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피어 21 아파트먼트 호텔 프리맨틀 여행 후기

4 out of 5
피어 21 아파트먼트 호텔 프리맨틀
7-9 John Street, North Fremantle, WA

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 901개 이용 후기 중 541개" "
평점 8 - 좋아요. 901개 이용 후기 중 295개" "
평점 6 - 괜찮아요. 901개 이용 후기 중 49개" "
평점 4 - 별로예요. 901개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 901개 이용 후기 중 2개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

soyeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
프리맨틀 가성비 좋은 호텔
시설도 깔끔하고 직원도 친절해서 무척 마음에 들었습니다. 리버뷰로 예약을 해서 그런지 뷰는 정말 예뻤어요. 1박만 해서 아쉬운 호텔 이었네요. 다만 와이파이가 무료라고 되어 있는데 유료입니다.
2018년 11월에 1박 숙박함
답변 제공: Peter H 님, 2018년 12월 6일
HI Soyeon Thank you for your review. I am pleased that you have enjoyed your stay with us. Kind regards Peter Halliday General Manager

10/10 - 훌륭해요

NACKMIN 님, 대한민국 부산

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
주변 환경이 아름다운 훌륭한 호텔입니다. 번거러운 일상을 벗어나 한적함을 찾는 분들께 적극적으로 추천합니다.

8/10 - 좋아요

suh 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행 적합
가족여행에 적합함. 렌트 이용객에 한함. 익스피디아에서 하면 싸나 객실뷰 없는 방으로 줌. 하지만 가성비 좋으니 불만 없음. 강추히ㅣㅁ

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: FJ 님, 2024년 4월 15일
Dear RogerThank you for your 5 Star review. We can't wait to welcome you back for another brilliant stay.Warm regardsFleur JubbGeneral Manager

8/10 - 좋아요

Gwendolyn

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Easy access to biking trails around Fremantle.
2024년 1월에 2박 숙박함
답변 제공: FJ 님, 2024년 3월 25일
Dear GwendolynThank you for your review. So great to see you took advantage of our Urban Resort location by the Swan River in North Fremantle, the perfect stepping off point for adventures!We look forward to welcoming you back soon.Best personal regardsFleur JubbGeneral Manager

10/10 - 훌륭해요

Jen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a ground floor apartment with Riverview. It was beautiful looking out over the marina. Such friendly staff and secure parking. I was travelling alone and felt very safe. The surrounding area was very nice, especially the little beach. Highly recommend.
2024년 3월에 1박 숙박함
답변 제공: FJ 님, 2024년 3월 15일
Dear JenThank you for your 5 Star review and beautiful comments. We'll be sure to share them with the wider team here and we look forward to welcoming you back soon.Best personal regardsFleur JubbGeneral Manager

8/10 - 좋아요

Miles

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very impressed by the facilities for a small hotel. Brekky was fantastic and great value. Loved the water front jetty views.
2024년 1월에 2박 숙박함
답변 제공: FJ 님, 2024년 2월 2일
Dear MilesThank you for your review. We're so glad you enjoyed the facilities and amenities and we couldn't agree with you more on the brekky!Looking forward to welcoming you backBest regardsFleur JubbGeneral Manager

10/10 - 훌륭해요

George 님, Chichester

2024년 1월에 3박 숙박함
답변 제공: FJ 님, 2024년 2월 2일
Thank you for the 5 Star review. Our team can't wait to welcome you backVery best regardsFleur JubbGeneral Manager

10/10 - 훌륭해요

Rhiannon 님, Mandurah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very pleasant surprise. We stayed as guests of a wedding nearby and this property was perfect. Loved the location on the water and being so close to where we needed to be. Interesting to find it is dog friendly, so would love to come back with our pooch, she'd love it too!
2023년 12월에 3박 숙박함
답변 제공: FJ 님, 2024년 1월 10일
Dear RhiannonThank you for your 5 star review! We're so glad you enjoyed your stay and the convenience of our location, what a wonderful reason to be travelling!We look forward to welcoming both you and your pooch back soon!Best personal regardsFleur JubbGeneral Manager

6/10 - 괜찮아요

Shane 님, Forrestfield

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Fleur Jubb 님, 2024년 1월 8일
Dear ShaneThank you for your review and apologies for the issues on this stay.We hope to have the chance to welcome you back for a more enjoyable stay in the future.Best regardsFleur JubbGeneral Manager

10/10 - 훌륭해요

Peter

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful position but parking tight. Friendly staff very helpful.
2023년 12월에 3박 숙박함
답변 제공: Fleur Jubb 님, 2024년 1월 1일
Dear PeterThank you for your 5 Star review. We're glad you enjoyed our location and friendly, helpful staff. We look forward to welcoming you back for an even better stay in 2024Warm regardsFleur JubbGeneral Manager

10/10 - 훌륭해요

Jenny

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was amazing, had a room that backed onto the pool, very quiet overnight.. Our cooked breakfast was delicious.
2023년 12월에 1박 숙박함
답변 제공: Pier 21 님, 2023년 12월 6일
Hi Jenny,Thank you for your wonderful review, and we hope to see you again soon.

10/10 - 훌륭해요

Graham

좋아요: 청결 상태, 객실의 편안함
Nice peaceful venue overlooking the boats on the Swan River. very nice one night relaxing stay.
2023년 11월에 1박 숙박함
답변 제공: TP 님, 2023년 12월 1일
Dear GrahamThank you so much for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay in our modern self-contained apartment. It's great to know that you found our Hotel peaceful and you enjoyed the view of the Swan River. I will surely pass this along to the team, they will be thrilled to know your stay meet your expectations and for the 10/10 score.It was a pleasure having you and we hope to welcome you back for another memorable stay in the future. Kind RegardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff were fantastic. Location is perfect. You can easily walk to the beach or river. Rooms were spacious and quite.
2023년 11월에 2박 숙박함
답변 제공: TP 님, 2023년 11월 29일
Dear EmilyThank you for taking the time to share your positive experience at our property. We are thrilled that you had a wonderful stay. It is delightful to know that you enjoyed our location and spacious rooms close to the river. We take pride in maintaining well-fitted and spacious rooms ensuring our guests have a comfortable and pleasant stay. Our team is dedicated to providing a warm and professional service, and its rewarding to hear that they made a positive impression on you. Thank you for highly recommending our property. Your positive feedback means a lot to us, and we look forward to welcoming you back when you next visit Fremantle.Thanks and regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Geoff

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, location and location.
2023년 11월에 2박 숙박함
답변 제공: TP 님, 2023년 11월 27일
Dear GeoffThank you for choosing to stay at Pier 21 and for providing your feedback.Your comments are important to us and thank you for your rating, I will be sure to pass this on to my team as they will be pleased to know your score.We trust we met all your expectations during your stay, we welcome any additional comments which will help us improve the guest experience. Our location is certainly one of our features.We look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaRelief General Manager

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Was a nice pleasant place and getting to park my car there prior to attending a function was a bonus.
2023년 11월에 1박 숙박함
답변 제공: Pier 21 님, 2023년 11월 20일
We hope to see you back here at Pier 21!Many Thanks,Pier 21 Reservations

10/10 - 훌륭해요

Emanouil

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Well shaped and equipped appartments with a wonderful view.
2023년 11월에 3박 숙박함
답변 제공: TP 님, 2023년 11월 16일
Dear Emanouil, Thank you so much for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay in our modern self-contained apartment. It's great to know that you found the facilities well-maintained and equipped. I will surely pass this along to the team, they will be thrilled to hear that their hard work is recognized. It was a pleasure having you and we hope to welcome you back when you are next in Fremantle. Kind RegardsTony PallottaGeneral Manager

8/10 - 좋아요

Marc

좋아요: 청결 상태, 객실의 편안함
Superbe séjour
Calme, confortable, propreté irréprochable.
2023년 11월에 1박 숙박함
답변 제공: TP 님, 2023년 11월 15일
Dear MarcThank you for taking the time to share your positive experience at Pier 21 Apartment Hotel. We are thrilled that you had a wonderful stay. It is delightful to know that you enjoyed our location and comfortable. Our team is dedicated to providing a warm and professional service, and its rewarding to hear that they made a positive impression on you. Thank you for highly recommending our property. Your positive feedback means a lot to us, and we look forward to welcoming you back when you are next in Fremantle.Kind regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Lovely place
2023년 11월에 1박 숙박함
답변 제공: TP 님, 2023년 11월 13일
Dear RobertThank you for taking the time to provide us with your feedback during your recent stay.Your feedback is important to us and thank you for your 5/5 rating.We trust we met all your expectations during your stay, we welcome any additional comments which will help us improve the guest experience.We look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Lorna

2023년 11월에 1박 숙박함
답변 제공: TP 님, 2023년 11월 12일
Dear Lorna Thank you for choosing to stay at Pier 21, we appreciate your feedback.Your comments are important to us and thank you for your 10/10 rating, I will be sure to pass this on to my team as they will be pleased to know your score.Thank you for highly recommending our property. Your positive feedback means a lot to us, and we look forward to welcoming you back in the future for another enjoyable stay when you are next in Fremantle.Thanks and regardsTony PallottaRelief General Manager

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Views were amazing, nice big clean room
2023년 11월에 1박 숙박함
답변 제공: Pier 21 Reservations 님, 2023년 11월 4일
Thank you for your stay here with us Stacey. It was a pleasure to have you here and hope to see you back soon!Stay well and safe travels!Regards,

10/10 - 훌륭해요

benjamin

연인과의 여행
좋아요: 편의 시설/서비스
Our riverview king suite was great-large,clean,with great view of the water & the boats. Check-in was easy,free parking,and nice (but small) indoor heated pool & spa which wasn’t busy. Beautiful quiet area only a short drive into the city. The only issue we had was a bit of noise at night from the balcony above & in the morning from people walking past as the bedroom is very close to walking path.
2023년 10월에 2박 숙박함
답변 제공: TP 님, 2023년 10월 29일
Dear BenjaminThank you so much for choosing to stay with us at Pier 21 Apartment Hotel. We greatly appreciate your feedback, especially the 5/5 rating and the time you took to share your experience with us. Your satisfaction is our top priority, and we are thrilled to hear that you had a pleasant stay.We are also glad that you enjoyed our numerous facilities around the grounds. Our team works hard to provide exceptional service, and your kind words will surely motivate them to continue delivering memorable experiences to our guests.Regarding your comments about the noise, we apologize for any inconvenience you may have experienced with any discomfort during your stay. We understand the importance and we will make sure to address this matter.Thank you once again for your valuable feedback and we look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaRelief General Manager

10/10 - 훌륭해요

Shane 님, Forrestfield

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love everything about Pier 21 😁😁
2023년 10월에 2박 숙박함
답변 제공: TP 님, 2023년 10월 29일
Dear ShaneThank you so much for choosing to stay with us at Pier 21 Apartment Hotel. We greatly appreciate your feedback and the time you took to share your experience with us. Your satisfaction is our top priority, and we are thrilled to hear that you had a pleasant stay.We are also glad that you enjoyed our friendly and helpful staff. Our team works hard to provide exceptional service, and your comments will surely motivate them to continue delivering memorable experiences to our guests. I will be sure to pass on your comments to my team.Thank you once again for your valuable feedback and we look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Geoff

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was excellent, however I did request a rm on the ground floor & was told there were no vacancies, however walking around the property, it was obvious they were all unoccupied. The lounges were uncomfortable, however was informed new ones are arriving, hope so for our next visit. The views & the walks around the river are gorgeous.
2023년 10월에 1박 숙박함
답변 제공: TP 님, 2023년 11월 1일
Dear GeoffThank you for taking the time to share your experience at our property during your recent stay.It is pleasing to know that you enjoyed the view and the walks around the grounds. However, we have also noted where we have not met your expectations, namely the room allocated to you and the couch in your room. This feedback is important and valuable in making decisions as to where we need to improve.Thank you once again for your valuable feedback and we look forward to being of service again when you are next in Fremantle. Please do not hesitate to make direct contact with myself or my team.Warm regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Had a very enjoyable stay on the 3rd floor with a stunning river view and view of the old North Fremantle football ground great balcony and screen door to let the awesome breeze in lovely kitchenette with nice stainless fridge/freezer plenty of room to move nice dining area great lounge with TV and decent bathroom adjoining both master bedroom and double single room. The indoor pool was great,excellent spa and a very pleasant breakfast room on 1st floor! A hidden gem that is quiet and comfortable and I will definitely be going out of my way to stay at this really great and secure venue more now!
2023년 10월에 1박 숙박함
답변 제공: TP 님, 2023년 10월 17일
Dear MarkThank you so much for choosing to stay with us at Pier 21 Apartment Hotel. We greatly appreciate your feedback and the time you took to share your experience with us. Your satisfaction is our top priority, and we are thrilled to hear that you had a pleasant stay.We are also glad that you enjoyed all the facilities during your stay. Our team works hard to provide exceptional service, and your kind words will surely motivate them to continue delivering memorable experiences to our guests. Thank you once again for your valuable feedback and we look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

ramazan

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location close to beaches great view very clean friendly staff
2023년 10월에 2박 숙박함
답변 제공: TP 님, 2023년 10월 17일
Dear RamazanThank you for taking the time to share your positive experience at Pier 21 Apartment Hotel. We are thrilled that you had a wonderful stay. It is delightful to know that you enjoyed our location, cleanliness and that you found our staff friendly. Our team is dedicated to providing a warm and professional service, and its rewarding to hear that they made a positive impression on you. Thank you for highly recommending our property. Your positive feedback means a lot to us, and we look forward to welcoming you back when you are next in Fremantle.Kind regardsTony PallottaGeneral Manager

8/10 - 좋아요

Melanie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property is very clean & today. Reception staff are very welcoming & lovely. Would definitely stay again.
2023년 10월에 1박 숙박함
답변 제공: TP 님, 2023년 10월 16일
Dear MelanieThank you so much for choosing to stay with us at Pier 21. We greatly appreciate your feedback and the time you took to share your experience with us. Your satisfaction is our top priority, and we are thrilled to hear that you had a pleasant stay.We are also glad that you enjoyed our friendly and helpful staff. Our team works hard to provide exceptional service, and your kind words will surely motivate them to continue delivering memorable experiences to our guests.Thank you once again for your valuable feedback. We hope to welcome you back in the future, and please do not hesitate to reach out to us if there is anything we can assist you with. We are always here to ensure your stay is nothing short of extraordinary.Kind regardsTony PallottaGeneral Manager

6/10 - 괜찮아요

Mariah

2023년 10월에 2박 숙박함
답변 제공: TP 님, 2023년 11월 5일
Dear MariahThank you so much for choosing to stay with us at Pier 21 Apartment Hotel. We greatly appreciate your feedback and the time you took to share your experience with us. As our aim is to ensure our guest experience is memorable, so I'm sorry to hear that we did not meet your expectations. Please do not hesitate to reach out if you wish to discuss this matter further as we would like to understand the specific reasons for your rating.Assuring you of our best intentions at all times.Warm regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Pier 21 님, 2023년 10월 13일
Thank you so much for taking the time to post a review, Kathryn! We are so happy to hear that you enjoyed your stay with us and that our Hotel and friendly staff were up to standards.We hope to see you again here with us at Pier 21!

10/10 - 훌륭해요

Julie

2023년 9월에 1박 숙박함
답변 제공: TP 님, 2023년 10월 2일
Dear JulieThank you so much for choosing to stay with us at Pier 21. We greatly appreciate your feedback and the time you took to share your experience with us. Your satisfaction is our top priority, and we are thrilled to hear that you had a pleasant stay.I will be sure to share your feedback with my team as they will be thrilled to have received your score. Our team works hard to provide exceptional service, and your kind words will surely motivate them to continue delivering memorable experiences to our guests.Thank you once again for your valuable feedback and we look forward to being of service again when you are next in Fremantle.Warm regardsTony PallottaGeneral Manager

8/10 - 좋아요

IAN

연인과의 여행
좋아요: 편의 시설/서비스
Sofa was old and mismatch cushions. Clean, nice pool and excellent views.
2023년 9월에 1박 숙박함
답변 제공: TP 님, 2023년 10월 2일
Dear IanThank you so much for choosing to stay with us at Pier 21 Apartment Hotel. We greatly appreciate your feedback and the time you took to share your experience with us.We have noted the positive aspects of you stay, thank you for sharing these with us. However, we equally note the comments where your expectations have not been met and understand the importance . This feedback is invaluable in assisting us make decisions as to where we need to improve. Please do not hesitate to reach out if you wish to discuss this matter further.Thank you once again for your valuable feedback and we look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Grant

Beautiful spot right on the river in a secluded quiet part of North Fremantle. Fantastic room, super friendly staff and beautiful view. Will definitely stay for longer next time.
2023년 9월에 1박 숙박함
답변 제공: TP 님, 2023년 10월 2일
Dear GrantThank you for choosing to stay at Pier 21, we appreciate your feedback covering your time with us.Your comments are important to us and thank you for your 5-star rating, I will be sure to pass this on to my team as they will be pleased to know your score.Thank you for highly recommending our property. Your positive feedback means a lot to us, and we look forward to welcoming you back in the future for another enjoyable stay.Thanks and regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Simon

2023년 9월에 1박 숙박함
답변 제공: TP 님, 2023년 10월 29일
Dear Simon Thank you for choosing to stay at Pier 21, we appreciated your feedback and patronage.Your feedback is important to us and thank you for your 5/5 rating, I will be sure to pass this on to my team as they will be pleased to know your score.We trust we met all your expectations during your stay, we welcome any additional comments which will help us improve the guest experience.We look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaGeneral Manager

8/10 - 좋아요

John

2023년 9월에 3박 숙박함
답변 제공: TP 님, 2023년 10월 13일
Dear JohnThank you for taking the time to provide us with your feedback during your recent stay.Your feedback is important to us and thank you for your 4/5 rating.We trust we met all your expectations during your stay, we welcome any additional comments which will help us improve the guest experience.We look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Loved being next to pool and river
2023년 9월에 1박 숙박함
답변 제공: TP 님, 2023년 9월 18일
Dear RogerThank you for choosing to stay at Pier 21, we appreciate your feedback.Your comments are important to us and thank you for your 5-star rating, I will be sure to pass this on to my team as they will be pleased to know your score.Thank you for highly recommending our property. Your positive feedback means a lot to us, and we look forward to welcoming you back in the future for another enjoyable stay.Thanks and regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Si Qing

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice and clean, but balcony was sandy. Living area was too small for 4 people though. Laundry is available 24 hours, which is great! One car is allowed to park on the premises per apartment, but it’s first come first served basis. Overall, a good place to stay!
2023년 8월에 3박 숙박함
답변 제공: Pier 21 님, 2023년 9월 3일
Thank you for staying with us at Pier 21 Apartment Hotel! We would love to have you to stay with us.

10/10 - 훌륭해요

Joanne

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this place.
2023년 8월에 2박 숙박함
답변 제공: Pier 21 님, 2023년 9월 3일
Thank you for staying at Pier 21 Apartment Hotel. We would love to see you back !!Thank you,Pier 21

8/10 - 좋아요

John

2023년 8월에 1박 숙박함
답변 제공: TP 님, 2023년 9월 18일
Dear JohnThank you for taking the time to provide us with your feedback during your recent stay.Your feedback is important to us and thank you for your 4/5 rating.We trust we met all your expectations during your stay, we welcome any additional comments which will help us improve the guest experience.We look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaGeneral Manager

8/10 - 좋아요

ERIC

2023년 8월에 1박 숙박함
답변 제공: TP 님, 2023년 9월 18일
Dear Eric Thank you for taking the time to provide us with your feedback during your recent stay.Your feedback is important to us and thank you for your 4/5 rating.We trust we met all your expectations during your stay, we welcome any additional comments which will help us improve the guest experience.We look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaGeneral Manager

8/10 - 좋아요

Garry

2023년 8월에 2박 숙박함
답변 제공: TP 님, 2023년 9월 18일
Dear garry Thank you for taking the time to provide us with your feedback during your recent stay.Your feedback is important to us and thank you for your 4/5 rating.We trust we met all your expectations during your stay, we welcome any additional comments which will help us improve the guest experience.We look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Ron

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and off the beaten track from all the hustle and bustle of Fremantle city centre. Check in and check out was a breeze. I would highly recommend staying here for those who value their sleep.
2023년 8월에 1박 숙박함
답변 제공: Pier 21 님, 2023년 8월 13일
Thank you for staying with us at Pier 21 Apartment Hotel.

10/10 - 훌륭해요

Denise

2023년 8월에 3박 숙박함
답변 제공: Pier 21 님, 2023년 8월 9일
It was a pleasure to have you here at Pier 21 Apartment Hotel. Would love you to see you soon again hopefully :) Thank you Reservations

10/10 - 훌륭해요

Jordan

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Wonderful staff! Kirsty was absolutely amazing and so helpful. Check in and check out was a breeze. The facilities were beautiful, the spa and pools were my favourite. The river view room was so beautiful, especially during the sunset. Would highly recommend staying here.
2023년 8월에 1박 숙박함
답변 제공: Pier 21 님, 2023년 8월 7일
It was a pleasure to have you here at Pier 21 Apartment Hotel and would love to see you again soon.

10/10 - 훌륭해요

XIAOGE

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is located at a nice place. Beautiful view of Swan river. The staff are friendly.
2023년 8월에 1박 숙박함
답변 제공: Pier 21 님, 2023년 8월 6일
It was a pleasure to have you here with us at Pier 21.

10/10 - 훌륭해요

Wing Tsam

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: TP 님, 2023년 8월 7일
Dear Wing Tsam Thank you for choosing to stay at Pier 21 we appreciate your feedback.Your comments are important to us thank you for your 5/5 rating, I will be sure to pass this on to my team as they will be pleased to know your score.We trust we met all your expectations during your stay, We look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaGeneral Manager

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property with some old style charm. Smooth no hassle check in and out. Loved the use of the laundry and use of the indoor pool. Nice quiet location. Room was clean and fresh everyday and always saw plenty of staff around the property keeping it well maintained. Would definitely stay again 10/10
2023년 7월에 3박 숙박함
답변 제공: TP 님, 2023년 8월 4일
Dear AngelaThank you so much for choosing to stay with us at Pier 21 Apartment Hotel. We greatly appreciate your feedback and the time you took to share your experience with us. Your satisfaction is our top priority, and we are thrilled to hear that you had a pleasant stay.I will be sure to pass on your feedback to my team, they will be thrilled to know your 5/5 score.We look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaRelief General Manager

8/10 - 좋아요

HaiWing

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice sea view and good facilities but narrow parking and no mentioned about requirements for bond from booking of Expedia.
2023년 7월에 2박 숙박함
답변 제공: TP 님, 2023년 8월 2일
Dear Hai WingThank you for taking the time to provide us with your feedback during your recent stay.We appreciate the 4/5 score, thank youAs our aim is to ensure our guest experience is memorable, we are sorry to hear that you were not advised of the Bond at the time of booking. Please do not hesitate to reach out if you wish to discuss this matter further.Assuring you of our best intentions at all times.Warm regardsTony PallottaRelief General Manager

10/10 - 훌륭해요

Tamara

2023년 3월에 5박 숙박함
답변 제공: TP 님, 2023년 7월 31일
Dear TamaraThank you so much for choosing to stay with us at Pier 21 Apartment Hotel. We greatly appreciate your feedback and the time you took to share your experience with us. Your satisfaction is our top priority, and we are thrilled to hear that you had a pleasant stay overall.We are also glad that you enjoyed our friendly and helpful staff. Our team works hard to provide exceptional service, and your kind words will surely motivate them to continue delivering memorable experiences to our guests.Thank you once again for your valuable feedback and we look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaRelief General Manager

10/10 - 훌륭해요

Nicholas 님, Sorrento

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great little getaway in North Freo in a lovey boutique hotel.
2023년 6월에 2박 숙박함
답변 제공: Vhic Dunn - Front Office Manager 님, 2023년 7월 3일
Hi Nicholas,Thank you for rating your recent stay with us, we look forward welcoming you back again soon!Kind Regards,

10/10 - 훌륭해요

Michelle

2023년 6월에 1박 숙박함
답변 제공: TP 님, 2023년 7월 16일
Dear MichelleThank you for choosing to stay at Pier 21, we appreciated your patronage.Your feedback is important to us and thank you for your 5/5 rating, I will be sure to pass this on to my team as they will be pleased to know your score.We trust we met all your expectations during your stay, we welcome any additional comments which will help us improve the guest experience.We look forward to being of service again when you are next in Fremantle.Thanks and regardsTony PallottaRelief General Manager