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더 스블 스완 밸리 더 바인스 여행 후기

3.5 out of 5
더 스블 스완 밸리 더 바인스
79 Hermitage Drive, The Vines, WA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 160개 이용 후기 중 75개" "
평점 8 - 좋아요. 160개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 160개 이용 후기 중 20개" "
평점 4 - 별로예요. 160개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 160개 이용 후기 중 1개" "

8.8/10

청결 상태

7.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Hannah

2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Shane

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great location - service needs work
Location was great - lovely place for families Sadly the service was substandard- slow - understaffed and low motivated staff. We had one hour wait of food from cafe / half an hour wait for some eggs at bfast / an incorrectly working app for room service When addressed it seems everything pointed to poor staffing .. loved the sunsets and kangaroos on the golf course
2024년 1월에 2박 숙박함
답변 제공: Eugene 님, 2024년 3월 28일
Good Morning Shane, Thanks for taking the time to provide your feedback. I've shared your comments with our teams to ensure that staffing is looked into in future. Perhaps there was a shortage at the time but we are also very pleased to hear you enjoyed the location and scenery. Kind Regards, Eugene

6/10 - 괜찮아요

Rachael

2024년 1월에 2박 숙박함

6/10 - 괜찮아요

deborah

아이를 동반한 가족 여행
The size & location was excellent, the amenities excellent. Unfortunately our sliding door was broken & unable to close it rang Reception gentleman came over to look at it & said it couldn’t be fixed until the next day but they have cameras so all good!! Not good for 2 women & 2 young children to sleep all night with an open door.
2023년 12월에 4박 숙박함
답변 제공: Eugene 님, 2024년 3월 28일
Good Morning and thank you for your feedback. We have taken your feedback on board and will look to improve our services in the future. We understand that our team were able to discuss your concerns at the time and we hope to see you again soon to make it a smoother experience. Kind Regards, Eugene

8/10 - 좋아요

Alyssa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Jamie

2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Lilian

2023년 6월에 2박 숙박함

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 3박 숙박함
답변 제공: Accor Vacation Club team 님, 2023년 4월 6일
Dear guest,Thank you for your feedback! Looking forward to having you back.Kind regards

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We have stayed at The Sebel twice now and find it very relaxing (other than, this time, the children in the adjoining room were crazy noisy! Thankfully not constantly) Beautiful surroundings and great facilities.
2023년 2월에 2박 숙박함
답변 제공: Accor vacation Club team 님, 2023년 4월 6일
Dear Teresa,Thank you very much for the feedback. It is hard to predict the behavior of kids, but we are happy that it did not disturb your stay and you could enjoy the beautiful surroundings and our facilities! We are looking forward to having you back!Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
As usual was very nice but unfortunately this time there were some families next door with very young children and there was a lot of noise coming through the adjoining door
2023년 2월에 4박 숙박함
답변 제공: Accor Vacation Club team 님, 2023년 4월 6일
Dear guest,Thank you very much for the feedback. We are sorry to hear that other guests have disturbed your stay. It is hard to predict the behavior of children. Next time we can allocate you to a more remote room that you would find more peaceful.Looking forward to having you back!Kind regards

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: Accor Vacation Club team 님, 2023년 4월 6일
Thank you for your feedback! Looking forward to having you back!Kind regards

10/10 - 훌륭해요

Penny

가족 여행
좋아요: 청결 상태
Modern, clean & new
2023년 1월에 3박 숙박함

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 객실의 편안함
I’m not a grumpy old man
Whilst the room was ok , I didn’t mind leaves on the balcony or the toilet being small (how big do you need), as others have complained. What I did mind was the noise that families with smallish children were creating, we were there 4 nights and every morning(6.30am) children were running around screaming and yelling. We will not be back, and those parents with the kids need to get better or find a caravan park, more suited to your poor parenting.
2023년 1월에 4박 숙박함

8/10 - 좋아요

Leonie

좋아요: 청결 상태, 객실의 편안함
Very Good at The Vines
This block of apartments is situated quite a distance from the Novotel, on the far side of the golf course, where we had to check-in and out. We did use the resort hotel restaurant and bar for a couple of meals and drinks. We stayed 4 nights in an upstairs apartment style room, which was clean and comfortable. The downside, there are no lifts in building, so had to carry bags up the stairs. Nice sized pool. Not staffed and we did not book housekeeping being over the Xmas holiday break.
2022년 12월에 4박 숙박함

8/10 - 좋아요

Tanya

별로예요: 편의 시설/서비스
2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Daniel

별로예요: 청결 상태
2022년 9월에 2박 숙박함

8/10 - 좋아요

Christie

좋아요: 청결 상태, 객실의 편안함
Overall a good stay
Checking in was a headache, google maps took us to the rear carpark. It was raining, we got out and tried to follow the one sign that pointed towards reception but couldn't find it. Got back in the car, tried phoning Sebel but were advised their office was closed (despite 24 hour reception. Couldn’t find a direct number for the hotel). Checked our email again and noticed it said to check in at Novotel (it was about 7pm, dark and raining.) Drove over to the other hotel, checked in, the young, male staff member kindly provided a map and circled our building, but we still ended up back in the customer rear carpark, not realising we were meant to be in the Apartment building. So walked around for a good 10 minutes or so with our luggage in the rain and the dark before working out where we were meant to go. I slept well the first night, but there was a strange, loud noise the second night (reported when we checked out). It sounded like the aircon or fridge was working too hard, or a neighbour was running a spa intermittently, but I don't know what it was. Overall it was an okay stay, but I'll probably pick somewhere else next time.
Studio Apartment
Studio Apartment
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Dina

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good golf course with extra kangaroos on site
2022년 3월에 2박 숙박함

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very pleasant stay, staff were friendly and helpful, Very relaxing.
2022년 2월에 2박 숙박함

6/10 - 괜찮아요

Nhiari

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool area was nice, apartment was nice. Buffet at restaurant was empty and not a great selection for the price. We didn't dine in there after booking.
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Stephanie

2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Chelsea

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had no questions about my stay as everything was answered. I was e-mailed a description of how to get to the Novotel Reception for check-in and check-out and then how to get to my hotel. I didn’t need to call up to confirm as I got an e-mail. Parking was easy. My room was perfect. Would definitely recommend it.
2021년 12월에 2박 숙박함

6/10 - 괜찮아요

Bradley

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Lots of spider webs and spiders and bugs inside out out
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Chloe

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 3박 숙박함

10/10 - 훌륭해요

Livia

좋아요: 청결 상태, 객실의 편안함
Perfect Anniversary ❤️
We had an incredible stay at The Sebel. The facilities are shared with the Novotel so it was nice to be able to walk around the property. The food was amazing at both restaurants. Service was great and our room was so clean and beautiful overlooking the golf course. We had an amazing three night stay for our Anniversary. We will definitely be back again. Loved everything about it.
2021년 11월에 3박 숙박함

4/10 - 별로예요

Gemma

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
The balcony was disgusting very dirty and we requested a ground floor because we have two small children and we got a balcony
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

Grant

2021년 10월에 2박 숙박함

8/10 - 좋아요

Darrell

좋아요: 청결 상태, 객실의 편안함
This was self contained apartment which was clean, comfortable, spacious (for 2 people) in a quiet location overlooking the golf course and the kangaroos. The facilities at the resort include mini golf, pool,and tennis courts. It is just over a 5 minute drive from Ellenbrook and a supermarket. The wineries and other Swan valley attractions were all within a short drive. However we were disappointed to find out that the WiFI surcharge was $10 per day
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

graham

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
peaceful and relaxing
2021년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely delighted with our stay. Apartment was beautiful and clean. The grounds were stunning . Highly recommended
2021년 3월에 3박 숙박함

10/10 - 훌륭해요

Sue

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great relaxing time kangaroo, birds, kookaburras nice green lawns trees quite
2021년 1월에 3박 숙박함

6/10 - 괜찮아요

Monica

가족 여행
별로예요: 객실의 편안함
Not comfortable to stay
Beautiful place, location, unfortunately the bed is not comfortable at all and the air conditioner vent right facing the bed. Unfortunately we stayed in summer time so when the aircon is on, it's blowing on your heads when you sleep.
2021년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is beautiful, parrots and wildlife in the evenings right outside the balcony makes it a pleasure to just sit and watch. Great facilities and rooms are perfect.
2020년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Great views
Really loved the views and the set up of the appartment. Beautiful place overall.
2020년 10월에 2박 숙박함

10/10 - 훌륭해요

Brooke 님, Kalgoorlie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views and so peaceful. Staff were all extremely friendly and polite.
2020년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
Enjoy the stay
Lovely room with stunning views. Friendly staff, very helpful.
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

Federico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing nature and surroundings
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Harvey 님, Alberta Canada

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
We enjoyed a great room overlooking the golf course and everything worked and was very clean, we would stay there again.
2020년 1월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like - pool & breakfast buffet. Dislike - view from room was large container & car park. Not enough options for dinner.
2019년 11월에 3박 숙박함

10/10 - 훌륭해요

Beverley

2019년 11월에 2박 숙박함

8/10 - 좋아요

Sean

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location
Nice new room and new facilities. Noise between rooms was an issue, could hear the baby next door and the main door being opened all night. Some power points didn’t work.
2019년 11월에 3박 숙박함

8/10 - 좋아요

Ray 님, Perth

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the view of the golf course and the kangaroo s
2019년 9월에 2박 숙박함

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome and had the experience of wild kangaroos coming to the patio.
2019년 9월에 3박 숙박함

10/10 - 훌륭해요

Han

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice golf resort.
Comfortable place with all the necessary facitilities needed for family with small kids. Just ask for ground floor if you don't want to lug all the heavy luggages up the stairs. Kangeroos aplenty. U can see them from the balconies.
2019년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, easy parking, had everything we needed for our weekend away.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious apartment with picturesque view of golf course
2019년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 4월에 2박 숙박함