Dear Jeonghyeon, Thank you very much for taking the time to review our hotel. Penta Team

Hi there, Thank you for sending us your feedback. It is very common in all hotels that guarantee deposits are asked these days. In the past, to many guests have left without paying their bills when leaving the hotel. Very happy to see that you had a comfortable stay with us.

Dear Guiomar,Thank you very much for sharing your positive review.It's heartwarming to hear that our team's friendliness contributed to your awesome stay. Our spacious rooms are indeed designed to provide the utmost comfort, and we're thrilled that you noticed and appreciated this aspect. Your recommendation is the highest praise we could receive, and we are truly grateful for it.We look forward to welcoming you again. Best regards,The Penta Team / L’équipe Penta

Dear Luis,Thank you for sharing this review of your time at our hotel.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

Dear Carly,It was a pleasure to receive this great review.We are thrilled to hear that you enjoyed your stay with us and found our team, room, cleanliness, and location to your satisfaction. We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

Dear Sherif,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,The Penta Team / L’équipe Penta

Dear Guest,Thank you for your kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to welcome you back to Pentahotel Paris Charles De Gaulle Airport in the future. Best regards.The Penta Team / L’équipe Penta

Dear Mark,Thank you for taking the time to review your stay.We're thrilled to hear that our unique atmosphere and free video on demand services enhanced your stay. It's also great to know that our team's hospitality contributed positively to your time at our hotel. Regarding the shuttle service, we'd like to clarify that although we do not offer an all-day shuttle to the airport, our shuttle service is available at scheduled times with a small fee for the convenience of our guests. Additionally, we apologize for any confusion about the pinball machine; we are continuously updating our lobby games to provide fresh entertainment for our guests.We are looking forward to welcoming you again.Best wishes,The Penta Team / L’équipe Penta

Dear Gia, Thank you for taking the time to share your review with us.We're thrilled to hear that the cleanliness of your room met your expectations and that our proximity to the airport added convenience to your stay. Our team works diligently to ensure our rooms are impeccably maintained, so it's rewarding to see those efforts reflected in your feedback. We also take pride in our commitment to service excellence, so it's wonderful to know you were satisfied with the service provided during your visit.We hope to see you again soon.Kind regards,The Penta Team / L’équipe Penta

Dear Dennis,Thank you for sharing feedback about your recent stay.We’re delighted to hear that our proximity to the airport was convenient for your travels and that you found solace in the absence of air traffic noise. It’s also wonderful to know you enjoyed the meals provided at our hotel. However, we regret to hear that certain aspects of your stay did not meet your expectations. Regarding your concerns about the room and hallway cleanliness, we maintain a strict daily housekeeping protocol to ensure a comfortable and hygienic environment for our guests. We appreciate your feedback and will look into the matter promptly. As for the taxi fare discrepancy, the airport shuttle service we offer aims to provide a cost-effective and convenient option for our guests, and we apologize if this was not made clear during your stay.We hope we will have the opportunity to see you again in the future. Best regards,The Penta Team / L’équipe Penta

Dear Craig,Thank you for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again soon.Best wishes,The Penta Team / L’équipe Penta

Dear Paolo,Thank you for your review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to having you return. Best wishes,The Penta Team / L’équipe Penta

Chère Jacquelin,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

Chère Nirina,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que vous avez trouvé notre personnel poli. Cela reflète notre engagement à offrir un service de qualité à nos clients.Nous regrettons toutefois que vous ayez ressenti un manque de cohérence dans le service au bar. Nous tenons à préciser que notre équipe s'efforce de fournir un service équitable et convivial à tous nos clients, et nous allons revisiter nos procédures pour nous assurer que nos standards élevés sont maintenus de manière constante.Nous vous remercions également pour vos commentaires sur la propreté de la chambre et l'état de l'hôtel, qui sont des aspects essentiels de l'expérience Pentahotel.Nous espérons avoir l'occasion de vous recevoir une nouvelle fois pour un séjour 100% réussi.Bien cordialement,The Penta Team / L’équipe Penta

Dear Yasmine,Thank you for your positive feedback.We're thrilled to hear you appreciated our convenient location and the amenities like our fitness center. It's also great to know that our shuttle service contributed positively to your experience. Our team is dedicated to providing a comfortable and enjoyable stay, right from the moment you arrive to when you depart for CDG Airport.We look forward to welcoming you back to our hotel in the future. Kind regards,The Penta Team / L’équipe Penta

Dear Alexeis,Thank you for your kind feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you on your next visit to our hotel. Best wishes,The Penta Team / L’équipe Penta

Dear Cedric,Thank you for this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Thank you again; we look forward to welcoming you back in the future.Kind regards,The Penta Team / L’équipe Penta

Dear Jimi,Thank you for this kind review.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

Dear Piero,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to welcome you back in the future. Very best wishes,The Penta Team / L’équipe Penta

Dear Sean,Thank you for taking the time to share your review.We're sorry to hear that our prices weren't exactly what you had been expecting. We do try to keep our prices as competitive as possible but special events, occupancy and even the time of the year may cause them to fluctuate.Moreover, we apologize for any inconvenience you may have experienced. We have noted your comments and regret that you did not tell us a bit more regarding what about our shuttle service was not to your liking.We hope to welcome you back. Best wishes,The Penta Team / L’équipe Penta

Cher Sylvain,Merci d'avoir partagé votre expérience chez nous.Nous regrettons que votre séjour n’ait pas répondu à vos attentes et nous en sommes désolés.Nous invitons nos hôtes à signaler tout désagrément à la réception, notamment l’état de votre chambre lors de l’arrivée et en particulier ce qui concerne la propreté.Nous précisons que nous réalisons régulièrement des rénovations de nos établissements.Sachez que nous prenons bonne note de vos observations et nous les transmettrons au service concerné pour continuer à faire progresser la qualité de nos prestations.Au plaisir de vous revoir parmi nous,The Penta Team / L’équipe Penta

Cher Cedric,Merci pour cet aimable commentaire sur notre établissement.Nous sommes ravis de lire que vous avez apprécié la spacieuse et le confort de votre chambre ainsi que la petite attention qui vous a été offerte. Il est toujours gratifiant de savoir que notre équipe a réussi à rendre votre séjour au top. Votre satisfaction reflète l'engagement de notre personnel à offrir une expérience mémorable à nos hôtes.Nous espérons avoir l'opportunité de vous accueillir à nouveau pour vous faire profiter de notre terrasse et de l'ambiance conviviale de notre Pentalounge, sans oublier notre offre de jeux dans le lobby qui contribue à l'expérience unique de notre établissement.Bien Cordialement,The Penta Team / L’équipe Penta

Cher Pierre,Nous sommes très heureux d'apprendre que vous avez passé un bon et confortable séjour parmi nous.Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,The Penta Team / L’équipe Penta

Dear Jimi, Thank you for the time you have taken to review your recent stay,We're delighted to hear that you found our service to be excellent, as our team strives to provide a welcoming and efficient experience for all our guests. Regarding the room temperature, we apologize for any discomfort you experienced. Our rooms are indeed equipped with air conditioning with a comfortable range of 20 – 24 degrees, and while we don't offer extra fans, we are always ready to assist with adjusting the settings or providing additional solutions upon request to ensure your comfort.We hope that we may be able to see you on a future occasion. My best regards,The Penta Team / L’équipe Penta

Dear Guest,Thank you for your kind review.We're thrilled to hear that you enjoyed the unique vibe and the service provided by our team at the bar. It's wonderful to know that our efforts to create a cool and welcoming atmosphere are appreciated by our guests. Regarding the pillows, we do offer the option to request extra pillows at reception, with various options available to suit different preferences. We regret to hear that this was not perfectly communicated to you, and we'll make sure to remind our team to inform our guests about this amenity.We look forward to welcoming you back. Best regards,The Penta Team / L’équipe Penta

Dear Connor,Thank you for this positive review.We're delighted to hear that you found our hotel to be a nice place to stay and appreciated the impeccable cleanliness, the condition of our facilities, and the service provided by our team. It's wonderful to know that our efforts to ensure the comfort and satisfaction of our guests are noticed. However, I notice your room amenities rating was slightly lower, and while the review doesn't specify the issue, please rest assured we are dedicated to providing a complete and enjoyable experience for all our guests.We look forward to seeing you again soon, Kind regards,The Penta Team / L’équipe Penta

Chère Dominique,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis d'apprendre que vous avez trouvé notre chambre spacieuse et agréable, et que notre table a répondu à vos attentes. Notre équipe s'efforce de fournir un hébergement confortable et une expérience culinaire mémorable, en s'inspirant de l'ambiance conviviale et design de notre hôtel, comme souligné dans notre concept de Pentalounge.Nous espérons vous revoir prochainement pour une nouvelle expérience positivement différente.Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi,The Penta Team / L’équipe Penta

Dear Brototy,Thank you for taking the time to share your positive feedback.We're thrilled to hear that you had a good night's sleep and enjoyed our restaurant's offerings. It's wonderful that you found our rooms to be clean and our staff friendly - we strive to create a welcoming atmosphere for all our guests. Your positive feedback on our room amenities reaffirms our commitment to providing comfortable and well-appointed accommodations.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

Chère Alexandra,Merci pour cette excellente appréciation.Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir à nouveau,The Penta Team / L’équipe Penta

Cher Mourad,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous revoir bientôt.Bien cordialement,The Penta Team / L’équipe Penta

Dear Cynthia,Thank you for your positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are glad you found our rooms quiet and the hotel well located for easy access to public transport.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta

Dear Kerry,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,The Penta Team / L’équipe Penta

Chère Gaëlle,Merci d'avoir pris le temps de ce retour d'expérience.Nous vous remercions pour les excellentes notes données à la propreté des lieux, à la qualité du service et au confort de la chambre.Si vous êtes sensible au bruit, n’hésitez pas à en faire part à la réception qui vous allouera une de nos chambres donnant sur l'arrière. Nous vous prions de nous excuser pour les désagréments.Ce serait un plaisir de vous accueillir à nouveau très bientôt. Bien à vous,The Penta Team / L’équipe Penta

Dear Heino, Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,The Penta Team / L’équipe Penta

Dear Thomas,Thank you for this positive feedback.We're delighted to hear that the comfort and cleanliness of our rooms met your expectations, and that you enjoyed the authentic dining options and premium coffee in our restaurant. It's also great to know that our services facilitated a hassle-free stay at a value you appreciated. Your kind words are a testament to our team's dedication to providing a welcoming and enjoyable experience for all our guests. We're committed to maintaining the high standards you experienced and hope to continue exceeding our guests' expectations.We look forward to welcoming you back. Best regardsThe Penta Team / L’équipe Penta

Cher Rachid,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que votre séjour s'est déroulé à merveille et que notre personnel a su être à l'écoute et serviable, reflétant ainsi notre engagement envers un service client de qualité. Votre satisfaction concernant la propreté de la chambre, l'état de l'hôtel, le confort de votre chambre et la qualité de notre service nous encourage à maintenir nos standards élevés. Nous sommes également heureux que vous ayez apprécié l'ambiance conviviale de notre établissement, qui est conçu pour offrir une expérience unique et mémorable à nos hôtes. Votre appréciation positive est une véritable source de motivation pour notre équipe.Au plaisir de vous accueillir pour une autre expérience de qualité,The Penta Team / L’équipe Penta

Dear Guest,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to seeing you again in the future. Best regards,The Penta Team / L’équipe Penta

Dear Brigitte,Thank you for such a positive review of your stay.We are happy you had an enjoyable stay with us and that you appreciated our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,The Penta Team / L’équipe Penta

Cher Alex,Merci d'avoir pris le temps de nous faire part de votre expérience chez nous.Nous sommes navrés de lire votre commentaire, nous aurions aimé en savoir plus afin de pouvoir intervenir au mieux et d'améliorer toujours plus nos prestations.Nous espérons vous accueillir une fois encore pour vous convaincre avec une prestation impeccable.Bien à vous,The Penta Team / L’équipe Penta

Dear Singa,Thank you for sharing this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back in the future. Kind regards,The Penta Team / L’équipe Penta

Cher Remi,Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Bien à vous,The Penta Team / L’équipe Penta

Dear Guest, Thank you so much for your positive feedback.We are glad to hear that you enjoyed our bar and restaurant area, as we strive to create a welcoming and comfortable atmosphere for our guests.We apologize for any inconvenience caused by the limited shuttle service to the airport. Our shuttle service operates at scheduled times and on request, and we understand that this may not always align with our guests' flight schedules. We will take your feedback into consideration for future improvements. Regarding the cleanliness of the rooms, we assure you that we maintain high standards of cleanliness and will address your concerns with our housekeeping team to ensure a better experience for our future guests.We hope to welcome you back on another occasion.Kindest regards,The Penta Team / L’équipe Penta

Dear Joanne,Thank you for positively reviewing your stay.We are thrilled to hear that you found our rooms clean and well-equipped, and that you enjoyed our fun lobby bar and hangout area. Our location near the airport is indeed convenient for travelers, and we're glad it worked well for you.We appreciate your kind words and look forward to welcoming you back in the future.We hope that you will return on another occasion. Best wishes,The Penta Team / L’équipe Penta

Dear Kyra,Thank you for your feedback,Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to welcoming you back. Best wishes,The Penta Team / L’équipe Penta

Dear Jane,Thank you for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back.Kind regards,The Penta Team / L’équipe Penta

Dear Patricia,Thank you for taking the time to share your feedback.We are glad to hear that you enjoyed our on-site restaurant and the courtyard. Our team takes pride in providing a welcoming atmosphere for our guests to relax and unwind.We apologize for any inconvenience you experienced during your stay, particularly regarding the room's carpet and cleanliness. We assure you that our housekeeping team works diligently to maintain a high standard of cleanliness in all our rooms. Your feedback is valuable to us, and we will take it into consideration as we continuously strive to improve our services. We hope that you will give us another opportunity to provide you with a better experience in the future.We look forward to welcoming you back,All the best.The Penta Team / L’équipe Penta