“The facilities are quite nice and pleasant. There is everything you need on the compound, so it is very convenient. Clean and relaxing. Will recommend and be happy to use again when next in Tortola.”
“We stayed here for one night, and while the staff was very friendly and welcoming, our overall experience was disappointing.
We arrived late and decided to eat at the hotel restaurant. Unfortunately, the food was overpriced for what we received. The dining area also had several small flying bugs, which made it difficult to enjoy our meal. I understand it was an open-air setting, but it was still unpleasant.
The room itself was clean, but it felt outdated and not worth the price we paid. We...
“We stayed in the Junior Cliffside suite. It was a short walk from the main property. The parking is tight in this location, but the main site has a nice parking lot. They have a nice bar/restaurant and also a small store where you can get bags of ice. They also provide beach towels for your stay.”
“Beautiful Villa with ocean view. 5 to 7 minute walk to a beautiful beach in Cane Bay love the balcony that each room had along with an amazing and comfortable king size bed. It was spotless and they had the courtesy of living bottled waters, and some soft drinks in the fridge for us.”
“Me encantó ya que todo era nuevo limpio y el personal muy atento mi tarjeta se desactivó y ellos rápidamente me arreglaron la tarjeta y me acompañaron al elevador para probarla. Fue un fin de semana increíble!”
“The front desk staff is beyond rude! I tried
To talk to a manager about this and she literally told my she works kick me out the property 🙄 if she is your front line worker then you will continue to lose money and respect for the property I will never stay there again! No way to check out for early flights just horrible customer service and communication!!!”