객실 내 금고, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상

문트리 그로브 여행 후기

3 out of 5
문트리 그로브
127, 129, 131A – F, Lebuh Muntri, Georgetown, George Town

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 194개 이용 후기 중 135개" "
평점 8 - 좋아요. 194개 이용 후기 중 46개" "
평점 6 - 괜찮아요. 194개 이용 후기 중 5개" "
평점 4 - 별로예요. 194개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 194개 이용 후기 중 0개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very kind and friendly staff with spacious, exotic and stylish hotel room. Breakfast area is so cute!
답변 제공: Han 님, 2018년 6월 29일
Thank you for the lovely feedback.

10/10 - 훌륭해요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location for exploring historic Georgetown. Friendly and welcoming staff
2024년 3월에 5박 숙박함

8/10 - 좋아요

stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, very large nice room. Swimming Pool a bonus. Only drawback can be noisy at night
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

ALAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Two words....Eight Stars. A five stars experience, the staff were exceptional. Joice, Ragu and Saeje merits the remainder 🌟.
2024년 1월에 8박 숙박함

10/10 - 훌륭해요

Graham

2024년 1월에 5박 숙박함

10/10 - 훌륭해요

YU-JUNG

2023년 11월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and Smelly and just uncomfortable.
The staff is amicable and lovely but unfortunately, this is not enough to make a stay pleasant. Upon entering my room there was a terrible smell of urine everywhere. You can tell the room had not been properly cleaned. The refrigerator edges are so dirty I was afraid to touch it with bare hands, I found black hair all over the sink....my hair very blonde. The bed was incredibly hard, it felt like sleeping on the floor. My back has been sore the whole stay. The sheets didn't seem to be washed as they smelled of urine and we musty. This property is not well looked after. I am very surprised at all the positive reviews as it is very rundown and not in the most hygienic of conditions. Every inch of the room was dirty and unkempt. It is a shame because they have the nicest staff.
2023년 11월에 2박 숙박함
답변 제공: R.Ragu 님, 2023년 11월 9일
Dear Ronald,We are very sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable, and pleasant place to stay, and we sincerely apologize that our hospitality and attention to details left something to be desired on this occasion - this is very unlike us. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our facility and preparing the rooms for upcoming guests, so it is strange that this happened. We extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay, but we appreciate you staying with us on this visit, and we sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

10/10 - 훌륭해요

Kay Wee

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muntri Grove is tucked away down a small street making a cozy place to come home to at the end of the day. All the staff greet you with a beautiful smile and make you feel welcome. This was my second stay here and staff remembered me from my first visit. My room was spacious, comfortable and clean. The bed was a little too hard for me but wouldn’t stop me from staying there again. I will recommend Muntri Grove to my friends.
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Pak Yan

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Ruth

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Ruth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay at Muntri Grove. The staff was incredibly kind and attentive, the room was beautiful and so large, and the pool area was lovely. Although the staff warned me about the music next door it was never so loud to be bothersome. I was lucky enough to be there for the monthly dinner series, if you are able to attend this I absolutely recommend as it was an amazing experience that really enhanced my trip.
2023년 1월에 3박 숙박함

4/10 - 별로예요

Sue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Sadly, this gorgeous wee heritage hotel has been compromised by an outdoor bar that has just opened next door. The bar has live & taped music playing extremely loudly into the wee hours. We stayed on the Friday night, having been supplied with earplugs by the staff. The music was so loud they made no difference at all, it was like trying to sleep in a nightclub. The music played until 3am even though the bar said its closing time was midnight (we couldn't beat it so we joined it until midnight). We had to check out & find another hotel for the following night. I felt really bad for the reception staff, they were very understanding but there is nothing they can do to remedy the situation for the guests.

4/10 - 별로예요

Azlin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Disappointing
Disappointing. Room was generally clean but mosquito net over the was filled with so much dust that I had to take antihistamines to stop coughing. Bedding was unsatisfactory- bedspread with no proper blanket or duvet. Uncomfortable to the skin and inappropriate, and inadequate. There is a very loud pub just beside the hotel playing pounding music on some nights (dance music with an out of tune live band) up to midnight. It made a decent hotel seem like a backpacker's retreat. We should have been warned about this on the website and not after having paid for the hotel. Reception assured us that the music would not reach the bedroom area but it was just as loud, as the soundproofing of the hotel was poor. There from the room door for example had slats which allowed noise and light in. I did not pay for a place that's so unreasonably noisy. Room was huge but the bathroom was weird - a small shower cubicle and a small toilet cubicle, both with glass doors and opened up directly into the living/sleeping area. Just not what one would expect in a good hotel. These issues spoilt what would otherwise have been a good hotel at a good location. For a hotel rated 9/10, this was shocking. Never coming back.
2022년 12월에 2박 숙박함
답변 제공: Ragu 님, 2022년 12월 25일
Dear Azlin,Thank you for choosing us at Muntri Grove. We are extremely pleased to note your positive comments and many thanks for sharing your thoughts on us indeed feedback from guest serve as a great learning point for me and my teams to be better. We hope to provide a seamless experience next time.With regards to the noisy bistro, we have been trying to work things out with them so that our guests are not disturbed. As we are of course in the heart of a living, breathing city and traffic and sound are part and parcel of it, some guests don't mind this, while some are more sensitive and we try to alleviate the situation for them when this occurs. While the strict restoration impositions and respecting the heritage behind this, limitations existed on how much enhancing of the structure and interior fittings could be done, especially in soundproofing.However, we are very glad to know you were pleased with the hotel overall. We hope you will find the time to stay with us again and be able to truly experience and continue to meet your expectations.Warmest Regards,R.RaguResident Manager

4/10 - 별로예요

Linh

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
I would have given this place 5 stars for the beautiful hotel, immaculate and clean rooms and friendly staff. But my partner and I stayed for 6 nights and 5/6 nights we couldn't sleep because of the loud, open-air club down the street. They even have huge sub woofers on tree tops! Since the hotel is a heritage building, it does not have modern insulation that can keep out the noise (ex: the wooden room door has open slits on them, so no sound proofing from outside noises). The music would start playing around 9pm and would get progressively louder and louder until 2/3am in the night. When we finally get sleep at 3am, we woke up from the mosque prayers at 6am. Ear plugs do not help. First we were told it was the world cup, then the next day it was just a one time party, etc. We ended up switching three different rooms to try to get as far away as possible from the noise. Finally, on our last night, they moved us into a sister hotel down the street (which was far enough from the club that we could sleep). Really wished they had moved us from the start instead of getting our hopes up and making us pack every other day for a different room. It felt like they wanted to pretend it wasn't a problem until it was honestly too late for us (lack of sleep for consecutive nights was really grating on us). Jenny, one of the hotel receptionists was extremely nice throughout. The other receptionist felt more on the manager's side than the client's side which was a bit disappointing (he was t
2022년 12월에 6박 숙박함

10/10 - 훌륭해요

Lindsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 7박 숙박함

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a beautiful historic hotel nestled in the heart of Georgetown. Mr. Ragu warmly welcomed us and helped us settle in. He was so helpful and knowledgeable. Jenny at the front desk was very kind and helpful! We will definitely stay here again!
2022년 10월에 2박 숙박함
답변 제공: Shawn 님, 2022년 10월 24일
Thank you for your review.

8/10 - 좋아요

Cheuk Ho

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I enjoy learning the history about this hotel, the setting and the atmosphere were great. But since it is a renovated building, the sound isolation was sort of terrible and I can hear people talking next door and walking upstairs.
2022년 9월에 2박 숙박함
답변 제공: Shawn 님, 2022년 10월 24일
Thank you for your review.

10/10 - 훌륭해요

Tiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great lovely break at Muntri Grove
Our room looked exactly like it did in the photos. Absolutely love the decor, was a mix of old and new. Bed was comfortable and I had the best few nights of sleep in a long time! Water pressure was also fantastic. Surrounding area is really quiet which I very much enjoyed. Hotel is located almost to the end of a street which meant that it was pretty much silent throughout the day. Loved that it was only a 5 to 10 min walk to amazing food and things to see. Staff were excellent, thank you guys for making it so enjoyable.
Our room with a King bed
2022년 6월에 4박 숙박함
답변 제공: Shawn 님, 2022년 7월 8일
Thank you for your review

8/10 - 좋아요

YOKE CHING

2022년 5월에 2박 숙박함
답변 제공: Shawn 님, 2022년 5월 21일
Thank you for the rating.

10/10 - 훌륭해요

Ong

2022년 3월에 1박 숙박함
답변 제공: Muntri Grove Hotel 님, 2022년 4월 5일
Thank you for the review.

10/10 - 훌륭해요

Hussin

출장 여행
좋아요: 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함
답변 제공: Muntri Grove Hotel 님, 2022년 1월 24일
Thank you.

10/10 - 훌륭해요

Shahariz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Literally walkable to any part of the city from Muntri Grove. Great and warm hospitality by the staff. If you like peace and quiet, this is definitely the place to go. Can improve further on the water pressure though. Other than that, it was a perfect stay for my wife and I. Will definitely repeat the experience in the future.
2022년 1월에 2박 숙박함
답변 제공: Suraya 님, 2022년 1월 23일
Dear Shahariz Greetings from Muntri Grove Hotel ,Penang Malaysia! We appreciate and thank you for choosing the hospitality of George Town Heritage Hotels while giving us a perfect rating about our hotel . I'm sure our entire staff enjoyed cater to your needs as much as you enjoyed your stay with us at Muntri Grove . We delighted to hear that you had a pleasant stay with us and would like to thank you for your positive comments on the services , facilities and our strategic locations . We are glad to know that we served you well ! Please do come again to Muntri Grove and all of us here look forward to be at your service again . Sincerely , Ms Suraia - Resident Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great stay as always! Lovely room, fab location.
2021년 10월에 4박 숙박함
답변 제공: Muntri Grove Hotel 님, 2021년 10월 25일
Thank you!

10/10 - 훌륭해요

Kah Soon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great weekend in Penang
Lovely place. would go back again.
2021년 10월에 2박 숙박함
답변 제공: Muntri Grove Hotel 님, 2021년 10월 22일
Thank you for the lovely review,

10/10 - 훌륭해요

KM

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my 3rd time staying in this hotel. Best experience as always.
2020년 12월에 1박 숙박함
답변 제공: Han 님, 2021년 1월 7일
Thank you so much for staying with us.

10/10 - 훌륭해요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceeded expectations. Hidden Gem
Exceeded expectations... this 2 story hotel is much better than hotels of higher star rating.. The staff were fantastic.. the rooms were very clean, spacious and well appointed. The manager is a gem and staff very accommodating.. its quietly hidden down a side street conviently located in the heart of Georgetown, and minutes away from major tourist hotspots and food spots/ blue manson etc will stay again. Being cycling friendly was a major plus as I was on a cycling road trip and pool upstairs was a pleasant relaxing bonus.
2020년 9월에 2박 숙박함
답변 제공: H 님, 2020년 9월 11일
Thank you for your booking.

10/10 - 훌륭해요

Norhuzaimah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous place
Amazing room. Nice pool. Excellent services esp by Mr Fazli. Parking limited, with some options.
2020년 8월에 2박 숙박함
답변 제공: H 님, 2020년 9월 7일
Thank you.

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Real Gem of a Boutique Hotel
Very friendly and helpfull staff at the perfect location. Nice pool area that will make your perfect weekend trip. Rooms are spacious and clean. Highly recommend this place!
2020년 7월에 2박 숙박함
답변 제공: Han 님, 2020년 7월 16일
Thank you, Martin.

10/10 - 훌륭해요

andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, large and very clean room ! Fast and efficient check in and friendly staff. Good breakfast with daily specials in nice surroundings. Location is excellent in centre of town!
2020년 3월에 3박 숙박함
답변 제공: H 님, 2020년 3월 16일
Thank you.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small quiet hotel in good location in the city, with attentive friendly staff. Large rooms, cool rooms which totally suited us. Nice pool and deck to return to after busy days out.
2020년 2월에 6박 숙박함
답변 제공: H 님, 2020년 3월 6일
Thank you.

10/10 - 훌륭해요

Angela 님, Kent, England

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property really is worth a visit. A real hidden gem in the middle of George Town. The staff are so friendly, and will go out of their way, to make sure that your stay is perfect. The pool is a real god send. Extremely clean. A special thank you to Sam, who went above and beyond. Thank you doesn't cover it. If you are ever in Penang, worth a visit, as so close to all the sites.
2020년 2월에 11박 숙박함
답변 제공: H 님, 2020년 2월 22일
Thank you.

10/10 - 훌륭해요

Brian&Tiago 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at The Muntri Grove Hotel for 12 nights over the Chinese New Year period. Throughout our stay the care and service we received was outstanding. Manager Fazli and his team were such warm friendly people. They really made our time at Muntri Grove very special. Our room was large, comfortable and well maintained. And the pool, an oasis of calm. The hotel was perfectly located in the old town area, close to everything we needed to make our holiday memorable. Five stars all the way from us. We will highly recommend this hotel to our friends.
2020년 1월에 5박 숙박함
답변 제공: H 님, 2020년 2월 11일
Thank you.

10/10 - 훌륭해요

Pat 님, Scotland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large, clean and comfortable rooms plus friendly and helpful staff made this quiet setting in the heart of the old town an ideal base for our party of four to explore Penang. Close to sister properties, Muntri Mews and Seven Terraces, it kept our eating out choices to a stroll away to extraordinary meals! Thank you, we’ll be back!
2020년 2월에 2박 숙박함
답변 제공: H 님, 2020년 2월 10일
Thank you.

10/10 - 훌륭해요

MargaretG 님, Melbourne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the moment we arrived at Muntri, Fazli made us feel so welcome and like we were at home away from home. The rooms are spacious and clean with a day bed and a gorgeous mosquito net draped four poster. We were on a family holiday and all of us felt completely at home from the minute we arrived. Our breakfast every morning, although light, was always delicious especially the roti and the chicken porridge served by the very smiling and delightful Hansi and Shinii. Hansi very quickly remembered how we liked our coffee and also explain all the local dishes which changed each day, on the weekend they also do a wonderful local afternoon tea where Fazli himself makes the cakes. All in all we had the most wonderful stay for 8 nights and we will definitely be back. Thank Muntri Grove team for making our family holiday so special
2019년 12월에 8박 숙박함
답변 제공: H 님, 2020년 1월 4일
Thank you.

10/10 - 훌륭해요

RB 님, Toronto

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The service was excellent and the staff were super courteous and helpful. This made our stay very nice. The property is very nice, but is showing it's age in some small ways -- bathrooms are a little worn, with mould on the ceilings and around the sink and shower caulking. These are easily fixed so it's a bit strange that the hotel management doesn't seem to deal with this on a routine maintenance schedule. In one of the rooms we stayed in, the mosquito net around the bed was quite dirty and we had to get the staff to remove it. Again, shows a lack of attention to maintenance. Other than these few things, overall we were happy with our stay and found it to be good value for the price we paid.
2019년 12월에 2박 숙박함
답변 제공: H 님, 2019년 12월 28일
Thank you

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely location, very peaceful. Staff are lovely (with one exception) and it is just a nice relaxed vibe in a pretty hectic city.
2019년 12월에 8박 숙박함
답변 제공: H 님, 2019년 12월 21일
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8/10 - 좋아요

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연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious rooms. Charming, helpful staff. Difficult access by car and limited parking, though. Noise throughout the night from neighbouring bars made sleep difficult on Saturday night.
2019년 12월에 3박 숙박함
답변 제공: H 님, 2019년 12월 17일
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10/10 - 훌륭해요

Suzette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Calm refuge in UNESCO Georgetown.
We thoroughly enjoyed our 10 night stay in UNESCO GEORGETOWN'S Muntri Grove Boutique Hotel. With only 16 rooms, all refurbished from row of historic shophoises we felt like we were staying in a stately private hotel. Our room comprising a sitting area, desk and lovely views to the lush garden was large and beautifully furnished. The pool was a huge bonus especially after long hit days if walking around this interesting town. The staff were attentive, professional and very friendly - all with excellent local knowledge. Breakfasts we're delicious and featured daily local.specialities. Excellent coffee too. Story at Muntri Grove. You'll really enjoy this lovely calm home away from home hotel.
2019년 11월에 10박 숙박함
답변 제공: H 님, 2019년 12월 17일
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8/10 - 좋아요

Derren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty Good & in a Good Spot
Nothing not to like here. We had a 3 night stay and it was all fine. Good enough location just off the core zone. Nice room, very spacious. Bed a little hard for me but ok. Staff good, brekky just right. Not palatial but comfortable. Only downside is that there is a school next door and it is very noisy early on school days. Nothing the hotel can do but needs to be mentioned
2019년 10월에 3박 숙박함
답변 제공: H 님, 2019년 10월 25일
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10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location in heritage precinct of Georgetown, faultless service clean and comfortable rooms.
2019년 10월에 5박 숙박함
답변 제공: H 님, 2019년 10월 21일
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10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
位置方便附近名勝,房間大有特式因是歴史建築改建,感覺非常好。十分潔淨但 sofa cushion有少少異味。
2019년 10월에 2박 숙박함
답변 제공: H 님, 2019년 10월 15일
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10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very lovely hotel. Room and amenities, service, everything was awesome.
2019년 9월에 3박 숙박함
답변 제공: H 님, 2019년 10월 1일
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8/10 - 좋아요

gregoire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함
답변 제공: H 님, 2019년 9월 21일
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10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ジョージタウンの中心部にあり、観光名所にも歩いて行ける。 少し路地に入るので、喧騒から逃れれる。 建物は横長の二階建てで、プラナカン様式をリノベーションしてある。宿泊した部屋は一階だったので、入り口が庭に面し、テーブルが置いてある。自然を感じれる。鳥の鳴き声も聞こえる。天井も高く、部屋も広い。 天蓋付きベッドで、夕方には蚊帳をかけてくれる。通常のチェックインより早い午前中についたにも関わらず、すぐに部屋へ案内してくれた。 部屋の設備も説明してくれました。 調度品も所々にプラナカンならではのものがあり、可愛いです。 また、ウエルカムドリンクとして、温かいハス茶?とあずきバーを用意して下さった。 スタッフも皆がフレンドリーで、笑顔で、丁寧、ホスピタリティに溢れている。 鍵は今時珍しい普通の鍵。 二泊三日したが、最終日に、夕方のフライトの時間だったので、バゲージとシャワーを借りたい旨を伝えると、ご厚意で14時まで部屋を使えレイトチェックアウトさせて下さいました。 また、ノベルティにマグネットとナッツを下さいました。 GRUBをピックアップするため、通りまで荷物も運んで下さいました。 いちど、部屋の掃除を忘れてたみたいで、すぐに伝えると、希望時間に掃除してくれた。 朝ごはんは、シンプルです。肉系やサラダ、ヨーグルトは無いですが、シリアル、パン、ドリンク、果物数種類と、卵料理を作ってくれます。ニョニャクエがそれが美味しかったです。 近隣に多民族国家らしく、たくさん美食があるので、充分でした。 シャワーの水圧は、悪くはなかったです。 ミネラルウォーターも4本ありました。 次回もこちらに泊まりたいと思います。 コスパの良いホテルです。 なによりもスタッフの方々が良かった。
2019년 8월에 2박 숙박함
답변 제공: H 님, 2019년 9월 10일
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8/10 - 좋아요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
De locatie was prima, alles was goed te bereiken in Georgetown. Het personeel is super vriendelijk en behulpzaam. De kamers zijn eenvoudig maar netjes.
2019년 8월에 7박 숙박함
답변 제공: H 님, 2019년 8월 26일
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10/10 - 훌륭해요

sandrine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
QUEL CHARME !
Hôtel très agréable, peu de chambres à la décoration très raffinée avec coin salon et personnel adorable. Très bien situé, la piscine est agréable après les ballades sous la chaleur (seul point faible : sa propreté à améliorer). Le petit déjeuner mériterait plus de choix mais sinon nous avons passés 3 jours de rêve !
2019년 8월에 3박 숙박함
답변 제공: H 님, 2019년 8월 24일
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10/10 - 훌륭해요

Ernest

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A charming boutique hotel.
We had an enjoyable and comfortable four nights stay at this charming boutique hotel. Room was big, airy and nicely decorated and opened out to the lovely garden being on the ground floor. Breakfast was good. Pool was long and deep enough for a decent swim. Staff were friendly and helpful especially Esther. Some noise in the mornings from the adjacent school. Great location. Close to Love Lane, Lebuh Chulia and Red Garden Food Court.
2019년 7월에 4박 숙박함
답변 제공: H 님, 2019년 8월 17일
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10/10 - 훌륭해요

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2019년 8월에 4박 숙박함
답변 제공: H 님, 2019년 8월 13일
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