리셉션

소피텔 르 스크리브 파리 오페라 여행 후기

5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 163개 이용 후기 중 105개" "
평점 8 - 좋아요. 163개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 163개 이용 후기 중 17개" "
평점 4 - 별로예요. 163개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 163개 이용 후기 중 9개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

SEUNG YOO

좋아요: 청결 상태
편히시설부족 직원써비스부족
2023년 4월에 1박 숙박함

8/10 - 좋아요

Yunsun

2023년 2월에 2박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear guest, thank you for your review. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

MIYUKI

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフの対応が良かった
2024년 3월에 5박 숙박함
답변 제공: Baptiste - Guest Relation Manager 님, 2024년 3월 10일
Dear Miyuki,Thank you for taking the time to share your experience with us, and we are delighted to hear that you found our staff to be very helpful.Your appreciation of our team is incredibly important to us as we continuously strive to provide high-quality and attentive service to our guests.We hope to have the pleasure of welcoming you back to Sofitel Le Scribe in the future, and we look forward to providing you with an even more enjoyable experience on your next visit.Best regards,

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

8/10 - 좋아요

Angela R

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Mathieu Eucat Guest Relation Manager Hôtel Scribe 님, 2024년 1월 13일
Dear Angela,Thank you for your brief but positive feedback! We're delighted to hear that you had a good stay at our hotel. If there's anything specific you enjoyed or if you have any suggestions for improvement, we would love to hear more about your experience.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Best regards,Mathieu EucatGuest Relation ManagerHôtel Scribe Opéra

10/10 - 훌륭해요

Christophe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel Scribe, un excellent souvenir
Mon récent séjour à l'Hôtel Scribe à Paris a été une expérience exceptionnelle. Dès mon arrivée, j'ai été impressionné par l'élégance et le charme historique de l'établissement, qui se marie parfaitement avec des commodités modernes et un service irréprochable. La chambre était somptueusement aménagée, offrant un confort absolu et une vue imprenable sur la ville. Le personnel était attentionné, professionnel et toujours disponible pour répondre à mes besoins, rendant mon séjour encore plus agréable. Le petit-déjeuner était un véritable délice, avec un large choix de mets délicieux et de qualité. L'emplacement de l'hôtel, à deux pas de l'Opéra Garnier, m'a permis d'explorer facilement les merveilles de Paris. Cet hôtel n'est pas seulement un lieu de séjour, c'est une expérience culturelle et historique en soi. Je recommande vivement l'Hôtel Scribe à tous ceux qui cherchent un séjour luxueux et mémorable à Paris.
2023년 10월에 1박 숙박함
답변 제공: Mathieu Eucat 님, 2024년 1월 13일
Cher Christophe,Merci infiniment pour vos éloges chaleureux sur votre récent séjour à l'Hôtel Scribe à Paris. Nous sommes ravis d'apprendre que vous avez vécu une expérience exceptionnelle et que notre établissement a su répondre à vos attentes en termes d'élégance, de charme historique et de service irréprochable.Il est gratifiant de savoir que vous avez apprécié le confort somptueux de votre chambre, la vue imprenable sur la ville, ainsi que la qualité du service offert par notre personnel attentionné et professionnel. Nous sommes également ravis que le petit-déjeuner ait été à la hauteur de vos attentes avec son large choix de mets délicieux.L'emplacement privilégié de l'hôtel, à proximité de l'Opéra Garnier, ajoute une touche spéciale à votre expérience parisienne, facilitant l'exploration des merveilles de la ville.Votre description de l'Hôtel Scribe comme une "expérience culturelle et historique en soi" nous remplit de fierté. Nous nous efforçons constamment de créer des séjours luxueux et mémorables, et il est agréable de savoir que nous avons pu contribuer à rendre votre visite inoubliable.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Paris.Cordialement,Mathieu EucatGuest Relation ManagerHôtel Scribe Opéra

10/10 - 훌륭해요

NORIYUKI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Baptiste - Guest Relation Manager 님, 2023년 12월 19일
Dear Mr. Noriyuki,Thank you for taking the time to share your positive experience at Sofitel Le Scribe Paris Opéra. We are delighted to see that you had a good stay with us.At Sofitel Le Scribe Paris Opéra, we are committed to providing the highest quality of service, and it's rewarding to know that our efforts contributed to making your stay enjoyable.We look forward to the pleasure of welcoming you back in the future. When planning your next visit, please feel free to communicate any preferences you may have, and we will do our best to personalize your stay for an even more exceptional experience.Thank you for choosing Sofitel Le Scribe Paris Opéra. We look forward to hosting you again !Kind regards,

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Superb customer care- nothing was too much trouble. Staff were friendly and welcoming. Hotel super clean, and the beds were just something else. This will be my hotel if choice whenever I come to Paris.
2023년 11월에 3박 숙박함
답변 제공: Baptiste - Guest Relation Manager 님, 2023년 12월 8일
Dear Mr. PaulThank you for your glowing review of your recent stay at Sofitel Le Scribe Paris Opéra. We are thrilled to hear that you experienced superb customer care and that our staff went above and beyond to make your stay enjoyable. It's delightful to know that you found our hotel exceptionally clean, and the comfort of our beds exceeded your expectations.We are honored to be your hotel of choice whenever you visit Paris, and we look forward to welcoming you back with the same level of warmth and hospitality. If there's anything specific you'd like during your future stays, please don't hesitate to let us know. We are here to ensure your experiences with us continue to be exceptional.Thank you once again for choosing Sofitel Le Scribe Paris Opéra, and we can't wait to host you again in the future.Best regards,

10/10 - 훌륭해요

bruno

2023년 11월에 2박 숙박함
답변 제공: Baptiste Guest Relation Manager 님, 2023년 12월 5일
Cher Monsieur Bruno,C'est un immense plaisir de savoir que votre expérience parmi nous a été à la hauteur de vos attentes.Nous mettons un point d'honneur à offrir un service d'exception et à créer une atmosphère accueillante et élégante. Votre satisfaction est notre priorité absolue, et nous sommes enchantés de constater que vous avez apprécié la qualité de notre service ainsi que le confort de notre établissement.Nous vous remercions une fois de plus pour votre aimable retour et restons à votre entière disposition pour toute demande supplémentaire.Bien à vous,BaptisteGuest Relation Manager

2/10 - 너무 별로예요

Mariko

2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Filomena Marie

출장 여행
Very attentive and helpful staff!
2023년 10월에 3박 숙박함
답변 제공: Baptiste - Guest Relation Manager 님, 2023년 11월 24일
Dear Ms. Filomena Marie,Thank you for sharing your positive feedback! We are delighted to hear that you experienced very attentive and helpful staff during your stay at our hotel. Providing exceptional service is a top priority for us, and it's rewarding to know that our team contributed to making your stay enjoyable.Your kind words are truly appreciated, and we look forward to the opportunity to welcome you back for another wonderful experience. If there's anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know.Once again, thank you for choosing the Sofitel Le Scribe Paris Opéra, and we appreciate your patronage.Best regards,

10/10 - 훌륭해요

beatriz

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me toco la semana de la Moda el hotel era un Caus, Pero hicieron lo Posible para darnos el cuarto a las 5pm
2023년 9월에 2박 숙박함
답변 제공: Baptiste - Guest Relation Manager 님, 2023년 11월 12일
Dear Beatriz,Thank you very much for taking the time to share your experience at Sofitel Le Scribe Paris Opéra during Fashion Week. We are delighted to hear that you had a pleasant stay with us.We understand the importance of having timely access to your room, especially during special events like Fashion Week. At Sofitel Le Scribe Paris Opéra, we are committed to delivering exceptional service to our guests, and it's rewarding to know that our team met your expectations.We hope you enjoyed the comfort of your room, the hotel's facilities, and our dedication to your satisfaction. Your positive feedback is a true motivator for our team, and we continuously strive to exceed our guests' expectations.We look forward to welcoming you back to Sofitel Le Scribe Paris Opéra on your next visit to the City of Light. Please feel free to reach out if you have any specific requests or preferences to make your next stay even more memorable.Thank you again for choosing Sofitel Le Scribe Paris Opéra.Best regards,

10/10 - 훌륭해요

Hideoki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Guest Relation Manager 님, 2023년 9월 29일
Dear Hideoki,Thank you for your brief yet kind feedback. We appreciate your positive evaluation regarding your experience at our hotel and the service provided.Our team takes pride in delivering excellent service to our guests, and it's always rewarding to hear that we've met your expectations.If you have any specific comments or suggestions for improvement, please feel free to share them with us. We are committed to providing the best possible experience for our guests and value your input.We hope to have the pleasure of welcoming you back in the future. If there's anything more we can do to enhance your next stay, please don't hesitate to let us know.Warm regards,BaptisteGuest Relation Manager

10/10 - 훌륭해요

Paola

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente todo!! Ubicación inmejorable
2023년 9월에 2박 숙박함
답변 제공: Baptiste - Guest Relation Manager 님, 2023년 9월 19일
Dear Paola,Thank you for sharing your feedback about your experience at Sofitel Le Scribe Paris Opéra! We are delighted to hear that everything was excellent during your stay and that you enjoyed our unbeatable location.At Sofitel Le Scribe Paris Opéra, we strive to provide our guests with an exceptional experience in the heart of Paris, and your words are a valuable confirmation of our commitment.We look forward to welcoming you back in the near future and continuing to exceed your expectations on each visit.Warm regards,Baptiste

10/10 - 훌륭해요

Sven

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I used to stay at "the old Le Scribe" and I admit I was sceptic when I learned Sofitel took it over, but they did an excellent job. The ambiance is great, the staff is excellent and there is an air of great comfort over the hotel . Add the great location it all !
2023년 9월에 4박 숙박함
답변 제공: Baptiste - Guest Relation Manager 님, 2023년 9월 18일
Dear Sven, We want to express our gratitude for your kind words regarding your stay at Sofitel Le Scribe Paris Opéra. We are delighted to hear that you enjoyed our transformation of "the old Le Scribe."We have put a great deal of effort into preserving the soul and history of the hotel while adding the charm and elegance that Sofitel is known for. Your compliment on the ambiance, staff, and comfort of the hotel brings us great joy, as it reflects our commitment to excellence in welcoming our guests.The privileged location of our establishment in the heart of Paris is indeed a major asset, allowing you to fully enjoy this magnificent city.We are pleased to have provided you with a memorable experience and hope to have the pleasure of welcoming you back to Sofitel Le Scribe Paris Opéra in the future.Warm regards,Baptiste

6/10 - 괜찮아요

Armen

The check in is really bad the first time we arrived at 3:30 and although the check in was at 3 the room was not ready The third time it was just at 3
2023년 8월에 1박 숙박함
답변 제공: Baptiste - Guest Relation Manager 님, 2023년 9월 10일
Dear Mr,Ms Armen,Thank you for sharing your feedback regarding your check-in experiences with us. We sincerely apologize for any inconvenience you encountered during your stays.We understand that a prompt and efficient check-in process is essential to start your stay on a positive note. We regret that your first visit experienced a delay in accessing your room, and we acknowledge that this did not meet your expectations.However, we recognize that consistency in service is crucial, and we will certainly take your comments into account as we work to improve our procedures.Your feedback is valuable to us, and we will use it as an opportunity to enhance our services and ensure a smoother check-in process for all our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more seamless experience on your next visit.Should you have any additional feedback or specific concerns, please do not hesitate to reach out to us directly. Your satisfaction remains our priority.Warm regards,

10/10 - 훌륭해요

Yves 님, laval

연인과의 여행
좋아요: 편의 시설/서비스
Superbe
2023년 8월에 4박 숙박함
답변 제공: Diego Labarrère 님, 2023년 8월 31일
Cher Monsieur YvesNous vous remercions chaleureusement d'avoir partagé votre avis sur votre séjour au Sofitel Le Scribe Paris Opéra. Votre commentaire positif nous remplit de joie et nous sommes ravis que votre expérience parmi nous ait été à la hauteur de vos attentes.Nous attachons une grande importance à offrir un service exceptionnel à nos clients et à créer des souvenirs mémorables. Votre appréciation positive nous encourage à continuer dans cette voie et à maintenir les normes élevées que nous nous sommes fixées.Si vous avez d'autres commentaires à partager ou des demandes spécifiques pour vos futurs séjours, n'hésitez pas à nous contacter. Nous serions enchantés de vous accueillir à nouveau et de vous offrir une expérience tout aussi "superbe" que la précédenteNous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.Diego LabarrèreGuest Relation

10/10 - 훌륭해요

Carlos

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación.
2023년 7월에 3박 숙박함
답변 제공: Baptiste - Guest Relation Manager 님, 2023년 8월 13일
Dear Carlos,Thank you for your positive review! We're thrilled that you loved our excellent location. It's fantastic to know that our hotel's location met your expectations.If there's anything else you'd like to share or if you have any suggestions for us to further enhance your experience, please feel free to let us know. We're here to make your stays as enjoyable as possible.We look forward to welcoming you back in the future. Thanks for choosing us !Best regards,

10/10 - 훌륭해요

Elizabeth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Diego Labarrère 님, 2023년 8월 31일
Dear Elizabeth,Thank you very much for taking the time to share your experience with us. Your satisfaction is our greatest reward, and we are delighted to learn that your experience with us has been exceptional.We hope every aspect of your stay has helped make your experience unforgettable. If you have specific comments to share or suggestions to help us further improve our services, please let us know.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.SincerelyDiego LabarrèreGuest Relation

10/10 - 훌륭해요

Marie Françoise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional staff, they took such good care of our dogs!!! We definitely recommend this hôtel!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Luis rodolfo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien
Fui con mi familia, eramos un grupo de 10 y todo excelente Cuartos amplios, limpios, y buen desayuno Perfecta ubicación!
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Michael 님, Jakarta

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the friendliness of the staffs. Jisaan at the reception made our stays very pleasant. Especially when you are travelling with kids. And the supervisor gentlemen at the breakfast area was so nice. Even greeted us every morning with our names. Amazing experience. Definately coming back !!!
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Patrick H.
Excellent service, discret et pas pompeux. Très bel hôtel bien placé proche des grands magasins. Chambre très confortable. Très beau petit déjeuner
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Laurence

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon séjour. Hôtel de qualite
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

sophia

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Mathieu 님, 2023년 3월 29일
Dear Mrs M, We are very sorry that your stay doesn't meet your expectancy. We thank you for your understanding. Sincerely,Mathieu Eucat Guest Relation Manager

10/10 - 훌륭해요

Yamazaki

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
立地と部屋の清潔感、静かさなど全てにおいてよかったです。
2023년 3월에 1박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear guest,We very much appreciate your comments regarding your stay at the Sofitel Le Scribe Paris Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

10/10 - 훌륭해요

SINHYUNG 님, Indianapolis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room condition & fabulous service!
2023년 3월에 3박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear guest,Thank you for your comments regarding your stay with us. It is always a pleasure to receive positive feedback. Your satisfaction is our most precious reward.

10/10 - 훌륭해요

Elita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was perfect and central to touring top spots in Paris. The hotel is absolutely beautiful and the staff is amazing.
2023년 2월에 3박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Elita,We very much appreciate your comments regarding your stay at the Sofitel Le Scribe Paris Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 - 좋아요

TORU

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
相対的に良かったけど、壁の向こうで終日電気ドリルを使った工事が行われていて部屋に居れなかったのが残念でした。
2023년 1월에 2박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Toru,Thank you for taking the time to tell us about your experience at the Sofitel Le Scribe Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we took the appropriate measures to address the problem and prevent future occurrence.

10/10 - 훌륭해요

Mac

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were terrific and the reno to the property really improved the quality of the hotel.
답변 제공: The Guest Relations 님, 2022년 11월 12일
Dear M,We thank you for taking the time to leave us a comment concerning your last stay at Sofitel Le Scribe Paris Opéra.We are delighted to learn you appreciated the quality of the staff and the new decoration of our Hotel.We dearly hope to welcome you back in the very near future for another memorable stay.Valentina NateraGuest Relation Manager

8/10 - 좋아요

Melanie und Steffen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: The Guest Relations 님, 2023년 3월 17일
Sehr geehrter Steffen und sehr geehrte Frau,Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Sofitel Le Scribe Paris Opéra.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.

8/10 - 좋아요

Ifan

답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Ifan, thank you for your review. It is always a pleasure to receive positive feedback. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable and well-designed rooms. Extreme attention to detail. Terrific use of accent lighting. Every surface considered! Very comfortable beds and linens. However, this felt a bit more like a "business hotel" which was fine as I was not on a romantic trip - but if I were, I would choose a different hotel. The lobby decor was much less-considered than the design of the rooms with a random collection of decorations that did not feel elegant or thoughtful. That said, wonderful staff and overall great experience.
2022년 10월에 5박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Madam,We very much appreciate your comments regarding your stay at the Sofitel Le Scribe Paris Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

10/10 - 훌륭해요

Vincent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cher, mais parfait
2022년 10월에 1박 숙박함
답변 제공: Les Relations Clientèle 님, 2023년 3월 17일
Cher Monsieur,C’est avec grand plaisir que nous recevons vos compliments. Aussi, je ne manquerai pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

6/10 - 괜찮아요

Dunia

2022년 9월에 3박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Dunia,Thank you for taking the time to tell us about your experience at the Sofitel Le Scribe Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

8/10 - 좋아요

alaa 님, Kuwait

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all was fine, but below my expectations, in terms of service . It was clear there are shortage of staffs.
2022년 9월에 3박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Alaa,Thank you for taking the time to tell us about your experience at the Sofitel Le Scribe Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we took the appropriate measures to address the problem and prevent future occurrence.

4/10 - 별로예요

Mohammad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 9월에 5박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Mohammad,Thank you for your feedback regarding your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

10/10 - 훌륭해요

Hideoki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
快適
2022년 8월에 5박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Hideoki,Thank you for your review. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
5 stars with no electricity!
The first night was disappointing. We had to spend most of the night without electricity. No A/C and we cannot charge our cellphones. They kept saying we are working on the problem, but it was not back till early morning!
2022년 7월에 2박 숙박함
답변 제공: The Guest Relations 님, 2022년 9월 3일
Dear guest,Thank you for taking the time to tell us about your stay at Sofitel Le Scribe Paris with us. We are sorry that this situation beyond our will impacted your experience with us.It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Debbie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing! So helpful and so wonderful!! Wish we stayed longer!!
2022년 7월에 1박 숙박함
답변 제공: The Guest Relations 님, 2022년 9월 3일
Dear Madam,We very much appreciate your comments regarding your stay with us.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top located. Wonderful rooms. Great service. However, waiting times at reception are long (only 2 desks for such a big hotel). Breakfast is the worst breakfast ever experienced in a 5 Star hotel; underground, no ambiance, loud, chaotic!
2022년 7월에 1박 숙박함
답변 제공: The Guest Relations 님, 2022년 9월 3일
Dear Sir,Thank you for taking the time to tell us about your experience at Sofitel Le Scribe Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies.We strive to provide a superior service experience for every customer. Please rest assured that we informed the Front Desk Manager and the Food & Beverage Director about your experience at the reception and at the breakfast room. We already took appropriate measures to prevent any future occurrence.It is our hope that you will give us the opportunity to better serve you in the near future.

6/10 - 괜찮아요

Masood

좋아요: 청결 상태, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: The Guest Relations 님, 2022년 9월 3일
Dear guest,Thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies.We strive to provide a superior service experience for every customer; therefore your feedback will be very important to us if you can let us know what we can improve in order to prevent future occurrence.It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
exellent disposition !!!! from the staff to give me a great experience. knowing all industry is understaff scribe is doing there best 👍
2022년 6월에 6박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Sir,We very much appreciate your comments regarding your stay at the Sofitel Le Scribe Paris Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience.

10/10 - 훌륭해요

DEBORAH

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Deborah,Thank you for taking the time to tell us about your experience at the Sofitel Le Scribe Paris Opéra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

10/10 - 훌륭해요

Jorge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 4박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Jorge,We very much appreciate your feedback regarding your stay at the Sofitel Le Scribe Paris Opéra. Your satisfaction is our most precious reward.

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Les Relations Clientèle 님, 2023년 3월 17일
Cher Monsieur,Nous vous remercions pour vos commentaires suite à votre séjour au Sofitel Le Scribe Paris Opéra. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.

10/10 - 훌륭해요

Dudley 님, Watersmeet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, comfortable
2022년 5월에 4박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Dudley,We very much appreciate your comments regarding your stay at the Sofitel Le Scribe Paris Opéra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
安心できるホテル
3年ぶりに、3泊しましたが、安心して泊まれるホテルです。Operaに近く、シャルル・ド・ゴールからのロワシーバスのバス停にも近いし、便利です。内装も新しくなっていて、狭いながらも快適な作りになっています。
2022년 5월에 3박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
この度は、Sofitel Le Scribe Paris Opéra でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。

10/10 - 훌륭해요

Mohamed

2022년 4월에 3박 숙박함
답변 제공: The Guest Relations 님, 2023년 3월 17일
Dear Mohamed,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.