Hipotels Gran Playa de Palma

4.0 star property
Hotel connected to the convention center in Palma de Mallorca with a full-service spa

Choose dates to view prices

Photo gallery for Hipotels Gran Playa de Palma

Indoor pool, outdoor pool, open 9:30 AM to 7:00 PM, pool umbrellas
Bar (on property)
View from room
Sauna, hot tub, body treatments, hot stone massages, sports massages
1 bedroom, minibar, in-room safe, desk
Hipotels Gran Playa de Palma overlooks El Arenal Beach, offering an upscale retreat with a poolside bar and garden. Guests can book hot stone massages at Mallorca Wellness SPA, rent bikes to explore, or visit nearby Playa de Palma for more beachfront experiences.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
The current price is ₩220,667
₩245,481 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 30 of 30 rooms

Double Room, Balcony (2 adults)

9.4 out of 10
Exceptional
(53 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Pool View (2 adults)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View (2 adults)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace (2 adults)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Pool View (2 adults)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Sea View (2 adults)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony (2 adults + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Triple Room, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Pool View (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Triple Room, Balcony, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View (2 adults + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Triple Room, Balcony, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room Single Use, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony (1 adult + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room Single Use, Balcony, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Pool View (1 adult + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room Single Use, Balcony, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View (1 adult + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace (3 adults)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace (2 adults + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Pool View (3 adults)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Pool View (2 adults + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Sea View (3 adults)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Sea View (2 adults + 1 child)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, Terrace, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
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About the neighborhood

Map
Avenida Fra Joan Llabrés S/N, Palma de Mallorca, 7600

What's nearby

  • Playa de Palma - 5 min walk - 0.4 km
  • El Arenal Beach - 18 min walk - 1.5 km
  • Aqualand El Arenal - 4 min drive - 2.4 km
  • Palma Aquarium - 4 min drive - 4.6 km
  • Platja de Can Pastilla - 5 min drive - 6.3 km

Getting around

  • Marratxi Poligon Station - 13 min drive
  • Palma de Mallorca Airport (PMI) - 10 min drive

Restaurants

  • ‪Megapark - ‬6 min walk
  • ‪Bierkönig - ‬6 min walk
  • ‪Levita - ‬6 min walk
  • ‪Nova Beach Lounge Club - ‬6 min walk
  • ‪Balneario 6 - ‬7 min walk

About this property

Hipotels Gran Playa de Palma

Upscale hotel near El Arenal Beach
Located close to Playa de Palma, Hipotels Gran Playa de Palma provides a poolside bar, a terrace, and a garden. Adventurous travelers may like the cycling at this hotel. Indulge in a manicure/pedicure, a sports massage, and a detox wrap at Mallorca Wellness Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, an elevator, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and 3 meeting rooms
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 368 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12.30 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (5,124 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 10 and February 1.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.30 per person
  • Covered self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:30 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hipotels Gran Playa Palma Hotel Playa de Palma
Hipotels Gran Playa Palma Hotel
Hipotels Gran Playa Palma Playa de Palma
Hipotels Gran Playa Palma
Hipotels Gran Playa De Palma Majorca
Hipotels Gran Playa de Palma Hotel
Hipotels Gran Playa de Palma Palma de Mallorca
Hipotels Gran Playa de Palma Hotel Palma de Mallorca

Frequently asked questions

Does Hipotels Gran Playa de Palma have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:30 AM–7:00 PM.

How much does it cost to stay at Hipotels Gran Playa de Palma?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hipotels Gran Playa de Palma on Nov 16, 2025 start from ₩220,667, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hipotels Gran Playa de Palma pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hipotels Gran Playa de Palma?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Hipotels Gran Playa de Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hipotels Gran Playa de Palma?

Check-out is at 11:00 AM.

Where is Hipotels Gran Playa de Palma located?

Situated near the airport, this spa hotel is within a 10-minute walk of Hipotels Convention Centre and Playa de Palma. El Arenal Beach is 1 mi (1.6 km) away.

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Reviews

Hipotels Gran Playa de Palma Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 775 out of 1001 reviews
Rating 8 - Good. 180 out of 1001 reviews
Rating 6 - Okay. 29 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel and we enjoyed the spa & massage services, pool and restaurants on site. Staff were great! We were a bit disappointed with the location / proximity to the drunken chaos at the beach and distance from the old town. Just something to be aware of if traveling from far away - make sure you do your research on this location! Again, the hotel itself is beautiful and we would highly recommend the massage / spa services! However, trying to find decent dining options and activities within walking distance from the property was near impossible.
Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel. Staff was professional and very competent. Grounds and facilities top notch. Very impressive staff that was constantly cleaning, helping, and making sure the hotel was at the top of their game.
Stayed 8 nights in Feb 2025

10/10 Excellent

Annelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel, half board is really good and different choice for dinner every night.
Stayed 4 nights in Aug 2024

10/10 Excellent

GARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent choice for our holiday.
Stayed 4 nights in Nov 2023

8/10 Good

Björn

Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel with staff that leave room to improve.
Stayed 7 nights in Feb 2024

10/10 Excellent

Chi Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area

It’s amazing hotel. A lot of great facilities, I love the swimming pool and restaurants. The breakfast is so high quality with variety of foods. Very relaxing when staying. I also love it’s SPA and souna room.
Stayed 6 nights in Jul 2023

4/10 Poor

Dan

Liked: Property conditions & facilities
Disliked: Staff & service
Great property overall. Really clean and well kept. Front desk service team could really use an education on hospitality. Tried to make multiple request by calling front desk and they did not want to seem to help accommodate. Not all too friendly either. Breakfast buffet had great selection. Houskeeeping staff was amazing ensuring room cleanliness. Overall a great stay. It would be More amazing if the front desk staff could be more accommodating to guests needs especially for being a 4 star hotel, now I can see why they are not a 5 star.
Stayed 5 nights in Mar 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time in the hotel- with our child now. everything was fine, very nice hotel and personal. short way to the sea. we booked hotel with breakfast, this was very nice too. we will come again.
Stayed 10 nights in Jun 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

We had a good stay at this hotel. Had a very nice room and the vive was nice. The beds was great!! The breakfast was SUPERGOOD! The sunbeds, towels all worked very smooth. The pool was very nice. Drinks and service at the pool was good. Nice walk along the beach to go to restaurants.
Stayed 5 nights in Oct 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new, very good but very busy. The areas around hotel, is for younger Europeans not British. Not suited to older people
Stayed 4 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not family friendly area.
Stayed 4 nights in Aug 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the pool the wifi (wlan) was not good. Very poor. In generally the hotel eas good.
Stayed 7 nights in Aug 2023

2/10 Terrible

Pardeep

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here or in this area. Flew in from Canada, after 16 hours flight, the AC Does not work!! The hotel lied to us and said they will get a technician to fix it and for 2 days no one could get it to work. Finally, one staff told us there is a regulation in Spain that customer cannot use the AC thermostat and they control it. I almost had a heat stroke, it was uncomfortably hot and stuffy. AC did not work, we checked out 2 days early and got out of there. The hotel staff is unfriendly and no customer service skills, they did not refund us for our 2 nights $700/night and lied that AC was working. The entrance lobby has FULL air condition but everywhere else there is supposedly a regulation. Good way to fool customers. We tried to choose luxury but this is not. Area is full of drunkies and loud. Breakfast was good but exactly at 1030am they turned off the lights in the restaurant while we are eating, WHO does that in a luxury hotel? If we are paying $700 / night then we are not beggars for food! Just need some relaxation while eating, not turning off lights and machines. It's just a massive hotel with a nice pool but nothing beyond that!

6/10 Okay

Jose-Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and top-notch! It was a beautiful hotel. Unfortunately, it was really noisy. We heard when the restaurants across the street were recycling the glass in the bins all night long. Because it is so close to everything, the people along the beach are very noisy and you hear everything. Wasn’t anything that the hotel could do but that was annoying. Also, the air conditioner never got cold so our room was warm.
Stayed 4 nights in Aug 2025

8/10 Good

Denis

Liked: Cleanliness, property conditions & facilities
ligku
Stayed 4 nights in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage direkt am B6, top Essen aber leider keine Trikots/Megapark Bierkönig Shirts erlaubt, bereits um 9 schon keine Liegen mehr frei
Stayed 4 nights in Aug 2025

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes und sauberes Hotel, egal wo man sicht aufhielt, es war überall stets sauber. Freundliches Personal. Negativ fanden wir die ziemlich rutschigen Bodenplatten am Pool, wir sahen viele Leute die sich auf den Boden gelegt haben, sah sehr schmerzhaft aus. Die Baderegeln von den Bademeistern waren nicht jeden Tag gleich. Manchmal durfte man mit einer Luftmatratze in den Pool und am nächsten Tag wieder nicht. Spritzen durfte man auch nicht, es standen nirgends klare Regeln. Schade, das wäre nicht nötig. Unsere Angst von der Lage des Hotels (direkt hinter dem Megapark), hat sich nicht bestätigt. Wir haben fast nichts davon gehört, auch in der Nacht nicht. Essen war sehr umfangreich und sehr gut. Es gab für jeden etwas.
Stayed 10 nights in Jul 2025

10/10 Excellent

Flavia

Liked: Cleanliness, amenities, property conditions & facilities
Perfect! I couldn’t have chosen better! 5 mins to the beach, excellent breakfast and dinner buffet options ( I had the half board), beautiful and spacious bedroom, nice shower, loved the pools… Front desk attendant also helped us buying the excursions, which was a big plus.. I would definitely return!
Stayed 7 nights in Jun 2025

10/10 Excellent

Sanny

Liked: Cleanliness, amenities, property conditions & facilities
Rien à dire Hotel au top , gentillesse du personnel , la propreté , le petit déjeuner et buffet du soir excellent C'était la deuxième fois que nous séjournons dans cet hotel et se sera pas la dernière 👍👍😊😊
Stayed 7 nights in Jun 2025

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service, property conditions & facilities
Eine sehr schöne
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aufenthalt

Es war wieder sehr schön im Hipotel Grand Playa de Palma. Leider wurde der Durchgang von der Poollandschaft zur Hauptstraße geschlossen. Dadurch wurde der Weg zum Meer deutlich länger und weniger komfortabel. Die Gründe dieser Maßnahme konnte mir niemand erklären. Ansonsten war der Aufenthalt tadellos.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Sehr nettes Personal, der Kofferservice war hervorragend. Das Essen ist sehr gut, sowohl das Frühstück als auch das Abendessen.
Stayed 7 nights in Jun 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herzlichen Dank an das Team vom Hotel

Es war wiedermal eine super Ferienwoche im Hipotels. Das Team arbeitet auf allen Ebenen und Resorts ruhig, professionell und sehr freundlich zusammen. Alles sehr sauber und gepflegt,wunderschöne Bepflanzung. Wir haben uns gut erholen können.
Stayed 8 nights in May 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel immer zu empfehlen!
Stayed 5 nights in May 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage, gutes Essen und großes Zimmer.
Stayed 1 night in Apr 2025