Dear valued guest, Thank you for your recent stay with us and for talking the time to review us on the site Hotels.com. We are sad to learn that your experience was not up to your expectations. Please accept our most sincere apologies for the inconveniences you have faced. Kindly rest assured your comments have been well noted and over-viewed with the concerned department heads to ensure they are taken into consideration and the necessary is done to avoid recurrence of the situation. Dear valued guest, please note that Melanie, our Director of Guest Experience will be happy to personally avail herself in order to facilitate any of your eventual future stays and to ensure your entire satisfaction. Looking forward to the opportunity to welcome you back at the Hotel du Collectionneur, Sincerely yours, Mira Executive assistant

Dear Guest, The Hotel du Collectionneur team thanks you for this sincere review. Please accept our most sincere apologies for the experience you went through, hoping it did not tarnish your overall stay in Paris. Rest assured that the concerns you have encountered have been seriously discussed between the respective Head Departments, and that immediate actions has been taken to prevent them from happening again. All the team would like to welcome you again at the Hotel du Collectionneur, to prove that this experience was an exception. Please do not hesitate to contact the Guest Relations Team, we stay at your entire disposal. Warm Regards, Clara Lefranc, Guest Relations.

Dear Guest, We would like to thank you for your stay at Hôtel du Collectionneur and for your precious feedback. It is a pleasure to read our service met your expectations. We are looking forward to welcoming you back in a near future, and having the pleasure of serving you again. Kind regards, Clara Lefranc, Guest Relations.

Dear Guest, We would like to thank you for your stay at Hôtel du Collectionneur and for sharing your feedback with us. We are glad to discover that you enjoyed your experience. We are looking forward to welcoming you back in a near future, and having the pleasure of serving you again. Sincerely, Elise Pontoizeau Guest Relations

Dear Seunghee, Thank you for sharing to experience following your recent stay with us. We are please to know that you enjoyed your stay and appreciated the cleanliness and the service. We would love to have the opportunity to welcome you back in a near future. Sincerely yours,

Dear Solange, Thank you very much for taking the time to share your feedback with us.We are very happy to hear that you enjoyed our hotel and our location!We hope to see you back soon, Kind regards, C.

Dear valued guest, Thank you for your recent stay and for taking the time to review us on the site Expedia.com. We are sincerely sad to note that your stay was not up to your expectations. Please accept our most sincere apologies for any upset or inconvenience caused. Kindly rest assured your comments have been well noted and taken in consideration. We are sincerely sad that we were not aware of your dissatisfaction during the period of your stay as this might have enabled us to ensure the remaining part of your stay is a pleasant one. Perhaps we may suggest that you contact our guest relations team when making the arrangements for your next trip to Paris and we will be happy to facilitate our next stay and to ensure it is a truly successful one. Until then, we remain at your entire disposal for any further assistance you may need. Kindest regards from the entire team, Sincerely yours, Executive assistant

Dear valued guest, Thank you for your recent stay and for taking the time to write a review on the site Expedia.com. We are sincerely sad to note that we obviously failed to meet your expectations at the occasion of your recent stay. Please accept our deepest apologies for any upset or inconvenience caused. We can only regret the fact that despite the efforts made by the team to meet you and to offer solutions we could not restore your trust in our services for the remaining part of your stay. Dear valued guest, guest satisfaction is one of our top priorities and we will be pleased to have the chance to show you that this experience is rather an exception that a rule. Please note that we all remain at your entire disposal and will be only too happy if there is anything else we can do to assist you. Kindest regards from the entire team, Sincerely yours, Executive assistant

Cher Monsieur, Nous vous remercions d'avoir choisi l'Hôtel du Collectionneur pour votre récent séjour à Paris et d'avoir pris le temps de partager votre avis positif sur les site Hotels.com.Nous sommes ravis de savoir que vous avez apprécié pleinement votre séjour dans notre établissement.En espérant pouvoir vous accueillir très vite de nouveau parmi nous,Bien chaleureusement, Assistante de Direction

Cher Monsieur, Tout d’abord, permettez-nous de vous remercier pour votre récent séjour et pour avoir pris le temps d'ecrire un avis sur le site Hotels.com. Nous tenons à vous présenter nos plus sincères excuses pour les désagréments rencontrés lors de votre séjour. Nous déplorons les observations dont vous faites part et comprenons votre déception. Nous espérons néanmoins, que cette expérience n’altèrera pas l’image et la considération que vous portez à l’Hôtel du Collectionneur. Nous espérons très sincèrement que vous nous donnerez l'occasion de vous accueillir de nouveau dans notre établissement et de vous démontrer le type d'expérience que nous souhaiterons offrir à nos clients. Notre équipe des Relations Clients reste à votre entière disposition et sera ravie de s'occuper des détails de votre prochain séjour et de veiller à votre pleine satisfaction à cette nouvelle occasion. Dans cette attente, nous restons à votre entière disposition pour toute demande ou information complémentaire et vous souhaitons une agréable journée, Salutations dévouées, Assistant de Direction

Dear valued guest, Thank you for your recent stay and for taking the time to review us on the site Expedia.com. We are glad to know the you are overall satisfied and that you appreciated more particularly the helpfulness and the friendliness of our team as well as the atmosphere at our Bar. Your very kind compliments will be certainly greatly appreciated and we will not fail to share them with the entire team. Thank you !Looking forward to the chance of welcoming you back soon and of serving you again, Kindest regards from the entire team, Sincerely yours, Executive assistant