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펜타오텔 파리 샤를르 드골 에어포트 여행 후기

4 out of 5
펜타오텔 파리 샤를르 드골 에어포트
12 Allée du Verger, Roissy-en-France, Val-d'Oise

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 732개 이용 후기 중 369개" "
평점 8 - 좋아요. 732개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 732개 이용 후기 중 75개" "
평점 4 - 별로예요. 732개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 732개 이용 후기 중 25개" "

9.0/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jeonghyeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Penta Team 님, 2022년 4월 25일
Dear Jeonghyeon, Thank you very much for taking the time to review our hotel. Penta Team

8/10 - 좋아요

JuHyeong

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Black Line 셔틀만 제외하면 훌륭했습니다
인근 전시장 이용하기 위해 머물렀던 곳 입니다. 객실 내부 상태, 조식, 위치 등 다 좋습니다. 다만 Black Line 셔틀이 잘 오지 않았습니다.
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good !
It was good to stay in this hotel We can take a shuttle bus from the airport to the hotel :)
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

채연

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
굳굳
비쌌던 만큼 깔끔하고 고급져요 밑에 바도 굉장히 뭔가 클럽같고 힙해요. 근데 보증금받고 1~2일안에 다시 준다고 핶는데 거의일주일 후에 환급 받았네요. 보증금 내실때 현금으로 내는게 좋을 것 같아요.
2018년 7월에 1박 숙박함
답변 제공: Wim De Preter - General Manager 님, 2018년 8월 10일
Hi there, Thank you for sending us your feedback. It is very common in all hotels that guarantee deposits are asked these days. In the past, to many guests have left without paying their bills when leaving the hotel. Very happy to see that you had a comfortable stay with us.

8/10 - 좋아요

jung hee 님, 경기

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
공항 근교 호텔로 좋아요
만족

8/10 - 좋아요

Luis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needed a room for the overnight stay in Paris. It’s a nice hotel.
2024년 3월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 3월 26일
Dear Luis,Thank you for sharing this review of your time at our hotel.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Carly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and unique hotel.
2024년 3월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 3월 19일
Dear Carly,It was a pleasure to receive this great review.We are thrilled to hear that you enjoyed your stay with us and found our team, room, cleanliness, and location to your satisfaction. We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

8/10 - 좋아요

??

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
感じよく対応してもらえて初めての海外のホテルでも安心して宿泊できました!
2024년 2월에 3박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 3월 14일
Dear Guest,Thank you for your kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back to Pentahotel Paris Charles De Gaulle Airport in the future. Best regards.The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Mark 님, baton rouge

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really cool place that’s not a boring airport hotel. I still give it a 5 despite: no airport shuttle (but that apparently was for other hotels) and the listing shows a room with pinball (not there anymore). Rooms were cool, free pay tv (video on demand) was very very cool and staff was nice.
2024년 3월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 3월 4일
Dear Mark,Thank you for taking the time to review your stay.We're thrilled to hear that our unique atmosphere and free video on demand services enhanced your stay. It's also great to know that our team's hospitality contributed positively to your time at our hotel. Regarding the shuttle service, we'd like to clarify that although we do not offer an all-day shuttle to the airport, our shuttle service is available at scheduled times with a small fee for the convenience of our guests. Additionally, we apologize for any confusion about the pinball machine; we are continuously updating our lobby games to provide fresh entertainment for our guests.We are looking forward to welcoming you again.Best wishes,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Gia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and very close to the airport!
2024년 1월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 2월 16일
Dear Gia, Thank you for taking the time to share your review with us.We're thrilled to hear that the cleanliness of your room met your expectations and that our proximity to the airport added convenience to your stay. Our team works diligently to ensure our rooms are impeccably maintained, so it's rewarding to see those efforts reflected in your feedback. We also take pride in our commitment to service excellence, so it's wonderful to know you were satisfied with the service provided during your visit.We hope to see you again soon.Kind regards,The Penta Team / L’équipe Penta

6/10 - 괜찮아요

dennis

연인과의 여행
좋아요: 직원 및 서비스
Convenient to airport and not noisy from the air traffic. Decent dinner and breakfast there. Room was dingy, dirty carpets and the hallways had a very bad odour ( body odour) which we figured out was from the housekeepers. Very odd and very bad! We had a euro 16 taxi from the airport, which was good. ( the hotel has a shuttle service but only for a few hours per day ). I asked the hotel to call us a taxi back to the airport and the cost was euro 35, which is too high for a 7 minute ride.
2024년 2월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 2월 15일
Dear Dennis,Thank you for sharing feedback about your recent stay.We’re delighted to hear that our proximity to the airport was convenient for your travels and that you found solace in the absence of air traffic noise. It’s also wonderful to know you enjoyed the meals provided at our hotel. However, we regret to hear that certain aspects of your stay did not meet your expectations. Regarding your concerns about the room and hallway cleanliness, we maintain a strict daily housekeeping protocol to ensure a comfortable and hygienic environment for our guests. We appreciate your feedback and will look into the matter promptly. As for the taxi fare discrepancy, the airport shuttle service we offer aims to provide a cost-effective and convenient option for our guests, and we apologize if this was not made clear during your stay.We hope we will have the opportunity to see you again in the future. Best regards,The Penta Team / L’équipe Penta

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 2월 12일
Dear Craig,Thank you for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again soon.Best wishes,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Paolo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 2월 10일
Dear Paolo,Thank you for your review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to having you return. Best wishes,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Jacquelin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 2월 6일
Chère Jacquelin,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

6/10 - 괜찮아요

Nirina

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Globalement, le personnel est poli. Par contre, les informations concernant le parking divergent suivant l'équipe à la réception qui se trouve également au bar. Dans la soirée, on était au bar, on s'est installé et une barmaid vient nous voir et nous dit qu'il fallait venir au bar pour payer et chercher notre commande. Et quelques minutes plus tard, un groupe de dames se sont installées à côté de nous et la même barmaid est venue chercher leur commande, leur a servi, puis a encaissé avec la machine à carte à leur table... On n'a pas compris pourquoi y avait-il une différence de traitement...
2024년 2월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 2월 7일
Chère Nirina,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que vous avez trouvé notre personnel poli. Cela reflète notre engagement à offrir un service de qualité à nos clients.Nous regrettons toutefois que vous ayez ressenti un manque de cohérence dans le service au bar. Nous tenons à préciser que notre équipe s'efforce de fournir un service équitable et convivial à tous nos clients, et nous allons revisiter nos procédures pour nous assurer que nos standards élevés sont maintenus de manière constante.Nous vous remercions également pour vos commentaires sur la propreté de la chambre et l'état de l'hôtel, qui sont des aspects essentiels de l'expérience Pentahotel.Nous espérons avoir l'occasion de vous recevoir une nouvelle fois pour un séjour 100% réussi.Bien cordialement,The Penta Team / L’équipe Penta

8/10 - 좋아요

Yasmine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, nice gym and they offer transport to CDG.
2024년 1월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 2월 5일
Dear Yasmine,Thank you for your positive feedback.We're thrilled to hear you appreciated our convenient location and the amenities like our fitness center. It's also great to know that our shuttle service contributed positively to your experience. Our team is dedicated to providing a comfortable and enjoyable stay, right from the moment you arrive to when you depart for CDG Airport.We look forward to welcoming you back to our hotel in the future. Kind regards,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Alexeis

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel
2023년 12월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 2월 1일
Dear Alexeis,Thank you for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you on your next visit to our hotel. Best wishes,The Penta Team / L’équipe Penta

6/10 - 괜찮아요

Sean 님, Indianapolis

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Limited shuttle service cost me $30€ each way to and from the airport. That would’ve factored into where I stayed. I arrived at night and the hotel is dark and not well marked. My “first floor” room actually required an elevator ride. The king size bed was two twins not completely pushed together and also had separate bedding. Nothing in the room as far as helpful information. For the cost of the room for one night I expected more. A chain hotel may just be more what I prefer. This was more thematic and geared towards a younger crowd. Gave me more of a hostel feel than luxury hotel.
2024년 1월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 1월 24일
Dear Sean,Thank you for taking the time to share your review.We're sorry to hear that our prices weren't exactly what you had been expecting. We do try to keep our prices as competitive as possible but special events, occupancy and even the time of the year may cause them to fluctuate.Moreover, we apologize for any inconvenience you may have experienced. We have noted your comments and regret that you did not tell us a bit more regarding what about our shuttle service was not to your liking.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Connor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay
2023년 12월에 3박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2024년 1월 4일
Dear Connor,Thank you for this positive review.We're delighted to hear that you found our hotel to be a nice place to stay and appreciated the impeccable cleanliness, the condition of our facilities, and the service provided by our team. It's wonderful to know that our efforts to ensure the comfort and satisfaction of our guests are noticed. However, I notice your room amenities rating was slightly lower, and while the review doesn't specify the issue, please rest assured we are dedicated to providing a complete and enjoyable experience for all our guests.We look forward to seeing you again soon, Kind regards,The Penta Team / L’équipe Penta

8/10 - 좋아요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour d'une nuit dacet hôtel qui change des chaînes d'hôtels toutes sur le même modèle. Chambre spacieet agréable. Bonne table
2023년 12월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 12월 26일
Chère Dominique,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis d'apprendre que vous avez trouvé notre chambre spacieuse et agréable, et que notre table a répondu à vos attentes. Notre équipe s'efforce de fournir un hébergement confortable et une expérience culinaire mémorable, en s'inspirant de l'ambiance conviviale et design de notre hôtel, comme souligné dans notre concept de Pentalounge.Nous espérons vous revoir prochainement pour une nouvelle expérience positivement différente.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Brototy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to book a hotel near airport due to last minutes cancellation. Had a good night sleep, great restaurant, clean rooms and a friendly staff.
2023년 12월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 12월 22일
Dear Brototy,Thank you for taking the time to share your positive feedback.We're thrilled to hear that you had a good night's sleep and enjoyed our restaurant's offerings. It's wonderful that you found our rooms to be clean and our staff friendly - we strive to create a welcoming atmosphere for all our guests. Your positive feedback on our room amenities reaffirms our commitment to providing comfortable and well-appointed accommodations.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Alexandra

2023년 12월에 2박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 12월 19일
Chère Alexandra,Merci pour cette excellente appréciation.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Mourad

2023년 12월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 12월 19일
Cher Mourad,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous revoir bientôt.Bien cordialement,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Cynthia 님, Carcavelos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very lively atmosphere in public spaces, but nicely quiet around rooms. Bus stop right out fron with easy access to Paris. Breakfast very good! Great value all around!
2023년 12월에 2박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 12월 19일
Dear Cynthia,Thank you for your positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are glad you found our rooms quiet and the hotel well located for easy access to public transport.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 12월 19일
Dear Kerry,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Gaëlle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel moderne , chambres très grandes mais qui manquent un peu de rangement On est proche de l’aéroport donc on entend un peu les avions qui passent très près
2023년 11월에 3박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 12월 4일
Chère Gaëlle,Merci d'avoir pris le temps de ce retour d'expérience.Nous vous remercions pour les excellentes notes données à la propreté des lieux, à la qualité du service et au confort de la chambre.Si vous êtes sensible au bruit, n’hésitez pas à en faire part à la réception qui vous allouera une de nos chambres donnant sur l'arrière. Nous vous prions de nous excuser pour les désagréments.Ce serait un plaisir de vous accueillir à nouveau très bientôt. Bien à vous,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Heino

2023년 11월에 4박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 11월 22일
Dear Heino, Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For weary traveler. Good rooms, excellent housekeeping, REAL FOOD in the restaurant, great coffee, no hassles. All at a reasonable price.
2023년 11월에 5박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 11월 19일
Dear Thomas,Thank you for this positive feedback.We're delighted to hear that the comfort and cleanliness of our rooms met your expectations, and that you enjoyed the authentic dining options and premium coffee in our restaurant. It's also great to know that our services facilitated a hassle-free stay at a value you appreciated. Your kind words are a testament to our team's dedication to providing a welcoming and enjoyable experience for all our guests. We're committed to maintaining the high standards you experienced and hope to continue exceeding our guests' expectations.We look forward to welcoming you back. Best regardsThe Penta Team / L’équipe Penta

10/10 - 훌륭해요

Rachid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Au top
Plusieurs fois reserver sur place tjs bonne expérience personnels au top a l'écoute et serviable
2023년 11월에 2박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 11월 19일
Cher Rachid,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que votre séjour s'est déroulé à merveille et que notre personnel a su être à l'écoute et serviable, reflétant ainsi notre engagement envers un service client de qualité. Votre satisfaction concernant la propreté de la chambre, l'état de l'hôtel, le confort de votre chambre et la qualité de notre service nous encourage à maintenir nos standards élevés. Nous sommes également heureux que vous ayez apprécié l'ambiance conviviale de notre établissement, qui est conçu pour offrir une expérience unique et mémorable à nos hôtes. Votre appréciation positive est une véritable source de motivation pour notre équipe.Au plaisir de vous accueillir pour une autre expérience de qualité,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Trihan

2023년 11월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 12월 4일
Dear Guest,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to seeing you again in the future. Best regards,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Brigitte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very nice and clean.
2023년 11월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 11월 14일
Dear Brigitte,Thank you for such a positive review of your stay.We are happy you had an enjoyable stay with us and that you appreciated our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta

2/10 - 너무 별로예요

Alex

출장 여행
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 11월 6일
Cher Alex,Merci d'avoir pris le temps de nous faire part de votre expérience chez nous.Nous sommes navrés de lire votre commentaire, nous aurions aimé en savoir plus afin de pouvoir intervenir au mieux et d'améliorer toujours plus nos prestations.Nous espérons vous accueillir une fois encore pour vous convaincre avec une prestation impeccable.Bien à vous,The Penta Team / L’équipe Penta

8/10 - 좋아요

KULASINGAM

2023년 10월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 10월 29일
Dear Singa,Thank you for sharing this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back in the future. Kind regards,The Penta Team / L’équipe Penta

6/10 - 괜찮아요

REMI

2023년 10월에 2박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 11월 16일
Cher Remi,Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Bien à vous,The Penta Team / L’équipe Penta

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
The good, the bad and the ugly
The bar and restaurant area were very nice, the best thing about the hotel. They publicized free shuttle service to the airport, only one ride at 9:00 am if your flight left in the afternoon then you have to sit at the airport 5 or 6 hours. People should be advised only one transfer for the whole day, who wants to sit at the airport for 6 hours on their last day in Paris. Also the rooms were ok it look like at one time maybe they were nice but now they are dirty, the carpet and walls look disgusting.
2023년 10월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 10월 29일
Dear Guest, Thank you so much for your positive feedback.We are glad to hear that you enjoyed our bar and restaurant area, as we strive to create a welcoming and comfortable atmosphere for our guests.We apologize for any inconvenience caused by the limited shuttle service to the airport. Our shuttle service operates at scheduled times and on request, and we understand that this may not always align with our guests' flight schedules. We will take your feedback into consideration for future improvements. Regarding the cleanliness of the rooms, we assure you that we maintain high standards of cleanliness and will address your concerns with our housekeeping team to ensure a better experience for our future guests.We hope to welcome you back on another occasion.Kindest regards,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Joanne

Very reasonable rate fir clean, well-equipped room. Fun lobby bar and hanging out area. Great location near airport.
2023년 10월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 10월 20일
Dear Joanne,Thank you for positively reviewing your stay.We are thrilled to hear that you found our rooms clean and well-equipped, and that you enjoyed our fun lobby bar and hangout area. Our location near the airport is indeed convenient for travelers, and we're glad it worked well for you.We appreciate your kind words and look forward to welcoming you back in the future.We hope that you will return on another occasion. Best wishes,The Penta Team / L’équipe Penta

4/10 - 별로예요

Kyra

2023년 10월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 11월 8일
Dear Kyra,Thank you for your feedback,Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 10월 16일
Dear Jane,Thank you for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back.Kind regards,The Penta Team / L’équipe Penta

6/10 - 괜찮아요

Patricia 님, Cary

연인과의 여행
It was your average low cost airport hotel. It was run down and in need of an overhaul. The carpeting in our room and hallway was nasty. There were stains in our room. Our room was a good size but I didn’t want to sit on the furniture. The best part was the on-site restaurant and the courtyard.
2023년 9월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 10월 16일
Dear Patricia,Thank you for taking the time to share your feedback.We are glad to hear that you enjoyed our on-site restaurant and the courtyard. Our team takes pride in providing a welcoming atmosphere for our guests to relax and unwind.We apologize for any inconvenience you experienced during your stay, particularly regarding the room's carpet and cleanliness. We assure you that our housekeeping team works diligently to maintain a high standard of cleanliness in all our rooms. Your feedback is valuable to us, and we will take it into consideration as we continuously strive to improve our services. We hope that you will give us another opportunity to provide you with a better experience in the future.We look forward to welcoming you back,All the best.The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Christian

2023년 10월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 10월 16일
Sehr geehrter Christian,vielen Dank für Ihren Kommentar.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen rundum schönen Aufenthalt hatten.Wir würden uns freuen, Sie in Zukunft wieder bei uns zu begrüßen.The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Antoinette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel close to CDG with stylish and lively bar and restaurant. Room was modern and clean. Lovely outdoor space to relax and friendly staff. Note the airport shuttle only operates limited hours
2023년 10월에 1박 숙박함
답변 제공: The Penta Team 님, 2023년 10월 12일
Dear Antoinette,We thank you for sharing this feedback with us.We are delighted to know that you had an enjoyable stay with us.We hope to welcome you back on future occasions.Best wishes,

4/10 - 별로예요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was short but fine!
2023년 10월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 10월 29일
Dear Timothy, Thank you very much for this kind review of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

8/10 - 좋아요

James

2023년 10월에 1박 숙박함
답변 제공: The Penta Team 님, 2023년 10월 12일
Dear James,We thank you for sharing this feedback with us.We are delighted to know that you had in overall an enjoyable stay with us.We hope to welcome you back on future occasions.Best wishes,

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: The Penta Team 님, 2023년 10월 12일
Dear Jerry,We thank you for sharing this feedback with us.We are delighted to know that you had an enjoyable stay with us.We hope to welcome you back on future occasions.Best wishes,

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: The Penta Team 님, 2023년 10월 12일
Dear Nancy,We thank you for sharing this feedback with us.We are delighted to know that you had in overall an enjoyable stay with us.We hope to welcome you back on future occasions.Best wishes,

8/10 - 좋아요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This place is a mixed bag. The bed was great, as was the breakfast! Close to the airport, which is nice if you're traveling, but that also means you need a taxi to go anywhere else for anything social (dinner, shopping, etc.). The property itself, in some places, is a little run down. The front receptiin area/bar is nice. I think they're marketing the place as a "destination location", which is fine if you're traveling with a group, but unnecessary if it's just one or two travellers. They put us in one of their handicap accessible rooms. The door to the bathroom is of the barn door style, making it noisy to open and close. Not good when you're trying to not wake your partner. The hall door jamb had been damaged by an apparent forced entry, then repaired, but not well, such that the door made a terrible metal-on-metal scraping sound every time it opened. The exercise facility in the basement has a good selection of equipment but is not well lit. Also, the motion detectors in that room, as well as the hallway outside, do not work well, forcing you to feel around in the dark to find them. Would I stay here again? Yes, but only if the price was right.
2023년 10월에 1박 숙박함
답변 제공: The Penta Team / L’équipe Penta 님, 2023년 10월 16일
Dear Steven,Thank you for taking the time to share your feedback.We are glad to hear that you enjoyed the comfortable bed and our delicious breakfast. Our proximity to the airport is indeed convenient for travelers, and we appreciate your understanding regarding the need for a taxi to access other social activities.We apologize for any inconvenience you experienced during your stay, such as the noise from the bathroom door and the hall door. We will address these issues with our maintenance team to ensure a better experience for future guests. We also appreciate your feedback on the lighting in the exercise facility and will look into improving it. Our hotel aims to cater to a variety of guests, including groups and solo travelers, and we are continuously working on enhancing our facilities and services.We hope to have the pleasure of seeing you in the near future. Many thanks,The Penta Team / L’équipe Penta

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: The Penta Team 님, 2023년 10월 10일
Dear Sarah,Thank you for taking the time to share your impression about our hotel.We are delighted that you had a pleasant stay in our pentahotel.We hope we can host your stay again in the future.Best wishes,

10/10 - 훌륭해요

Branislav

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It can be a bit loud due to nearby airport, especially if planes take off late during night.
2023년 10월에 2박 숙박함
답변 제공: The Penta Team 님, 2023년 10월 12일
Dear Branislav,We thank you for sharing this feedback with us.We are delighted to know that you had in overall an enjoyable stay with us.However, we regret to hear that you found it a bit loud due to planes taking off late during the night. We will take your feedback into consideration for future improvements.Best wishes,

10/10 - 훌륭해요

Farouk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2023년 9월에 5박 숙박함
답변 제공: The Penta Team 님, 2023년 10월 10일
Dear Farouk,Thank you for taking the time to share your impression about our hotel.We are delighted that you had a pleasant stay in our pentahotel.We hope we can host your stay again in the future.Best wishes,