스위트 (Regent) | 고급 침구, 미니바, 객실 내 금고, 암막 커튼

라 빌라 메일롯 여행 후기

4 out of 5
라 빌라 메일롯
143 Avenue De Malakoff, Paris, Paris

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 438개 이용 후기 중 287개" "
평점 8 - 좋아요. 438개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 438개 이용 후기 중 17개" "
평점 4 - 별로예요. 438개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 438개 이용 후기 중 8개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Paulina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk person that was there overnight and checked us in (night of March 2-3) was extremely nice, professional, friendly and went out of his way to give us a 5 star experience. He was amazing!
2024년 3월에 1박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2024년 3월 6일
Dear Paulina,Thank you for sharing the review of your stay with us.We're thrilled to hear that our front desk team provided you with a 5-star experience upon your arrival, showcasing the high level of service we strive for. Your commendation of the room's cleanliness reflects our commitment to providing impeccable accommodations. Additionally, we're delighted that the overall condition of our hotel and the amenities offered met your expectations and contributed to a memorable stay.We hope to see you again soon.Kind regards,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Jaycel 님, Garden Grove

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is very nice and spacious
2024년 2월에 2박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2024년 2월 16일
Dear Guest,Thank you for taking the time to share your positive feedback.We're thrilled to hear that the spaciousness of your room met your expectations and that you found the cleanliness and service to be impeccable. Your appreciation for the room amenities is also greatly valued, and we're delighted that they contributed to a comfortable stay.We look forward to welcoming you back on a future occasion. Best wishes,CMO Hôtel Villa Maillot

6/10 - 괜찮아요

Roselle Pamela 님, Hastings on Hudson

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Not a 4 Star property & should not charge tax like it is. This is a small, old boutique hotel with 2 small elevators. Clean. Stayed in an (overpriced) Executive Room that was very small & dusty when we first arrived, but having a love seat made a difference. We had a pleasant 5 day stay during January (New Year’s) sojourn despite the issue of the strong sewer odor from the shower drain. The room smelled like rotten eggs for the duration of our stay. Heat was adequate but noise insulation is non-existent. We could hear the guests from the room above & below us. One night a couple was having a very loud fight & we were forced to call the front desk. Also, the spa is only open 17:00-21:00 daily — what a let down. The sauna & steam room should be open during the day or at least until 22:00. We enjoyed the plush towels, cozy robes & slippers, the comfy bed & a selection of 3 different pillows. In a fairly safe neighborhood, 8 minutes walk to Metro & there’s a bus stop in front of hotel, lots of restaurants & there’s a supermarket across the street. Note, there are a few homeless people camped near the hotel & some nights felt a little unsafe. Would be careful staying here in the summer months (consider AC & they don’t have an ice machine).
2024년 1월에 6박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2024년 2월 14일
Dear Roselle,Thank you for taking the time to review your stay with us.We're delighted to hear that you enjoyed our plush towels, cozy robes, slippers, and the comfort of our beds along with our selection of pillows. It's also great to know that our location provided convenience for your travels around the city. However, we regret to hear about the noise disturbances and the odor issue you experienced. Our team is dedicated to ensuring a pleasant stay, and we apologize if we fell short in this instance. We strive to maintain a high standard of cleanliness and comfort and acknowledge the points you've raised, we will look into them. Regarding the spa hours, we aim to create a schedule that accommodates our guests' needs while ensuring the quality of our services, and we appreciate your insight on this matter.We hope to have the opportunity to welcome you back for an even better stay. Kind regards,CMO Hôtel Villa Maillot

8/10 - 좋아요

Hsiang Chun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 8박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2024년 1월 30일
Cher Chun,Merci beaucoup pour ce charmant commentaire sur notre établissement.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous espérons vous recevoir une nouvelle fois pour une expérience toujours de qualité. Cordialement,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Mohammad

2024년 1월에 1박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2024년 1월 17일
Dear Mohammad,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

JEANNE 님, DORADO

2023년 12월에 5박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2024년 2월 1일
Chère Jeanne,Merci d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir à nouveau très bientôt,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Seyed Ali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything perfect.
답변 제공: CMO Hôtel Villa Maillot 님, 2024년 1월 7일
Dear Ali, Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back in the future.Kind regards,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Zena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a hidden gem in Paris. Looks like a typical Parisian little hotel but the rooma are beautiful. They are super modern and the location is ideal. There is a small supermarket across the road and plenty of places to eat. The Charles de Gaulle Etoille metro is a short walk away which links you everywhere! The Arc de Triumph is also a short walk away and the Eiffel Tower. Very clean rooms and super spacious. We had an amazing time and would definitely book again next time we go to Paris!!
2023년 12월에 3박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2024년 1월 4일
Dear Zena,Thank you for taking the time to review your stay.It's delightful to hear that you found our rooms to be beautifully modern and appreciated the prime location of our hotel, just a stone's throw from historical landmarks and convenient transport links. We're also pleased that the cleanliness and spaciousness of our rooms contributed to an amazing stay for you. Our team strives to maintain the highest standards of hospitality and it's rewarding to know this is recognized by our guests.We look forward to welcoming you again. Best regards,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Mohammad

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 12월 31일
Dear Mohammad,Thank you for this high rating.We are thrilled to hear that you appreciated the cleanliness and condition of our hotel, as well as the room amenities. Our team takes pride in providing a comfortable and enjoyable stay for our guests. It's also great to know that our service met your expectations, and we will continue to strive for excellence in this area.Thank you again; we look forward to welcoming you back soon.Kind regards,CMO Hôtel Villa Maillot

8/10 - 좋아요

Caroline 님, Laval

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Peu de chambre par étage (5). Propre et tranquille.
2023년 12월에 8박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 12월 16일
Chère Caroline,Nous vous remercions d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis d'apprendre que la propreté et le calme de notre établissement ont répondu à vos attentes. Il est vrai que nous mettons un point d'honneur à offrir un environnement paisible et des chambres bien entretenues pour le confort de nos clients. Nous notons toutefois que certains aspects de l'aménagement de la chambre n'ont pas totalement comblé vos attentes. Soyez assurée que nous cherchons constamment à améliorer l'expérience de nos clients et prenons en compte vos retours pour cela.Nous espérons avoir l'occasion de vous accueillir une fois de plus bientôt pour un séjour toujours aussi inoubliable. Cordialement,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

JUANITA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very friendly and helpful, the hotel is very clean and well located. One thing is that the shower does not have a door and ir was difficult for me to take a quick shower instead of a bath. Also; sometimes I went out and came back after many hours and my room was still not cleaned. But in general the hotel is very clean and my room was impecable when I came in. Nice little hotel. The staff makes the difference!! Everyone was very nice!!
2023년 11월에 5박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 11월 30일
Dear Juanita,Thank you for taking the time to leave a review of your recent stay.We're delighted to hear that our staff's friendliness and helpfulness stood out to you; our team strives to provide exceptional service. It's also great to know that the cleanliness of our hotel met your expectations, as we take great pride in maintaining a pristine environment for our guests. Regarding your experience with the shower design and room cleaning timing, we appreciate your bringing this to our attention. Although our rooms are designed with a modern touch, we understand that the open shower concept may not be convenient for everyone, and we will take your feedback into consideration. Our housekeeping schedule aims to ensure all guest rooms are attended to promptly, and we apologize if we missed the mark during your stay.It would be a pleasure to have you return on a future occasion. Best regards,CMO Hôtel Villa Maillot

6/10 - 괜찮아요

BRAMLI

연인과의 여행
좋아요: 청결 상태
Erreur sur l’enregistrement des cartes magnétiques à l’arrivée pour 3 nuits au lieu de 4 prévues Bouteille de vin offerte reçue la dernière nuit Panne de Wifi pendant tous le séjour impossible de poursuivre mon activité professionnelle Obligé d’utiliser le 4/3G avec lenteur de connexion ! Mariage dans l’hôtel bruyant Points positifs personnels agréable petit déjeuner impeccable Chambre rénovée J’y retournerai mais erreurs à corriger
2023년 11월에 4박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 11월 27일
Cher Hôte,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que vous ayez apprécié la qualité de notre petit déjeuner ainsi que la gentillesse de notre équipe à qui nous faisons passer votre compliment.Il est également gratifiant de savoir que la chambre rénovée a contribué à votre confort.Nous regrettons les désagréments rencontrés. Soyez assuré que nous mettons tout en œuvre pour garantir une connexion internet fiable et gratuite dans tout l'hôtel. Concernant le désagrément sonore évoqué, nous sommes très attentifs à maintenir la tranquillité pour tous nos hôtes et vous présentons nos excuses pour la gêne occasionnée.Nous prenons note de vos remarques constructives et travaillons à améliorer ces aspects pour que votre prochain séjour soit à la hauteur de vos attentes.Nous espérons vous recevoir à nouveau très bientôt pour un séjour 100% réussi.Bien à vous,

10/10 - 훌륭해요

Corinne

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Une chambre superbe très confortable un personnel aux petits soins voilà longtemps que je n avais pas été reçu à paris comme cela . A recommander !!!
2023년 11월에 2박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 11월 26일
Chère Corinne,Merci pour cette excellente appréciation.Nous sommes ravis d'apprendre que notre chambre a répondu à vos attentes en termes de confort et que notre personnel a su être à la hauteur de vos besoins. Votre satisfaction est notre plus belle récompense et nous sommes heureux que vous ayez apprécié l'atmosphère unique de notre établissement. Il est toujours encourageant de recevoir des retours aussi positifs, et nous sommes fiers de notre engagement à offrir un service exceptionnel à nos clients.Ce serait un plaisir de vous revoir pour une expérience tout aussi positive. Cordialement,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Mauricio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen hotel en relacion calidad-precio. Bien ubicado.
2023년 10월에 4박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 11월 22일
Estimado Mauricio,Nos complace saber que ha encontrado una excelente relación calidad-precio y que la ubicación del hotel ha sido de su agrado. Es gratificante que haya destacado la limpieza de la habitación, el estado del hotel, la calidad de los servicios y las comodidades de la habitación. Trabajamos con dedicación para ofrecer una estancia memorable y comentarios como el suyo nos motivan a seguir mejorando.Esperamos que nos vuelva a visitar muy pronto. Atentamente,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Eric 님, earlysville

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful service
2023년 11월에 1박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 11월 19일
Dear Eric,We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.The entire team look forward to welcoming you back on a future visit.Kind regards,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Ricardo

2023년 11월에 2박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 11월 9일
Dear Ricardo, Thank you very much for your kind feedback.CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 10월 24일
Dear Mark, Thank you for this review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back in the future. Kind regards,CMO Hôtel Villa Maillot

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 10월 16일
Cher Hôte, Nous vous remercions infiniment pour cet excellent retour.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons avoir le plaisir de vous revoir prochainement. Bien à vous,CMO Hôtel Villa Maillot

8/10 - 좋아요

Alvaro

2023년 10월에 4박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 11월 2일
Dear Alvaro,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would be delighted to welcome you back on another occasion. Kind regards,CMO Hôtel Villa Maillot

6/10 - 괜찮아요

SCHMITS Christophe

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 10월 9일
Cher Christophe,Merci pour votre retour.Nous sommes ravis que vous ayez apprécié le confort et la propreté de votre chambre. Sachez que nous accordons une grande importance à la qualité de nos services et à la satisfaction de nos clients.C'est pourquoi, dans un souci de constante amélioration de nos prestations, nous restons ouverts à toute suggestion de votre part.Nous espérons avoir l'occasion de vous accueillir à nouveau pour vous offrir une expérience encore meilleure.Cordialement,CMO Hôtel Villa Maillot

8/10 - 좋아요

alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nada
2023년 9월에 4박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 10월 16일
Estimado Alejandro, Al recibir su valoración nos invade un sentimiento de alegría por haberle garantizado una experiencia tan positiva.Nos complace saber que disfrutó de la limpieza de nuestras habitaciones y del excelente estado del hotel. También nos alegra que nuestro personal haya sido de su agrado y le haya brindado un servicio de calidad. Apreciamos sus comentarios sobre las comodidades de la habitación y nos esforzamos por mejorar continuamente en este aspecto.Reciba nuestros mejores saludos y le hacemos llegar nuestra total satisfacción al comprobar que planea volver a visitarnos. ¡Hasta pronto!CMO Hôtel Villa Maillot

8/10 - 좋아요

E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 9월 18일
Dear Guest, Thank you for positively reviewing your recent stay.We are pleased that we were able to meet your expectations.We all look forward to the pleasure of welcoming you again. Kindest regards,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Sonia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel friendly staff very clean
2023년 9월에 5박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 9월 14일
Dear Sonia, Thank you for taking the time to let us know your opinion of your recent stayWe are delighted to hear that you found our hotel lovely and appreciated the friendliness of our staff. It is our priority to provide a welcoming atmosphere and ensure our guests feel comfortable during their stay. We are also pleased that you enjoyed the cleanliness of our hotel, as we strive to maintain a high standard of cleanliness throughout the property. It is great to know that you were satisfied with the room amenities, and we hope that our Nespresso coffee machine, minibar, and seating area added to your overall comfort. We always aim to provide a unique and enjoyable experience for our guests.We would be glad to have you return for another memorable stay. Best wishes,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly and helpful, the room was a good size, very clean and well equipped. Great value for money.
2023년 8월에 3박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 9월 6일
Dear Simon, It's a real reward to receive such a great review.We are delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed the cleanliness and well-equipped nature of your room. It's great to know that you felt our hotel offered good value for money. Our team takes pride in providing a comfortable and welcoming environment for our guests, and your kind words are truly appreciated.We hope we have the pleasure of seeing you on future occasions. Best regards,CMO Hôtel Villa Maillot

8/10 - 좋아요

Djemaa

2023년 9월에 1박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 9월 9일
Cher Hôte, Merci d'avoir pris le temps de cette appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir de nouveau très bientôt,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Lee Anne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful
2023년 8월에 2박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 8월 29일
Hi Anne,Thank you for this positive review.We are thrilled to hear that you found our team to be friendly and helpful. Our team takes great pride in providing exceptional service to our guests. It's also wonderful to know that you appreciated the cleanliness of the room, the hotel's condition, and the amenities provided. We strive to create a comfortable and enjoyable stay for all our guests.We all look forward to welcoming you back in the future.Kind regards,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Ramtin

좋아요: 청결 상태
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 8월 29일
Dear Guest,Thank you for positively reviewing your recent stay.We're pleased that you had a pleasant stay with us and appreciated our high standards.We all look forward to seeing you again in the future. Best regards,CMO Hôtel Villa Maillot

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Despite the refurbishment works, which hardly affected us at all, we found this to be a lovely hotel, fab staff, reasonable breakfast and a great location.
2023년 8월에 3박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 8월 21일
Dear Lisa,Thank you for taking the time to share your comments.We are delighted to hear that you found our hotel lovely and appreciated our fabulous staff. It's great to know that our location was convenient for you as well. We're glad that the refurbishment works did not affect your stay significantly and that you enjoyed our breakfast offerings.We understand that the hotel condition might not have been perfect due to the ongoing renovations, but we are continuously working to improve our facilities to provide an even better experience for our guests. The work is now complete and the hotel has been completely refurbished. We appreciate your understanding and patience during this time.We hope to welcome you back in the future.Kind regards,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Ahmad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location, quiet area and few steps away from mini markets but best of all, walking distance is short to the metro ,champ-elisee, caffe and a big shopping centre.
2023년 8월에 4박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 8월 16일
Dear Ahmad,It was a pleasure to receive this kind review of your time with us.We aim to provide a memorable experience and are delighted that we were able to deliver just what you were looking for. Your satisfaction means everything to us and we appreciate your kind recommendation.We look forward to welcoming you back in the future.Best wishes,CMO Hôtel Villa Maillot

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean, modern hotel
2023년 8월에 2박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 8월 11일
Dear Tina,Thank you for taking the time to let us know your opinion of your recent stay.It means a lot to know that you appreciated our high standards and comfortable rooms.We look forward to welcoming you back on a future occasion.Best regards,CMO Hôtel Villa Maillot

8/10 - 좋아요

Jozen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay at La Villa Maillot. The rooms are spacious, especially for European standards. The front desk staff are friendly and the housekeeping is amazing! Our room was always cleaned immaculately! Only downside, on our last morning, we were having breakfast downstairs and sharing memories of our trip to Disneyland the day before, and a staff remember scolding us telling us to “SILENCE!” And hushed us and told us we were being disruptive to other guests. We were the only ones in the breakfast room! We are not eating in a library! That gentlemen needs to learn some manners.
2023년 8월에 5박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 8월 8일
Dear Guest,We would like to thank you for this positive review of your experience in our hotel.We are delighted to hear that you enjoyed the spacious rooms and found our front desk staff friendly. Our team takes pride in maintaining a high standard of cleanliness, and we are glad that our housekeeping service met your expectations. However, we would like to apologize for the incident during breakfast. We understand that our guests should feel comfortable and relaxed while dining, and we will address this issue with our staff to ensure better communication and understanding in the future.We look forward to welcoming you again. Best wishes,CMO Hôtel Villa Maillot

8/10 - 좋아요

Fredrik

2023년 7월에 4박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 8월 1일
Kära Fredrik, tack för ert fina omdöme efter er vistelse hos oss.Det här fina omdömet representerar allt vi vill att våra gäster ska känna efter ett besök hos oss. Med vänliga hälsningar,CMO Hôtel Villa Maillot

2/10 - 너무 별로예요

Fozia

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotellet har ikke shower gel i rommene. Man må gå å kjøpe såpe fra butikk. Ingen god service og dårlig frokost. Styr unna . finnes mye bedre hoteller en dette
2023년 7월에 5박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 25일
Hei Fozia,takk for at du delte din tilbakemelding om oppholdet ditt hos oss.Vi er glade for at du satte pris på hotellets beliggenhet og nærhet til offentlig transport. Når det gjelder mangelen på shower gel, vil vi gjerne informere deg om at vi tilbyr et utvalg av toalettartikler på rommene. Vi beklager hvis dette ikke var tilstrekkelig for deg, og vi vil ta dine kommentarer med i betraktning for fremtidige forbedringer.Vi jobber kontinuerlig med å forbedre våre tjenester og tilbud, og din tilbakemelding er viktig for oss. Vi håper at vi får muligheten til å ønske deg velkommen tilbake, slik at vi kan vise deg de forbedringene vi har gjort.Takk igjen for din tilbakemelding, og vi håper å se deg igjen snart.Med vennlig hilsen,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

luis 님, austin

가족 여행
좋아요: 청결 상태
excellent
2023년 7월에 3박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 8월 16일
Cher Luis,Merci pour ce retour positif.Nous sommes heureux que votre séjour parmi nous et la propreté aient été très satisfaisants.Au plaisir de vous revoir chez nous,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Vacation ever
Excellent service from the moment we arrived til the day we left . We are definitely coming back !
2023년 6월에 8박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 11일
Dear Angel,Thank you for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again. Best wishes,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Rihan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was very clean and had a great view of the city from the top floor. The foldout sofa bed was perfect for our two kids and the master bed was a short hall away, so offered privacy without having to be two separate rooms. Loved the stay. Very friendly staff. Metro right around the corner and a ten minute walk to the arc de triomphe.
2023년 6월에 6박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 6월 29일
Dear Rihan,Thank you for your positive feedback.It was a pleasure to have you stay with us, and we greatly appreciate your nice words regarding our team members. We will always go that 'extra mile' to ensure your expectations are met!Thank you for also noting our convenient location; we hope this helped you make the most of your time here in PARIS.We look forward to welcoming you back on future visits. Kindest regards,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Billy-Mariam

2023년 6월에 1박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 11일
Chère Maria,Merci pour la rédaction de cet aimable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous revoir.Bien à vous,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

VALTER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 6월에 4박 숙박함
답변 제공: CMO Hôtel La Villa Maillot & Spa 님, 2023년 6월 27일
Gentile Valter,La ringraziamo per aver recensito il nostro albergo.Ci fa molto piacere sapere che il suo soggiorno sia stato ottimo da ogni punto di vista. Lavoriamo con grande impegno per raggiungere questo obiettivo e le sue parole ci incoraggiano a proseguire su questa strada.La ringraziamo, inoltre, per aver sottolineato la qualità del servizio svolto dal nostro staff, il cui lavoro rappresenta uno dei principali punti di forza dell'hotel.Ci farebbe davvero piacere poter avere un'altra occasione per ospitarla. Nell'attesa, le porgiamo i più cordiali saluti.CMOHôtel La Villa Maillot & Spa

10/10 - 훌륭해요

Dejan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: CMO Hôtel La Villa Maillot & Spa 님, 2023년 6월 20일
Cher Dejan,Merci pour ce charmant commentaire !Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous revoir parmi nous,CMOHôtel La Villa Maillot & Spa

6/10 - 괜찮아요

Jens-Uwe

연인과의 여행
Soweit ok, gute Lage
2023년 5월에 3박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 17일
Lieber Jens-Uwe,vielen Dank für Ihre Bewertung und dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben.Es freut uns zu hören, dass Sie unsere Lage als gut empfunden haben. Wir sind stolz darauf, in der Nähe der Porte Maillot Metro Station und des Arc de Triomphe zu sein, was unseren Gästen den Zugang zu den wichtigsten Sehenswürdigkeiten von Paris erleichtert.Wir bedauern jedoch, dass Sie mit der Sauberkeit, dem Zustand des Hotels und dem Service nicht vollständig zufrieden waren. Wir legen großen Wert auf die Zufriedenheit unserer Gäste und nehmen Ihr Feedback sehr ernst. Wir werden Ihre Anmerkungen intern besprechen und entsprechende Maßnahmen ergreifen, um die Qualität unserer Dienstleistungen zu verbessern.Wir hoffen, dass Sie uns trotzdem noch einmal besuchen werden, um Ihnen ein besseres Erlebnis bieten zu können.Mit freundlichen Grüßen,CMO Hôtel Villa Maillot

4/10 - 별로예요

Julien

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Under refurbishment and bad service.
Hotel is under refurbishment, which was not mentioned; i would not have booked had i known. Dust everywhere, half the lobby closed off, elevators dirty from workers, cannot reach reception from room phone as it's defective, and worst of all, even when you put the sign do not enter on the room door, the cleaning staff just open the door and come in as if they are blind and do not care (happened more than once in 3 days), zero privacy and unacceptable.
2023년 5월에 3박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 13일
Dear Julien,Thank you for taking the time to share your feedback with us.We are sorry to hear about the issues you encountered during your stay. We would like to clarify that our hotel has recently undergone a renovation, and we apologize if any residual dust or temporary inconveniences affected your experience. As for the issue with our housekeeping staff, we take your privacy very seriously and will address this matter with our team to ensure it does not happen again. We also apologize for the inconvenience caused by the defective room phone and assure you that we are working to resolve this issue.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,CMO Hôtel Villa Maillot

6/10 - 괜찮아요

Valeria

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
El hotel está muy bien pero lo estaban arreglando cuando fuimos y no pudimos tener el desayuno incluido
2023년 5월에 4박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 18일
Estimada Valeria,Recibimos la reseña que nos ha dejado tras su paso por nuestro hotel.Siempre estamos atentos a los testimonios de los huéspedes, su satisfacción es nuestro principal objetivo. Lamentamos que durante su estancia se estuvieran realizando algunas mejoras en nuestras instalaciones y no pudiera disfrutar del desayuno incluido. Las obras en el hotel han finalizado y nuestros espacios se encuentran renovados. Muchas gracias por mencionar positivamente las instalaciones del hotel, ha sido un placer hospedarle.Nuestras puertas quedan abiertas para cuando desee regresar. Un cordial saludo,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Gulten

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 12일
Dear Gulten,Thank you for sharing this review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to welcoming you back. Best wishes,CMO Hôtel Villa Maillot

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 3박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 18일
Dear Guest,Thank you for taking the time to share your feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel calme
Établissement confortable et tranquille malgré sa proximité avec la Porte Maillot. Personnel accueillant et professionnel.
2023년 5월에 1박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 18일
Cher Eric,Merci pour ce charmant commentaire !Nous sommes enchantés que vous ayez apprécié votre séjour parmi nous, notre emplacement ainsi que la quiétude des lieux. Merci de mentionner le confort et la propreté de nos logements ainsi que la qualité de l'accueil. Nous transmettons vos compliments à l'équipe.Ce sera un plaisir de de vous recevoir une fois de plus. Bien à vous,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Adeline

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 18일
Merci Adeline de nous communiquer votre appréciation favorable.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous revoir prochainement.CMO Hôtel Villa Maillot

8/10 - 좋아요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms themselves were like new, very clean and nice. Unfortunately we stayed when there were renovations being done to the property, so we were unable to enjoy the restaurant.
2023년 4월에 4박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 19일
Dear Luis,Please accept our thanks for this review following your experience at our hotel.We are delighted to hear that you found our rooms to be clean and nicely designed. We always strive to provide a comfortable and enjoyable stay for our guests. We apologize for the inconvenience caused by the renovations during your stay. We understand that this may have affected your overall experience, but please rest assured that these renovations are now finished and aimed at enhancing our facilities to better serve our guests in the future. Unfortunately, our restaurant was not available during your visit, but we hope you will have the opportunity to enjoy it on your next stay. We hope we will have the opportunity to see you again in the future. Best regards,CMO Hôtel Villa Maillot

8/10 - 좋아요

johanna 님, Boston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They was doing some work in the hotel restaurant too early in the morning I could not sleep 😴 because the noise! ☹️
2023년 4월에 6박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 19일
Dear Johanna,Thank you for taking the time to share your comments.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations with our high standards.However, we are sorry to hear that you were disturbed during your visit. Please do not hesitate to notify our team of any concerns at the time so that we may take the appropriate action to ensure your comfort and well-being.All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards,CMO Hôtel Villa Maillot

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 21일
Dear Guest, Thank you for this great review.We are pleased that your experience was memorable.We look forward to welcoming you back in future.Best regards,CMO Hôtel Villa Maillot

10/10 - 훌륭해요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved staying here. The room was nice and big and it was always lovely and warm which was nice to come back to after being out walking in the cold all day! The staff were really friendly as well. The only issue I had was that when I tried to order room service, even though I rang multiple times, no one ever answered and I had to go to the restaurant next door myself.
답변 제공: CMO Hôtel Villa Maillot 님, 2023년 7월 24일
Dear Lorraine, Thank you for providing us with your feedback about your recent stay.We are delighted to hear that you enjoyed the spacious and warm room during your stay, especially after spending time out in the cold. Our friendly staff is always happy to make our guests feel welcome and comfortable. However, we apologize for the inconvenience you faced with the room service. We will look into this issue and ensure that it is addressed promptly to avoid any future occurrences.We hope to welcome you back. Best wishes,CMO Hôtel Villa Maillot