Dear Valued Guest, Thank you so much for choosing Melia Vinpearl Phu Ly for this trip. We are very happy when we have the opportunity to welcome you back in our hotel. Your comment is the biggest motivation to help us improve our service more and more. We believe that Melia Vinpearl Phu Ly is always the first priority when you come to Ha Nam, and we hope that we could welcome you back again. Best Regards, Alex Guest Experience Manager

Dear Valued Guest, Greetings from Melia Vinpearl Phu Ly. We would like to thank you for sharing about your experience with us. We are very happy to bring you a sense of satisfaction and comfortable during your vacation at our hotel and your compliment is the greatest and hugest gift. Please rest assured your kind words will be addressed and shared among the entire team as a precious inspiration and encouragement to keep the high standard of the service continuously as you have experienced it. We are looking forward to welcoming you back soon in the nearest future.Sincerely yours,Vu Tuan Anh (Alex)Guest Experience Manager

Dear Dahye,Thank you for taking the time to share your experience with us and other valued guests.Your gracious comments regarding our team and their efforts are received with sincere appreciation. We are delighted to know you enjoyed your stay and that you recommend us. We regret to learn that we could not fully impress you in several areas. You may rest assured that your feedback has been forwarded to the Head of the concerned department and we do apologize for the inconvenience you experienced during your stay with us. Once again, we are very appreciative for bringing this to our attention. My team and I are looking forward with anticipation to having another chance to welcome your back and can demonstrate the true norm of Melia Vinpearl Phủ Lý. Sincerely,AlexGuest Experience Manager

Dear Valued Guest,Greetings from Melia Vinpearl Phu Ly.We would like to thank you for sharing about your experience with us. We are very happy to bring you a sense of satisfaction and comfortable during your vacation at our hotel and your compliment is the greatest and hugest gift. Please rest assured your kind words will be addressed and shared among the entire team as a precious inspiration and encouragement to keep the high standard of the service continuously as you have experienced it. We are looking forward to welcoming you back soon in the nearest future.Sincerely yours,Vu Tuan Anh (Alex)Guest Experience Manager

Dear Mr. Lee Chang Lee,Thank you so much for taking time to give us your positive comments about our service quality.First, I am very glad to know that our staff served you very well and met your expectation.Then, I am so sorry if there is anything in the bathroom and breakfast made you feel uncomfortable. If yes, please don't hesitate to tell me. Your comments are very usefull for our improvement. We are always ready to listen from you.Wishing you a pleasant day!Best Regards!AlexGuest Experience Manager

Dear Mr./ Ms. HUYN CHEOL,Greetings from Melia Vinpearl Phu Ly.We would like to thank you for sharing about your experience with us. We are very happy to bring you a sense of satisfaction and comfortable during your vacation at our hotel and your compliment is the greatest and hugest gift. Please rest assured your kind words will be addressed and shared among the entire team as a precious inspiration and encouragement to keep the high standard of the service continuously as you have experienced it. We are looking forward to welcoming you back soon in the nearest future.Sincerely yours,Vu Tuan Anh (Alex)Guest Experience Manager

Dear Mr./ Ms. KEUNSEOK,Greetings from Melia Vinpearl Phu Ly.We would like to thank you for sharing about your experience with us. We are very happy to bring you a sense of satisfaction and comfortable during your vacation at our hotel and your compliment is the greatest and hugest gift. Please rest assured your kind words will be addressed and shared among the entire team as a precious inspiration and encouragement to keep the high standard of the service continuously as you have experienced it. We are looking forward to welcoming you back soon in the nearest future.Sincerely yours,Vu Tuan Anh (Alex)Guest Experience Manager

Dear Mr. Dae Sung, Greetings from Vinpearl Condotel Phu Ly, We would like to thank you for sharing about your experience with us. We are very happy to bring you a sense of satisfaction and comfortable during your vacation at our hotel and your compliment is the greatest and hugest gift. Please rest assured your kind words will be addressed and shared among the entire team as a precious inspiration and encouragement to keep the high standard of the service continuously as you have experienced it. We are looking forward to welcoming you back soon in the nearest future. Sincerely yours, Vu Thi Van Front Office Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Valued Guest, Thank you so much for choosing Melia Vinpearl Phu Ly for this trip. We are very happy when we have the opportunity to welcome you back in our hotel. Your comment is the biggest motivation to help us improve our service more and more. We believe that Melia Vinpearl Phu Ly is always the first priority when you come to Ha Nam, and we hope that we could welcome you back again. Best Regards, Alex Guest Experience Manager

Dear Mr. Park, Thank you so much for choosing Melia Vinpearl Phu Ly for this trip. We are very happy when we have the opportunity to welcome you back in our hotel. Your comment is the biggest motivation to help us improve our service more and more. We believe that Melia Vinpearl Phu Ly is always the first priority when you come to Ha Nam, and we hope that we could welcome you back again. Best Regards, Alex Guest Experience Manager

Dear Gen, Thank you so much for choosing Melia Vinpearl Phu Ly for this trip. We are very happy when we have the opportunity to welcome you back in our hotel. Your comment is the biggest motivation to help us improve our service more and more. We believe that Melia Vinpearl Phu Ly is always the first priority when you come to Ha Nam, and we hope that we could welcome you back again. Best Regards, Alex Guest Experience Manager

Dear Mr. Catalano,Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience.We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. It is my pleasure to welcome you and all the guests who come to Melia Vinpearl Phu LyWe will try more and more to improve our services in order to go to Phu Ly, remember Melia Vinpearl.We really hope that we could welcome you soon.Wishing all the bests for you.Regards!Vũ Tuấn Anh (Alex)Guest Experience Manager

Dear Ulrik,Thank you for choosing Melia Vinpearl Phủ Lý as your lovely destination and taking time to give us your experience. Your response is very important to our team cause we always try our best to give the love guests the perfect experience.We are so glad to know that our services met your expectation. This is the biggest motivation we have on our road to bring to you the wonderful journey. It is my pleasure to welcome you and all the guests who come to Melia Vinpearl Phu LyWe will try more and more to improve our services in order to go to Phu Ly, remember Melia Vinpearl.We really hope that we could welcome you soon.Wishing all the bests for you.Regards!Vũ Tuấn Anh (Alex)Guest Experience Manager

Dear Andre,Greetings from Melia Vinpearl Phu Ly.We would like to thank you for sharing about your experience with us. We are very happy to bring you a sense of satisfaction and comfortable during your vacation at our hotel and your compliment is the greatest and hugest gift. Please rest assured your kind words will be addressed and shared among the entire team as a precious inspiration and encouragement to keep the high standard of the service continuously as you have experienced it. We are looking forward to welcoming you back soon in the nearest future.Sincerely yours,Vu Tuan Anh (Alex)Guest Experience Manager

Dear Frantz Byrch,Greetings from Melia Vinpearl Phu Ly.We would like to thank you for sharing about your experience with us. We are very happy to bring you a sense of satisfaction and comfortable during your vacation at our hotel and your compliment is the greatest and hugest gift. Please rest assured your kind words will be addressed and shared among the entire team as a precious inspiration and encouragement to keep the high standard of the service continuously as you have experienced it. We are looking forward to welcoming you back soon in the nearest future.Sincerely yours,Vu Tuan Anh (Alex)Guest Experience Manager

Dear kimLoan,Greetings from Melia Vinpearl Phu Ly.We would like to thank you for sharing about your experience with us. We are very happy to bring you a sense of satisfaction and comfortable during your vacation at our hotel and your compliment is the greatest and hugest gift. Please rest assured your kind words will be addressed and shared among the entire team as a precious inspiration and encouragement to keep the high standard of the service continuously as you have experienced it. I appreciate your comments about service quality, we are going to review them and bring to the guests best experience in Melia Vinpearl Phủ Lý.We are looking forward to welcoming you back soon in the nearest future.Sincerely yours,Vu Tuan Anh (Alex)Guest Experience Manager

Dear Mr./ Ms. JENKAI,Greetings from Melia Vinpearl Phu Ly.We would like to thank you for sharing about your experience with us. We are very happy to bring you a sense of satisfaction and comfortable during your vacation at our hotel and your compliment is the greatest and hugest gift. Please rest assured your kind words will be addressed and shared among the entire team as a precious inspiration and encouragement to keep the high standard of the service continuously as you have experienced it. We are looking forward to welcoming you back soon in the nearest future.Sincerely yours,Vu Tuan Anh (Alex)Guest Experience Manager

Dear Mr. haijun, Greetings from Melia Vinpearl Phu Ly, We would like to thank you for sharing about your experience with us. We are very happy to bring you a sense of satisfaction and comfortable during your vacation at our hotel and your compliment is the greatest and hugest gift. Please rest assured your kind words will be addressed and shared among the entire team as a precious inspiration and encouragement to keep the high standard of the service continuously as you have experienced it. We are looking forward to welcoming you back soon in the nearest future. Sincerely yours, Vu Tuan Anh (Alex) Guest Experience Manager

Kính thưa anh Anh-Tuan,Cảm ơn anh đã tin tưởng và lựa chọn sử dụng dịch vụ tại Vinpearl Condotel Phủ Lý và đã dành thời gian để cung cấp cho chúng tôi những phản hồi tích cực về trải nghiệm của anh tại khách sạn. Phản hồi của anh vô cùng quý giá đối với chúng tôi, vì chúng tôi luôn cố gắng cải thiện để đem đến cho khách hàng những trải nghiệm tuyệt vời nhất.Chúng tôi rất vui khi được biết rằng chất lượng dịch vụ của Vinpearl Condotel Phủ Lý đã làm anh cảm thấy hài lòng. Đó là một phần thưởng vô cùng giá trị và cũng là một động lực to lớn để chúng tôi ngày càng nâng cấp dịch vụ hơn nữa. Càng tuyệt vời hơn nữa khi được biết rằng chị đã có những trải nghiệm đáng nhớ tại Vinpearl Condotel Phủ Lý về chất lượng cơ sở vật chất tại phòng cũng như thái độ chuyên nghiệp, tận tình của đội ngũ nhân viên.Kính chúc anh và gia đình dồi dào sức khỏe. Chúng tôi rất mong sẽ được tiếp tục phục vụ anh và gia đình trong thời gian tới.Trân trọng,Vũ Tuấn AnhQuản lý Trải nghiệm Khách hàng

Dear Mr. Koichi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Xin chào Quý khách Thanh Yen, Xin chân thành cảm ơn quý khách đã dành thời gian để chia sẻ cảm nhận về dịch vụ của Khách sạn. Toàn thể đội ngũ nhân viên khách sạn rất mong một ngày gần nhất được chào đón quý khách quay trở lại Vinpearl Condotel Phủ Lý. Kính chúc quý khách cùng gia đình sức khỏe, hạnh phúc! Trân trọng, Ban Quản lý Khách sạn

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Kính gửi Quý khách Chân thành cảm ơn quý khách đã lựa chọn Vinpearl Condotel Phủ Lý Chúng tôi rất trân trọng những phản hồi của quý khách và rất vui mừng vì quý khách đã có những trải nghiệm tốt trong quá trình lưu trú tại đây. Chúng tôi mong muốn chào đón quý khách quay lại Vinpearl Condotel Phủ Lý và chúc quý khách những điều tốt đẹp nhất. Trân trọng,

Dear Mr. Huy, Thank you for your great review. We are delightful that you enjoyed your stay with us. Our team at Vinpearl strives to provide you with the absolute best, everyday. So we hope you come again and again. We look forward to welcoming you back to our property soon. Best Regards, Hoang Pham General Manager.