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하얏트 하우스 필라델피아/킹 오브 프루시아 여행 후기

3.5 out of 5
하얏트 하우스 필라델피아/킹 오브 프루시아
240 Mall Blvd, King of Prussia, PA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 668개" "
평점 8 - 좋아요. 1000개 이용 후기 중 195개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 77개" "
평점 4 - 별로예요. 1000개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 30개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족스러운 킹오브 프러시아 숙박
만족스러운 숙박이었습니다. 스탭들이 친절했고 방도 깔끔했습니다. 킹 오브 프러시아 쇼핑몰과 가까워서 아주 편리했습니다.
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Yulia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was comfortable, the staff friendly and helpful. The complimentary breakfast was poor
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Howard

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
But for the breakfast, everything was fine. The breakfast was poor. The scrambled eggs were poorly prepared. There was only white and raisin bread (no whole wheat, rolls or bagels). There was only butter (no cream cheese). The empty tables were unclean. No Danish. On the whole a disappointing experience.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Channel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service and place
2024년 5월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 24일
Thank you for choosing the Hyatt House King of Prussia! We hope to see you again soon!

8/10 - 좋아요

Richard

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel near Philadelphia and the Mall in King of Prussia. We stayed here on our East Coast Trip. Rental car is a must. Various restaurants and shopping possibilities nearby.
2024년 5월에 3박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 24일
Thank you for sharing your recent experience. We hope to be your hotel of choice when returning to the King of Prussia area!

10/10 - 훌륭해요

Princess

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room was spacious. Lots of parking, friendly staff. Nice breakfast buffet. Everything was great but the pool was very dirty and not well maintained.
2024년 5월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 15일
Thank you for sharing your recent experience. We will share your feedback regarding the pool with our Chief Engineer to ensure maintenance and cleanliness of the pool is maintained at all times. Thank you for staying with us!

10/10 - 훌륭해요

Felicia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price and location, this hotel was great. We loved that there was a kitchenette in the room. Beds were extremely comfortable and the room was clean. WiFi and chrome cast connection to the tv were a tad slow, but overall we had a great stay here!
2024년 5월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 13일
Thank you for choosing the Hyatt House King of Prussia. We hope to be your hotel of choice when returning to the area!

10/10 - 훌륭해요

Jenifer

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was nice
2024년 5월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 21일
Thank you for staying with us. We hope you choose to stay with us again should your travels bring you back to the area!

8/10 - 좋아요

Sharon 님, Downers Grove

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great staff, clean and modern.
2024년 5월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 13일
Thank you for staying with us and sharing your experience. We hope to be of service to you again during your travels!

10/10 - 훌륭해요

Jodi

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really liked this hotel. It was very cute.
2024년 1월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 10일
Thank you for choosing the Hyatt House King of Prussia. We hope to see you again during your travels!

8/10 - 좋아요

Krystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GREAT STAY, however I expected a more from the breakfast options
2024년 5월에 2박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 10일
Thank you for staying with us and taking the time to share your experience. Please know that your feedback will be shared with our Food & Beverage Manager to consider when making future changes to our breakfast selection.

8/10 - 좋아요

LORI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is super nice and the rooms are spacious and clean.
2024년 3월에 2박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 6일
Thank you for choosing the Hyatt House King of Prussia! We hope we are your hotel of choice when returning to the area!

10/10 - 훌륭해요

Faith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very very polite and accommodating. I came for the Broad Street run and they allowed me late checkout because of the closed roads.
2024년 5월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 6일
Thank you for choosing the Hyatt House King of Prussia for your stay while competing in the Broad Street run. We hope you choose to stay with us again!

10/10 - 훌륭해요

Franklin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel and staff. I highly recommend to anyone traveling for work or leisure. A
2024년 4월에 4박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 6일
Thank you for staying with us! We hope we are your hotel of choice when returning to King of Prussia!

10/10 - 훌륭해요

Zachery

아이를 동반한 가족 여행
Very clean! Amazed with the amenities in the suite! Very friendly staff!! Would definitely stay here again!
2024년 5월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 6일
Thank you for staying with us and taking the time to share your recent experience. We hope you choose to stay with us again should your travels bring you back to King of Prussia!

4/10 - 별로예요

Crystal

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I ONLY booked this hotel based on 2 facts: they have a hot tub and an on-site restaurant/ bar. Neither were operational for my stay. The hot tub wasn't hot, and they didn't have staff for the bar/restaurant, so it was completely closed. I wouldn't recommend this place if those options are your deciding factors.
2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 3일
Thank you for sharing your experience. I apologize if any advertised amenity was not available during your stay. Please reach out to the hotel to speak with management if you would like to discuss further.

10/10 - 훌륭해요

SANDRA 님, MIRAMAR

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot
2024년 4월에 3박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 2일
Thank you for staying with us! We hope we are your hotel of choice when returning to the King of Prussia area!

10/10 - 훌륭해요

Pam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our visit was great… would highly recommend!
답변 제공: Courtney 님, 2024년 4월 29일
We are so glad you enjoyed your visit with us! We appreciate the recommendation and hope to see you again in the future!

10/10 - 훌륭해요

Kristel

2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 21일
Thank you for choosing the Hyatt House King of Prussia! We hope to see you again during your travels!

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Even more beautiful in person. Lived up to my expectations. Would definitely stay here again!
2024년 4월에 2박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 26일
Thank you for your kind review! We can't wait to be of service to you again during your travels.

10/10 - 훌륭해요

Kelsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding service great room grade colors great location must see
2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 26일
Thank you for staying with us! We hope to be your hotel of choice when returning to King of Prussia!

10/10 - 훌륭해요

LaShonda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay. I would highly recommend this hotel.
2024년 4월에 2박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 23일
Thank you for sharing your recent experience. I hope we are your hotel of choice when returning to the King of Prussia area!

10/10 - 훌륭해요

Kevin 님, Westport

2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 23일
Thank you for choosing the Hyatt House King of Prussia! We hope to be of service to you again soon!

6/10 - 괜찮아요

Hector

가족 여행
The staff members are outstanding. Room 416 is boisterous.
2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 22일
Thank you for sharing kind words about our staff. I'm sorry to see that you did not have a great experience in room 416. We would be happy to add to your guest profile a quiet location for future stays to hopefully avoid this issue happening again.

10/10 - 훌륭해요

Lissette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very clean
2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 22일
Thank you for sharing your recent experience. I hope we are your hotel of choice when returning to King of Prussia!

10/10 - 훌륭해요

Sam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is spotless, very clean, well managed, and the service provided by the front desk is outstanding, Ms Laurie provided excellent and courteous service. Beds are very comfortable and breakfast is the best around. I highly recommend this property.
2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 19일
Thank you for sharing your experience and your kind words about the property and staff. We hope we are your hotel of choice when returning to the King of Prussia area!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice clean and modern
2024년 4월에 4박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 19일
Thank you for choosing the Hyatt House King of Prussia! We hope we are your hotel of choice when returning to the area!

10/10 - 훌륭해요

tanua

2024년 4월에 3박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 6일
Thank you for staying with us! We hope to be of service to you again soon!

6/10 - 괜찮아요

Aneesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 15일
Thank you for staying with us and sharing your experience. I hope you will choose to try our hotel again when your travels bring you through King of Prussia.

2/10 - 너무 별로예요

Mohammed Ashraf

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 15일
Thank you for sharing your experience. I'm sorry to see you were not pleased with your stay. If you have additional feedback and would like to speak to hotel management, please reach out to the hotel.

8/10 - 좋아요

Michelle

Nice , clean
2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 12일
Thank you for staying with us. We hope we are your hotel of choice when returning to the King of Prussia area!

10/10 - 훌륭해요

Thomas

2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 5월 3일
Thank you for choosing the Hyatt House King of Prussia! We hope to be of service to you again soon!

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close to everything
2024년 4월에 1박 숙박함
답변 제공: Courtney 님, 2024년 4월 8일
Thank you for your feedback on your stay. We are so glad you were able to take advantage of our convenient location while staying with us. We hope you choose us again in the future.

10/10 - 훌륭해요

Yang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2024년 3월에 1박 숙박함
답변 제공: Courtney 님, 2024년 4월 8일
Thanks for your feedback! We're glad you enjoyed your stay!

10/10 - 훌륭해요

Nydia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms did not have a safe for personal belongings But over all excellent.
2024년 4월에 1박 숙박함
답변 제공: Courtney 님, 2024년 4월 8일
Thank you for your feedback on your stay! While we are glad you enjoyed everything, please know that we can always hold valuable items down in our front desk safe at your request.

8/10 - 좋아요

Mandy

가족 여행
좋아요: 직원 및 서비스
I reserved a certain room type (King bed with tub) and when we got there, they told us this option wasn't available. I questioned the price of the room, and they said it was the same as the others. One of the two elevators was out of service, but we found the stairs and got some exercise. The location was good for shopping at King of Prussia and my 12 y/o daughter and I felt safe. The indoor pool area was nice as well. I sent a message and asked if they would write a note to my daughter to tell her Happy Birthday when we got there and they went above and beyond! They left her a plate of cookies and milk in the fridge.
2024년 3월에 1박 숙박함
답변 제공: Courtney 님, 2024년 4월 6일
Thank you for your feedback on your stay! We are glad that in spite of some confusion with your type of room, that our team was able to make you and your daughter feel special celebrating such a milestone. We hope to see you again in the future!

10/10 - 훌륭해요

Sharnee 님, Darby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just very clean
2024년 3월에 2박 숙박함
답변 제공: Courtney 님, 2024년 4월 3일
Thank you for your positive feedback! We are so glad that we provided a clean and pleasant stay and hope you return to us in the future.

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was comfortable and room was sufficiently dark. Very quiet area. Would stay again.
2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 2일
Thank you for sharing your recent experience. We hope to be your hotel of choice when returning to the King of Prussia area!

2/10 - 너무 별로예요

Michael

2024년 4월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 22일
Thank you for sharing your recent experience. I'm sorry to see that you did not have a great stay. Please contact the hotel if you would like to speak with a member of management.

10/10 - 훌륭해요

lisa

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very nice and the amenities were excellent.
2024년 3월에 2박 숙박함
답변 제공: Courtney 님, 2024년 4월 1일
Thank you for your feedback! We're so glad you enjoyed yourself! We hope to see you again in the near future.

2/10 - 너무 별로예요

Mona

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not get to check in at all. Arrived at the property ag 2:44 pm. I was told the room was not ready and it will be a 10 min wait and I would be texted when the room was ready. I waited for about one hour and the room was still not ready. I started getting anxiety as more and more people were trying to check in and were forced to wait. I asked for a refund and cancellation but the hotel asked Expedia to initiate the refund request. I contacted Expedia and your agent tried to speak to the hotel but they hung up on him. I ended up leaving and staying at another hotel. In the end, the email about the room being ready was sent to me at 5:56 pm, almost 3 hours later. If I had stayed there, I would have wasted the entire day in a lobby. I still want the money back for this hotel charge and I am waiting for a confirmation of a refund from Expedia.
2024년 3월에 1박 숙박함
답변 제공: Courtney 님, 2024년 4월 1일
Thank you for your feedback. I am very concerned to hear about your experience. Rest assured we will comply to any applicable refunds as we completely understand the inconvenience this has caused. Please let us know if you have additional questions.

10/10 - 훌륭해요

Consuelo

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean, room is clean and comfortable! Would definitely recommend and stay again!!
2024년 3월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 1일
Thank you for choosing the Hyatt House King of Prussia. We hope to see you again soon!

10/10 - 훌륭해요

Shanice

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 3월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 3월 30일
Thank you for choosing the Hyatt House King of Prussia! We hope to see you again soon!

10/10 - 훌륭해요

Quanda

2024년 3월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 19일
Thank you for choosing the Hyatt House King of Prussia. We hope to be of service to you again soon!

10/10 - 훌륭해요

Shirley

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was GREAT - a good size and it was incredibly warm. The breakfast spread was large and high quaility too. The room was very spacious. The restaurant was convenient, and there was even a pool table available to use. The only downside was one elevator wasn't functioning and it is situated next to the highway. HOWEVER, these do not outweigh all the other positives.
2024년 3월에 2박 숙박함
답변 제공: Devon - General Manager 님, 2024년 3월 29일
Thank you for sharing your recent experience. I'm happy to see it was overall positive!! In regards to our down elevator, we are pending state inspection after a repair was completed and will have it back in operations shortly. We hope you choose to stay with us again when returning to the King of Prussia area!

10/10 - 훌륭해요

Ciara

2024년 3월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 4월 15일
Thank you for choosing the Hyatt House King of Prussia! We hope to be of service to you again during your travels.

10/10 - 훌륭해요

Teoni 님, Alexandria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very spacious and the staff was wonderful. The pool was closed for maintenance but as soon as it open the lady at the front desk made sure she call out room to let us know it was open. Great parking, amazing breakfast options. I would definitely stay here again
2024년 2월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 3월 26일
Thank you for sharing your experience. I hope we are your hotel of choice when returning to the area!

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my 3rd time staying at this location , close to a major mall , shopping , high end to mid level dining , tons to do , porperty and rooms are great , the bar area was really nice , we got some drinks and relaxed
2024년 3월에 2박 숙박함
답변 제공: Devon - General Manager 님, 2024년 3월 29일
Thank you for staying with us and sharing such kind words about your experience! I hope we are your hotel of choice when returning to the King of Prussia area!

10/10 - 훌륭해요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property the bartender and check in staff was great
2024년 3월에 1박 숙박함
답변 제공: Devon - General Manager 님, 2024년 3월 25일
Thank you for staying with us and sharing your experience. I'm thrilled to see you only had great things to say about the staff! We hope to see you again soon!