6/10 - 괜찮아요
실제 이용하신 고객
2018년 11월 19일
1. location: location was perfect, close to Louvre, Tuileries Garden, Opera, Roissy bus.
2. Staff: Hotel crew is the thing I want to say in more details. Some hotel staffs were kind, but overall, I don't think that was the service of 4 star-hotel. Two times out of four days, hotel staffs just opened my room, even though I said, "yes we are here", or "what's up" inside of the room, I don't know if it was because they wanted to clean the room, but since it happened twice, I think the hotel should pay more attention to hotel crew's training. One of the hotel managers was really unfriendly, I can still remember his name. I was asking about the deposit policy, and I could not really understand his English, he told me that he already explained twice, he's not gonna explain it too me any more(?!wtf), I tried my best to behave my way, but I can't deny that I was totally offended by his words and action.
I recommend you rather make the deposit policy clear or improve language skills.
3. Amenities: that was something disappointing. No electric kettle. No toothbrush set nor face cleanser. We needed to but almost all stuff again in the supermarket. Although you can ask the hotel bar to bring hot water for tea, this 4 star-hotel lacks so many stuff.
4. The room: the room was not big, as other comments had mentioned, but the weird part was the toilet. While the room was small, (and the ceiling was slanted like a maid-room style in Paris), the space for the toilet was quite big.
실제 이용하신 고객
2018년 10월에 4박 숙박함