Find hotels near Phoenix Zoo, Phoenix from ₩152,301

"Very basic as far as hotels goes. Bed was a bit stiff for my taste. Pillows were small yet soft. "

"The staff were very friendly and helpful. The room was pretty stark and basic, and there wasn’t a comfy chair in the room."

"Great location! Clean and kind service! "

"Hot tub and pool were fine. But no towels at the pool. Ice makers did not work. Bathroom light flickered and would not stay on. Rips on one of the sheets. Extremely noisy. Definitely overpriced and NOT a 3.5 star hotel. I have no idea how they got that rating"

"This is a lovely property. Our basic king room had a kitchen/living room and separate bedroom. The doors have code pads so you don’t have to keep track of key cards. The staff is very friendly and helpful. "

"Airport shutyle ol Food just average. Not free breakfast overpriced too."

"The hotel is beautiful and conveniently located to anything you could possibly need or want to do. I was very disappointed when I checked in and was unable to get the room I reserved (two beds) and was told it was because I booked with a third party and therefor my room choice was not guaranteed and given away. This was especially disappointing because I had to pay extra to reserve a room with two beds. I was offered a rollaway bed as a substitute which we accepted only to get a note under our door later that evening stating they didn’t have any more available. "

"It took 30 min to check in. The parking was a challenge and they charged me a destination fee of $40 that they did not disclose when I finally did check in. I am disappointed in the overall service and elevators took a long time to navigate because they were not keeping up with demand. Great location but not going to stay again unfortunately"

"Our stay at the Crowne Plaza Phoenix Airport - PHX by IHG was terrible. We were charged for parking and breakfast which we did not expect to based on our reservation and previous visits. There was construction going on in rooms around us and the water was turned off of several hours. But the worst thing was that we were embarrassingly accused of smoking, which we absolutely did not do, and charged an exorbitant fee of $250 dollars. When we talked with the staff about that they were very rude and combative. We will never stay there again nor at any other IHG facility. Note: there were other staff members that we interfaced with who were very polite and helpful. BTW the dates shown in the photo at the left is incorrect. Our stay was from Sun., Mar 08 - Tue., Mar 10."