Porquerolles, Hyères hotel rooms at the Mona Lisa

"Incredible property, great vacation—loved our stay!"

"Very nice hotel. The employees are extremely helpful and friendly. The breakfast was below average. I did not eat there the second day, even though it was included in my room price. There was not a lot to do in the immediate area of the hotel. However, the rugby stadium was right next-door so I’m sure it serves its purpose on game days And evenings."

"Amazing hotel location - great staff and very good room Would love yo come again "

"Stay somewhere else! Communication and ownership is nonexistent at this property. Nor is respect. We were arriving on a Sunday afternoon. NO ONE at the property. Received an email with gate and lock box codes. NO envelope or keys inside. Emailed property and called no response. Waited hours with no response. The Emergency phone number, which we were told about when we left, was written ALL in French. (So if you don't read french or don't have a phone they don't care) The room we got was not fully clean. Squished bug on the wall, streaks on the walls and glass divider in the bathroom. The fan in the bathroom was disgusting, i doubt it has Ever been cleaned. Half a roll of toilet paper. Dishes left in the dishwasher and a pot was dirty in the drawer under the tv. Spider webs above the patio doors. Shower head/wand was mounted on the wall just above the tap. You have to hold it in your one hand while showering as its aimed at your shins otherwise. Only positive was that there was adequate parking. When checking out we brought our concerns to the front desk lady (after spending 25mins on Expedia chat) to which all she did was make excuses and try to blame others and us (because we don't speak/read French)! Then she had the nerve to say she wouldn't charge us for a late check out! It was 10:50am. Are you kidding me. I usually take most little things with a grain of salt when traveling to other countries but after everything, not a chance. Should be rated at a 5/10 max."

"Well located and it's nice for a walk along the wharf."

"Simple stay for Christmas holidays, room was clean, breakfast included was fresh and varied. French pastries and bread very fresh and of good quality. Ham, cheese, salami, fruit salad, scrambled eggs, etc.. also on offer. Very welcoming and helpful staff. "