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“I was disappointed with this stay. There were no welcome instructions upon arrival. The TV is merely a decoration and does not work, which should have been disclosed. Most importantly, the bathroom sink was extremely dirty—it was actually disgusting to try and brush my teeth there. Cleanliness is basic, and this did not meet that standard. ”

“Clean rooms. The staff it was nice.”

“They didn’t have water in the building. We couldn’t use anything. We couldn’t take a shower or use the toilet either. It was terrible.”

“Room was amazing and my stay was the best”

“Friendly and helpful staff. Nice, tropical garden with small pool. Good breakfast. A quiet place to stay, a few blocks from the cathedral. ”

“It was okay ”

“Hotel Tranquilo is a great hotel for people that want a quiet, safe, relaxing spot but be within walking distance of the other attractions, bars, and restaurants. We stayed there for 5 nights. The food was good...staff excellent, friendly and helpful...The atmosphere is relaxed even with multiple rooms are full there is enough space either on the two story palapa or in the well maintained pool to just chill. The after hours drink policy is fair and pretty awesome. (I definitely used it). Would...

“Staff were great, very helpful. I have not stayed in a hostel before, so I guess I wasn’t prepared for no towels. It was clean and basic . ”

“EVERY ONE WAS EXCELLENT !!!! ”

“Buen servicios ”

“A very nice and safe place to stay in. Staff very friendly and delicious food. ”

“Great!”

“The privacy of the property and the peaceful and the staff very helpful with me and my Fiance !!!! Thank you”

“Rooms are small but adequate for a short visit. Staff were wonderful in every aspect. Would recommend if you need a quaint, clean, and close proximity to the city”

“Dirty no towels no soap NO WATER”

“Loved our stay. Mom and 4 kids. Beautiful space. Fantastic staff. Very helpful with local recommendations, food delivery afterhours and services in the hotel. Very comfy rooms. The included breakfast options were very diverse and delicious - lots to choose from (they offer complete menu included for breaky!). We felt the value was wonderful. Very happy there and will 100% book again if in Leon! Highly recommended. Only downside was sno hot water showers but it did not affect our stay overall....