Platanias, Crete hotel rooms at the Independent

"The rooms were spacious, the buffet breakfast delicious and the staff was very friendly. However, our key didn't work. I had to go to the lobby 7 times for this, which was a hassle. Also, in a 5 star resort there should be some things for kids to play with in the pool and more pampering amenities in the room, beside the obligatory shower cap. Also, a free shuttle to Chania would have been a big advantage. "

"Beautiful ocean view and customer service excellent "

"Rooms were beautiful food was excellent and seevice was excellent "

"The hotel is really nice. The food and drinks were good. Beach is right there and there are lits of pools to choose from. We have loved our holiday "

"Fantastic room and stay in a private pool suite in the Residences. Amazing meals in local restaurants!"

"All staff were incredibly friendly and helpful, making our stay very comfortable and enjoyable. The reception staff were particularly welcoming and efficient, ensuring a smooth check-in and check-out process. The restaurant offered a delicious and varied menu, with friendly and attentive service. We had a wonderful experience at this hotel, and we would highly recommend it to anyone looking for a great stay! "

"The jacuzzi was not clean. There were no shower gel and shampoo in the room. Staff at reception was impatient and did not explain all of the things to us."