We stayed here for about a week. The staff is amazing. First off the manager, Nabaraj, helped us plan a trek. He gathered our permit in advance and was not pushy about selling us a guide or porter, which we did not use. Also, he helped me plan a birthday dinner for my fiancé, in which he made us dinner reservations and bought a cake that he had sent to the restaurant. The rest of the staff was very warm, friendly, and willing to help with anything. The rooms were incredibly clean with great attention to detail. The location is right in the middle of the lakeside area and walking distance to everything. The rooms are very tastefully decorated and are situated in a nice garden setting. We really enjoyed our stay here and would highly reccomend.