아파트 | 거실 공간 | 평면 TV

퀘스트 포틀랜드 여행 후기

4 out of 5
퀘스트 포틀랜드
66 Julia Street, Portland, VIC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 491개 이용 후기 중 259개" "
평점 8 - 좋아요. 491개 이용 후기 중 171개" "
평점 6 - 괜찮아요. 491개 이용 후기 중 33개" "
평점 4 - 별로예요. 491개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 491개 이용 후기 중 9개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Marvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Location in Portland
2024년 5월에 2박 숙박함
답변 제공: Andrew 님, 2024년 5월 6일
Hello Marvin,Thank you for your very nice review.Have a great day.Many thanks,

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service and clean. Good TV
2024년 4월에 1박 숙박함
답변 제공: Andrew 님, 2024년 4월 8일
Hello Aaron,We are so happy you enjoyed your stay with us. thank you for your great review.Many thanks,

10/10 - 훌륭해요

Shaiful

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
5 stars
2024년 3월에 1박 숙박함
답변 제공: Andrew 님, 2024년 4월 2일
Hello ShaifulThank you for your great review,Have a great day,Many thanks

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quest Portland is always my first preference when staying at Portland. Friendly staff, clean and well maintained aprtments. Definitely recommend.
2024년 3월에 2박 숙박함
답변 제공: Andrew 님, 2024년 3월 22일
Hello Nina,Thank you for your great review and kind words.Hope to see you again soon.Many thanks

10/10 - 훌륭해요

Christos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with comfy beds and friendly staff. It would be nice if there was a reserved allocated parking space close to the appartment you are booked instead of first come, first served basis
2024년 1월에 1박 숙박함
답변 제공: Andrew 님, 2024년 2월 10일
Hello ChristosThank you for taking the time to provide us with a review.If there is anything more we can do to make your next stay more comfortable, please let us know.Many thanks,

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Andrew 님, 2024년 2월 10일
Thank you Angela

10/10 - 훌륭해요

Kristy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Andrew 님, 2024년 2월 10일
Thank you Kristy

10/10 - 훌륭해요

Gee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Andrew 님, 2024년 2월 10일
Thank you Gee

10/10 - 훌륭해요

Leeann

2024년 1월에 1박 숙박함
답변 제공: Andrew 님, 2024년 1월 15일
Hello Leeann,We really appreciate your great review score.Many thanks

8/10 - 좋아요

Dongmei

2023년 12월에 2박 숙박함
답변 제공: Andrew 님, 2024년 2월 10일
Thank you Dongmei

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good as ever
As with all Quest they are always good to excellent clean great king bed , had shower mat which for us in our 70s was good.
2023년 12월에 1박 숙박함
답변 제공: Andrew 님, 2024년 1월 12일
Hello Robert,Thank you for your great review, we are delighted you had a comfortable stay.Hope to see you again.Many thanks

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Andrew 님, 2024년 2월 10일
Thank you Jessica

8/10 - 좋아요

Gregory

Good short Stay
Great value for a short stay, plenty to do if you like walking. Great Ocean side walks and spectacular scenery.
2023년 12월에 5박 숙박함
답변 제공: Andrew 님, 2023년 12월 30일
Hello Gregory,Thank you for your fantastic review.Portland is a wonderful little down with plenty of beautiful areas to discover. We hope to have you here again soon.Many thanks,

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Andrew 님, 2023년 12월 30일
Hello Robert thank you very much for your great review.Merry Christmas and have a wonderful new year.Many thanks,

10/10 - 훌륭해요

Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely apartment in a great spot.
2023년 12월에 5박 숙박함
답변 제공: Andrew 님, 2023년 12월 12일
Hello Sue,Thank you for your review i am so happy you enjoyed your stay.Many thanks

2/10 - 너무 별로예요

Glenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed in 6 different quests 5 of them were all the same, that is what encouraged us to book and stay in the Portland quest. We were not informed that this motel was mainly used for contractors ) tradesmen) so the room was very small l had to go side on to get around the door into the bathroom and the furniture was cheap, l had booked over a month before the stay, we were very disappointed, and spoilt the fact that we were in Portland for a wedding. Never again,
2023년 12월에 1박 숙박함
답변 제공: Andrew 님, 2023년 12월 11일
Hello Glenda,Yes, we do cater for tradespeople which is a large portion of our business, however, we do cater for leisure guests and other professionals. I fail to see why this fact would affect your stay as they do not seem to have any issues with the rooms that we provide. I would like to point out that all our furniture is brand new this year and so are our comfortable king size beds, these were not 'cheap' as you suggest.We pride ourselves on providing a comfortable and clean environment for all our guests. I see you had purchased a Hotel Room, if you require a larger room, we have 1 bedroom apartments that are quite spacious that come with a lounge and full kitchen.At anytime if you were not happy with the room provided, we would have been more than happy to show you alternative rooms that may have been more to your liking instead of not saying anything and leaving us a bad review. In fact if you had asked nicely, we may have even provided you with a free upgrade to a larger room because our guests comfort is a priority.I do hope you enjoyed the wedding.

8/10 - 좋아요

Robert

좋아요: 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Andrew 님, 2023년 12월 7일
Hello RobertThank you for a great review.If there is anything more we can do to make your next stay more comfortable, please let us know.Many thanks,

10/10 - 훌륭해요

Lyn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Andrew 님, 2023년 12월 7일
Hello LynThank you for taking the time to provide us with a review.If there is anything more we can do to make your next stay more comfortable, please let us know.Many thanks,

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very clean. It was very small, but that was okay for one night.
2023년 11월에 1박 숙박함
답변 제공: Andrew 님, 2023년 11월 19일
Hello Suzanne,Thank you for your great review. Many thanks

10/10 - 훌륭해요

Jeffery

2023년 11월에 2박 숙박함
답변 제공: Andrew 님, 2023년 11월 15일
Hello JefferyThank you for taking the time to provide us with a review. If there is anything more we can do to make your next stay more comfortable, please let us know.Many thanks,

8/10 - 좋아요

Andy and Toni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good position
Quest apartment, clean tidy and comfortable with full kitchen facilities as well as washing machine dryer. Apartment was serviced, which was good. Plenty of on-site parking, staff very good. Very good position of hotel close to shops, eating places and water front, all walkable. Very good accomodation and close to the places that you need
2023년 11월에 2박 숙박함
답변 제공: Andrew 님, 2023년 11월 15일
Hello Andy and Toni,Thank you for your great review and for having a good chat while you were checking out. I hope you enjoy your next trip and we look forward to seeing you again in the near future. Many thanks

2/10 - 너무 별로예요

haotian

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
So many mosquitos in the bath room and some died bugs bodies on my bed. We booked 2 bedroom but only one room have heater and the heater is broken. And in the morning there are spider on the door. So disgusting.
2023년 10월에 1박 숙박함
답변 제공: Andrew 님, 2023년 10월 12일
Hello Haotian,I am saddened that you did not enjoy yourself during your stay. We pride ourselves on providing clean and comfortable accommodation. If there was anything that was not top your liking you should have mentioned it to any of our staff or called the after hours number to report the issue. We would have fixed the issue immediately or even provided you with a different room. Next time you have an issue contact someone instead of complaining after the fact when we are unable to do anything about it.

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2 bed apartment was perfect for a family of 4. Very clean room with convenient access to swimming pool. Not much options for food around Portland and the town feels unsafe for walking at night. Make sure to walk down to the port at night, the moon shining on the ocean is beautiful.
2023년 9월에 2박 숙박함
답변 제공: Andrew 님, 2023년 10월 4일
Hello Adam,Sounds like you had a great time in Portland. We are happy that Quest could help you enjoy your time here.Hope to see you again soon.Many thanks,

10/10 - 훌륭해요

MAGGIE

2023년 9월에 1박 숙박함
답변 제공: Andrew 님, 2023년 9월 30일
Hello Maggie,We really appreciate your 10/10 review. Thank you!Many thanks,Andrew

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean and well equiped apartments. Convenient location. Definitely recommend
2023년 9월에 1박 숙박함
답변 제공: Andrew 님, 2023년 9월 25일
Hello Nina,Thank you for your fantastic review. We hope to have you here again soon. Many thanks,

10/10 - 훌륭해요

ALAN

2023년 9월에 2박 숙박함
답변 제공: Andrew 님, 2023년 9월 25일
Thank you Alan,Many thanks

6/10 - 괜찮아요

Terry Le

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Our room was a bit tired and needed a freshen up The corridors were dusty and we couldn’t see through the laundry flywire
2023년 8월에 1박 숙박함
답변 제공: Andrew 님, 2023년 9월 25일
Hello Terry Le,Thank you for your review.I am a bit surprised that you found the room tired as all our furniture is brand new.We shall work harder to make sure the rooms are looking fresh for you. Many thanks

8/10 - 좋아요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Andrew 님, 2023년 9월 25일
Hello Judy,Thank you for your review Many thanks

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Andrew 님, 2023년 9월 25일
Hello Darren,Thank you for your review,Many thanks,

10/10 - 훌륭해요

Joshua

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this place for anyone visiting Portland Nice and close to everything to walk to also
2023년 7월에 2박 숙박함
답변 제공: Andrew 님, 2023년 7월 10일
Hello Joshua,We are very happy you enjoyed your stay with us. Thank you for your amazing review.We hope to have you here again sometime soon.Many thanks

10/10 - 훌륭해요

david

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2023년 6월에 2박 숙박함
답변 제공: Andrew 님, 2023년 6월 22일
Hello David,Thank you for your review, its also a great place to work and be appreciated by wonderful guests such as yourself.Many thanks,

10/10 - 훌륭해요

Tasneem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was safe, clean and tidy and well kept! Nicely refurbished.
2023년 6월에 2박 숙박함
답변 제공: Andrew 님, 2023년 6월 22일
Hello Tasneem,Thank you for your review, we are happy that you enjoyed the updated look to our apartments. Hope to see you again soon.Many thanks,

8/10 - 좋아요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Andrew 님, 2023년 6월 22일
Hello Crystal,Thank you for your great review. Many thanks,

10/10 - 훌륭해요

Melissa

2023년 4월에 1박 숙박함
답변 제공: Andrew 님, 2023년 4월 27일
Hello Melissa,Thank you for a 10/10 review. I am happy you enjoyed your stay. Many thanks

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Apartment
One Night Stay, Very Posh, our room was ground floor, 2 seperate bedrooms, two way bathroom, with Laundry/dryer. Full Kitchen, lounge, dining room.
2023년 3월에 1박 숙박함
답변 제공: Andrew 님, 2023년 4월 27일
Hello Judy,I am so happy you enjoyed your stay with us. I have never considered us to be 'Posh' but i will take that as a high compliment. We hope to see you again.Many thanks

10/10 - 훌륭해요

Graeme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
We enjoyed our stay as the apartment was spacious, very clean and had everything we needed. It is located a short walk from the town's main street and no more than 10 minutes from the seafront. Plenty options for eating out or getting a carryout.
2023년 3월에 2박 숙박함
답변 제공: Andrew 님, 2023년 3월 30일
Hello Graeme,Thank you for your amazing review of our little hotel.We are so very please that you enjoyed your stay with us. We hope that we will see you again soon.Many thanks

10/10 - 훌륭해요

Terence

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room privacy, undercover parking at door, spotless on arrival. Would highly recommend to all travellers
2023년 3월에 2박 숙박함
답변 제공: Andrew 님, 2023년 3월 14일
Hello Terence,What a fantastic review, thank you so very much.We hope to have you again.

8/10 - 좋아요

Leigh Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place to stay.
A good spacious apartment.
2023년 2월에 1박 숙박함
답변 제공: Andrew 님, 2023년 3월 1일
Hello Leigh,Thank you for your awesome review. I am happy you enjoyed your stay with us.look forward to having you here again.Many thanks

8/10 - 좋아요

Robyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and tidy and functional. The kettle didn't work and neither did the room phone. There were no staff around to help when we needed it.
2023년 1월에 1박 숙박함
답변 제공: Andrew 님, 2023년 3월 1일
Hello Robyn,Thank you for your review. Sorry about the kettle and phone. We have since had these looked at and are now working.Have a great day.Many thanks,

8/10 - 좋아요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful building and appearance of the property.
2023년 1월에 1박 숙박함
답변 제공: Andrew 님, 2023년 3월 1일
Hey Joe,Thanks for your great review, we are happy you engoyed your stay. I hope to see you again soon.Many thanks

8/10 - 좋아요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Andrew 님, 2023년 3월 14일
Hello Dianne,Thank you for your review score, we are so glad you enjoyed your stay,many thanks, Andrew

6/10 - 괜찮아요

Harry

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was clean but looking tired and in need of some renovation. Cupboard doors did not shut properly. Very limited space for any basic food preparation, and nowhere to wash up which an apartment should have. The main door from the corridor and stairwell to the outside of the building did not shut and the latch had been removed. This meant the wind blew the door wide open and the breeze came right through to the apartment. We had to roll up towels and place pillows around the door to try and keep some of the cold out. The air conditioner was set to heat at 25 but produced barely any warm air. We would not stay here again.
2022년 10월에 1박 숙박함
답변 제공: Andrew 님, 2022년 10월 5일
Hello Harry,Thank you for your review, I am sorry that your stay was not up to your expectations. I would like to point out that you purchased a hotel room and not an apartment. Our hotel rooms do not offer cooking facilities or food preparation areas. If this is something you require i would suggest reserving a 1 bedroom apartment for future stays. I am sorry about the strong winds, for your stay it was unusually windy and unfortunately even our heavy doors were susceptible to it. We do have portable heaters available and we would be more than happy to provide these to you free of charge. I appreciate you letting me know about the A/C, I will get it replaced as it seems it has reached its end of life. Also, you will be please to know that in December we are actually replacing all our furniture throughout the hotel for new contemporary items. This show help the rooms look a lot fresher. I would hope that you could give us another chance to show you that your stay was not standard.Many thanks

6/10 - 괜찮아요

May

좋아요: 청결 상태, 직원 및 서비스
2022년 10월에 1박 숙박함
답변 제공: Andrew 님, 2023년 11월 15일
Hello MayThank you for taking the time to provide us with a review, we appreciate your feedback so if there is anything more we can do to make your next stay more comfortable, please let us know.Many thanks,

8/10 - 좋아요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well appointed apartment and great location.
2022년 9월에 1박 숙박함
답변 제공: Andrew 님, 2022년 10월 5일
Hello Andrea,thank you for your great review, we appreciate you kind words. We hope to have you here again soon.Many thanks,Andrew

10/10 - 훌륭해요

Aron

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for families. Helpful and accommodating staff.
2022년 9월에 1박 숙박함
답변 제공: Andrew 님, 2022년 9월 6일
Hello Aron,Thank you for your great review. We are so glad we were able to make you stay an enjoyable one. Hope to have you here again soon.Many thanks,Andrew

10/10 - 훌륭해요

Kerryn

2022년 7월에 1박 숙박함
답변 제공: Andrew 님, 2022년 7월 26일
Hi Kerryn, thank you for a great review, we hope to see you again soon. Many thanks, Andrew

10/10 - 훌륭해요

Ping Chi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to complain except pillow was too soft.
2022년 5월에 2박 숙박함
답변 제공: Andrew 님, 2022년 7월 26일
Hello Ping, Thank you for your great review, my apologies for the soft pillow. We do have other pillows available that may be more to your liking. Hope to see you again. Many thanks, Andrew

2/10 - 너무 별로예요

Stephanie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
Great location, not the cleanest, disgusting customer service and unhelpful, non friendly staff
2022년 5월에 2박 숙박함

6/10 - 괜찮아요

Eva

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We were not happy
2022년 4월에 3박 숙박함
답변 제공: Andrew 님, 2022년 4월 26일
Dear Eva, Thank you for choosing to stay at Quest Portland and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards Andrew Property Manager

8/10 - 좋아요

Matt

좋아요: 청결 상태, 객실의 편안함
2022년 2월에 8박 숙박함
답변 제공: Vincent 님, 2022년 3월 8일
Hello Matt, Thank you for your rating.