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Reviews of Anise Hotel & Restaurant

3 out of 5
Anise Hotel & Restaurant
Nº 2C, St 278 off 57, Beoung Keng Kang 1, Phnom Penh

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 108 reviews" "
Rating 8 - Good. 48 out of 108 reviews" "
Rating 6 - Okay. 13 out of 108 reviews" "
Rating 4 - Poor. 5 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, would recommend
This place was really good, the staff were friendly and helpful, the breakfast was really good and the hotel is presented very nicely. They washed my clothes free of charge, loaned me a bicycle and allowed me to use a nearby pool if I'd wanted to. My only gripe is that the TV quality was really poor, but a minor thing if you're rarely in the room
Stayed 2 nights in Aug 2019
Response from Pheakdey on Sep 7, 2019
Dear Value guest, Thank you so much for your kind review. We hope to be able to welcome you to stay with our hotel again during your next trip to Phnom Penh, All the best, Anise Hotel management and staff

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Pheakdey on Jul 21, 2019
Dear Ana, thank you for the review!

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Jewel
I have been staying at Anise Hotel for about ten years. Each time I visit it gets better. The property is is well maintained and always seems fresh and new. The service levels throughout are great. The little details like five pieces of laundry done daily free of charge add to the service levels of this little jewel. Sitting on the wrap around veranda having a made to order breakfast or evening drinks are added benefits to the Anise.
Stayed 2 nights in Jun 2019
Response from Pheakdey on Jun 21, 2019
Dear Clyde, Thank you so much for your kind review. We are very glad to hear that your recent stay with our hotel was enjoyable. All the best, Anise Hotel Management and Staff

10/10 Excellent

Alan J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anise comfort and service
Always high standard and good service at Anise.
Stayed 4 nights in Mar 2019
Response from Pheakdey on Apr 12, 2019
Dear Alan, Thank you so much for your kind review and always support Anise Hotel. We hope to be able to welcome you to stay with our hotel again soon. All the best, Anise Hotel Management Team and Staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great nice hotel with great staff. Only issue is that there is no lift. The staff will be happy to carry your bags in and out, but can be a bit of a climb everytime you come in. But otherwise clean and comfortable in a convenient location with tuk-tuks always available.
Stayed 3 nights in Mar 2019
Response from Pheakdey, Hotel Manager on Mar 21, 2019
Thank you so your feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
The place makes you forget that you are in the middle of the city. Plenty of restaurants nearby and awesome breakfast. Plus points for the free laundry service. Nothing to complain about really. They still have those old box TV and DVD players but it was no bother. Its walking distance to the Independent Monument but in Phnom Penh I believe using Grab is the way to travel around the City. Cheers and thanks for the stay!
Stayed 4 nights in Feb 2019
Response from Pheakdey, Hotel Manager on Mar 12, 2019
Thank you for your review. We hope to be able to welcome you to stay with our hotel again during your next trip to Phnom Penh. All the best, Anise Hotel Management Team and Staff

4/10 Poor

J, SG

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Service staff were polite and attentive and food was nice.
Stayed 4 nights in Mar 2019
Response from Pheakdey, Hotel Manager on Mar 12, 2019
Thank you

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, highly recommended
This hotel is wonderful. Staff are friendly and helpful, and speak good English. The rooms are very clean. The included breakfast is made-to-order after you select your preferred options (coffee was very good too). Lots of sights within walking distance, and tons of nearby restaurants. The arranged airport taxi was helpful as well, especially for a late night flight arrival. If I stayed longer than one night, I would have definitely taken them up on the free daily laundry service! My one complaint is that the bed was VERY firm, probably the hardest one I've ever slept on.
Stayed 1 night in Mar 2019
Response from Pheakdey, Hotel Manager on Mar 7, 2019
Dear Sonia, Thank you so much for the great review. We hope to be able to welcome you to stay with our Anise Hotel again in the near future. All the best, Anise Hotel management team and staffs

10/10 Excellent

Wendy, Peachtree Corners

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, old style hotel, reminiscent of French colonial days, with large clean, airy rooms and delightful, helpful staff. Free set breakfast, value around $3.50 per person which includes coffe, tea, juice and a choice of items such as muesli or porridge with fresh fruit to bacon/eggs/tomatoes to noodles. Originally we'd planned to stay only 2 nights, but due to Chinese New Year we couldn't get our Vietnam visas, so ended up staying 9 nights. The hotel allows 5 items of free laundry per person per day, which was really useful, as was having an electric kettle in the room along with a fridge. Room 305 had been modernized with a good size shower with rain head.
Stayed 2 nights in Feb 2019
Response from Pheakdey, Hotel Manager on Feb 12, 2019
Dear Wendy, Thank you so much for the great review. All the best, Anise Hotel management team

10/10 Excellent

Sokha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people, Great Service, Friendly, and Safe.
We had such a great stay. What can I say, the staff were really friendly and helpful. My wife got sick from some food she ate (not at the hotel) and we needed to stay an extra night. They didn't have any rooms but was able to get us a room at a sister hotel at the same rate. They also helped with getting us to that hotel. Being out of our element, this really meant a lot to us. The rooms were great, the aircon, and wifi were also great.
Stayed 4 nights in Dec 2018
Response from Pheakdey, Hotel Manager on Dec 25, 2018
Dear Sokha, Thank you so much for your kind review. We are very pleasure to hear that your recent stay with us was enjoyable. We hope to be able to welcome to stay with us again during your next trip to Phnom Penh. All the best, Management team and staffs

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Pheakdey, Hotel Manager on Dec 22, 2018
Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service, friendly staff. Great location in BKK1, a very trendy neighborhood with cool restaurants and bars. Walkable distance from many monuments.
Stayed 3 nights in Dec 2018
Response from Pheakdey, Hotel Manager on Dec 8, 2018
Dear Value guest, Thank you so much for your kind review. We hope to be able to welcome you back to stay with our hotel again soon. Best regards, Pheakdey

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2018
Response from Pheakdey, Hotel Manager on Dec 6, 2018
Thank you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Our room was on the top floor (4th floor) and there is no elevator. It was a little rough with luggage, which they gladly helped us with but it was so very worth it. There is a rooftop garden that we basically had to ourselves. The staff was very helpful, knowledgeable and friendly. The location was great...a lot of stores or restaurants close by and I was able to take a cooking class right next door! I would absolutely stay at this place again and recommend to those who are wanting a nice hotel at a great price...
Stayed 3 nights in Aug 2018
Response from Pheakdey, Hotel Manager on Aug 31, 2018
Dear Mark, Thank you so much for the great review. We are very glad to hear that your recent stay with Anise Hotel as enjoyable. We hope to be able to welcome you back to stay with our hotel again during your next trip to Phnom Penh. All the best. Anise Hotel management and staff

10/10 Excellent

Janeo, from Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We highly recommend this hotel: comfortable, clean, a good breakfast included in the tariff and it's in a convenient location near the Independence Monument. And the staff were outstanding: always welcoming and friendly. This was our first Cambodian hotel experience and we really enjoyed our 5 night stay.
Stayed 5 nights in Aug 2018
Response from Pheakdey, Hotel Manager on Aug 14, 2018
Dear Janeo, Thank you so much for the great review. We are very glad to hear that your recent stay with Anise family was enjoyable. We hope to be able to welcome you back to stay with us again soon in the next occasion. All the best, Anise Hotel Management and staff

8/10 Good

Qianyu, Sydney Australia

Liked: Cleanliness, staff & service, room comfort
a very nice hotel and clean. Good location next to many restaurants. Polite staff and free laundry cleaning Breakfast was satisfactory There were some mosquitos in the room. We were on the 4th floor and there was no lift in the hotel.
Stayed 2 nights in Jul 2018
Response from Pheakdey, Hotel manager on Aug 7, 2018
Dear Gianyu, Thank you for your review and comment. Our apologize to you for the inconvenience refer the mosquitoes in the room, we will take your issue to our Housekeeping manager to have a look on it to ensure that your next stay with Anise hotel is perfect. We hope to be able to welcome you back to stay with us again during your next trip to Phnom Penh. Best regards, Anise hotel management and staffs

6/10 Okay

Deanna

Liked: Cleanliness, staff & service
Great staff!
The front desk staff was very helpful in ride arrangement. The hotel food was pretty good. We had oatmeal and fruit. Room was on top floor, a lot of stairs and noisy night sleep, but they were very kind to offer us a different room.
Stayed 2 nights in Feb 2018
Response from Pheakdey on Mar 10, 2018
Dear Deanna, Thank you so much for your feedback on the review. We hope to be able to welcome you back to stay with our hotel again during your next trip to Phnom Penh. All the best, Anise Hotel management and staff

10/10 Excellent

Nick, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, traditional hotel. In short, superb!
I spent some time choosing a hotel for what was my first trip to Phnom Penh and the Anise somehow "felt right". I was not disappointed. It turned out to be the perfect base for me as a business traveller, who also had a little time for sightseeing around the city. Although it nestles in the heart of quite a busy neighbourhood, the hotel offers the perfect enclave in which guests can chill out and relax after a hard day's work or sightseeing. If you need any assistance, the hotel staff will also help with sightseeing tours or advice - I would particularly recommend a sunset cruise! Other great features - a lovely terrace restaurant serving some great East Asian and Western dishes (loved my time out there with a glass of chilled Angkor beer each night!) and 5 free pieces of laundry per day. Also a fantastic choice of breakfasts to set you up for the day ahead. All in all, a great stay! I returned home with some special memories. If I return in the future to Phnom Penh then this will definitely be my first choice hotel.
Stayed 5 nights in Feb 2018
Response from Pheakdey on Feb 16, 2018
Dear Nick, Thank you so much for the great review and we are so glad to hear that you had an enjoyable stay with Anise family. We hope to be able to welcome you back to stay with our hotel again in the near future. All the best, Anise management and staff

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend for PP..
Great place in PP. Central location. Classic building with street terrace restaurant. Family owned and highly recommended. Great value..breakfast and free laundry each day.
Stayed 4 nights in Jan 2018
Response from Pheakdey on Feb 6, 2018
Thank you so much for the review. We hope to be able to welcoming you back to stay with our hotel again in the near future. All the best, Anise management and staff

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Here Again
We stayed for 3 nights. Loved the extra touches, like fresh flower arrangements throughout the hotel and free laundry service (5 pieces per person per day for free). Everything was great: services, cleanliness, breakfast, comfort. The staff was very friendly and welcoming. My only complaint is that the shower did not have good water pressure and the temperature would switch between burning hot to freezing cold even though you did not touch the handle (We were in room 403, maybe it just needs a bit of maintenance?). Other than that issue, all was great. We would stay here again.
Stayed 3 nights in Oct 2017
Response from Management team on Nov 5, 2017
Dear Jose, Thank you so much for taking your time to review us. We are very happy to heard that you had an enjoyable stay with Anise Hotel. Your issue about about the show had been fixed right away after we received your comment (Hot and Cold water are working very well). We hope to be able to welcome you back to Anise Hotel again soon. Best Regards, Management and staffs

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still quietly excellent
After countless stays here over the past twenty years it's always a joy to return! A leafy retreat in a prime location with superlative food and staff.

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and superb oasis
There are not enough superlatives for this wonderful modest little hotel. The terrace is also delightful and the food and service excellent.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and hotel, Area full of US franchises
The hotel staff was excellent, the room very clean and just what was advertized. Breakfast was from a menu and delicious. While the hotel's own street (278) has some restaurants, bars and travel companies, the zone is in an upper-end part of Phnom Penh with too many US food franchises and Range Rovers. We thought it must be embassy row. This invasion felt disorienting and disheartening, but we could walk to the National Museum and streets with local food. The hotel's restaurant itself was also great.

10/10 Excellent

Eben, Enumclaw, Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to hotel!
We have stayed here multiple times and the staff are amazing! Great food! I recommended this place to our entire family when they come to visit. This is a great hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing place stay
Excellent stay as usual! This is my third time staying here and it continues to have great service, clean rooms, WiFi, great food and a great location.
Dear Value guest, Thank you so much for taking your value time to give us the wonderful review. We are so happy to provide a pleasant stay to you and yes, you still have a wonderful time as ever at the Anise Hotel (Your right home away from hotel). We look forward to welcoming you back to the Anise hotel in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Oasis in the middle of Phnom Penh.
They have excellent customer service. The food is refreshing quality after having traveled and had trouble finding good food. The room is clean and a high standard of furnishings.
Response from Management Team on May 19, 2016
Thank you so much for the great review. It is our responsibility to make sure that your stay will be enjoyable each time you stay with Anise Hotel. We look forward to welcoming you back to your home in another occasion.

8/10 Good

David, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Classic Gem
This is a terrific hotel with old-world charm, a friendly, helpful staff, fantastic bar and restaurant, charming terrace, good breakfast, free laundry service. The neighborhood is also good, with many bars and restaurants within walking distance. The only downside is that, as of April 2016, there are about three construction projects going on nearby, including one right across the street, so it can be noisy during the day. Once those projects finish, the place will be perfect.
Dear Mr. David, Thank you so much for your truly generous review. We are very glad to hear that you had enjoyed with Anise Hotel and Restaurant. Regarding to your comment about the construction, just like everywhere else in Phnom Penh there is construction across the street from our hotel. But the initial stage which was the loudest is now over. So there is intermittent noise but it is not so bad now and should not disturb your sleep.

4/10 Poor

Gavin

Disliked: Cleanliness, property conditions & facilities, room comfort
Dear Gavin, Thank you for your review. We hope you will be able to to let us know about your experience with our hotel during your stay with us so we will be able to improve our hospitality to you as well as all the other guests efficiency and will make sure that every thing is perfect for your next stay. However, we hope to be able to welcome you back in another occasion while you are in Phnom Penh.

8/10 Good

Graham, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice older style Hotel.
This is a great little Hotel fairly close to the river. We had a great stay and the staff are very friend and helpful. Close too many good eateries.
Response from Management Team on May 12, 2016
Dear Graham, Thank you so much for your very great review. We would like to response you comment as per below: 1. All the staffs are working very hard to give you a very nice stay each time you stay with us and we hope to be able to welcome you again next year. 2. As in our hotel regulation, we are the old fashion style so some of the hotel feature are still remain for the our hotel is. For the flat screen TV, we would like to inform you that all of our room types are equipped with flat screen TV but only the 04 Standard rooms that does not have but the hotel management will change it soon. however, this is available on your request too. 3. Be aware that Anise Hotel and Restaurant is located in the heart of the city. We are are closed to every where with walking distance or with 1$-2$ tuk tuk ride.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, attractive, comfortable and well-appointed rooms and good location. Vibrant ex-pat area with lots of bars, restaurants and ammenities nearby.
Dear Value Guest, Thank you for your great review. Cheer! Management Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Management team on Jul 16, 2016
We are delighted that you have selected our hotel. On behalf of the entire team of the Anise Hotel and Restaurant, we extend you a very warm welcome and trust your stay with us will be both enjoyable and comfortable.

6/10 Okay

Verified traveler

Liked: Cleanliness
Average experience
Great location but they are next to a construction site and the noise wakes you up at 6am each morning. Also we were initially in a top floor room but the magnetic toilet door was so loud we kept waking each other up each time we went to the toilet. So we changed to another room which had a wooden door which was better but the neighbouring construction noise was still an issue. Also they had limited toiletries so we had to keep asking for replenishments. Overall average experience.
Response from Management team on Jul 16, 2016
Dear Value Guest, Thank you for your review. We are very sad to hear that you just had an average stay with us. After we got the comment from you our maintenance fixed the magnetic toilet door properly, now we don't have any issue . Yes we located in the heart of the city which close to every where. To response to your comment: Just like everywhere else in Phnom Penh there is construction across the street from our hotel. But the initial stage which was the loudest is now over. So there is intermittent noise but it is not so bad now and should not disturb your sleep. And now they never start the construction at 6am anymore. For the toiletries, we set up for our guests for two people use (Ex: 02 toilet paper rolls, 02 toothbrushes, 02 small soaps, 02 bath gels...) but we understand that some of the guests use its more so the toiletries is always available on the request.

10/10 Excellent

Rodney, Chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Planning to come back again
The staff were friendly and professional. The room was clean and comfortable and the breakfast was good. The hotel provides a very handy laundry service where you can have up to five items per person washed for free each day. I'm planning on coming back to this hotel and it's good to know that next time I won't have to take so much stuff.
Response from Management team on Jul 16, 2016
Dear Rodney, Thank you for your great review. We look forward to welcoming you back to your home in the near future.

10/10 Excellent

Edgar, Torquay Devon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so good we came back!
We stayed at The Anise Hotel two years ago and had a wonderful stay in this very laid back colonial style family run hotel and so when we planned this years trip to Phnom Penh we naturally stayed at the AH. We were not disappointed. The quality of our room, the restaurant and the attentivness of the friendly English speaking staff all make for a very relaxing visit. The hotel is well place to take in visitor attractions such as The Museum, Royal Palace, Central Market, Russian Market and the riverside scene. The free in room wi-fi is good and the free laundry service (five pieces over person per day) is a real bonus.
Response from Management team on Jul 16, 2016
Dear Edga, Thank you so much for your very kind review. It was our pleasure to welcome you back to stay with our Anise Hotel each year you be in Phnom Penh. We are very happy to hear that your had enjoyed your stays with our hotel. Please come back to your home in Phnom Penh! Anise Management Team

10/10 Excellent

Grant, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years in Phnom Penh.
We'd heard a lot about the great service at Anise so the bar was high when we arrived. Virtually all staff lived up to our expectations. Excellent breakfasts included in the very reasonable room rate. All meals in the terrace restaurant were good. Our room was satisfactory. Overall a great place to stay for New Year's Eve in Phnom Penh. We'll stay there again when next in P.P.
Response from Management team on Jul 16, 2016
Dear Grant, Thank you for your five stars review. We were very excited to hear your very positive feedback. All the Anise staff and management team would like to say THANK to you for always choosing Anise Hotel as your home while you are in Phnom penh. We hope to be able to welcome you back in the near future.

8/10 Good

CAMILO, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i would stay here again
i got the room at a discount at hotel.com. the room was actually at an annex up two flights of somewhat steep stairs. not a problem for me since i welcome exercise. and considering the good breakfast added into the rate, friendly and attentive staff and clean and comfortable room, it was a bargain!!! i would stay here again
Response from Management team on Jul 16, 2016
Dear CAMILO, Thank you for your review. For your comment, we would like inform you that we do have room on the lower floor with the same condition and it is also available on your request so for your next visit we will keep your information in our heart if you wish to stay in the lower floor.

10/10 Excellent

Russell, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value amd service
Great little hotel in Phnom Penh. Location was excellent: near lots of restaurants and bars, amd not very far from the main sights in town. Service was excellent and rooms were comfortable. The transport arranged by the hotel was always reliable and a good proce. The hotel restaurant was also very good.
Response from Management team on Jul 16, 2016
Dear Russell, Thank you for your kind review. We are very glad to hear that all the service provided by our hotel are good for you. We will continue to maintain our good service and get it improved as much as possible for you to make sure that very spots are well-appointed for your stay.

10/10 Excellent

Solitude48

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and restaurant. Excellent staff.
The staff was always helpful. Breakfast was top notch. After I figured out navigation I really liked the location. Good shops and restaurants in the area. I liked the quality of the fellow travelers as well. Going back there for a couple of days before I leave Cambodia.
Response from Management Team on May 13, 2016
Dear Solitude48, Thank you so much for your review. We feel so excited to hear that your overall stay was enjoyable. Pros: Now we remodel our sitting area in the lobby so it is more comfortable and relax. Cons: Yes, our hotel doesn't have elevator so it is good for the guest who like to do the exercise if they are on the higher floor but if they have problem with their knee or they want the lower floor, our reservation desk still be able to arrange the lower floor room on the request. Location: Yes to be at the Anise Hotel, the guest will be able to finds almost everything in a very short distance. Management Team

10/10 Excellent

Dan M, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to enjoy Phnom Penh
I'm a tough grader and Anise gets five stars. One of the best hotels of our Southeast Asia trip, for less than we have spent at some others. We did get a free upgrade to a room at the annex across the street, which came with a kitchenette and balcony and the extra space was great, especially, because as long-term travelers, it gave us a place to wash our water bottles and to wash and dry some clothes. The annex does require going up some stairs, but the concierge carried our bags up for us, so we only had to carry them down, and without bags, the stairs were no problem for us (and nice exercise). First hotel I have ever stayed in with free laundry service -- be sure to take advantage of your 5 pieces a day, especially the day you check in, because you won't be able to get any back the day you are leaving. The breakfast omelet had REAL cheese, real, melted, delicious, cheese. Also great coffee, not instant. Free welcome drink (virgin), which was really welcome after a long bus ride. Great location -- walkable to street 240, the palace, and good restaurants. Really clean, lovely shower and bathroom. Great concierge -- arranged a tuck tuck driver for S21 and the killing fields and a taxi to the airport.
Response from Management team on Jul 16, 2016
Dear Dan M, Thank you for your great review to all of our points with a very details. We are so glad to provide all the service that can reach to your expectation. We look forward to welcome you back in the near future. Best Regards,

8/10 Good

Jill, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Was lovely to stay here. Wifi in in rooms was good. Although the bathroom was compact it wasn't a problem. Meals are great in the restaurant and we have eaten here previously on many occasions when not staying here
Response from Management team on Jul 16, 2016
Dear Jill, Thank you so much for your feedback. Since September 2015, most of bathrooms are renovated and it became nicer and bigger with the modern style. However, there are still few more rooms are going to renovate this year. We look forward to welcome you back to stay with us again in the near future. Best regards, Management Team

8/10 Good

Warren, Sunshine Coast Australia

Liked: Cleanliness, staff & service, room comfort
Excellent service & great food
My wife & I stayed 2 nights. Our rooms were upgraded when we arrived. The reception staff were very helpful arranging tours & transport bookings.The bar & waiter staff service was fantastic, the food was great & inexpensive. Staff were always happy to help & liked to converse to practice their english. Overall the hotel provided everything we needed in a lovely green oasis.
Response from Management team on Jul 16, 2016
Dear Warren, Thank you so much your review. We are so grateful that our staff has provided the very good service to you that reached to your need. All the Anise staff looking forward to welcoming you back to your home! Best regards, Management Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Management team on Jul 16, 2016
Thank you so much for the 05 stars review.

8/10 Good

patriciawells, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely staff
did a second 1 night stay and were upgraded to a larger room on a lower floor which was fantastic as there is no lift. The staff are excellent and helpful and restaurant and food great. Free laundry (and fast) was especially welcome for us having been travelling one nighters!
Response from Management team on Jul 16, 2016
Dear patriciawells, We look forward to welcoming you back! Best regards, Management Team

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
really good restaurant with good service
We stayed at the anise hotel for 3 night and it was good. The room are clean and big but it cam be noisy in the morning. What we really appreciated was the restaurant for breakfast and lunch. They have a really good menu with daily special meal and the service is really good! You can also wash 5 item per day and per person for free!
Response from Management team on Jul 16, 2016
The initial stage which was the loudest is now over. So there is intermittent noise but it is not so bad now and should not disturb your sleep. We look forward to welcoming you to stay with us again in the near future. Best wishes, Management Team

8/10 Good

patkent, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great friendly service
although we knew there was no lift, we were given a room on the top floor and was a real puff to get there being a couple of oldies!!! However, the staff are great and very helpful with everything - only used the hotel as a one night stopover so didnt need a pool although with the heat, one would have been nice.
Response from Management team on Jul 16, 2016
Dear patkent, Thank you so much for the review. Yeah, it such a short stay with our hotel but we are glad to hear that your one night stayed with our hotel was enjoyable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Management team on Jul 23, 2016
Thank you so much for your review. Please come back to visit us more often.

8/10 Good

yulia, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money
We had room 201 on the third floor, the stairs didn't bother us as the staff helped us up/down with the bags. Stayed for three nights and would stay here again, used a tuktuk to get around for $2-$3, we also walked to the riverfront and markets which took us about 25minutes at a very leisurely stroll. Breakfast had lots of western options and two Asian ones which was good, didn't eat at the restaurant otherwise. In the immediate vicinity there were some very western restaurants and bars/pubs which didn't bother us that we had to go further afield to find street food. Staff were very helpful in every way and the free laundry was a godsend! Good value for money and would stay here agan
Response from Management team on Jul 16, 2016
Dear yulia, Thank you for your review. We look forward to seeing you again.

8/10 Good

Glenn, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Room spacious and clean. Shower works well . Marco and Natalie will help you with tours and other arrangements. Recommend them without reservations.
Response from Management Team on May 21, 2016
Thank you for your review. We look forward to welcoming you back to Anise Hotel in the near future.

8/10 Good

Glenn, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Room spacious and clean. Shower works well . Marco and Natalie will help you with tours and other arrangements. Recommend them without reservations.
Response from Management Team on May 21, 2016
Thank you for your review. We look forward to welcoming you back to Anise Hotel in the near future.

8/10 Good

domol, aix en provence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we are very happyabout our stay at anise hotel
Hotel quite (not so easy in Phnom Penh), clean and with a good location. Good restaurant, we appreciate stew fish from Tonle Sal and the mango pine apple cramble with Lampok pepper...! Personnel adorable
Response from Management team on Jul 16, 2016
Dear domol, Thank you so your kind review. We look forward to welcoming you back soon.