요

chanseung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 만족
방이 좁은것, 기차역주변이라 조금 시끄러운것 빼면 아주좋습니다. 짐 맡아주는 창고도 2개나 있고 지하철 동역도 아주 가깝습니다. 바로 밑에 마트 있습니다. 하지만 근처에 평점 좋은 식당이 없습니다. 그래도 시설이 깔끔해서 우려했던것과는다르게 전반적으로만족
2019년 5월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
전반적으로 무난하고 좋습니다. 특히 위치가 아주 좋은 점이 장점입니다. 다만 직원들이 약간 불친절합니다.
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
서비스나 청결도는 예상외로 괜찮았습니다. 위치도 좋습니다. 다만 카운터 직원이 불친절합니다.
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

Sara

좋아요: 청결 상태, 숙박 시설 상태 및 시설
패딩턴역에서는 꽤 걸어야하는 거리. 가는 길에 영국경찰 사칭하는 이탈리아인 무리에게 가방수색 당했는데 가는 길에 누가 말걸면 무시하는게 상책. 아주 작고 소박한 호텔. 방은 가방 펼칠 자리가 없을 정도로 작은 고시원 사이즈. 창밖 풍경은 근사하며 최근 리뉴얼해서 청결한 편. 침대도 생각보다 편안. 밤에 화재경보음이 대박 크게 울려서 잠 다 깨고 방 밖으로 뛰쳐나감. 리셉션 전화하니 아무일 아니고 미안하다고 함..
2018년 9월에 2박 숙박함
답변 제공: Team Libertel Gare de l'Est Français 님, 2018년 10월 5일
안녕하세요, 고객 여러분, 우리 호텔 Libertel Gare de l' Est 불어가 런던에 없지만 파리에 있기 때문에 귀하의 의견을 읽는 데 놀라움을 금치 못합니다. 귀하의 의견을 말하면 혼란스러운 호텔이어야합니다. 파리의 리버 텔 호텔에서 곧 만나실 수 있습니다. 진심으로 팀 Libertel Gare de l' Est 영어

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
파리 동역앞 호텔로 전반적으로 많이 고쳐진 호텔이나 3성급임. 전철과 파리동역이용이 매우 편히함. 아쉬운 점은 역앞인 관계로 전체적으로 노숙자들이 많음.
2018년 9월에 4박 숙박함

8/10 - 좋아요

Jang Geun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함

8/10 - 좋아요

hyeri 님, Korea, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 좋았습니다
밤늦게 역에 도착하는 일정이라 파리동역 앞 호텔인 이곳에 하루 머물렀습니다. 방이 좁고 뷰가 좋지않긴하지만(역 근처 특성상 어쩔수x) 급한 여행자(?)인 저에게는 충분히 아늑하고 깨끗한 좋은 숙소였네요.
2017년 7월에 1박 숙박함

8/10 - 좋아요

Marni

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was wonderful from check in to out and we enjoyed the breakfast each morning. The room was small but ammenities and toiletries were good. As close as we were to the main transport hubs it was surprisingly quiet (new upgrade?). The hotel was very convenient to the metro and train lines.
2024년 4월에 3박 숙박함
답변 제공: Eric TRIMBACH – Chef de Réception 님, 2024년 4월 30일
Dear Madam,Thank you for the time taken to share your experience of staying with us.We are delighted to hear that our team made a positive impact during your stay; their friendliness is indeed one of our hallmarks.While our rooms are designed to optimize space in the heart of Paris, we are pleased that our amenities and toiletries met your needs and added comfort to your stay. It is especially rewarding to know that the tranquility of your room provided a peaceful retreat amidst the vibrant energy of the city.Our central location is indeed perfect for guests who wish to explore Paris, and we are glad you found it convenient for your travels. Your positive experience with our breakfast offerings is also much appreciated, as we take pride in our commitment to an ecologically-responsible approach.Thank you for choosing us for your Parisian journey and for recognizing our efforts to provide a serene and enjoyable environment. We are thrilled that Libertel Gare De L'Est Francais was able to contribute to a memorable visit.We hope to welcome you back. Best wishes,Eric TRIMBACH – Chef de Réception

10/10 - 훌륭해요

Jovito

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s just you can hear the train passing by beneath…
2024년 4월에 2박 숙박함
답변 제공: Eric TRIMBACH – Chef de Réception 님, 2024년 4월 30일
Dear Sir,Thank you for sharing your experience with us.We're thrilled to hear that you were satisfied with the cleanliness of our rooms, the overall condition of our hotel, the level of service, and the amenities provided.We regret to hear about the disturbance caused by the train noise. While our location offers convenient access to transportation, we understand that it can come with the downside of noise. We strive to provide a peaceful environment and recommend requesting rooms on the quiet courtyard side for a future stay, which tend to be quieter.Your commendations are greatly appreciated and serve as encouragement for our staff to continue delivering exceptional service. Thank you for choosing Libertel Gare De L'Est Francais for your stay in Paris.We are looking forward to welcoming you again. All the best!Eric TRIMBACH – Chef de Réception

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was friendly and very nice. The hotel was across the street from the l’est train station. 10 minute walk to the quay were they had lots of options to eat and drink. 20 minute to the Notre Dame area. It was a great stay,
2024년 4월에 1박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 4월 22일
Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.It brings us immense pleasure to know that you found our staff friendly and accommodating, reflecting the high standards we set for guest experiences.We are also delighted that our prime location, conveniently situated in front of Gare de l’Est and just a short stroll from vibrant dining options and the iconic Notre Dame, contributed positively to your stay.While we are proud of our hotel's condition and the cleanliness of our rooms, we noted your comment regarding room amenities. We strive to provide a comfortable and well-equipped environment for our guests, and we continuously work on improving our amenities to enhance the overall experience.Thank you once more for your kind words about our service; our team takes great pride in offering a welcoming and helpful atmosphere throughout your stay.It would be our pleasure to have you return on another occasion. Very best wishes,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Gerlind

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tolles Hotel,zentral fussläufig einiges zu erreiche
2024년 4월에 4박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 4월 8일
Sehr geehrte Dame, wir danken Ihnen herzlich für die Bewertung Ihres Aufenthalts in unserem Hotel.Es freut uns sehr zu hören, dass Sie die Sauberkeit unserer Zimmer zu schätzen wussten und den Zustand des Hotels als makellos empfanden. Unser Personal ist stets bemüht, einen exzellenten Service zu bieten, und Ihre Anerkennung dafür ist eine wunderbare Bestätigung ihrer harten Arbeit.Hoffentlich entscheiden Sie sich auch bei Ihrem nächsten Aufenthalt in Paris wieder für uns.Herzliche Grüße,Francesco PITARI – Adjoint de Direction

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 4월 3일
Dear Sir,Thank you for taking the time to share your feedback.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again. Best regards,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Aris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 4월 3일
Dear Sir,It's a real reward to receive such a great review.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.The entire team look forward to welcoming you back for a future visit.Kind regards,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly front desk staffs.
2024년 3월에 1박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2024년 3월 28일
Dear Sir,Thank you for taking the time to share your feedback.We are delighted to hear that our front desk staff exceeded your expectations with their friendliness, and that you found our room cleanliness and hotel condition to be very satisfactory. It's truly rewarding to know that our service and room amenities were a highlight of your experience, and we take pride in offering the best to our guests.While you did not mention any specific negative experiences, we are always attentive to any concerns our guests may have and are continuously working to ensure a comfortable and enjoyable stay for all. Your feedback is invaluable as it helps us maintain the high standards you’ve enjoyed at Libertel Gare De L'Est Francais.We are glad that the efforts of our international staff to provide a welcoming environment have not gone unnoticed. Our team strives to create a memorable experience for our guests through their dedication and service.We look forward to seeing you again. Best wishes,Francesco PITARI - Adjoint de Direction

10/10 - 훌륭해요

Christopher 님, South Croydon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel, really modern and clean, friendly and helpful staff. Well located.
2024년 3월에 2박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 3월 19일
Dear Sir,Thank you for such a positive review of your stay.We're delighted to hear that you appreciated the modernity and cleanliness of our establishment, as well as the helpfulness and friendliness of our staff. It's wonderful to know our location contributed positively to your stay, providing convenience and proximity to key transport hubs. We hope to welcome you back.Best wishes,Francesco PITARI – Adjoint de Direction

4/10 - 별로예요

Somto

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I found the guys at the reception a bit unfriendly. I was given a room that faced the busy road which was really noisy. I was woken up a few times and couldn’t go back to sleep.
2024년 3월에 1박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2024년 3월 15일
Dear Sir, Thank you for taking the time to let us know your opinion of your recent stay.We're pleased to hear that you found our hotel's cleanliness to be impeccable and that the condition of our establishment met your expectations. We truly appreciate your kind words on these aspects. We regret to hear, however, that your experience with our service did not meet the high standards we strive for. We're also sorry to hear that noise from the nearby road disrupted your sleep. While our hotel is ideally located in the center of Paris with easy access to transportation, we understand that the city's vibrancy can sometimes be a double-edged sword. For future visits, we may recommend requesting a room on the quieter courtyard side, which our guests often find more conducive to a restful night.We hope you will consider staying with us again in the future. Best regards,Francesco PITARI - Adjoint de Direction

10/10 - 훌륭해요

Colin

2024년 3월에 2박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 4월 3일
Cher Monsieur,Merci pour votre bel avis !Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous recevoir de nouveau,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2024년 3월 12일
Dear Sir, We'd like to thank you for this positive feedback about your stay in our hotel.We are pleased that we were able to meet your expectations.The entire team look forward to welcoming you back for a future visit.Kind regards,Francesco PITARI - Adjoint de Direction

10/10 - 훌륭해요

Kai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top - gute Lage
2024년 2월에 2박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 3월 4일
Sehr geehrte Dame, wir bedanken uns für Ihre Bewertung.Es freut uns wirklich, dass Ihnen unsere Lage so hervorragend gefallen hat.Herzlichen Dank auch für Ihr tolles Lob an unser Team!Wir freuen uns schon darauf, Sie auch in Zukunft wieder bei uns zu begrüßen.Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Miguel

2024년 2월에 1박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 3월 21일
Cher Monsieur,Merci pour ce charmant commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bien ubicado, limpio, excelente atención.
2024년 2월에 1박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 2월 26일
Apreciado Señor, Al recibir su valoración nos invade un sentimiento de alegría por haberle garantizado una experiencia tan positiva.Nos alegra mucho saber que la ubicación del hotel fue de su agrado y que la limpieza cumplió con sus expectativas. Es un placer para nosotros que la atención recibida por nuestro equipo haya sido excelente y hayamos contribuido a una estancia agradable.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,Francesco PITARI – Adjoint de Direction

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location but noisy
2024년 2월에 2박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 2월 26일
Dear Madam,We would like to thank you for taking the time to leave this review about your recent visit.We're delighted to hear that you found our hotel's condition to be immaculate and experienced outstanding service from our team. It is heartening to know that our efforts to maintain the hotel's historical charm and provide excellent guest service are appreciated. We acknowledge your comments regarding the noise levels and understand that they can impact the comfort of your stay. Our central location, while convenient for exploring Paris, does come with the vibrancy of city life, including traffic and the hustle and bustle of the nearby stations. To ensure a restful experience, we recommend our quiet courtyard-side rooms for a more tranquil environment during future stays.All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards,Francesco PITARI – Adjoint de Direction

8/10 - 좋아요

Lira

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed the stay in hotel Libertel. The staff upgraded our room and we could stay comfortably. This hotel locates right in front of Gare de l’Est and easy to access many places by metro.
2024년 2월에 4박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 2월 23일
Dear Madam,Thank you for sharing your experience with us.We're thrilled to hear that our team's gesture of upgrading your room added to the comfort of your stay. It's wonderful that you appreciated our prime location, conveniently situated just moments away from Gare de l’Est and a short stroll from Gare du Nord, providing easy access to numerous metro lines for exploring the city. Our staff is delighted to be recognized for their friendliness and dedication to providing international hospitality. We are always attentive to our guests' needs and work diligently to maintain the high standards of our historic Parisian establishment.It would be a pleasure to welcome you again. Best regards,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Orleans 님, Lasalle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, a few steps from the Garre de L’Est. Special thanks for the front desk clerk Razan.
2024년 2월에 1박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 2월 20일
Dear Guest,Thank you for taking the time to review your visit.We're thrilled to hear that our prime location near Gare de L’Est greatly contributed to your satisfaction. It's also rewarding to know that Razan at the front desk provided memorable service. We appreciate your positive feedback on the cleanliness of our hotel and the condition of our facilities. While you mentioned room amenities could be improved, we're proud to offer a variety of amenities such as complimentary French and international press, and we always aim to ensure our guests have a comfortable stay.We hope to welcome you back to Libertel Gare De L'Est Francais in the future. Best regards.Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Manaka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mr. Shamim, his customer service is very good, he offered us a nice room. He was polite and friendly. Thank you!
2024년 2월에 2박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2024년 3월 15일
Hi there, Thanks for reviewing your visit.We're delighted to hear that Mr. Shamim provided you with excellent service and that the room met your expectations. Our team strives to ensure each guest feels welcome and comfortable, and it's rewarding to know we succeeded during your stay. We're also pleased that you found our hotel's cleanliness and amenities to your satisfaction, as we aim to maintain the highest standards for our guests.It would be a pleasure to have you return on your next visit to Paris. Kind regards,Francesco PITARI - Adjoint de Direction

8/10 - 좋아요

Fatma

L’hotel est Bien L’endroit est un peu populaire et c’est pas sécurisé Y’a avait un Homme travaille à la réception de l’Algérie est très gentil,il m’a bien aidé, Les femmes de nettoyage nettoie la chambre presque chaque jour Mais les chambres sont trop petite C’était une expérience pas mal mais la prochaine fois je vais aller d’ailleurs
2024년 1월에 5박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 2월 1일
Chère Madame,Merci de nous faire part de votre retour d'expérience chez nous.Nous sommes ravis que la gentillesse de notre personnel et la propreté de nos chambres aient contribué à rendre votre expérience agréable. Nous sommes fiers de notre équipe internationale, toujours prête à assister nos clients avec attention, et de notre service de ménage quotidien qui veille à la propreté des lieux. En ce qui concerne la taille de nos chambres, nous comprenons que cela puisse être un point de préoccupation. Bien que certaines de nos chambres Confort soient plus compactes, nous offrons une variété de tailles de chambres pour répondre aux différents besoins de nos clients, tel qu'indiqué dans notre documentation. Pour un séjour futur, nous serions heureux de vous aider à choisir une chambre qui répondra mieux à vos attentes en termes d'espace.Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Raj Tent

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a well situated hotel with very helpful staff. Small rooms but always very clean.
2024년 1월에 1박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 1월 29일
Dear Mr Tent, We appreciate the time you have taken to provide us with your opinion of your stay.We're delighted to hear our prime location and the dedication of our international staff contributed positively to your stay. Your commendation on the cleanliness of our rooms is greatly appreciated, as we strive to maintain impeccable standards for all our guests. Although our rooms are cozy, reflecting the historic nature of the building, we hope that our various room sizes and types can accommodate different preferences and needs.We hope to have the opportunity to welcome you back.With very best wishes,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Karsten

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel close to gare de l‘est, so a good way to start exploring Paris but also fast to the airport, a supermarket directly at the hotel, room very well equipped, really enjoyed my stay there.
2024년 1월에 3박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 1월 23일
Dear Sir,Thank you for such a positive review of your stay.We're delighted to hear that our proximity to Gare de l'Est and the convenient supermarket next to us contributed positively to your Paris adventure. It's also rewarding to know that you appreciated the well-equipped room during your stay. Our team is very pleased that you enjoyed the services provided.We look forward to seeing you again soon.Best regards,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2024년 1월 18일
Cher hôte,Merci d'avoir partagé votre excellente expérience chez nous.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous recevoir à nouveau,Francesco PITARI - Adjoint de Direction

10/10 - 훌륭해요

Olivier

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 1월 15일
Cher Monsieur,Merci de partager votre expérience.Nous sommes heureux que vous ayez apprécié votre séjour.Nous sommes désolés que les équipements n'aient pas été à la hauteur de vos attentes. N'hésitez pas à vous rapprocher de notre réception, qui peut en fonction des demandes, y répondre favorablement.Merci de souligner le professionnalisme de notre équipe qui s'efforce d'être toujours disponible pour nos clients. Nous leur transmettrons avec plaisir.Bien cordialement,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Tamara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bahnhof, Restaurants und Supermärkte sind direkt bei dem Hotel. Diverse Sehenswürdigkeiten sind zu Fuß erreichbar (20-30 Minuten).
2024년 1월에 3박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 1월 8일
Liebe Tamara,haben Sie vielen Dank für Ihre ausführliche und nette Bewertung unseres Hotels.Es ist wunderbar zu hören, dass unsere Lage mit direktem Zugang zu Bahnhof, Restaurants und Supermärkten für Sie ideal war. Wir freuen uns besonders, dass Sie die Sehenswürdigkeiten der Stadt bequem zu Fuß erreichen konnten. Ihre positive Rückmeldung zur Sauberkeit der Zimmer und unserem Service bestärkt uns in unserem Bestreben, unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir nehmen zur Kenntnis, dass Sie die Ausstattung der Zimmer mit einer Bewertung von 80% als gut empfunden haben, und möchten darauf hinweisen, dass wir stets bemüht sind, den Komfort unserer Gäste zu verbessern.Wir freuen uns schon auf Ihren nächsten Besuch bei uns.Freundliche Grüße,Francesco PITARI – Adjoint de Direction

8/10 - 좋아요

Jasmine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Conveniently located for Gare du Nord and Gare de l’Est stations. Standard room is very compact but clean.
2024년 1월에 3박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 1월 11일
Dear Jasmine, Thank you for your kind feedback on your stay.We're pleased to hear that you found our location convenient for your travel needs, being close to both Gare du Nord and Gare de l’Est. Additionally, we're glad that the cleanliness of our rooms met your expectations. We understand that the compact size of our standard rooms may have been a concern for you. Our hotel offers different room sizes, and we strive to provide accurate descriptions to ensure guest expectations are met. We appreciate your feedback as it helps us to focus on what is important to our guests.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Francesco PITARI – Adjoint de Direction

8/10 - 좋아요

Hannes

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 1월 8일
Dear Hannes,Thank you for taking the time to share your feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to see you again soon for another enjoyable experience.Best wishes,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Marius Dag

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel right by gare de est
Looked for hotel near gare de est, and you can almost not get closer than this. Service is good and good facilities.
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

hayato

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The pillow smells so bad that I can't use it. The room was small and it was difficult to open the suitcase. The staff's response is also poor, making your stay stressful. The location is good, but I will use another hotel next time.
2023년 12월에 4박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2024년 1월 4일
Dear Hayato,Thank you for taking the time to share your review.We're glad to hear that you found our location to be convenient. Our team strives to offer a welcoming environment, and we regret to hear that we did not meet your expectations in terms of service and room comfort. While our room sizes vary and the Confort rooms are indeed more spacious, we apologize if the size of your room made it difficult to manage your luggage. We take all comments seriously and are committed to providing a comfortable stay for all our guests.We hope you will consider staying with us again in the future. Best regards,Francesco PITARI - Adjoint de Direction

8/10 - 좋아요

Lydia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Lage ist wirklich toll direkt am Gare de L´est. Man ist überall ganz schnell, das ist wirklich sehr praktisch. Das Zimmer war schön eingerichtet und auch sauber. Das Einzige was nicht so gut war, ist das das Haus sehr hellhörig war, daher habe ich nicht viel Schlaf gefunden, man hört jedes Gespräch auf dem Flur und auch draußen von der Straße. Ichw werde das Hotel auf jeden Fall wieder buchen, aufgrund der Lage aber werde mir beim nächsten Mal Ohrenstöpsel mitnehmen ;-)
2023년 12월에 2박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 1월 3일
Sehr geehrte Lydia,wir danken Ihnen für Ihren Kommentar.Es freut uns sehr, dass Sie die Lage unseres Hotels direkt am Gare de L'Est und die schnelle Erreichbarkeit verschiedener Orte in Paris positiv hervorheben. Wir sind stolz auf unsere sauberen und schön eingerichteten Zimmer und danken Ihnen für diese Anerkennung.Wir bedauern, dass Sie während Ihres Aufenthalts von der Geräuschkulisse beeinträchtigt wurden. Unsere Zimmer sind mit Schallschutzfenstern ausgestattet und in der Regel empfehlen wir Gästen, die besonderen Wert auf Ruhe legen, Zimmer zur Hofseite, welche als ruhiger gelten. Ihre Rückmeldung ist für uns sehr wertvoll und wir nehmen sie ernst.Wir hoffen Sie beim nächsten Mal vollständig von uns überzeugen zu können und verbleiben mit einem freundlichen Gruß,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Brian kristoffer

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Location is nice. Room is clean ang most of the bus is all there and train. Staff are super cool.
2023년 12월에 5박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 1월 2일
Dear Brian Kristoffer,Thank you for taking the time to share your opinion with us.We're delighted to hear you appreciated our prime location, with easy access to buses and trains, ensuring a convenient stay right in the heart of the city. It's also wonderful to know that our team's friendliness contributed positively to your stay. Cleanliness is a top priority for us, and your recognition of our high standards is much appreciated.We look forward to welcoming you back in the future.Kind regards,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Sebera

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien
2023년 12월에 2박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2023년 12월 29일
Cher hôte,Merci pour votre sympathique commentaire.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons avoir le plaisir de vous revoir bientôt.Bien cordialement,Francesco PITARI - Adjoint de Direction

8/10 - 좋아요

Jahmai-Yen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2023년 12월 26일
Cher Hôte,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.Au plaisir de vous compter de nouveau parmi nous,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Sebera

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien situé en face de la Gare de l’Est et l’accueil très bien
2023년 12월에 1박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2023년 12월 26일
Cher hôte,Merci pour ce retour très positif.Nous sommes ravis que la localisation de notre hôtel en face de la Gare de l’Est ainsi que l'accueil de notre personnel aient répondu à vos attentes. Nous sommes également heureux que la propreté de nos chambres et l'état général de l'hôtel aient contribué à votre confort.Nous notons votre appréciation positive du service offert, reflétant l'engagement de notre équipe à offrir une expérience client de qualité.Si vous avez rencontré des soucis de confort dans votre chambre, nous souhaitons vous rappeler que notre réception est disponible 24h/24 pour répondre à vos besoins et assurer votre bien-être durant votre séjour.Nous espérons avoir l'opportunité de vous recevoir de nouveau parmi nous. Bien cordialement,Francesco PITARI – Adjoint de Direction

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bon hôtel
Hôtel très bien situé devant la gare de l'Est. Personnel aimable et compétent. Chambre assez confortable.
2023년 12월에 1박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2023년 12월 26일
Cher hôte,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes ravis que la situation privilégiée de notre établissement devant la gare de l'Est vous ait plu et que vous ayez trouvé notre personnel aimable et compétent. Cela reflète notre engagement à offrir un service de qualité et à être à l'écoute de nos clients. Nous sommes également heureux que vous ayez apprécié le confort de votre chambre. Nous notons cependant que vous n'avez trouvé la chambre que partiellement confortable. Bien que nous soyons fiers de l'entretien et de la qualité de nos chambres, nous regrettons que certains aspects n'aient pas complètement répondu à vos attentes. Nous tenons à vous assurer que nous prenons tous les retours de nos clients très au sérieux afin de continuer à améliorer l'expérience que nous offrons.Nous espérons vous recevoir une nouvelle fois très bientôt.Bien à vous,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Teresa

2023년 12월에 4박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2024년 1월 15일
Dear Teresa,Thank you for taking the time to leave your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon.Kind regards,Francesco PITARI – Adjoint de Direction

8/10 - 좋아요

Karine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chambre confortable et bien équipée
L'hôtel est bien situé, proche des transports et pratique La chambre bien que petite était très bien équipée et confortable Le personnel accueillant et professionnel
2023년 12월에 2박 숙박함
답변 제공: Eric TRIMBACH – Chef de Réception 님, 2023년 12월 23일
Chère Madame, Veuillez accepter nos remerciements pour votre commentaire.Nous sommes ravis d'apprendre que vous avez trouvé votre chambre confortable et bien équipée, reflétant notre engagement à offrir un séjour agréable. Votre appréciation de notre personnel accueillant et professionnel nous touche particulièrement, car nous nous efforçons toujours de fournir un service de qualité.Nous prenons note de vos commentaires sur la taille de la chambre et tenons à souligner que, bien que certaines de nos chambres Confort soient plus intimistes, elles sont conçues pour maximiser l'espace et le confort, comme décrit dans notre documentation.Nous espérons avoir le plaisir de vous recevoir à nouveau pour un séjour 100% réussi.Bien à vous,Eric TRIMBACH – Chef de Réception

6/10 - 괜찮아요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful staff. Great location across from train station. Area is not nice, however.
2023년 12월에 3박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2023년 12월 18일
Dear Mark, Thank you for reviewing your stay at our hotel.We're delighted to hear that you found our staff to be very helpful; our team strives to provide exceptional service to all our guests. It's also great to know that our location right across from the train station contributed positively to your stay, offering convenient access to transportation. We regret to hear that the surrounding area did not meet your expectations. While the hotel is centrally located, we understand that urban environments can have a diverse mix of areas, and we hope this aspect did not detract significantly from your overall experience.We hope that you will return on a future occasion. Best regards,Francesco PITARI – Adjoint de Direction

8/10 - 좋아요

yuanfeng

2023년 11월에 2박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2023년 12월 18일
Cher Hôte,Merci pour cette excellente appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Julie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2023년 12월 11일
Chère Madame,Nous vous adressons un grand merci pour votre retour.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.Nous espérons avoir le plaisir de vous recevoir une fois encore pour une expérience toujours de qualité. Cordialement,Francesco PITARI - Adjoint de Direction

4/10 - 별로예요

Sabah

2023년 11월에 2박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2023년 12월 28일
Dear Sabah,Thank you for taking the time to share your feedback with us.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to have the pleasure of welcoming you back for an improved experience next time.Kind regards,Francesco PITARI - Adjoint de Direction

10/10 - 훌륭해요

Christopher

2023년 12월에 1박 숙박함
답변 제공: Francesco PITARI – Adjoint de Direction 님, 2023년 12월 5일
Dear Christopher,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Francesco PITARI – Adjoint de Direction

10/10 - 훌륭해요

Minda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay here and found the staff to be friendly and accommodating. Room was clean and the beds comfortable. We arrived earlier than expected and were able to check in early to freshen up after a long flight. When we left they stored our bags for us while we explored a bit more of the city until it was time for us to catch our train. This hotel is very easily accessible by public transportation which made it easy for us to get to different areas of the city.
2023년 11월에 1박 숙박함
답변 제공: Francesco PITARI - Adjoint de Direction 님, 2023년 12월 4일
Dear Minda,Thank you for sharing your opinion of your stay with us.We're delighted to know our friendly and accommodating staff made a positive impact on your stay. It's great to hear the cleanliness of our rooms and comfort of our beds contributed to a restful visit. We're also pleased that our early check-in option allowed for a more relaxing start to your stay and that our luggage storage service added convenience to your exploration of Paris. Our prime location with easy access to public transport is indeed one of the aspects our guests appreciate the most.We hope to see you again soon. Best wishes,Francesco PITARI - Adjoint de Direction