Sorry, for the mix up.I appreciate you bringing that to our attention. We never kick anyone out under those circumstances. The only reason we monitor the late check outs is so that we have enough time to get the rooms clean by the next check in time. Thanks for staying with us.

Dear Guest,Thank you for sharing your check-in and check-out experience with us. We apologize for any inconvenience caused by the delay in having your room ready upon arrival and the lack of staff availability during your checkout. Your feedback is essential, and we will use it to improve our service standards. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother stay in the future.Sincerely,Hotel Manager

Dear Guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our property conveniently located, reasonably priced, and comfortable. We apologize for any stale smell in the rooms and appreciate your understanding that it may be due to the carpets needing cleaning. We're glad our staff could make your stay enjoyable, and we hope to welcome you back again soon.Sincerely,Hotel Manager

Dear Guest,Thank you for sharing your feedback. We're delighted you enjoyed your time at our hotel, appreciating the amenities and service. We apologize for any inconvenience caused by the noise and disturbances from other guests. Rest assured, we'll address these concerns promptly to ensure a more peaceful and enjoyable experience for all our guests.Sincerely,Hotel Manager

Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the broken side door and the mildew in the tub grout. Rest assured, we're addressing these issues to ensure they are resolved promptly. We're glad to hear that you found the beds comfortable, the rooms spacious, and enjoyed our complimentary breakfast. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Sincerely,Hotel Manager

Dear Guest,Thank you for your kind words! We're thrilled to hear that you had an exceptional experience during your stay with us. Providing the best service possible is our goal, and we're delighted that we could meet your expectations. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

Dear Emily,Thank you for your feedback. We're glad to hear that you found the room clean and satisfactory at a good price point. We apologize that the breakfast did not meet your expectations. Your input is valuable to us, and we will take your comments into consideration as we strive to improve our breakfast offerings for our guests. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Bayle,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate the opportunity to understand more about your concerns so we can address them appropriately. Please feel free to reach out to us directly to discuss your experience further.Sincerely,Hotel Manager

Dear Yolenyn,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your feedback with us. We're deeply sorry to hear about the issues you experienced during your stay. Maintaining a clean and comfortable environment is paramount to us, and we regret that we fell short of your expectations in this regard. Please know that we take your comments seriously and will address these concerns with our team to ensure that such issues are rectified promptly. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Sincerely,Hotel Manager

Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the difficulty in opening and closing room doors, as well as the cleanliness issues and maintenance issues in the elevator. Your comments are important to us, and we will address them with our team to ensure improvements are made. We're glad to hear that you found the bed comfortable and that you enjoyed the breakfast. We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Steven,Thank you for choosing to stay with us and for sharing your feedback on Expedia. We're glad to hear that you had a positive experience overall. If there's anything specific that we can improve upon to earn that extra star from you next time, please feel free to let us know. We appreciate your support and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

Dear Tacheryl,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be conveniently located and that you appreciated the amenities offered.We apologize for any issues you encountered during your stay. Your comments regarding cleanliness and noise have been noted, and we will work diligently to address them and improve our services for future guests.We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience.Sincerely,Hotel Manager

Dear Tom,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take your comments seriously and will address them internally to ensure improvements are made. Please accept our apologies for any inconvenience caused, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Marc,Thank you for taking the time to leave us a 5-star rating on Expedia! We're delighted to hear that you had an excellent experience during your stay. If you have any further feedback or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

Dear Guest,We're sorry to hear about your experience and apologize for any inconvenience you encountered during your stay. Your feedback is important to us, and we'll address the issues you mentioned to improve our services. We're glad to hear that you found the beds comfortable and hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

Dear Guest,We're deeply sorry to hear about your experience. Please accept our sincere apologies for the issues you encountered during your stay. Rest assured, we take these concerns seriously and will address them promptly to ensure a better experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope you'll consider giving us another chance to exceed your expectations.Sincerely, Hotel Manager

Dear Chelsey,Thank you for taking the time to share your feedback. We appreciate your honesty and will use your comments to improve our services. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

Dear Ana,Thank you so much for the perfect rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.Sincerely,Hotel Manager

Dear Denton,Thank you for taking the time to leave us a perfect rating on Expedia! We're thrilled to hear that you had an excellent experience during your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

Dear Manuel,Thank you for your feedback. We're glad to hear that you found the room clean and quiet, but we apologize for any shortcomings in the service you received from the lady at the front desk. Providing excellent customer service is important to us, and we will address this issue with our team to ensure it does not happen again. We appreciate your input, and we hope to have the opportunity to welcome you back for a better experience in the future.Sincerely, Hotel Manager

Dear Dianne,Thank you for your feedback. We're glad to hear that you usually have a good stay with us and that our location is convenient for your needs. Being close to downtown, bases, and beaches is important, and we're pleased that our location meets your requirements. We appreciate your loyalty and look forward to welcoming you back for another convenient stay in the future!Sincerely, Hotel Manager

Dear Kylee,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager

Dear zieglerjames,We apologize for the disturbance caused by the loud door slamming during your stay. Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that we fell short of meeting your expectations in this regard. We will address this issue promptly with our team to find a solution and minimize noise disruptions in the future. We appreciate your understanding. If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely, Hotel Manager

Dear Isela Eunice Alfaro,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Damiyah,Thank you for your feedback! We're glad to hear that you enjoyed your stay and found the rooms nice. Providing comfortable accommodations is important to us, and we're delighted that you were satisfied with your room. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

Dear Charles,Thank you so much for your perfect rating and kind words! We're delighted to hear that you had a fantastic experience during your stay. Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations. We look forward to hosting you again for another memorable stay in the future.Sincerely,Hotel Manager

Dear Maxwell ,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

Dear Charles,Thank you for your feedback! We're glad to hear that you found the room very nice. Providing comfortable accommodations is important to us, and we're pleased that you were satisfied with your room. If there's anything specific you think we could improve to earn a higher rating next time, please let us know. We appreciate your input and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

Dear Sokha, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Guest,Thank you so much for giving us a 10-star rating! We appreciate you choosing our hotel and taking the time to provide such positive feedback. Our goal is to ensure our guests have an enjoyable stay, so we're thrilled you had an excellent stay. We look forward to hosting you again in the future and providing another outstanding experience. Being regarded so highly by you is an honor! Sincerely,Hotel Manager

Dear Maria,Thank you for your feedback! We're glad to hear that Erika at the front desk was helpful and that you found the beds comfortable and the room clean. We apologize for any inconvenience caused by the presence of small roaches. We take cleanliness and pest control seriously, and we will address this issue promptly. Your feedback about the carpeting and fumigation is noted, and we will take it into consideration for future improvements. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay in the future!Sincerely, Hotel Manager