Thank you for taking the time to rate us, we are sorry to see a mediocre review and wished to understand what was disappointing.

Thank you so much !

Thank you for your feedback. Regarding the water service, we no longer offer plastic bottles anymore as we have to eliminate all single use plastic items on the guest items. At the reception, we sell reusable bottle that you can fill up as much as can for free all along your stay.

Thank you very much for your nice feedback !

Un grand merci pour cette superbe évaluation !

Thank you so much, see you soon !

Dear MyungHwan, Thank you so much for this lovely review. We hope you had a safe back journey. It is a pleasure to receive your compliments about the Novotel Paris Centre Bercy. The team is looking forward to seeing you again very soon :) Warm regards

Hello hyunjin, Thank you for reviewing your stay in the Novotel Paris Centre Bercy. We are glad your overall stay was good but we wished you enjoyed the pillows better. We hope you will be back soon.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Un grand merci pour avoir pris le temps de nous noter!!! A bientôt

Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards

Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Cordialement

Cher client, Nous vous remercions pour la note que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement,

Thank you for your feedback !

Thank you very much for the nice feedback, see you soon !

Thank you very much for your review, See you soon !

Thank you very much for your feedback, it is well appreciated ! Kind regards

Thank you so much !

Thank you very much for your kind words !

thank you for your positive feedback. We are delighted to hear that you appreciated our convenient location near the train station and the warm welcome from our staff

Thank you for your feedback, we appreciate as it helps us to know where to improve.

Thank you for your feedback, we are sorry to read that the room was not at the right temperature for your confort. the AC is not on yet, it will be next month.

Thank you very much, what a fantastic review ! Your recommendation is such a reward for the whole team !

Thank you for your feedback

Thank you for reviewing your stay.

Thank you !

Thank you for your feedback, we really appreciate it as it helps us to know where we can improve.

Chère Céline, merci d'avoir pris le temps de laisser vos impressions. Nous sommes enchantés de lire votre entière satisfaction ! Votre recommandation est la plus belle récompense pour nos équipes ! Merci encore

Un immense merci pour votre superbe notation !

Cher monsieur vous avez réserve une chambre supérieure avec très grand lit et c'est exactement ce que vous avez eu en séjournant au 4ème étage, les photos en ligne correspondent bien ce type de chambre. Quelque soit le site, les types de chambres sont les mêmes !

Thank you for rating your stay with us.

Thank you so much for the great rating !

Un immense merci pour cette note si positive, vos bons mots ont été transmis à l'équipe et tout particulièrement Mourad. Merci pour lui !

Muchissimas gracias !

Un immense merci pour cette superbe évaluation !

We are disappointed to see that rating without a feedback, we would have liked to know what we could have done better.

Un immense merci pour ce témoignage ! Votre recommandation nous touche beaucoup.