폰차툴라, 루이지애나의 수영장이 있는 호텔

“Apparently some rooms are better than others. We have previously stayed here and we're satisfied. This time not so much. The a/c could not keep up and barely blew cold. The floor was not that clean and a bit rough. Also, had an issue with leaving a personal item(pricey pillow needed for husband's back) there which I went back for just a few hours later. The staff did try calling the cleaning people but noone could seem to locate it. I called back a couple times to see if it got turned in with no...

“No coffee pot in room but coffee available 24 hours a day I’m lobby”

“The rooms are very clean”

“Double charged me.”

“Not the hotel’s staff fault but power went out to portions of hotel. Had no lights in bathroom and they ran out of breakfast. Hotel was clean and pool was good and enjoyable. Hotel should make concessions to refund partial fees when accommodation can’t deliver what is advertised.”

“I wasn't charged for an unexpected deposit. Breakfast was already put away, way before ended time.”

“The Bed was not made the covers and sheets was throwed back on the bed,no trash bage in the cans”

“Picked the day before mistakenly but they could not change it to the correct date being it was within their 24 hour policy even though they had us as a no show.”