테라스/파티오

매치 리조트 호텔 여행 후기

3 out of 5
매치 리조트 호텔
Dolphin Bay, Port Antonio

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 114개 이용 후기 중 35개" "
평점 8 - 좋아요. 114개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 114개 이용 후기 중 16개" "
평점 4 - 별로예요. 114개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 114개 이용 후기 중 9개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

OSHANE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think it’s my 3rd time visiting and it’s my absolute favorite place in Portland. It’s so quiet and peaceful and the breakfast is very tasty . I will definitely visit again in my next trip .

10/10 - 훌륭해요

OSHANE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This is the second time my husband and I visited this property….. and again I loveeeee it here…. It’s sooo peaceful and quiet and the staffs are very friendly…. Did I mentioned that the breakfast is excellent…. I will definitely be visiting again . My only problem was the road is verrrrryyyyyy bad . My first time there the road was worst tho , I hope they will fix the road soon .
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was pleasant, and helpful. Breakfast was served on time and was always good. The boss always interacted with the guests, they made sure that everything was taken care of.
2023년 12월에 6박 숙박함

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

8/10 - 좋아요

Kameisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Tanya

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Deniece

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함

8/10 - 좋아요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함

8/10 - 좋아요

George

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant should be open for more than just breakfast.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a clean
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mrs. Maria is a wonderful host, she made us feel like home and we are still talking about the amazing breakfast. Something that is out of Mrs. Marias control is the road leading to the property, I have no words to describe it but this is a shame. Thank you Mrs. Maria, Peter & Marci.
2023년 9월에 1박 숙박함

8/10 - 좋아요

George

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the breakfast that was provided. Service was very courteous.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

brigitte

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value here
2023년 9월에 2박 숙박함

8/10 - 좋아요

Barry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
excellent for the price.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Damion

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I booked this hotel last min & i wasn't disappointed, for the price it was comfortable & safe. Staff was very welcoming & helpful, we even got a bigger room. The best part was breakfast we really enjoyed it.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Orrette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's very quiet and peaceful but at the same time it has what you want to be comfortable
2023년 8월에 2박 숙박함

4/10 - 별로예요

Lisette

2023년 7월에 7박 숙박함

6/10 - 괜찮아요

Damion

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
They were late for everything
2023년 7월에 2박 숙박함

8/10 - 좋아요

Hasani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Aleeshia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

N G

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
First the road not good coming to this property, Tv not working cant watching from i book in and Internet problems .but you have lovely staff and the owner have the hotel he don't wanted to listen you to slove the problems is just money for him. Not good for your money
2023년 6월에 4박 숙박함
답변 제공: Richard 님, 2023년 7월 5일
This particular guest has a problem - she booked for 3 days and has spend a week so far and still extending her stay as she is still in the property - the roads are absolutely horrible as their is a massive road resurfacing project that has been going on by the government of Jamaica for over a year now and in relation to the internet is unfounded as her issue is that she cannot watch Netflix on her tv but the WiFi works every where. - THE INTERNET WORKS WELL- we have one of the fastest in jamaica. Secondly we have given her discounts because her personal Netflix doesn’t work (not the hotels responsibility) and she complains of money on a budget hotel!!!- although we try we can’t please everyone - I hope she returns when the roads are fixed and she has learnt the difference between internet and WiFi and her Netflix account

8/10 - 좋아요

Nkechi 님, Marietta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2023년 6월에 2박 숙박함

8/10 - 좋아요

Wayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful. Dinning options was limited but for price and room facilities it worth it
2023년 6월에 1박 숙박함

8/10 - 좋아요

Zidon

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Jay-von

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

brigitte

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is quiet location cloae to town very nice
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'll never stay here again, nor will I recommend this hotel to anyone. The property/rooms look awful. The washcloths and towels need to change. I've seen motels in better condition. Their so-call security lied about the hotel not having a microwave. Instead of trying to help us, he went back to his phone as usual. Only to be told by the chef that morning that they have a microwave, which is accessible to everyone staying at the hotel. And to top the list, they do not have a water tank to supply the hotel. They woke us up one morning to say that there is no water and though they ordered it, the water won't arrive in the next 30-45mns. Worst birthday/vacation ever !!
2023년 4월에 2박 숙박함
답변 제공: Richard 님, 2023년 4월 20일
Sorry to hear that - hope you return.there is microwave access to our guest in the dinning room - we are in the midst of a drought and we may have one of the biggest reserve for water in Portland for a hotel. I understand that you were info that the reserve takes 20 minutes to be fully functional ( transfer of water while the pumps are switch off). I also understand that you couldn’t wait for you had to leave and that your wife was I’ll.In relation to your issues. With the towels and rags port antonio suffers from hard water and although we operate a soft water treatment facility at our laundry mat. Bright whites loose their brightness in under two weeks.These issues are significant as for the private security we will look into what may have gone wrong.We recommend that you choose a highrr room offering ( one that has a kettle or stove in your booking at another hotel or ours on the next occasion so you won’t have interpersonal issues with anyone.Thanks for your support but we notes you have no complaints in relation to bed, internet, hot water , HD television cable , air conditioning or hotel workers save and except the private security. Thanks for review and our lowest score to date.

6/10 - 괜찮아요

Sharon

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a nice property, if they had the proper management and the owner not doing EVERYTHING it would be better. Time to pay, the owner has to come in, guest must wait, anything broken, owner has to come, he never did for the clogged bath tub. No towel service, staff don’t show up, NO ONE at the front desk. Chef only one on property, can’t answer questions, it’s not his capacity anyway, he did the best he could. Dining area needs care, ants in the sugar, please use a sugar shaker not a bowl. No coffee, no staff to turn on water and machine in the early morning. I think it comes down to owner not wanting to pay and is cheap. Guest service comes first. While you’re not able to measure up to large properties, please improve the SERVICE, your staff is complaining to the guest, because you don’t pay them, they have no interest in showing up to perform. Please incentivize them and encourage them, they want to work. You nickle and dime them and they become disenfranchised. Why is front office cleaning rooms, working in laundry, helping in the dining room. You need a phone so guest can call from the room. I feel bad as a guest, this taints the experience. Not sure I would recommend.
2023년 4월에 4박 숙박함
답변 제공: Richard 님, 2023년 4월 17일
This is a disgruntled guest who want half off her stay after a week stay for two reasons she ran out of toilet paper one morning and received a fresh roll within 5 minutes, secondly she went to the front desk at 10 pm to place her breakfast order and the receptionist was in the bathroom. They will always be people hard to please and our team has done there finest. We were booked solid for the week and yes we were always busy cut us all some slack my workers work very hard and we are among the best paying small hotels - we would prefer if your review was genuine and not one to divide our team when we give an all out effort for our guest.You request ms. Parkes to clean your room based on the relationship you developed with her and she tried her best as she is a trained housekeeper and supervise final checks after the head housekeeper- please refrain for misinterpreting and misconceptions and we wish all the best life can bestow as to the ants we will look into that.At our price point we don’t have phone systems in our room and yet we are proud to say our prices are among if not the best in our area- top GD channels / swimming pool- air conditioning- award nominated food and friendly service - we are one as a team at match resort.We suggest a proper all inclusive for demands

10/10 - 훌륭해요

Dana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We Had an amazing time, the staff was A1, very polite, friendly and helpful. The food was great we enjoyed our breakfast everyday, had Dinner on a Sunday evening and it was definitely what I expected ❤️. Thanks For being such a welcoming staff, Y’all made it feel just like home. Big Up The Chef and the Waitress ❤️
답변 제공: Richard 님, 2023년 4월 14일
Thank you were your kind comments and will even strive to improve our service- see you soon

8/10 - 좋아요

Paul

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
friendly staff breakfast was good rooms were clean
2023년 3월에 7박 숙박함

8/10 - 좋아요

Christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Match Resort was the perfect affordable option for a quick overnight stay in Portland. The staff was very kind and the room was clean. I loved that each room has it's own private veranda. Breakfast was delicious. The only negative was that at 6am on a Sunday morning, someone was cleaning pots and pans in the kitchen directly below my window for over an hour, it was quite loud and kept me awake. "Clank-Clank" So just be sure to request a room away form the kitchen/dining area. :) Overall it's a wonderful place!
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Simone

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 3박 숙박함

8/10 - 좋아요

Melvyn

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Good place, comfortable easy access and good rooms
2023년 3월에 5박 숙박함

10/10 - 훌륭해요

Tresan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Match is nice affordable accommodation with modern room setup. The property has a pool and an on site restaurant and a small store with the little essentials in case you forgot them or just need snacks. The food is great as well and the staff there from the owner , front desk and housekeepers are warm and welcoming. Match definitely gives a great home away from home feeling.
2023년 2월에 3박 숙박함

4/10 - 별로예요

Michael

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was pleasant. Received a room upgrade for a slight cost which was nice. Air conditioner was effective and the location of the hotel being a short drive to Boston Beach was fine. Breakfast was tasty. The bar was closed, the pool seemed dirty, and there was no water or coffee in the room. The hotel was under renovations and the facelift will help. Sadly the road to the hotel was under repair so the drive in was a hazard. Once these changes occur the hotel will be a better place to stay. At this time I can't recommend it.
2023년 2월에 2박 숙박함
답변 제공: Richard 님, 2023년 2월 27일
Thank you for your excellent review - what you failed to mentioned is that the road for over 60 miles is under piping and resurfacing by the govt of Jamaica and is not under the Hotel control. Also you got a refrigerator and coffeemaker in the room but it’s up to you to stock items in it, there are all available to be purchased from the lobby as you should have clearly seen. This isn’t an all inclusive hotel.We try our best to make you comfortable so you enjoyed your stay.Our water pressure in the rooms is very good so when you mentioned no water in the room you are speaking about complimentary bottles of water in the refrigerator- this is a available for purchase in the lobby

4/10 - 별로예요

Ken

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not worth the price, bad internet not flexible with policies,
2023년 2월에 3박 숙박함
답변 제공: Richard 님, 2023년 2월 24일
Review was not an honest one - the internet was perfect but guest could not get their fire stick to work although the tv and cell phone was on hisoeed WiFi- secondly they want to leave a day earlier which was refused because of the match contractual obligations with Expedia and unfortunately led to this disastrous review. We wish them the very best in their experience and hope they return to visit us

6/10 - 괜찮아요

Robert 님, Saint Colomban

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
La chambre est très confortable, propre. Les espaces communs et restaurant, bar, piscine décevant.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Judene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a refreshing experience! The staff were expecting me upon arrival and were so welcoming. And breakfast was delicious!! Very authentic Jamaican food. This property is right next to the Trident castle & Only 5 mins drive from Frenchman’s Cove (literally)!! Great experience 🔥🔥
2023년 1월에 1박 숙박함

8/10 - 좋아요

Adenike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very pleasant and accommodating. The beds were plush. Most of the rooms have a balcony which is great for relaxing. Breakfast was included and was good. Wish the bar was open in the evenings as there isn't much to do entertainment wise unless you venture out unto town. I would definitely stay here again.

10/10 - 훌륭해요

Rayon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay, definitely going back and the breakfast was amazing. Rooms are clean and smells fresh.

8/10 - 좋아요

Thajjay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean housekeeping always made sure of that the only thing i ddint like was the water pressure was low other than that it was good the breakfast was great i enjoyed my stay

8/10 - 좋아요

Hopegay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

BERYL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay at Match Resort Port Antonio was excellent.. they
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

OSHANE

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay at this hotel was very peaceful. The road was very terrible but I enjoyed my stay and the breakfast was delicious.
2022년 11월에 4박 숙박함

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Really enjoyed our stay at Match. Staff were great and friendly, always happy to help. Food was amazing, compliments to both of the chefs. Manager always keen to hear where they can improve and seemed to want the best for customers. I would say that a little TLC to the place would have made the stay 5 star - a lick of paint, room furnishings etc. Facilities such as the bar and pool didn’t seem to get used. Wi-Fi worked in certain areas but patchy in the room. Would highly recommend a stay here though.
2022년 11월에 12박 숙박함

6/10 - 괜찮아요

Allan

가족 여행
It was just ok.
2022년 11월에 3박 숙박함

8/10 - 좋아요

Orrette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and the room is spacious and has great appearances and furniture
2022년 11월에 1박 숙박함