“This is a gem.
We are high end travellers and this is probably the best service we have ever experienced. The staff were very attentive and obviously take great pride in their work and the property. The food quality was excellent and consequently we ate there most nights.”
“The Pod was amazing, we don’t think the photos do it justice! We had a very comfortable and enjoyable stay and would love to visit again. Kevin and Michelle have thought of everything and were excellent with communicating details for directions and check in/out times. The location is brilliant, so close to St Ives and Carbis Bay, and the main bus route is right on the main road. Would highly recommend to anyone considering staying here. ”
“We had no hot water until the morning we left. We asked at reception and firstly was told that they would get someone to check if that was the case! I want making it up! Then we asked again and was just told to try turning the towel rail on that might fix it !! Third time we were told thank you for telling us !! Customer service was shocking.
The room was grubby dirty and tired. The carpets and wood work around the hotel was grotty. Carpets needing ripping up - so so dirty. But not to have hot...
“Overall, I had a pleasant stay. The room was clean and comfortable, and the welcome gift was a thoughtful touch. The location was also great, with the town centre within walking distance, making it easy to get around.
The only issue was with the parking information. The listing stated that parking was available, but I later found out that it is only provided for guests staying 7 nights or more. This restriction was not mentioned in the listing, so it would be helpful if this could be clarified...
“Very clean and really comfy beds, was absolutely ideal for my elderly auntie with it being all on one level. The restaurant on the beach is a must . Thoroughly enjoyed our stay”
“Our stay was absolutely amazing! The apartment exceeded all of our expectations. It was spotless, beautifully organised, comfortable, and in the perfect location, making our trip even more special.
Everything we needed was provided and all the facilities were in excellent condition. You can really see the care and attention that has gone into every detail.
Without a doubt, this was one of the best places we’ve ever stayed, especially for its cleanliness, organisation, comfort, and fantastic...
“Location, location, location!! Wow! What a view to wake up to each morning. The accommodation is high quality and comfortable. We will definitely stay again”
“The property was small but ok for 2 adults & a pet ... It was clean & modern ... I asked a couple of questions but got no reply ... it was advertised on expedia as having parking which was the main reason we booked it but there is no room anywhere near the property to park which i feel is false advertisising ...other than this we enjoyed our stay in Beautiful St Ives ....
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“The set of keys that were in the lockbox had a key for the main building door that would not open the lock. We left those keys on the key rack inside the hapartment hall. We left the keys with a brass key that worked for the main door in the lock box. We were fortunate that a lady from an upstairs apartment let us in the building on our arrival.
The lock box for number 6 Is located around the corner next to the rubbish bins. It is not stated as such in the instructions provided and we...