HARRIS Hotel Pontianak

4.0 star property
Travelers find relaxation at the rooftop pool with city views or rejuvenate with spa treatments including reflexology and massage sessions

Choose dates to view prices

HARRIS Hotel Pontianak, located in the business district, offers a retreat with a rooftop pool, spa treatments, and a poolside bar. Enjoy meals at two on-site restaurants and stay connected with free WiFi in your room.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩49,464
₩59,851 total
includes taxes & fees
Jun 1 - Jun 2
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About this property

HARRIS Hotel Pontianak

  • Upscale hotel in the business district
  • At HARRIS Hotel Pontianak, you can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a massage, a body treatment, or a facial. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
    • A banquet hall, a gift shop, and an elevator
  • Room features
  • All 151 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 150000 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does HARRIS Hotel Pontianak have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at HARRIS Hotel Pontianak?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at HARRIS Hotel Pontianak on Jun 1, 2026 start from ₩49,464, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HARRIS Hotel Pontianak pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at HARRIS Hotel Pontianak?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at HARRIS Hotel Pontianak?

Check-out is at noon.

Does HARRIS Hotel Pontianak provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 150000 per room applies.

Where is HARRIS Hotel Pontianak located?

Located in the heart of Pontianak, this spa hotel is within 1 mi (2 km) of Gajah Mada Shopping Complex and Museum Provinsi Kalimantan Barat. Ayani Mega Mall and Vihara Bodhisatva Karaniya Metta are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

8.0

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

Reviews

Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Hotel Harris for your hospitality. All of the staff members that we interacted with were friendly, professional, and have the best customer service skills. We loved the long pillows called guling. The room set up is simple, but it is cozy and clean. We will definitely stay at Harris Hotel again whenever Pontianak is calling.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Antonio

Liked: Cleanliness
They have to improve in customer service. Language is a big barrier.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Andreas

Liked: Property conditions & facilities
Disliked: Amenities
Great location for food and necessities Asking for non smoking room, yet the smell of the tobacco smell very strong Very basic shampoo, shower gel and tooth brush Cooler are not working I’m staying at 7th floor but the street noise still can be heard (a lot of noises)
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lusi

Liked: Staff & service, room comfort

Not bad at all, !!

All ok, the only thing is Cleaning , need to do deep cleaning!
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Bad experienced (not recommended)

Upon my arrival at the hotel, I was immediately struck by a strong, unpleasant odor in the surrounding area, reminiscent of a toilet. When I approached the front desk to inquire about the possibility of an early check-in, the receptionist was unhelpful and responded in a rude manner. Despite specifically requesting a non-smoking room, the room I was given had an overwhelming smell of cigarette smoke. When I contacted the front desk to report the issue, I was informed that it was a non-smoking floor. However, the odor was so intense that I found it difficult to breathe. Eventually, a staff member was sent to inspect the room and brought an air purifying device. I was asked to wait outside while the issue was addressed. Upon returning, the smoke odor had diminished slightly, but was replaced by an overpowering chemical smell, which made it impossible for me to sleep that night. It was, without a doubt, the worst hotel stay I have ever experienced. I was visiting Pontianak on a business trip, and will certainly never return to this hotel ever again.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Willem

Het hotel gaat langzaam achteruit en hebben weinig tijd voor hun klanten maar voor 4 sterren oké want er gaan ook dingen goed alleen de schimmel in elke badkamer en koelkastje werkt niet jammer je wil koud drinken
Stayed 12 nights in Dec 2024
Verified

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit déjeuner incroyable

Petit déjeuner incroyable et belle piscine au rooftop.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leuke buurt verder alles goed geregeld aan rader voor tijdelijk vakantie of zakelijk
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2022
Verified

8/10 Good

RODERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pros: location, nice view, friendly staff, fast internet, amazing view from rooftop cons: gym was too cramped, no diet soda
Stayed 4 nights in Jun 2022
Verified

8/10 Good

Tia Claudia Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for reasonable price

the hotel is quite new. The facilities are well maintained, room are clean and staff are friendly. at the ground floor there is a fresh market with lots of choices. Once I am back in town I love to stay here again.
Verified

10/10 Excellent

Manoel Yohanes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff. Comfy room.

The staff was very helpful. An impressive stay overall!
Verified

10/10 Excellent

HENDRIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended, good location

The room is comfortable and clean, also all friendly staff
Verified

6/10 Okay

andi

Liked: Cleanliness, staff & service, property conditions & facilities

Good

New hotel, overall is good, fast wifi conection
Verified

2/10 Terrible

Yanti

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Verified traveler