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Cristal Palace

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Luxury
4.5 star property
9.2

Wonderful

Mountain retreat with authentic sauna

Alpine adventures begin at Cristal Energy Spa, where massages soothe muscles after skiing. The complimentary shuttle takes guests to Madonna di Campiglio Ski Area. Evenings feature après-ski drinks before retiring to rooms with premium bedding and down comforters.

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is ₩208,923
₩238,520 total
includes taxes & fees
Jun 13 - Jun 14

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Triple Room

Premium bedding, down comforters, minibar, in-room safe

Classic Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Triple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room (with extra bed)

Premium bedding, down comforters, minibar, in-room safe

Triple Room (with extra bed)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, minibar, in-room safe

Family Suite

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Classic Double Room Single Use

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located in Pinzolo, Cristal Palace is in the city center and in the mountains. The area's natural beauty can be seen at Sole Valley and Lake Molveno. Traveling with kids? Consider Scuola di Sci Dolomiti and Pineta Park. Spend some time exploring the area's activities, including skiing, golfing, and skiing lessons. Visit our Pinzolo travel guide
Map
Via Cima Tosa 104/A, Pinzolo, TN, 38086

What's nearby

  • Ski resort Madonna di Campiglio. Italy
    Madonna di Campiglio Ski Area
    1 min walk - 0.0 km
  • Pradalago Gondola
    3 min walk - 0.3 km
  • Miramonti Ski Lift
    8 min walk - 0.7 km
  • 5 Laghi Express Gondola
    11 min walk - 1.0 km
  • Groste 1 Express Gondola
    11 min walk - 1.0 km

Getting around

  • Mezzocorona Station
    63 min drive
  • Bolzano Airport (BZO)
    110 min drive

Restaurants

  • Chalet Spinale
    16 min drive
  • Ristorante Rifugio Patascoss
    5 min drive
  • Bar 5 Laghi
    14 min drive
  • Lab - Aprés Ski
    14 min walk
  • Bar Fortini
    10 min walk

About this property

Cristal Palace

  • Luxury family-friendly hotel in the city center
  • You can look forward to a free breakfast buffet, an airport shuttle, and a terrace at Cristal Palace. With amenities like a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Indulge in a massage, a body scrub, and a body treatment at Cristal Energy Spa, the onsite spa. The on-site restaurant offers breakfast. Enjoy the health club, as well as activities like sledding. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Babysitting (surcharge), 1 meeting room, and an elevator
    • Luggage storage, multilingual staff, and massage treatment rooms
  • Room features
  • All 61 rooms offer comforts such as premium bedding and bathrobes, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Bidets, tubs or showers, and free toiletries
    • LCD TVs with satellite channels
    • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Self parking on site (EUR 10 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski storage
  • Sledding
  • Steam room
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,399 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per person (one-way)
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT022143A1U7XVTCU9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Cristal Palace have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Cristal Palace?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Cristal Palace on Jun 13, 2026 start from ₩208,923, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cristal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Cristal Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cristal Palace?

Check-out is at 11 AM.

Does Cristal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 200 per person applies.

Where is Cristal Palace located?

Located near the slopes, this Pinzolo hotel is in the mountains and within a 10-minute walk of Madonna di Campiglio Ski Area, Pradalago Gondola, and Canalone Miramonti. Miramonti Ski Lift and Fortini Express Ski Lift are also within 10 minutes.

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Reviews

Cristal Palace Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 111 out of 169 reviews
Rating 8 - Good. 40 out of 169 reviews
Rating 6 - Okay. 14 out of 169 reviews
Rating 4 - Poor. 4 out of 169 reviews
Rating 2 - Terrible. 0 out of 169 reviews

Reviews

Verified

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, amenities
Amazing hotel, spa facilities and very good breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Piero

Liked: Cleanliness, property conditions & facilities
Very clean, friendly and helpfull
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great breakfast. Highly recommend.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Very nice hotel. Great location, good breakfast, nice indoor pool an very friendly staff. Quiet and beautiful views over the village and only a short walk don to the village centre.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nothing short of fantastic. The staff were the highlight, incredibly friendly and accommodative, going above and beyond to ensure we had everything we needed. Our room was gorgeous, offering both style and supreme comfort. Every service we used, from check-in to dining, was flawless. This hotel truly understands hospitality. We can't wait to come back!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Great spa. Mediocre restaurant - breakfasts good but dinners below par.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Amazing place, very nice and clean, service is top level, but the best thing is the view from the breakfast hall. We went there for my wife’s birthday and we experienced may be our best stay ever. We even wanted to extend but unfortunately there was no availability. Will see you again soon, nice people! Recommend with both hands.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy in general. Perfect if skiing, including the spa, very nice and authentic style of the building. Excellent service in particular the shuttle. A short walk to the village center, though the last 100 meters or so following the roadway rather than a pedestrian path.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot for a snowy vacation!

A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Love this hotel
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a view over the valley

This hotel suited well our one night stay in Madonna. Location was within walking distance from the town centre with a nice view from the breakfast room. Spa was nice, there was even a water bucket in the sauna!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place. Minor service issues.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Hansruedi

Liked: Cleanliness, amenities, property conditions & facilities
Solides 4 Sterne Hotel mit schöner Aussicht und nettem Personal
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura situata a 10 minuti a piedi dal centro di Madonna di Campiglio, arredamento in tipico stile di montagna e stanza spaziosa con terrazza con vista sul paese.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

torneremo

consiglio vivamente questo hotel, avevamo l esigenza di fare colazione prima delle 7 il maitre ci ha accolto e trattati benissimo con i suoi collaboratori. posto bellissimo ringrazio vivamente
Stayed 1 night in Jul 2025
Verified

8/10 Good

elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bom porém longe do centro.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Ivana

Comodo per arrivare in centro.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel a Madonna di Campiglio

Hotel situato in posizione strategica. Camera spaziosa, pulita, ben arredata e con balcone con vista sul paese di Madonna di Campiglio. Personale professionale e disponibile. Colazione abbondante e servita in un’ampia sala interna. Mi sento di consigliarlo assolutamente.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Sejour genial L’hotel est magnifique avec une vue sur la ville tellement belle Le petit déjeuner à volonté très bon Le personnel au petit soin Le seul bémol mais indépendant de l hotel c est qu il faut prendre une navette pour rejoindre les télésièges après cela peut ne pas déranger certaines personnes
Stayed 4 nights in Feb 2022
Verified

6/10 Okay

federico

Liked: Cleanliness, property conditions & facilities, room comfort

Ampi spazi di miglioramento

Punto primo il cartello dell'hotel non e' visibile dalla strada ne' tantomeno il cartello che indica dove parcheggiare. Morale della favola se non hai qualcuno che segue il gps ti perdi. La hot tub non funzionava e hanno trovato patetiche scuse per la temperatura ( fredda ) fino quando alla terza serata di spa guarda caso la hot tub era chiusa.... Parcheggio a pagamento non tollerabile visto il costo medio di una notte. La televisione in camera e' situata sulla parete sbagliata e devi torcerti il collo per vederla. Nel complesso il posto e' bello con ristorante all'altezza sia per colazione e per cena. Peccato per i dettagli.
Stayed 4 nights in Feb 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Davvero un bel hotel
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

DARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto carina, buoni i servizi e ottima la posizione. Vista eccezzionale.
Stayed 6 nights in Aug 2021
Verified

10/10 Excellent

maria luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eccellente

Hotel fantastico. Struttura perfetta. La camera bellissima con vista. Pulizia. Personale sempre disponibile. Colazione ottima.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buongiorno, l'albergo era ancora piu bello che in foto, i servizi erano eccellenti... il personale molto professionale sempre pronto a qualsiasi cosa chiedessimo colazioni e cene fantastiche pulizia impeccabile una spa ottima!!! lo consiglio veramente a tutti!!!! noi ci ritorneremo quest'inverno Grazie!!
Stayed 3 nights in Aug 2019