Verified
10/10 Excellent
Peter Gregory
Feb 11, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Peter Gregory
Stayed 1 night in Feb 2024
Hotel Elephant Lobby
3.0 star property
Explore your adventurous side with horseback riding and cycling. Relax afterwards in an oasis of calm at this hotel.
Choose dates to view prices
Photo gallery for Hotel Elephant Lobby
Near the famous Pinnawala Zoo, Hotel Elephant Lobby offers a family-friendly retreat. Enjoy horseback riding or cycling on site, then relax at the rooftop terrace or in the garden with international cuisine from Restaurant and convenient dry cleaning/laundry services nearby.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Pet friendly
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
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Policies
Check-in
Check-in start time: 8:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 8.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Fee for English breakfast: approximately USD 3 to 10 for adults, and USD 3 to 9 for children
- Airport shuttle fee: USD 65.00 per vehicle (roundtrip)
- Rollaway bed fee: USD 8.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Is Hotel Elephant Lobby pet-friendly?
Yes, pets are allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Elephant Lobby?
Check-in start time: 8:00 AM; Check-in end time: anytime.
What time is check-out at Hotel Elephant Lobby?
Check-out is at 12:30 PM.
Does Hotel Elephant Lobby provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 65.00 per vehicle applies.
Are there all-inclusive benefits at Hotel Elephant Lobby?
Some rate plans available at this hotel are all-inclusive.
Where is Hotel Elephant Lobby located?
This family-friendly Pinnawala hotel is located in the mountains, 0.5 mi (0.9 km) from Pinnawala Zoo, and within 9 mi (15 km) of Wewaladeniya King's Temple and Uthuwankanda Church. New Paradise Spice & Herbal Garden and Alagalla Mountain are also within 9 mi (15 km).
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
8.0
Amenities
9.0
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 4 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
GreekQueenDina
Mar 7, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run by a really nice family. It’s a perfect location to ride the elephants right down the street. You can stay here to save money, and get a balcony room for a great price. Bring your own sheets and towels because you’ll be happier if you do (I did and had a great time). The owners son is so nice and came along my tour and showed me the Kandy Tooth Temple in Kandy, Sri Lanka. Highly recommend seeing that and the Royal Botanical Gardens. Elephant Bay Hotel is next door and you can pay like $15 to use the pool for the day, I recommend doing that to get some pics with elephants in the background!
GreekQueenDina
Stayed 4 nights in Feb 2019
Verified
8/10 Good
PEERZAAD
Dec 30, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUR STAY AT HOTEL ELEPHANT LOBBY
VERY HELPFUL
PEERZAAD
Stayed 2 nights in Dec 2019
Verified
6/10 Okay
sivert
Nov 3, 2023
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
sivert
Stayed 1 night in Oct 2023