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머큐어 파리 몽파르나스 파스퇴르 여행 후기

4 out of 5
머큐어 파리 몽파르나스 파스퇴르
10 Rue Gager Gabillot, Paris

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 97개 이용 후기 중 54개" "
평점 8 - 좋아요. 97개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 97개 이용 후기 중 10개" "
평점 4 - 별로예요. 97개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 97개 이용 후기 중 2개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

DOGYUE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Sarah, Première de Réception 님, 2024년 1월 31일
Bonjour,Merci pour votre avis qui compte énormément pour toute notre équipe !

10/10 - 훌륭해요

yuna

2021년 12월에 3박 숙박함
답변 제공: La Direction 님, 2022년 1월 6일
Madame, Merci pour votre séjour ainsi que cette excellente note. Au plaisir de vous retrouver prochainement pour un futur séjour parisien. L'équipe du Mercure Paris Montparnasse Pasteur

8/10 - 좋아요

Merveille

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The staff overall was very pleasant and willing to help, hoewever, i was surprised to see that there are no cart for the luggage, no staff to help with lugage (my colleagues and I had 3 pieces of luggage each), and there is only 1 elevator for guests and staff (cleaning crew with carts) so make sure to plan ahead and don't be in a rush because you will wait for that elevator 😅😅 The breakfast was really good and the staff was so nice and always ready to bring out freshly baked bread and pastries, it was really nice! The bathroom looked clean at first but a bit moldy, but the room was overall clean. I would not mind returning for another stay, however, this time, i will make sure not to have too much lugage ;-_)
2024년 4월에 6박 숙박함
답변 제공: Alexis, Mercure Paris Montparnasse Pasteur 님, 2024년 4월 18일
Dear Merveille, We are delighted to read that you enjoyed your stay with us. We apologize for the inconvenience you have experienced due to limited availability of luggage baskets and staff assistance, as well as occasional waiting for the elevator. Your comments regarding the cleanliness of the bathroom have been duly noted, and we will address this to ensure a comfortable experience for all our guests. It is a real pleasure to know that you enjoyed the breakfast and service provided by our staff. We look forward to welcoming you again and hope that your next stay will be even more enjoyable. Best regards,Alexis, Mercure Paris Montparnasse Pasteur.

10/10 - 훌륭해요

Keneti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service and interaction . Reception was super helpful and very welcoming . All the facilities were very nice as well!! Just the elevator is very slow but great stay besides that . Will definitely be back to stay !!! Thank youuuu
2024년 4월에 1박 숙박함

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Florian

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien
2024년 1월에 1박 숙박함
답변 제공: Sarah, Première de Réception 님, 2024년 1월 31일
Cher Florian,Merci d'avoir pris le temps de partager votre expérience positive avec nous. Nous sommes ravis d'apprendre que vous avez passé un bon séjour à Mercure Paris Montparnasse Pasteur. Votre satisfaction est notre priorité et nous sommes heureux d'avoir pu répondre à vos attentes.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite à Paris.Bien cordialement,

10/10 - 훌륭해요

KEVIN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
O hotel é bem localizado, organizado e bem confortável. Possui aquecimento e um café da manhã bem delicioso, foi uma estadia extremamente agradável. Superou minha expectativa!
2023년 12월에 4박 숙박함
답변 제공: Sarah, First of Reception 님, 2024년 1월 31일
Dear KEVIN,Thank you for your kind review of your recent stay at Mercure Paris Montparnasse Pasteur. We are delighted to hear that our hotel's location, organization, and comfort exceeded your expectations. We are also glad that you enjoyed our delicious breakfast and found your stay to be extremely pleasant. We appreciate your feedback and hope to welcome you back in the near future.Best regards,

10/10 - 훌륭해요

JC

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sarah, Première de Réception 님, 2024년 1월 31일
Bonjour Etienne,Merci pour votre avis qui compte énormément pour toute notre équipe !

10/10 - 훌륭해요

Michel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sarah, Première de Réception 님, 2024년 1월 31일
Bonjour Michel,Merci pour votre avis qui compte énormément pour toute notre équipe !

10/10 - 훌륭해요

Etienne

2023년 12월에 3박 숙박함
답변 제공: Sarah, Première de Réception 님, 2024년 1월 31일
Bonjour Etienne,Merci pour votre avis qui compte énormément pour toute notre équipe !

8/10 - 좋아요

YOLANDE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

ERIC

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour agréable proche de la gare Montparnasse
Emplacement à 15 minutes à pied de la gare Montparnasse Bon buffet petit-déjeuner Personnel serviable Chambre confortable mais très mal insonorisée (chambres voisines) Les femmes de ménage font beaucoup de bruit dans les couloirs le matin dès 9h00
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

INEO

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jean-baptiste

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

BREDIN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
la gentillesse de l'accueil et le petit déjeuner
2023년 11월에 1박 숙박함

8/10 - 좋아요

Mohanasundari

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Matteo

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel elegante, molto bello e pulito. Gentilissimi gli operatori. Colazione davvero sorprendente.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Fabio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 8박 숙박함

6/10 - 괜찮아요

Bingling

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Christiaan

2023년 10월에 1박 숙박함

8/10 - 좋아요

Luma

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Problema no ar condicionado
Hotel com funcionários muito prestativos e solícitos, mas colocaram a gente num quarto e o ar condicionado não estava funcionando. Falamos na recepção, e nos mudaram pra outro. Esse novo quarto também estava com ar condicionado quebrado e o frigobar também. Só vi que o ar do segundo não estava gelando quando fomos dormir e aí precisamos abrir a janela pra refrescar. Resolvi não pedir pra trocar novamente pq como o quarto é pequeno, precisei tirar tudo da mala pro armário pq não tinha local pra deixar a mala “aberta”; e no dia seguinte iria cair bem a temperatura, porém esses pontos foram bem significativos. Meus sogros que também foram na viagem e estavam em outro quarto, também tiveram problema no ar condicionado. Isso precisa ser visto!
2023년 10월에 4박 숙박함

6/10 - 괜찮아요

Abdolali

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
The staff was great and very helpful: however, the sheets were dirty and it seemed as though each time they changed them we would find stains or blood stains. The shower also had pink mold.
2023년 9월에 5박 숙박함

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nothing to write home about
We were a family of 6 and stayed in 2 rooms for 4 nights. From the start, one of the rooms had a non-functioning AC, which did not manage to be repaired during our stay. A fan was provided, however this was not what we had paid the exorbitant price for! Although a replacement room was offered, this was so small that there was barely room to get down from bed! A portable AC offered was so noisy that it had to be switched off at night! Breakfast was of good quality but very little.Food consumed and glasses/plates used were not replenished easily. There was a day when no bread, cheeses, croissants, glasses or cups were available. It is definately not worth its price. Staff were friendly and helpful. Rooms were very clean. Location is not too central.I don't think I'd return to this hotel, especially with its high price tag and lack of AC in one of our rooms
2023년 9월에 4박 숙박함

6/10 - 괜찮아요

Juliette

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
De airco werkte niet naar behoren, de badkamer stonk naar het putje en in de gang rook het naar sigaretten. Het ontbijt was klein maar in orde. De verbindingen met het openbaar vervoer zijn zeer goed. Zelf zou ik hier niet meer terugkomen of het aan iemand aanraden.
2023년 9월에 2박 숙박함

8/10 - 좋아요

christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal for our city get away
Convenient position with helpful staff. Safe parking
2023년 8월에 1박 숙박함
답변 제공: Amandine 님, 2023년 9월 12일
Dear Mr.We are pleased to know that you enjoyed your stay with us. Thank you for taking time to write a review.We are looking forward to see you soon, Amandine, receptionist

6/10 - 괜찮아요

Mariame

좋아요: 청결 상태
Le standard de l’hôtel est inférieur aux autres hôtels mercure que j’ai connu jusqu’ici. Je comprend l’idée de garder l’originalité de l’hôtel mais les chambres standard sont petites par rapport aux prix.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Pierre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was really pleasant, but I got 2 bottle of wine one of the staff was trying to overcharged me, the cost for a bottle of vin Rosé "Coteaux du var Escarelle" was 28 Euro they charged me 39 and upon checking out they add a charge of 55 Euro, Overall the stay was Ok. but do check your credit card for overcharging
2023년 8월에 6박 숙박함
답변 제공: The Mercure Montparnasse Pasteur team 님, 2023년 8월 9일
Dear Pierre,We very much appreciate your comments regarding your stay at the Mercure Paris Montparnasse Pasteur. We are happy to see that you had enjoyed your stay with us and also our staff.However, concerning the situation with the wine, when you first asked for the wine bottle, our receptionnist looked the price in the wrong menu and that's why it had a different price from the second time. However, as soon as we came to realize the mistake, we have only charged you 2x 28.00 and not 1x39.00 and later 28.00. We do apologize for the incovenience though.Looking forward to welcome you again soon.Best Regards,

2/10 - 너무 별로예요

Andrea

2023년 7월에 3박 숙박함
답변 제공: Karim 님, 2023년 8월 7일
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure Paris Montparnasse Pasteur.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.Karim Réceptionniste.

4/10 - 별로예요

William

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 7월에 3박 숙박함
답변 제공: Karim 님, 2023년 8월 7일
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure Paris Montparnasse Pasteur.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.Karim réceptionsite.

8/10 - 좋아요

Mario

Good overall if you staying few days in Paris, one big plus how spacious the rooms are compared to other hotels in the area.
2023년 7월에 2박 숙박함
답변 제공: Karim 님, 2023년 8월 7일
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure Paris Montparnasse Pasteur.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.Karim réceptionniste.

4/10 - 별로예요

Giacomo

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 6월에 3박 숙박함

8/10 - 좋아요

MONICA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Razoável
Alguns quartos grandes e outros pequenos. Nós reservamos 4 quartos grandes e recebemos só um com as especificações que deram no site. Outros dois quartos deram conjugado e o último mtooooo pequeno. Absurdo venderem o que não tem. O café é razoável para o padrão francês. A localização é longe do centrão, mas tem algumas opções de restaurantes simples na região.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Mahmud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a great stay.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Mahmud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Over all great stay.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Anil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel
2023년 4월에 1박 숙박함
답변 제공: Aline 님, 2023년 5월 8일
Hello, Thank you so much for this nice review.Feel free to come back whenever you want, our doors are fully opened ! Best regards, Aline-Front desk

10/10 - 훌륭해요

Edwardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and away from the busy tourism
2023년 4월에 3박 숙박함
답변 제공: Aline 님, 2023년 5월 8일
Hello Edwardo, We very much appreciate your comments regarding your stay at the Mercure hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Paris Montparnasse Pasteur Team.

10/10 - 훌륭해요

Rosalba

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience!!! Thank you!!!
My daughter and I got to the hotel around 1 pm and the check in was at 3 pm. The two first people that received us were Karim and Mani. They received us with a big smile. That made us feel welcomed and all the staff always had a smile for us. Since we got there earlier and they saw us too tired, they went ahead ahead and hurried up to prepare our room, so we could go and rest. That was VERY nice. All the experience at the hotel was great 😊 I highly recommend this hotel. The breakfast is great! They have variety and the staff always comes to check that everything in the breakfast is they way it supposed to be. Fresh and hot food is always available. The rooms were clean. Mani transported us to places like Versailles and airport. He is a VERY trustable person. Always transmitted respect and kindness to my daughter and I. We felt safe when we were with him. I highly recommend Mani to take you anywhere you need. Blessings to the Staff of the Mercure Hotel. Thank you all!!!
2023년 3월에 6박 숙박함

8/10 - 좋아요

Stefania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was nice, didn’t like that it was far from main attractions, including metro. 10 mins walk at night felt unsafe.
2023년 3월에 6박 숙박함
답변 제공: La Direction 님, 2023년 3월 18일
Dear, Thank you for your feedback following your stay at the Mercure Paris Montparnasse Pasteur.We are delighted to hear that you enjoyed our hotel.We are only 6 minutes walk from the first metro station.We look forward to welcoming you back for a future Parisian stay.Best regards, Mercure Paris Montparnasse Pasteur

10/10 - 훌륭해요

Beldy 님, phoenix

10/10 - 훌륭해요

denis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: The Direction 님, 2023년 3월 2일
Bonjour, Nous vous remercions pour cette belle note suite à votre séjour au Mercure Paris Montparnasse Pasteur.Au plaisir de vous accueillir de nouveau pour un futur séjour Parisien.Bien à vous, L'équipe du Mercure Paris Montparnasse Pasteur

10/10 - 훌륭해요

Didier

2023년 2월에 1박 숙박함
답변 제공: La Direction 님, 2023년 3월 2일
Monsieur Didier, Nous vous remercions pour votre retour suite à votre séjour au Mercure Paris Montparnasse Pasteur.Au plaisir de vous accueillir de nouveau pour un futur séjour Parisien.Bien à vous, L'équipe du Mercure Paris Montparnasse Pasteur

10/10 - 훌륭해요

andres

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service , the room very clean and spacious. We stayed in one of the suits that had a terrace with view to the Eiffel Tower. The staff very kind and available to answer any questions about locations and transportation.
2023년 2월에 5박 숙박함
답변 제공: The Direction 님, 2023년 2월 13일
Dear Andres, We very much appreciate your comments regarding your stay at the Mercure Paris Montparnasse Pasteur. It is always a pleasure to receive positive feedback. Thank you for mentionning our friendly staff, be sure I will share these comments with all of them.We hope to have you back in Mercure soon ! Best regards, Mercure Paris Montparnasse Pasteur

6/10 - 괜찮아요

STEPHANIE

출장 여행
좋아요: 청결 상태, 객실의 편안함
Ce n’est pas un 4 étoiles mais plutôt un 3 étoiles, si vous avez une voiture avec un gros gabarit oublié le parking qui n’est prévu que pour des petites citadines, d’ailleurs sur Hôtel.com, il est affiché à 17€ par jour et on vous le fait payer 25€…
2023년 2월에 1박 숙박함
답변 제공: La Direction 님, 2023년 2월 8일
Bonjour, Nous vous remercions pour votre retour suite à votre séjour au Mercure Paris Montparnasse Pasteur.Nous avons également un parking extérieur.Le tarif de notre parking la journée est à 17 et la nuit à 25.En espérant vous retrouver prochainement pour un futur séjour Parisien.Bien à vous, L'équipe du Mercure Paris Montparnasse Pasteur

8/10 - 좋아요

Alejandro

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 4박 숙박함
답변 제공: The Direction 님, 2023년 1월 28일
Cher Alejandro, Nous vous remercions pour votre retour suite à votre séjour au Mercure Paris Montparnasse Pasteur.Nous serions ravis de vous accueillir de nouveau pour un futur séjour Parisien.Bien à vous, L'équipe du Mercure Paris Montparnasse Pasteur

2/10 - 너무 별로예요

Hugh

2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Lauren

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

ANDRES ARMANDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

6/10 - 괜찮아요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The rooms were too warm to sleep comfortably. The manager said that the AC had been shut off because it had been chilly the previous week and did provide fans which did not solve the problem. We stayed at 4 other hotels in France and all had working AC systems. One morning, the fire alarm went off during breakfast. My daughter uses a wheelchair and was in a 4th floor room. When she asked for information, the housekeeping staff ignored her. People with disabilities and many elderly people would not be able to use the stairs. There is no posted information on what to do in such a situation.
2022년 10월에 3박 숙박함