리셉션

더 에디토리 하우스 리베이라 포르토 호텔 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 617개" "
평점 8 - 좋아요. 1000개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 58개" "
평점 4 - 별로예요. 1000개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 7개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

HYUN JUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 좋아요~~ 전반적으로 좀 작긴하지만 스텝도 친절하고 너무 좋았어요 조식도 맛있어요
2019년 12월에 4박 숙박함
답변 제공: Manager 님, 2020년 1월 23일
Dear Hyun Jung, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your positive comments regarding our Hotel, as it is only possible for us to improve the quality of our service and facilities through your feedback. We look forward to welcoming you back on your next visit to Porto. Best regards, Leandro Neves

10/10 - 훌륭해요

Sunwoong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 3박 숙박함
답변 제공: Leandro Neves 님, 2019년 12월 11일
Dear Sunwoong, Thank you very much for sharing with us your opinion of The House Ribeira Hotel. We look forward to welcoming you in the near future. Best regards,

10/10 - 훌륭해요

JONG HWA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 4박 숙박함
답변 제공: Leandro Neves 님, 2019년 10월 27일
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! Best regards, Leandro Neves

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good!
It was good. Nice location, clean & All members are very kind.
2019년 8월에 3박 숙박함
답변 제공: Teresa Martins 님, 2019년 8월 16일
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards, Teresa Martins

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족.
깨끗하고 좋았습니다. 직원분은 친절했으며 겨울에 난방이 충분하지 않아서 건의했을때 바로 간이 히터를 놓아주었어요. 살짝 추운거 말고는 좋아요.
2019년 1월에 3박 숙박함
답변 제공: Teresa Martins 님, 2019년 1월 27일
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards, Teresa Martins

10/10 - 훌륭해요

Soyoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent
좋은 위치 : 도우로 강 도보 3분, 주변에 트립어드바이저 맛집 다수 있어서 도보 2-3분이면 갈 수 있음. 조식 : 빵, 에그타르트 맛있었어요. 음식은 깔끔했고 직원들은 에너지 넘치고 친절했어요. 단 커피머신에서 나오는 라떼는 정말 너무 별로라 한입 먹고 그 뒤로 못마셨어요. 커피머신만 다른걸로 바꾸거나 다른 호텔들처럼 직접 만들어주시면 완벽할 것 같아요. 방 컨디션 : 깔끔하고 넓어서 캐리어 두개 펼칠 수 있고, 욕실도 깔끔했어요. 수압 셉니다. 다음에 방문하면 여기 또 묵을거에요.
2018년 11월에 2박 숙박함
답변 제공: Teresa Martins 님, 2018년 11월 25일
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your positive comments regarding our Hotel, as it is only possible for us to improve the quality of our service and facilities through your feedback. We look forward to welcoming you back on your next visit to Porto. Best regards, Teresa Martins

10/10 - 훌륭해요

HY 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 정말 좋아요
리베리아광장 동루이스다리 다걸어다닐만 하고~ 위치가 좋아서 너무 만족합니다 객실도 청결하고 직원분들도 친절했구요 바로앞에 마켓도 있어서 편했어요
2018년 10월에 3박 숙박함
답변 제공: Teresa Martins 님, 2018년 10월 23일
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your positive comments regarding our Hotel, as it is only possible for us to improve the quality of our service and facilities through your feedback. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 - 훌륭해요

hyun jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best place to stay
The best hotel I ever stayed in portugal. Also the best breakfast. They served fresh squeezed orange juice. Also the room was perfectly clean and neat. The staffs were very kind and helpfull. I think portugal people are nice and kind. I have not met any rude person during my 10day trip. Especially this hotel staffs was the best! Thank you!
2018년 8월에 3박 숙박함
답변 제공: Teresa Martins 님, 2018년 9월 21일
Dear guest, Thank you so much for sharing with us your experience on The House Ribeira Hotel. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards, Teresa Martins

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
overall good. but need to improve room clean up
2017년 12월에 4박 숙박함

10/10 - 훌륭해요

Clare

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ideal location for seeing the sights. Clean rooms and good breakfast
2024년 5월에 4박 숙박함
답변 제공: Francisca Soares 님, 2024년 5월 20일
Dear Clare,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 - 좋아요

Sanh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is good just a few things need to be in mind when booking a room. No parking at all even on the street. Next door parking lot charge 60 Euro/day. Hourly parking 1.20,Euro/hr. I was on 3rd floor, facing to the front street. It's quite noisy.
2024년 5월에 2박 숙박함
답변 제공: Francisca Soares 님, 2024년 5월 20일
Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We regret that the service provided has not met your expectations, so we take note of your comments and genuinely appreciate the opinion you shared with us, only then we can improve our quality of service, facilities and continue to succeed in the passage of our four pillars, "Hospitality, Place, Art, Sustainability".Your notes have our best reception with the aim of improving our performance, thank you.We wish to be able to receive your trust again in the near future, so that we can improve the experience in your stay.Yours sincerely,

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and friendly staff!
2024년 5월에 1박 숙박함
답변 제공: Francisca Soares 님, 2024년 5월 11일
Dear Andrea , Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel! We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability". Your notes will be shared with all our people, thank you. We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely, Francisca Soares

10/10 - 훌륭해요

Yuk Shun 님, Toronto

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, well trained staff and recently renovated
2024년 4월에 3박 숙박함
답변 제공: Julia Almeida 님, 2024년 5월 10일
Dear Yuk ShunThank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and good hotel. Rooms are are small, but everything you need. Breakfast is oke. Compliments for housekeeping! Hotel is nearby Douro river and Gaia; center is uphill within 10 minutes walking.
2024년 4월에 4박 숙박함
답변 제공: Julia Almeida 님, 2024년 5월 4일
Dear Richard,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Julia Almeida

10/10 - 훌륭해요

Laurence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and modern, perfect for a short stay, we arrived real early and the team were good enough to have our room ready by 10am. Hotel was located centrally, everything close by and walkable - Attractions and places of interest, restaurants and bars, taxis, buses, trams and the metro all close by.
2024년 4월에 4박 숙박함
답변 제공: Francisca Soares 님, 2024년 5월 3일
Dear Laurence,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 - 좋아요

Ronald Alan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, central location
2024년 4월에 3박 숙박함
답변 제공: Francisca Soares 님, 2024년 5월 3일
Dear Ronald Alan,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 - 좋아요

Lynsey Anne Carlotta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Francisca Soares 님, 2024년 5월 3일
Dear Lynsey Anne Carlotta,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was within a few minutes of the riverfront but far enough back to where it was very quiet. Clean comfortable bed and room.
2024년 4월에 2박 숙박함
답변 제공: Rui Duarte 님, 2024년 4월 30일
Dear Daniel,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your feedback, of which we have taken good note, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We also take this opportunity to inform you that we are making some changes in our bathrooms in order to improve our quality.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was wonderful. One of the cleanist places we have ever stayed at. Staff was very accomodating and helpful. Breakfast was a lovely variety and great coffees. Would have rated 5 stars except the room was a bit small and a little stuffy. AC was weak. Would stay here again.
2024년 4월에 4박 숙박함
답변 제공: Rui Duarte 님, 2024년 4월 28일
Dear Barbara,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 - 좋아요

CECILE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L'hotel est TRES bien situé. tout peut se faire à pied. Le petit déjeuner est parfait, très copieux, diversifié. Le personnel est très aimable. Le seul bémol: les chambres coté rue. Vraiment TRES bruyante. J'ai eu des difficultés à dormir.
2024년 4월에 3박 숙박함
답변 제공: Francisca Soares 님, 2024년 4월 21일
Dear Cecile,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Francisca Soares

8/10 - 좋아요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff. Did not like the toilet set up not enough privacy
2024년 4월에 3박 숙박함
답변 제공: Francisca Soares 님, 2024년 4월 20일
Dear Brian,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We have taken note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service delivery and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We take this opportunity to inform you that your notes, have our best reception with the aim of improving our performance, thank you.We wish to be able to welcome you again in the near future.Yours sincerely,

6/10 - 괜찮아요

Ler Lee

좋아요: 청결 상태
My room was wihtout TV remote control which I have specifically asked at front desk to replace the next day which they dos not. Not only that, the house keeping did not refill tea, conditioner and cleaned used tea cup! I would not consider this three star service, let along dour star rating. The location was indeed Wonderful!
2024년 4월에 4박 숙박함
답변 제공: Francisca Soares 님, 2024년 4월 18일
Dear Guest,Thank you very much for sharing your experience at The Editory House.Please note that as per our Housekeeping records, your room had the "Do not disturb" sign, therefore we were not able to enter it. Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,The Editory House

8/10 - 좋아요

Reg

2024년 4월에 3박 숙박함
답변 제공: Francisca Soares 님, 2024년 5월 6일
Dear guest,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

10/10 - 훌륭해요

Diane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay in the auditory house. The staff at the front desk were all good but Francesca was great. Extremely helpful with anything and everything. Francesca turned our stay from a 5 to a 5 star.
2024년 4월에 5박 숙박함
답변 제공: Francisca Soares 님, 2024년 4월 16일
Dear Diane,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

10/10 - 훌륭해요

John 님, Chester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location.
2024년 3월에 3박 숙박함
답변 제공: Francisca Soares 님, 2024년 4월 9일
Dear John,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 - 좋아요

Ria Kristine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for two nights last week. Great location, walk to the riverside, great restaurants and across the river to the port wine houses. Great selection at breakfast and the front office staff was so helpful, they let us store our luggage for a few hours after check out. The only annoying thing was the lack of privacy, from the toilet. Only a partially glazed glass with an opening on top separating it from the sink and open to the rest of the room. So all the scents and sounds (lol) goes around the room. It also got stuffy at night but we could not open the window because of the street noise.
2024년 3월에 2박 숙박함
답변 제공: Neimar Santana 님, 2024년 4월 6일
Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your feedback, of which we have taken good note, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We also take this opportunity to inform you that we are making some changes in our bathrooms in order to improve our quality.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - 훌륭해요

thu-lan 님, münchen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lage: sehr gut Taxi und öffentliche Verkehrsmittel direkt vorm Hotel Alles sehr gut zu Fuß erreichbar
2024년 4월에 4박 숙박함
답변 제공: Francisca Soares 님, 2024년 4월 6일
Dear guest,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Francisca Soares

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Julia Almeida 님, 2024년 4월 3일
Dear Maria Munoz,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Julia Almeida

8/10 - 좋아요

Jim 님, Sugar Land

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel location is centric and it seems like the the hotel was recently renovated. Rooms are well furnished but the room heater did not work. Room was quite cold at night. Front desk staff provide excellent service, especially Francisca at the front desk in the evening. Her service level and friendliness set her apart. Upon my checkin, the checkin staff did not mention that my breakfast was included in my reservation. This is quite important to make sure the client knows when checking in. I ended paying for breakfast outside the hotel every day, except the morning of checking out.
2024년 3월에 4박 숙박함
답변 제공: Rui Duarte 님, 2024년 3월 31일
Dear Jim,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - 훌륭해요

Anastasia

가족 여행
Excelente ubicación! Buenas instalaciones, servicios, el personal muy amable y atento. Sin duda un gran acierto.
2024년 3월에 4박 숙박함
답변 제공: Francisca Soares 님, 2024년 3월 29일
Estimada Anastasia,Muchas gracias por compartir con nosotros su experiencia en The Editory House. Ha sido un placer recibirle en nuestro hotel.Estamos contentos de haber cumplido con sus expectativas. Tomamos nota de sus comentarios y le agradecemos la opinión que ha compartido con nosotros, ya que sólo así podemos mejorar nuestro servicio y seguir teniendo éxito en la aprobación de nuestros cuatro pilares, "Hospitalidad, Lugar, Arte, Sostenibilidad".Sus notas serán compartidas con toda nuestra gente, graciasEsperamos poder darle la bienvenida en su próxima visita a la maravillosa ciudad de Oporto.Atentamente,Francisca Soares

6/10 - 괜찮아요

Nadine Daniele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel très sympathique et disponible. Établissement propre. Par contre chambre sur la rue bruyante et pas de climatisation permettant de la rafraîchir.
2024년 3월에 3박 숙박함
답변 제공: Rui Duarte 님, 2024년 3월 26일
Cher Nadine,Merci beaucoup d'avoir partagé avec nous votre expérience sur The Editory House. C'était un plaisir de vous accueillir dans notre hôtel !Nous sommes heureux qu'il ait répondu à vos attentes. Nous prenons note de vos commentaires et vous remercions pour les réactions que vous avez partagées avec nous, car c'est le seul moyen d'améliorer notre prestation de services et de continuer à réussir à faire passer nos quatre piliers, "Hospitalité, Lieu, Art, Durabilité".Nous sommes particulièrement heureux de savoir que notre personnel a rendu votre séjour mémorable. Nous partagerons vos bons mots avec eux tous, merci.Nous nous réjouissons de vous accueillir à nouveau lors de votre prochaine visite à Porto.Cordialement

10/10 - 훌륭해요

Shaoquan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It close to the railway station and the riverside. Many restaurants nearby.
2024년 3월에 5박 숙박함
답변 제공: Rui Duarte 님, 2024년 3월 24일
Dear Shaoquan,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

6/10 - 괜찮아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good little hotel with a casual contemporary vibe. We love d the room and bathroom and the location. But the street noise kept us awake, and the drapes would not close, leaving the light streaming in.
2024년 3월에 1박 숙박함
답변 제공: Rui Duarte 님, 2024년 3월 24일
Dear Mary,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - 훌륭해요

Jean Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly informed staff in a hotel located in a great central position.
2024년 3월에 3박 숙박함
답변 제공: Rui Duarte 님, 2024년 3월 24일
Dear Jean Elizabeth,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location . Close to everything
2024년 3월에 3박 숙박함
답변 제공: Neimar Santana 님, 2024년 3월 20일
Dear Jamie,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - 훌륭해요

Colin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Special mention for receptionist, Rita. She is an exceptional asset - nothing was too much trouble. She was very friendly and obliging - justice superb!
2024년 3월에 4박 숙박함
답변 제공: Francisca Soares 님, 2024년 3월 19일
Dear Colin,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your comments, which we have taken good note of, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We are particularly pleased to hear that our staff helped make your stay memorable and we will make sure to share your feedback with all of them. We are also very pleased to hear that our GuestU phone was helpful to you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient area for the river front. Most tourist attractions are within walking distance. Hotel staff were helpful and very pleasant. Rooms clean and tidy. Would return again for another stay, no problem
2024년 3월에 4박 숙박함
답변 제공: Francisca Soares 님, 2024년 3월 19일
Dear James,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

8/10 - 좋아요

Karina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice stay and lovely people
2024년 3월에 3박 숙박함
답변 제공: Francisca Soares 님, 2024년 3월 14일
Dear Karina,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is ideally placed to visit the historical center of Porto. Everything is walking distance and the river is 2 minutes away. The staff were all really kind and accommodating and speak a wide range of language. really good experience.
2024년 3월에 2박 숙박함
답변 제공: Francisca Soares 님, 2024년 3월 14일
Dear Patricia,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 - 훌륭해요

Mafalda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Francisca Soares 님, 2024년 3월 14일
Dear Mafalda,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 - 훌륭해요

CHRISTIAN

좋아요: 숙박 시설 상태 및 시설
Personnel très accueillant disponible et gentil emplacement au top
2024년 2월에 4박 숙박함
답변 제공: Neimar Santana 님, 2024년 3월 3일
Cher client,Merci beaucoup d'avoir partagé avec nous votre expérience sur The Editory House. C'était un plaisir de vous accueillir dans notre hôtel !Nous sommes heureux qu'il ait répondu à vos attentes. Nous prenons note de vos commentaires et vous remercions pour les réactions que vous avez partagées avec nous, car c'est le seul moyen d'améliorer notre prestation de services et de continuer à réussir à faire passer nos quatre piliers, "Hospitalité, Lieu, Art, Durabilité".Nous sommes particulièrement heureux de savoir que notre personnel a rendu votre séjour mémorable. Nous partagerons vos bons mots avec eux tous, merci.Nous nous réjouissons de vous accueillir à nouveau lors de votre prochaine visite à Porto.Cordialement,

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here are incredibly hospitable and the location is perfect. It’s also a beautiful hotel with lovely amenities.
2024년 2월에 1박 숙박함
답변 제공: Neimar Santana 님, 2024년 2월 27일
Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
Great welcoming from the reception, they offered a baked dessert and some wine upon arrival. Then offered to show us a few attractions around the area and was very knowledgeable about the parking situation.
2024년 2월에 2박 숙박함
답변 제공: Neimar Santana 님, 2024년 2월 22일
Dear guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 - 좋아요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Very friendly and helpful staff. Good sized room. Clean.
2024년 2월에 6박 숙박함
답변 제공: Neimar Santana 님, 2024년 2월 22일
Dear guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Πρότεινεται
Σε βολική τοποθεσία, δίπλα στο ιστορικό κεντρο. Μεγάλο και άνετο δωμάτιο. Την περίοδο που πήγαμε δεν είχε πολλούς διαμένοντες οπότε το πρωινό το έκανες προπαραγγελία από την προηγούμενη μέρα. Ο πιο οικονομικός χώρος στάθμευσης είναι ο alfandega ο οποίος είναι περίπου 5 λεπτά με τα πόδια (κόστος περίπου €30,00 ανά ημέρα!).
2023년 12월에 2박 숙박함
답변 제공: Hugo Rocha 님, 2024년 2월 18일
Dear Πρότεινεται,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Hugo Rocha

10/10 - 훌륭해요

Alberto

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Hugo Rocha 님, 2024년 2월 18일
Dear Alberto ,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Hugo Rocha

10/10 - 훌륭해요

Brit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sentralt hotell med fin standard og vennli personale.
2024년 1월에 9박 숙박함
답변 제공: Francisca Soares 님, 2024년 2월 6일
Dear Brit,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Francisca Soares

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hugo Rocha 님, 2024년 2월 6일
Dear Carla,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Hugo Rocha

8/10 - 좋아요

Raffaella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Posizione ottima centrale Personale cordiale Camera pulita letti comodi Mancano gli appendiabiti a parete in bagno e camera Sarebbero molto utili Rapporto qualità prezzo ottimo Struttura superconsigliata
2024년 1월에 2박 숙박함
답변 제공: The Hotel Manager 님, 2024년 2월 3일
Cara Raffaella,Grazie mille per aver condiviso con noi la sua esperienza a The Editory House. È stato un piacere accoglierla nel nostro hotel!Siamo felici di aver soddisfatto le sue aspettative. Prendiamo nota dei suoi commenti e la ringraziamo per l'opinione che ha condiviso con noi, perché questo è l'unico modo per migliorare il nostro servizio e continuare ad avere successo nel passare i nostri quattro pilastri, "Ospitalità, Luogo, Arte, Sostenibilità".Le vostre note saranno condivise con tutto il nostro personale, grazieNon vediamo l'ora di accogliervi di nuovo nella vostra prossima visita a Porto.Cordiali saluti,Leandro Neves

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: The Hotel Manager 님, 2024년 2월 3일
Dear Brian,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Leandro Neves