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스테와트 베이 로지 여행 후기

3.5 out of 5
스테와트 베이 로지
6955 Arthur Highway, Port Arthur, TAS

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 820개 이용 후기 중 515개" "
평점 8 - 좋아요. 820개 이용 후기 중 244개" "
평점 6 - 괜찮아요. 820개 이용 후기 중 40개" "
평점 4 - 별로예요. 820개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 820개 이용 후기 중 10개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a wonderful spot. We had a cabin overlooking the water. Wished we planned on staying more nights. Dining at the restaurant on site was a delicious surprise!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
beautiful location and excellent accomodation - easy walk to port arthur attractions
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jacqui

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was the most expensive place we booked during our whole tour of Tasmania. When we arrived we had power for 10 mins and then no power until after 9pm. We were freezing and wet after a day at port Arthur so was an incredibly disappointing experience (however the manager had a generator so they were fine). No offer to reduce the cost or apology from the facility. Don’t recommend to stay here. Take the time to travel to another town for the night.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hi Jacqui,I'm sorry to hear about your disappointing experience at our accommodation, it's concerning that despite being the most expensive place you booked during your tour of Tasmania, there were issues with power outages upon your arrival, however due to a car accident resulting in a damaged power pole, it must have been incredibly frustrating to be left without power, especially after a long day at Port Arthur. I want to clarify that the manager did not have power, unfortunately we do not have a generator, the backup power supply for the site is a water pump which was switched on, so you were able to have access to water and enjoy a nice hot shower. Thank you for sharing your feedback and understanding that your comfort and safety are important to us, but some things are out of our control. Kind regards,Management

10/10 - 훌륭해요

kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous view from our room, nice breakfast restaurant and friendly helpful staff.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 11일
Hi Kimberly,I'm thrilled to hear that you had such a wonderful experience during your stay! It's fantastic that you enjoyed the fabulous view from your room, the delicious breakfast at our restaurant, and the friendly and helpful service from our staff. Your feedback means a lot to us, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back for another enjoyable stay in the future.Kind regards,Management

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 11일
Hi Catherine,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our property. Our team works hard to provide a wonderful experience for all our guests.We look forward to welcoming you back again soon!Kind regards,Management

6/10 - 괜찮아요

Susan

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The accommodations were very comfortable and we enjoyed amazing sea views BUT the bar/restaurant/lodge is closed Sun and Mon (shout out to Fox & Hound Pub for serving us both nights) and there is no WIFI. Very expensive for the services we received, won’t be back.
2024년 2월에 2박 숙박함
답변 제공: Laura 님, 2024년 3월 11일
Hi Susan,I'm sorry to hear that your experience was not entirely satisfactory during your stay. While I'm glad to hear that you found the accommodations comfortable and enjoyed the amazing sea views, I understand your disappointment with the limited services available, such as the closure of the bar/restaurant/lodge on Sundays and Mondays and the absence of WIFI. Your feedback is valuable to us, and we will take it into consideration to improve our services for future guests. Thank you for sharing your experience, and we apologize for any inconvenience caused. If there's anything else we can do to address your concerns, please feel free to reach out. We appreciate your feedback and hope to have the opportunity to welcome you back in the future with an improved experience.Kind regards,Management

10/10 - 훌륭해요

S M Rafiqul

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

chris

가족 여행
좋아요: 숙박 시설 상태 및 시설
Cabin 18 was perfectly located in natural setting with lots of windows, spacious interior, and cute cut chairs on the veranda. Walking distance to restaurant and trail leading to the beautiful bay.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 11일
Hi Chris,It sounds like Cabin 18 offered a wonderful experience with its perfect location in a natural setting, lots of windows for natural light, spacious interior, and cute chairs on the veranda. Being within walking distance to a restaurant and a trail leading to a beautiful bay must have added to the charm of your stay. We're delighted to hear that you enjoyed your time at Cabin 18 and the surrounding amenities.Kind regards,Management

10/10 - 훌륭해요

mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice Buckland setting, clean, central
2024년 1월에 2박 숙박함

8/10 - 좋아요

Alana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great tranquil setting, bed was amazing.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hi MichaelWe are pleased to hear you enjoyed your recent stay with us. We agree, the location is wonderful and we are glad you found the bed comfortable. We hope to see you again soon

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property, good facilities, quiet and close to walking track and the water. Would definitely stay there again.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Thank you for posting a review. We are pleased to hear you enjoyed your stay. We hope to welcome you back when you are next in Tasmania

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Thank you for posting a review. We are pleased you enjoyed your stay. We hope we can welcome you back again soon.

2/10 - 너무 별로예요

Jason

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a deceitful property. The cabin we booked was not the aame as pictured. Much older covered in cobwebs. Only 3 tv channels working. How rude to charge 30 dollars if you dont wash up and charge a fee if you dont take your rubbish out. Ocean view??? What ocean view i woukd never stay here again and the staff are rude and do not care
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Thank you for taking the time to provide your feedback. We are sorry to hear you did not enjoy your stay with us. We have a range of cabins and simply cannot display images of every cabin. All our cabins are fully self contained and self-catering and it is courteous to leave the cabin in an acceptable condition when you leave. Should the cabin be left in a mess at the end of a stay, it is at the discretion of staff, whether a fee should be charged, depending on the additional cleaning that may be required to prepare the cabin for the next guest. We have checked with the staff who handled both your arrival and departure. The staff member who assisted you on arrival confirmed you had queried the ocean view, and although the booking had been allocated the correct room type, had lexplored the option of a room move, which unfortunately was not possible for the two nights. They also advised you had empatically stated you would not accept a room move for either night. We were also contacted by Expedia regarding a refund for the second night, and it was explained this would be possible, but you would need to speak with the supervisor the following morning. We understand you chose to stay the 2nd night, as you did not raise the matter further until you departed. We have also inspected the cabin, and found the interior to be in a clean and tidy condition. There were some cobwebs on the exterior log walls, however this is not unexpected as all cabins are nestled in bushland.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely peaceful clean cabin with nice views! Laura was super helpful!
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 4일
Thank you for taking the time to post a review. We are pleased you enjoyed your stay with us. We hope to welcome you back again soon.

2/10 - 너무 별로예요

Michelle

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not rate it. Too expensive for very basic accommodation. Location great. Cabins not.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 4일
Hi Michelle, we are sorry to hear you were disappointed with your stay. The accommodation is stand alone rustic cabin style suited to the nature reserve surrounding it. Ideal for people who just want to get away and enjoy nature. Our rates are dynamic and go up and down depending on season, demand and occupancy. Unfortunately, you chose to stay in December which is peak period and the rates reflect this.

10/10 - 훌륭해요

Mei Kuan

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Thank you for taking the time to post a review. We are pleased you enjoyed your stay. We hope we can welome you back some time in the future.

10/10 - 훌륭해요

Andrew

2023년 11월에 1박 숙박함
답변 제공: Kaz 님, 2023년 11월 26일
10 out of 10! Doesn't get better than that :)Thank you Andrew.

2/10 - 너무 별로예요

Mary Jane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hi Mary-Jane,I am sorry you didn't enjoy your stay with us and I am, to be honest, a little surprised as we have been receiving some really lovely reviews.If you have the time, it would be good to have a little more information so we would know what we could do to improve your guest experience.Best wishes,SusieManager

8/10 - 좋아요

Mat

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Thank you for taking the time to post a review. We look forward to welcoming you back some time in the future.

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful accommodation on the water. Close to the Tasman Travel Centre for our 3hour Cruise we had pre booked. Went to the restaurant for dinner which was excellent food and wine.
2023년 10월에 1박 숙박함
답변 제공: Kaz 님, 2023년 11월 26일
Thank you Christina.We are delighted that you enjoyed it so much!

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the view from our cottage. The bed was particularly comfortable and the place was cosy and warm at night. Everything we needed was in the kitchen and we appreciated the extensive video library at reception. The staff at reception and the restaurant were so friendly and helpful. I would recommend Stewart Lodge to anyone. We are so glad we stayed there.
2023년 10월에 3박 숙박함
답변 제공: Kaz 님, 2023년 11월 26일
Thank you for the positive and comprehensive review, Keith :)

8/10 - 좋아요

Rachael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lovely quiet place in nature with a beautiful little beach and bird life. Loved the foreshore walk around to Port Arthur. Cabin was a little dated, but perfect for a short family getaway.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
We love it down here :-)We're glad you enjoyed your stay with us.Susie

10/10 - 훌륭해요

Alison

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful views and ambience
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
Hi Alison,We are so pleased you enjoyed your stay :-)Susie

10/10 - 훌륭해요

Cassandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 20일
Fantastic! SO glad you enjoyed yoru staySusie

8/10 - 좋아요

Joe

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Review
The cabins were spacious and kitchen had full cooking facilities. Bed comfortable and couch too. Restaurant was nice, with a very friendly and attentive waitress. Very hard to find your room at night. There are a lot of narrow lanes and no lighting. It is nearly impossible to see the room numbers. Location is great.
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
HI Joe,Thank you for the lovely review.Regarding your comments on the lighting at night-time, the Body Corporate is currently taking action to rectify this situation. We anticipate an early resolution to the problem.Best wishes,SusieManager

10/10 - 훌륭해요

Stuart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing views, very clean and well kept property, loved the whole experience of being there.
2023년 5월에 1박 숙박함
답변 제공: SBL Management 님, 2023년 5월 26일
We are thrilled that you enjoyed your stay, Stuart.We look forward to welcoming you again in the not too distant future :-)Best wishes,SusieManagerStewart's Bay Lodge

10/10 - 훌륭해요

Pit Li

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
We are so glad you enjoyed your stay with us.SusieManager

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: SBL Management 님, 2023년 5월 26일
WOW! Ten out of Ten!Thank you :-)SusieManagerStewart's Bay Lodge

8/10 - 좋아요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice setting amongst the bush. Excellent restaurant with good food
2023년 4월에 1박 숙박함
답변 제공: Kaz 님, 2023년 4월 29일
Thank you Nigel. We appreciate the feedback :)

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a pleasant stay, great location.
2023년 4월에 2박 숙박함
답변 제공: Kaz 님, 2023년 4월 29일
Thanks for taking the time to give us a review :)

10/10 - 훌륭해요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of my favorite stays while in Tasmania! Love the bay and would love to return if this wasn't such a long trip from home.
2023년 3월에 1박 숙박함
답변 제공: Kaz 님, 2023년 4월 29일
Thank you for the super review Catherine :)

10/10 - 훌륭해요

Zachary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy cabin. 3 bedroom comfortably slept 2 adults and 2 teens.
2023년 4월에 1박 숙박함
답변 제공: Kaz 님, 2023년 4월 16일
Thank you for the five star review. Yes, our family cabins are super spacious aren't they?

10/10 - 훌륭해요

John

2023년 4월에 1박 숙박함
답변 제공: Kaz 님, 2023년 4월 16일
Wow! Ten out of ten! Glad you enjoyed your stay :)

10/10 - 훌륭해요

Margery

2023년 3월에 2박 숙박함
답변 제공: Kaz 님, 2023년 4월 16일
Thanks for the 5-star review Margery :)

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location to walk to Port Arthur historic site, do tours etc, walk back, then do the same the next day (as the site gives you a two-day pass). Great dining on site - but take a bottle of wine or two. The local shop clearly recognizes isolation is an opportunity to sell wine and beer off the shelf at almost restaurant prices.
2023년 3월에 3박 숙박함
답변 제공: Cass 님, 2023년 3월 7일
Hi George, So glad you had a lovely stay and enjoyed the sights on the Tasman Peninsula. Yes, the wine at the local shops are generally local, boutique wines and more expensive than the choices in Hobart. We advise stopping in Sorell to buy wine from the BWS or 9/11.Thank you for your feedback and hope to see you again at Stewarts Bay Lodge.SBL, Management

10/10 - 훌륭해요

Trevor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot to base a Port Arthur visit
Great location for historic park and the lodges are well enough separated to ensure reasonable privacy. Plus a good restaurant on site.
2023년 2월에 2박 숙박함
답변 제공: Cass 님, 2023년 3월 7일
Hi Trevor,Thanks so much for your feedback! Hope to see you again at SBL.Kind regards,SBL, Management

8/10 - 좋아요

KA CHEONG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet Lodge
Great place with some walking trails around. Lodge was great, but no WiFi! My son was frustrated. The in house restaurant was closed. We must drive to somewhere else to have lunch or dinner. Another choice was home cooking, bought some food from small stalls (walk for 5 mins/drive for 1 min)and cook for ourselves. I thought this was also the experience for living in here.
Good view
Comfy
In house restaurant closed
Beach nearby
2023년 2월에 2박 숙박함
답변 제공: SBL Management 님, 2023년 2월 22일
Hi Ka,Thank you so much for your valued feedback. We're sorry to hear the restaurant was closed when you were staying. The good news is our restaurant is now open 7-days a week. A very recent change. But glad to hear you found some local food stores. Sadly, the coverage for Wi-Fi networks is very bad on the Peninsula, which restricts us from offering it across our huge site. Thankfully we do have Wi-Fi in our restaurant, bar and office building, which guests are able to use freely.All the best and hope to see you at Stewarts Bay Lodge again.SBL Management

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant digs next to amazing Port Arthur heritage site.
2023년 2월에 1박 숙박함
답변 제공: Kaz 님, 2023년 2월 20일
Thanks for the five star review :)

4/10 - 별로예요

Carmen

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room facilities were terrible - old bathroom that appeared unclean. Stayed for 3 nights and no refresh of towels.
2023년 1월에 3박 숙박함
답변 제공: Manager 님, 2023년 2월 4일
Hi Carmen,I am so sorry to hear that you didn't enjoy your stay with us.Once the busy season ends, we have planned an upgrade to all of our on-site cabins, so, your comments are timely.We are also currently assessing our "consumables" and will be upgrading to more environmentally sustainable products for the bathrooms and a better selection of tea and coffee.We usually refresh towels after three days however we would have been more than happy to deliver extra towels to your room if we had been advised...Best wishes,Susie

10/10 - 훌륭해요

Tanya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the log cabins in the bush and having a view of the water. Straightaway you felt the peace and quietness of the area. Next door to historic Port Arthur ruins and restaurant on site if you wish. Good facilities in the cabins if you want to cook and lovely walks on your doorstep.
2023년 1월에 2박 숙박함
답변 제공: Susie - Manager 님, 2023년 2월 2일
Hi Tanya,We are so glad you enjoyed your stay, Thankyou for your lovely review.Susie.

10/10 - 훌륭해요

Michael

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful chalets and a good base
Wonderful and well-equipped chalets in a wonderful area. Great base for exploring the Port Arthur Historic site and the peninsula. Had some issues with dishwasher and drier, but were not able to notify management and it did not affect our stay.
2022년 12월에 3박 숙박함
답변 제공: Susie 님, 2022년 12월 29일
Hi Thomas,Thank you so much for your review. Glad you had a positive experience and liked the convenience of the location. We do have a 24/7 duty manager on site who could have assisted with the dryer and dishwasher. Their phone number is on the back of the map we gave you upon checking in. But anyway, it's a relief to hear it didn't affect your stay too much.All the best and thanks for staying with us. :)Susie,Manager

8/10 - 좋아요

Abraham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location, nice property
답변 제공: Manager 님, 2022년 12월 27일
Thank you for taking the time to review our accommodation. We are glad you enjoyed your stay :)

8/10 - 좋아요

R.P

2022년 12월에 1박 숙박함
답변 제공: Susie - Manager 님, 2022년 12월 15일
Thank you :-)

10/10 - 훌륭해요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Out of our whole week in Tasmania, this property was by far our favourite The room, the view & the native animals we saw were all absolutely beautiful
답변 제공: Manager 님, 2022년 12월 8일
We are so glad you enjoyed your stay with us in our favourite little corner of the globe :-)Best wishes,Susie

10/10 - 훌륭해요

Derek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a really lovely spot🙌
2022년 11월에 1박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The accommodation was great. The restaurant has however changed and now only serves pub meals. The previous menu was still on their website and was excellent. We were disappointed when we arrived and found the menu had changed (downward) to ordinary pub food.
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great cottage to stay in for 3 adults. Good sized rooms & great kitchen facilities. So conveniently close to the Port Arthur site. The hair dryer & washing machine were excellent.
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at Stewart’s Bay Lodge. Cabin was spacious, clean and had everything we needed. Location was great as it was very close to the Port Arthur Historical Site.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 12일
We are so glad you enjoyed your stay with us.Thank you for leaving such a lovely review.Susie