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Reviews of Rydges Port Macquarie

4 out of 5
Rydges Port Macquarie
1 Hay Street, Port Macquarie, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 359 out of 1000 reviews" "
Rating 8 - Good. 359 out of 1000 reviews" "
Rating 6 - Okay. 162 out of 1000 reviews" "
Rating 4 - Poor. 84 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl, West Haven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great hotel
Stayed 1 night in Apr 2024
Response from Reception on Apr 2, 2024
Dear Daryl,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you had an excellent stay.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rydges Port Macquarie is in a great location - everything required is in walking distance which is great While the hotel common areas nice and modern - the furniture in the rooms is a little dated and worn - saying that though it had a smart tv with streaming from my phone which is always a bonus… the bed and pillows were great too
Stayed 1 night in Feb 2024
Response from Reception on Feb 28, 2024
Dear Alan, Thank you for choosing to stay at Rydges Port Macquarie. We value the feedback you have provided as it gives us the chance to make improvements and to provide a higher level of service for the future.We are pleased that you had a great stay at Rydges Port Macquarie.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big room. Close to Waterfront and heaps of dining.
Stayed 1 night in Feb 2024
Response from Reception on Feb 28, 2024
Dear Joan,Thank you for choosing to stay at Rydges Port Macquarie.We appreciate all feedback provided by guests.We are pleased that you enjoyed the picturesque water views, accommodation and dining facilities.We look forward to welcoming you pack in the near future.Kind Regards,Reception

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a problem. Also there was no Foxtel available. Otherwise a great hotel
Stayed 1 night in Feb 2024
Response from Reception on Feb 28, 2024
Dear John,Thank you for choosing to stay at Rydges Port Macquarie.We appreciate all customer feedback.We are pleased that you had a great stay at Rydges Port Macquarie.Unfortunately car parking is an additional charge as it is managed by a third party. Guests are only able to login to Foxtel, Netflix and other services should they have their own accounts.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No option for light breakfast only High cost of parking when viewed against tariiff
Stayed 4 nights in Feb 2024
Response from Reception on Feb 20, 2024
Dear Ian,Thank you for choosing to stay at Rydges Port Macquarie.We value all customer as it gives us the opportunity to further improve and better the customer experience.Car parking is managed by a third party, hence the additional 25 per night for parking.Alternate breakfast options are available at Zebu Bar if you are looking for something lighter.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

6/10 Okay

John

Traveled with partner
Liked: Staff & service, amenities
The property was in need of a refurbishment over all even if it was floor by floor one per year
Stayed 2 nights in Feb 2024
Response from Reception on Feb 21, 2024
Dear John,Thank you for choosing to stay at Rydges Port Macquarie.We value all customer feedback as it gives us to opportunity to improve the customer experience in the future.The hotel rooms are undergoing major renovations this year.We look forward to being able to welcome you back to experience the newly refurbished rooms.Kind Regards,Reception

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view and location. Also loved the pool. Parking easy and convenient. Furniture was functional but starting to look a little tired.
Stayed 2 nights in Feb 2024
Response from Reception on Feb 19, 2024
Dear Bradley,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased that the enjoyed the hotel and facilities.All hotel rooms are undergoing major refurbishments this year.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

Gary

Liked: Staff & service
Getting tired and needs update.
Stayed 2 nights in Feb 2024
Response from Reception on Feb 19, 2024
Dear Gary,Thank you for choosing to stay at Rydges Port Macquarie.We sincerely value your feedback as it gives us the opportunity to improve areas to further better the customer experience.I apologise that the room was not up to standard.All hotel rooms are undergoing major renovations this year.We look forward to welcoming you back to experience these refurbishments.Kind Regards,Reception

8/10 Good

Juliet

Stayed 1 night in Feb 2024
Response from Reception on Mar 25, 2024
Dear Juliet,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you enjoyed your stay with us.We appreciate your feedback as it will enable us to make improvements to make the guest experience better in the future.We look forward to welcoming you back in the near future.Kind Regards,Reception

6/10 Okay

Eliza

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s was a pretty average experience. Nothing exceptional to share with friends and family. Room 126 probably one of the worst rooms we’ve stayed at for the price. Bathroom floor was wet from water leak our entire stay. Filthy curtains. Flat pillows. View of the bottle shop and car park was underwhelming. Free street parking ok if bothered to move car every two hours after 10.30am. Extra $25 a day for under cover parking on top of room fees a cash grab. Night staff unenthusiastic and sloppy. Positives - The day staff were pleasant and friendly and the location to shops and town green were exceptional and the room was large and the perfect temperature.
Stayed 2 nights in Feb 2024
Response from Reception on Feb 19, 2024
Dear Eliza,Thank you for choosing to stay at Rydges Port Macquarie.We value all customer feedback as it gives us the opportunity to make improvements where required in order to better the customer experience.I apologise that your stay did not meet expectations and that you encountered a few issues.All hotel rooms are undergoing major renovations this year.Car parking is an additional 25 per night as it is managed by a third party.I will ensure that all your feedback is passed onto respective departments so that the issues you have raised can be addressed.We look forward to being able to welcome you back to the hotel to experience the room refurbishments and to have a memorable stay.Kind Regards,Reception

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Reception on Feb 19, 2024
Dear Peter,Thank you for choosing to stay at Rydges Port Macquarie.We sincerely appreciate all customer feedback.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable
This stay was a lay over after a long drive for 1 night. Rydges is always reliable.
Stayed 1 night in Jan 2024
Response from Reception on Feb 11, 2024
Dear Anonymous,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Excellent

Tim

Stayed 1 night in Feb 2024
Response from Reception on Mar 24, 2024
Dear Tim,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to heard that you had an excellent stay.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, but showing its age. Nice ocean view & close to everything. Parking was an additional $25 per night
Stayed 1 night in Jan 2024
Response from Reception on Feb 6, 2024
Dear Andrew,Thank you for choosing to stay at Rydges Port Macquarie.We value all guest feedback and are pleased that you enjoyed your stay.I apologise that the room was not up to standard.All hotel rooms are undergoing major renovations this year.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Excellent

Heather

Liked: Staff & service, room comfort
Very friendly and helpful staff, will be staying again!
Stayed 1 night in Feb 2024
Response from Reception on Feb 4, 2024
Dear Heather,Thank you for your feedback.We are pleased to hear that you had a wonderful stay at Rydges Port Macquarie.We look forward to welcoming you back in the near future.Kind Regards,Reception

6/10 Okay

Jatin

Stayed 4 nights in Jan 2024
Response from Reception on Mar 25, 2024
Dear Jatin,Thank you for choosing to stay at Rydges Port Macquarie.We value value all customer feedback as it helps us to maintain a high standard and make improvements that will better the customer experience.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

Donna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water, great restaurant and bar with friendly staff. Rooms are unfortunately a bit tired and need updating, but the bed was comfortable. For a 3 night stay I was hoping for better than a room right next to the lift and a view of the bottle shop across the street. Maybe this was a The VIP upgrade?
Stayed 3 nights in Jan 2024
Response from Reception on Feb 4, 2024
Dear Donna,Thank you for your feedback.We are pleased to hear that you enjoyed the picturesque water views, Zebu Bar and Restaurant and the friendly customer service provided at Rydges Port Macquarie.The hotel rooms are undergoing major refurbishments this year.We look forward to welcoming you back to Rydges Port Macquarie in the near future.Kind Regards,Reception

10/10 Excellent

Geoff

Stayed 1 night in Jan 2024
Response from Reception on Mar 25, 2024
Dear Geoff,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you had an excellent stay with us.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Excellent

Melanie

Stayed 1 night in Jan 2024
Response from Reception on Mar 25, 2024
Dear Geoff,Thank you for choosing to stay at Rydges Port Macquarie.We are pleased to hear that you had an excellent stay with us.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

Maggie

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel really needs some refurbishment. Everything looks dated
Stayed 1 night in Jan 2024
Response from Reception on Jan 31, 2024
Dear Maggie,Thank you for your feedback.I apologise the stay was not up to standard.The hotel rooms are undergoing major renovations this year.We look forward to welcoming you back to experience these refurbishments.Kind Regards,Reception

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Port Macquarie central location.
Loved the location and generous sized room. Easy walk to eateries and shops. Lovely outlook some rooms, the pool s as d restaurant overlooking the water.
Stayed 2 nights in Jan 2024
Response from Reception on Jan 29, 2024
Dear Sharon,Thank you for your feedback.We are pleased to hear you had an excellent stay at Rydges Port Macquarie.We look forward to seeing you again.Kind Regards,Reception

6/10 Okay

Eliza

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Disappointed with the cleanliness and condition of the room. Very tired and in need of a refresh.
Stayed 1 night in Jan 2024
Response from Reception on Jan 29, 2024
Dear Eliza,Thank you for your feedback.I apologise that the condition and cleanliness of the room was not up to standard.The hotel rooms are undergoing major renovations this year.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

6/10 Okay

Kylie

Traveled with partner
Liked: Staff & service
The room was a little dated but the staff were lovely and the location was really convenient.
Stayed 2 nights in Jan 2024
Response from Reception on Jan 24, 2024
Dear Kylie,Thank you for your feedback.We are pleased to hear that you enjoyed the central location and friendly customer service provided.I apologise that your room was not up to standard.The hotel rooms are undergoing major renovations this year.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

Angel Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay in this hotel. The room was quite big.
Stayed 1 night in Jan 2024
Response from Reception on Jan 24, 2024
Dear Angel,Thank you for your feedback.We are pleased to hear that you had a nice stay at Rydges Port Macquarie.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Reception on Jan 23, 2024
Dear Phillip,Thank you for your review.We are pleased to hear that you enjoyed your stay with us at Rydges Port Macquarie and look forward to seeing you again.Kind Regards,Reception

8/10 Good

James

Traveled with family
Liked: Amenities
Comfortable accomodation and great location. Rooms can be updated a little with a coffee pod machine or a coat of paint. But it’s comfortable and clean.
Stayed 1 night in Jan 2024
Response from Reception on Jan 21, 2024
Dear James,Thank you for your feedback.We are pleased to hear that you had a comfortable stay at Rydges Port Macquarie.I apologise the room was not up to standard.The hotel rooms are undergoing major renovations this year.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Excellent

Bruce

Stayed 1 night in Jan 2024
Response from Reception on Feb 11, 2024
Dear Bruce,Thank you for choosing to stay with us at Rydges Port Macquarie.We are pleased to hear that you had an excellent stay.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

Nader

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff are variable in terms of how pleasant to deal with. Georgia was lovely. The rest - not so sure.
Stayed 5 nights in Jan 2024
Response from Reception on Jan 21, 2024
Dear Nader,Thank you for your feedback.We are pleased to hear you enjoyed your stay at Rydges Port Macquarie.We look forward to welcoming you back in the near future.Kind Regards,Reception

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in great location. Friendly staff. Room was clean but in need of a bit of a makeover. Breakfast choices were good. Some unclean dishes were put out for use so quality control recommended. Overall experience was good and I would go back for another stay.
Stayed 2 nights in Jan 2024
Response from Reception on Jan 14, 2024
Dear Toni,Thank you for your feedback.We are pleased to hear that you enjoyed the location and friendly service.I apologise the room was not up to standard.The hotel rooms will be undergoing major renovations throughout this year.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

8/10 Good

Mollie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great for a night to stop over on the way up the coast. Lovely rooftop pool and comfortable room for a family.
Stayed 1 night in Jan 2024
Response from Reception on Jan 14, 2024
Dear Mollie,Thank you for your feedback.We are pleased to hear you had a great stay at Rydges Port Macquarie.We look forward to welcoming you and your family back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Excellent

Wesley

Stayed 1 night in Jan 2024
Response from Reception on Feb 4, 2024
Dear Wesley,Thank you for your feedback.We are pleased to hear that you enjoyed your stay.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best location in town.
The accommodation was good! The rooms are a little on the older side (a few of the reviews state that) but they are clean and tidy, the bed was comfy and the room was a great size. There was nothing to complain about.
Stayed 2 nights in Jan 2024
Response from Reception on Jan 14, 2024
Dear Christopher,Thank you for your feedback.We are pleased to hear that you enjoyed your stay with us at Rydges Port Macquarie.The hotel rooms are undergoing major renovations throughout this year.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only 1 lift working the duration of our stay which was very challenging especially in the mornings for the guests and room service staff, also one of the staff on the desk wasn’t very polite my husband. Being the face of the hotel need to be mindful of how he interacts with staff and guests.
Stayed 2 nights in Jan 2024
Response from Reception on Jan 14, 2024
Dear Angela,Thank you for your feedback.I apologise that both elevators weren't working during your stay, unfortunately there was a minor issue with one of the elevators that was unforeseeable, which management have since had rectified.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall great stay. Only downside was no air con in the bedrooms so in 30 degree heat days had reliance on the single split unit in the living area to moderately cool the bedrooms - useless if you then shut a bedroom door. A single pedestal fan was in the suite - but limited cooling effect.
Stayed 1 night in Jan 2024
Response from Reception on Jan 10, 2024
Dear Richard,Thank you for your feedback.We are pleased to hear that you had a excellent stay with us at Rydges Port Macquarie.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

Theony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and great if travelling alone with young kids Access to all services stone throw away Extremely convenient Nice clean pool
Stayed 2 nights in Jan 2024
Response from Reception on Jan 9, 2024
Dear Theony,Thank you for your feedback.We are pleased to hear that you enjoyed your stay and the facilities that Rydges Port Macquarie has to offer.We look forward to welcoming you and you family back in the near future.Kind Regards,Reception

4/10 Poor

Morris

Traveled with family
Disliked: Property conditions & facilities, room comfort
The hotel definitely needs, - Upgrade the rooms from 1990 to 2024 - Amenities and carpark to accommodate in holiday peak times.
Stayed 2 nights in Jan 2024
Response from Reception on Jan 8, 2024
Dear Morris,Thank you for your feedback.I apologise the accommodation was not up to standard.The hotel rooms are undergoing major renovations this year.We look forward to welcoming you back to Rydges Port Macquarie to experience the refurbished rooms.Kind Regards,Reception

10/10 Excellent

Craig

Stayed 1 night in Jan 2024
Response from Reception on Jan 29, 2024
Dear Craig,Thank you for your feedback.We are please to hear that you had an excellent stay with us at Rydges Port Macquarie.We look forward to seeing you again.Kind Regards,Reception

6/10 Okay

Wilson

Traveled with family
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Reception on Jan 7, 2024
Dear Wilson,Thank you for your feedback.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 1 night as an overnight spot, happened to be NYE. Super helpful staff including helping me find a parking spot, and dinner recommendations. Facilities a little older but still good. Room with river views meant excellent views of fireworks from the balcony as a bonus!
Stayed 1 night in Dec 2023
Response from Reception on Jan 7, 2024
Dear Vincent,Thank you for your feedback.We are pleased to hear that you had an excellent stay.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Port Macquarie
Great hotel. Fantastic location. Have stayed here a few times. Will be back.
Stayed 1 night in Dec 2023
Response from Reception on Dec 31, 2023
Dear Jennifer,Thank you for your review.We are pleased to hear that you had a great stay and enjoyed the fantastic location Rydges Port Macquarie offers.We look forward to seeing you again.Kind Regards,ReceptionKind Regards,Reception

2/10 Terrible

HONGJING, Edmonds

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not worthy to stay over $300
Stayed 1 night in Dec 2023
Response from Reception on Dec 31, 2023
Dear Hongjing,Thank you for your feedback.I apologise your stay was not up to Rydges Standards.I will ensure feedback is passed onto the respective departments.The hotel rooms are undergoing renovations in the new year.We look forward to being able to welcome you back to experience the newly refurbished rooms.Kind Regards,Reception

10/10 Excellent

Mattb

Traveled with family and small children
Liked: Amenities
The renovated room was world class. Beatifically designed.
Stayed 1 night in Dec 2023
Response from Reception on Dec 25, 2023
Dear Matt,Thank you for your feedback.We are pleased to hear that you enjoyed the newly renovated room.We look forward to welcoming you back in the near future.Kind Regards,Reception

8/10 Good

Jess

Traveled with family and small children
Disliked: Property conditions & facilities
Dated rooms, great restaurant
Stayed 1 night in Dec 2023
Response from Reception on Dec 24, 2023
Dear Jess,Thank you for your feedback.We are pleased to hear that you enjoyed the wide variety and delicious meals at Zebu Restaurant.The hotel rooms are undergoing major renovations early in the new year.We look forward to welcoming you back to Rydges Port Macquarie.Kind Regards,Reception

10/10 Excellent

Jeffrey, Renmark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for the family friendly travellers, location is right in the heart of Pt Macquarie and everything you need is right by the accomodation. Wharfs and big park for kids. Big area to play and kick a ball. Room was great and enough room for two little kids.
Response from Reception on Dec 24, 2023
Dear Jeffrey,Thank you for your review.We are pleased to hear that you and your family had an excellent stay at Rydges Port Macquarie.We look forward to welcoming you all back in the near future.Kind Regards,Reception

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great stay despite older room
The room is probably in need of an update (ceiling cracks, old furniture, tatty window coverings, bathroom fittings), but the overall hotel is great. Lovely bar/breakfast room (at Zebu) and wonderful pool with spa. We really enjoyed our stay. Staff was great and very helpful.
Stayed 1 night in Dec 2023
Response from Reception on Dec 20, 2023
Dear Sir / Madam,Thank you for your feedback.We are glad that you had a great stay.The hotels room are undergoing major renovations in the new year.We look forward to seeing you again.Kind Regards,Reception

2/10 Terrible

hao

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on Dec 20, 2023
Dear Hao,Thank you for your feedback.I apologise the hotel did not meet your standards.The hotel rooms are undergoing major renovations in the new year.We look forward to being able to welcome you back once these have been complete so that you can experience the hospitality of Rydges.Kind Regards,Reception

4/10 Poor

Scott

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is in a great location but is let down by the condition of the room in which we stayed. For a Rydges property, which I stay in often, this property is in poor condition with damaged carpets, curtains & the bathroom was a very poor standard. Staff were helpful & courteous. If it's a central location you are after this property has that but if you want to stay in a 3.5 star or above property avoid this property until it is renovated.
Stayed 2 nights in Dec 2023
Response from Reception on Dec 20, 2023
Dear Scott,Thank you for your feedback.We are pleased that you enjoyed the central location and that the staff were helpful and courteous.The hotel rooms are undergoing major renovations in the new year.We look forward to being able to welcome you back to experience the refurbished rooms.Kind Regards,Reception

4/10 Poor

Kerri

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Things we liked: staff very friendly, pool was nice, breakfast buffet great, bed was comfortable, nice view over harbour. Things we didn't like: room looked like it was from the 80's, very stained and in bad condition. When you pay nearly $400 for a night in a hotel, you expect the best. We paid just over $100 for a room up the coast that was way better. Very disappointed Rydges. I know you are currently updating your rooms, but please don't charge so much for a very sub standard room.
Response from Reception on Dec 17, 2023
Dear Kerri,Thank you for your feedback.It is pleasing to hear that their were numerous aspects of your stay that you enjoyed with us at Rydges Port Macquarie.I apologise the room was not up to standard.The hotel rooms are undergoing major renovations in the new year.We look forward to welcoming you back in the future.Kind Regards,Reception

4/10 Poor

Paul

Traveled with partner
Liked: Cleanliness
Price of accommodation not what was quoted on Expedia
Stayed 1 night in Dec 2023
Response from Reception on Dec 17, 2023
Dear Paul,Thank you for your feedback.Prices can vary that are offered by Expedia as opposed to Rydges.We look forward to welcoming you back in the future.Kind Regards,Reception

6/10 Okay

Michael, Auburn

Liked: Staff & service, amenities
Its old badly needs a reno. TV very had to use and control. Air cond unless . Windows that were so dirty etc. would not book it again
Stayed 1 night in Nov 2023
Response from Reception on Nov 28, 2023
Dear Michael,Thank you for your feedback.I apologise the hotel was not up to standards.The hotel is undergoing a major refurbishment in the new year and hopefully we can welcome you back once these have been done.Kind Regards,Reception