숙박 시설 정면 - 저녁/밤

아르 데코 임페리얼 호텔 여행 후기

5 out of 5

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 504개 이용 후기 중 393개" "
평점 8 - 좋아요. 504개 이용 후기 중 87개" "
평점 6 - 괜찮아요. 504개 이용 후기 중 15개" "
평점 4 - 별로예요. 504개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 504개 이용 후기 중 3개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

KYOUNGCHAN

2024년 1월에 6박 숙박함
답변 제공: Ilda Oswald 님, 2024년 1월 22일
Dear Mr. Jin,Thank you for your feedback! We're glad to hear you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

8/10 - 좋아요

Yong hun

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
오래된 호텔. 카페가 청결하지 않은 느낌. 그 이외는 좋았슴
2023년 12월에 2박 숙박함
답변 제공: Ilda Oswald 님, 2023년 12월 27일
Dear Mr. Hong,We appreciate your feedback. The hotel was built in 1914. As a result of its outstanding art and architectural value, the hotel was classed amongst the city's historically listed monuments. It has been protected by UNESCO since the Velvet Revolution in 1993. The Cafe Imperial's history is as old and as rich as the hotel's. Soon after the opening, it became ''the'' fashionable place to be seen at, bringing artistic society together. It has witnessed a number of short stories, novels and operas draftted over the decades. We are very sorry if it seemed like the Cafe was not clean. We would love to hear more about why you think that was the case. Please don't hesitate to get in touch and share more details. Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Officer

10/10 - 훌륭해요

SangMin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very antique stay with traditional buildings and rooms in this country.
2023년 11월에 1박 숙박함
답변 제공: Dominik Franc - Front Office Manager 님, 2023년 11월 20일
Dear SangMin,Thank you for sharing your experience with us. We're delighted to hear that you had a very antique stay, appreciating the traditional buildings and rooms that reflect the charm of this country. We strive to provide a unique and memorable experience, and we're glad to know that the ambiance resonated with you.If you have any more details to share or if you plan to stay with us again, we look forward to welcoming you back.Warm regards

10/10 - 훌륭해요

Yoo Chan

2023년 8월에 2박 숙박함
답변 제공: Dominik Franc - Front Office Manager 님, 2023년 8월 30일
Dear Yoo Chan,Thank you for your positive review! We're delighted that you enjoyed your stay with us. Your kind words about our staff, cleanliness, and amenities are greatly appreciated. We hope to have the pleasure of welcoming you back on your next visit!Best regards

10/10 - 훌륭해요

Minji

2023년 2월에 3박 숙박함
답변 제공: Dominik Franc - Front Office Manager 님, 2023년 3월 10일
Dear Minji,thank you for your feedback. It is well appreciated and I sincerely hope that we will see each other during your next possible stay in Art Deco Imperial.Kind regards

10/10 - 훌륭해요

Yeongjung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Dominik Franc 님, 2022년 8월 22일
Dear Yeonhjungthank you for your review. It was great pleasure to have in Art Deco Imperial and be assured that you would be more than welcomed anytime soon.Kind regards

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding and Quite!
2024년 5월에 1박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 14일
Dear Mr. Setliff,Thank you for your feedback! We're delighted to learn you found our property outstanding and quiet. Thank you for rating your stay with 10/10. Looking forward to hosting you again in the future, for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

6/10 - 괜찮아요

Elham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2024년 5월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 13일
DearThank you for your feedback! We're thrilled you found our location convenient. We're constantly striving to make each stay exceptional, so your input is invaluable. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back soon for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

2/10 - 너무 별로예요

Batool 님, Bonita

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is NOT 5 stars hotel this is maybe maybe 3 stars! Just because few people posted old historic pictures of the hotel that makes it 5 stars, people at receptions were very RUDE, concierge people were clueless with their own city to advice anything. Location is ok 15 min walking to square. Imperial cafe breakfast was expensive for nothing ( poor buffet). The hotel is over priced and over rated by all the American groups they receive daily. The room was small and the bathtub very dangerous to get in and out. 3 machines at what they called gym, tiny small sauna. That what they called 5 stars. Book different hotel and don’t waist your money here.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

didier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bel Hôtel; magnifiquement rénové, un des plus beau de Prague. Le personnel était vraiment impeccable, très professionnel et souriant. L'Hôtel est vraiment très bien situé, Tram, Metro et points d'attraction tout proche. Un quartier très sûr et très bien fréquenté, avec de nombreuses possibilités de restauration et de shopping. Un parfait séjours ! J'ai même eu droit à une bouteille offerte de Vin Pétillant pour mon anniversaire ! Parfait !
2024년 4월에 8박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 13일
Dear Mr. Roca,Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and found our hotel beautifully renovated and conveniently located. It's heartwarming to know our staff's professionalism and smiles made a positive impression on you. We're delighted you felt safe and had great dining and shopping options nearby. Happy birthday once again! We're so glad we could add a special touch to your celebration with a complimentary bottle of Sparkling Wine. We can't wait to welcome you back for another perfect stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Daniela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property and staff!
2024년 4월에 4박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 9일
Dear Ms. Levy,Thank you for your feedback! We're thrilled to hear that you enjoyed your time at our property and that our staff made your stay exceptional. It was our pleasure to host you, and we can't wait to welcome you back for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

8/10 - 좋아요

Carey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 9일
Dear Ms. Williams,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific we can do to make your next stay even better and earn that fifth star, please don't hesitate to let us know. Thank you for your visit!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Samuel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend. Great vibe. Great hotel. Cafe Imperial very special.
2024년 5월에 5박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 6일
Dear Mr. Freeman,Thank you for your kind feedback! We're dlighted to learn you enjoyed you stay, emphasizing the atmosphere & the Cafe. Thank you for recommending us! We would be honoured to host you again in the future, for another memorable stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Yuka

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
delax room was so clean and comfortable.I could go to Prague Castel by foot.
2024년 5월에 2박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 7일
Dear Mr. Matsuo,Thank you for your feedback! We're pleased to learn you were satisfied with your stay. It's great that you found the location conveniant and your room clean and comfortable. Don't hesitate to visit us again and make more memories. Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

2/10 - 너무 별로예요

Bijan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never again
2024년 5월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 10일
Dear Mr. Behzadi,I regret to inform you that your feedback has been invalidated due to your reservation being a no-show. Upon reviewing our records, it appears that you did not check-in to our property. Our team did send you a cancellation link via email, as per your request, and advised that failure to proceed with cancellation would result in the booking being non-refundable. While we understand your disappointment in not being able to visit us, we must adhere to our policies. If you would like to discuss this matter further or have any questions, please feel free to reach out to us directly.Kind regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Masaki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
歴史のあるホテルで、設備も良く、アクセスもいいため、便利であった。
2024년 4월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 9일
Dear Mr. Hashimoto,Thank you for your kind words! We're delighted to hear that you found our hotel to be excellent and our location convenient. Thank you for your stay, and we hope to welcome you back for another wonderful experience soon!Warm regards,Ilda OswaldGuest Relations Agent

8/10 - 좋아요

HERNAN 님, KEY BISCAYNE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2024년 4월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 2일
Dear Mr. Lopez,Thank you for your feedback! We're glad to hear that you had a positive overall experience during your stay. If there's anything specific that we can improve upon to earn a perfect rating next time, please feel free to let us know. We're committed to continuously enhancing our guests' experiences, and your input is valuable to us. We hope to have the opportunity to welcome you back for an even better stay in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

aleksandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very satisfied with our stay. The hotel and room were nice, and the staff very friendly. Some areas are perhaps slightly dated, the tv only has android options to connect- not a big issue but it would have been nice in the evening. The location is great, everywhere is very convenient and walkable, with options of public transport available. The room was very quiet, and the products in the room are great too. Thanks!
2024년 4월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 2일
Dear Ms. Dederowska,Thank you for your feedback! We're delighted to hear that you were overall very satisfied with your stay. It's wonderful that you found the hotel and room nice, and that our staff were friendly and accommodating. We appreciate your comments about areas that may be slightly dated and the TV connectivity options, and we'll take them into consideration for future improvements. We're glad you enjoyed the great location, quiet room, and the products provided. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience soon!Warm regards,Ilda OswaldGuest Relations Agent

8/10 - 좋아요

Temitayo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 6일
Dear Mrs. Abimbola,Thank you for your feedback! We're glad to learn you enjoyed your stay. If there's anything you think we could improve, please don't hesitate to contact us. We strive to provide excellent service and do our best to ensure a pleasent and memorable stay. We hope to host you again in the future! Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Michael 님, London

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Daniela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and service!
2024년 4월에 1박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 29일
Dear Ms. Auman,Thank you for your kind feedback! We're delighted to learn your expectations were met and that your stay was enjoyable. Looking forward to hosting you again in the future for another memorable stay.Warm regards,Ilda Oswald,Guest Relations Agent

10/10 - 훌륭해요

apparao

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and neat hotel
2024년 4월에 1박 숙박함
답변 제공: Ilda Oswald 님, 2024년 5월 2일
Dear Mr. Guntu,Thank you for your feedback! We're pleased to hear that you enjoyed your stay. Thank you for your visit. Looking forward to hosting you again in the future! Warm regards,Ilda OswaldGuest Relations Agent

8/10 - 좋아요

norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A rather old hotel, but in an excellent location… close to many restaurants and attractions. Staff excellent. Excellent restaurant in hotel. My room was rather cold.
2024년 4월에 1박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 29일
Dear Mr. Krasne,Thank you for your feedback! We're delighted to learn you found the location convenient and our staff excellent. We're sorry to hear that your room was rather cold. Our main heating system is managed on computers, whilst AC can be controlled manually in the room. I wish we had known the room was cold, we would have changed the temperature right away. Thank you for your stay and we hope to host you again in the future for another memorable stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great location. Walkable to city center and lots of eating options are nearby. Everyone was so nice and helpful.
2024년 4월에 5박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 18일
Dear Ms. Tee,Thank you for your feedback! We're pleased to hear you enjoyed staying with us. Thank you for complimenting our personnel. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Cosmin

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 18일
Dear Mr. Cosmin,Thank you for your feedback! We're delighted to learn you enjoyed your stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb rooms and service. Breakfast / dining was superb
2024년 2월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 18일
Dear Mr. Kilbey,Thank you for your feedback! We're pleased to hear you enjoyed your stay. Thank you for complimenting the rooms and our service. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

6/10 - 괜찮아요

jeffrey

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Old and dated. Was not as nice as the photos which may have been from a long time ago. Bed not very comfortable, and terrible pillows.
2024년 4월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 19일
Dear Mr. Levin,Thank you for sharing your feedback. We apologise for any discomfort you experienced with the bed and pillows. We'll look into refreshing our furnishings to enhance guests' comfort. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great character hotel in a great location.
2024년 4월에 5박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 17일
Dear Ms. Isaac,Thank you for your feedback! We're delighted to learn you enjoyed you stay. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

8/10 - 좋아요

TENDAYI LORNA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my second stay at this hotel as the previous was when several years pre Covid and I enjoyed it as much this time round as well. Fabulous location with a varirty of shopping and dining options. Friendly staff especially David the concierge and in the restaurant - Alexandra, Katerina and Gabriella.
2024년 4월에 6박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 18일
Dear Ms. Kwenda,Thank you for your feedback! We're delighted to learn this was your second visit you enjoyed as much as your first one. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, spacious rooms, clean hotel and great amenities.
2024년 4월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 15일
Dear Mrs. Liddle-Moore,Thank you for your feedback! We're pleased to hear you had a lovely stay. Thank you for your visit. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent from check in to check out!
2024년 4월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 15일
Dear Mr. Bailey,Thank you for your feedback! We're delighted to hear you enjoyed your stay from check in to check out. Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perhaps the most beautiful hotel I've ever stayed in. Friendly helpful staff and great food
2024년 3월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 15일
Dear Mr. Dewey,Thank you for the compliments! We're delighted to learn you enjoyed your stay. Looking forward to hosting you again in the future!Warm regards,Ilda OswaldGuest Relations Agent

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very safe, quiet, and clean as well as providing great food with a friendly staff.
2024년 4월에 5박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 15일
Dear Mr. Mount,Thank you for your feedback! We're delighted to learn you had a pleasent stay. Thank you so much for your visit. Unit next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Marco

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 11일
Dear Mr. Del Re,Thank you for your feedback! We're happy to learn you enjoyed your stay. Thank you for your visit.Until next time!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Isabel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles an unserem Aufenthalt war super, das Personal sehr freundlich und zuvorkommend. Wir konnten sogar Sauna/dampfbad vor den regulären Öffnungszeiten benutzen. Das Hotel hat eine super Lage und alles ist schnell zu erreichen. Alles war sauber und man fühlt sich sehr wohl.
2024년 4월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 7일
Dear Ms. Reichmann,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed your stay in all aspects. Looking forward to hosting you again in the future. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Erica 님, Alamogordo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot to stay. Room was very comfortable and beautiful. This location is very easy to navigate and close to everything you need.
2024년 4월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 7일
Dear Ms. Kebert,Thank you for your feedback! We're delighted to learn you enjoyed your stay in all aspects. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Kenneth 님, Orlando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property doesn't look too impressive at first glance, but our room was amazing! Clean and spacious, with good amenities. The bed, pillows and linens were wonderful. We liked the separate toilet room from the shower room. The room was a bit too dark, but that was the only thing I could improve upon. The onsite restaurants were very good, and definitely need reservations.
2024년 3월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 7일
Dear Mr. Mulvaney,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We're sorry about the lights in the room - we will improve them for the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Shane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful historic building. Comfortable room. Great staff. Good location.
2024년 4월에 1박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 7일
Dear Mr. Deshields,Thank you so much for your feedback! We're delighted to learn you enjoyed your stay in all aspects. We hope to see you again in the future! Thank you for your stay.Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Meyrick gavin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 7일
Dear Mr. Watts,Thank you for your feedback! We're delighted to hear you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Ma Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room & service were amazing! Would stay here again!
2024년 3월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 3일
Dear Mr. Ayala,Thank you so much for your kind feedback! We're delighted to learn you enjoyed your stay and that you would visit us again. Looking forward to hosting you again in the future.Warm regards,Ilda Oswald

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property that is modern and comfortable but hasn't lost the beauty of its history. Beds are comfortable, amenities nice, and the cafe is so good!
2024년 3월에 4박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 1일
Dear Ms.Thank you for your review! We're thrilled to hear that you found our property beautiful, modern, and comfortable while still retaining its historical charm. It's wonderful to know that you enjoyed the comfortable beds, nice amenities, and delicious offerings at our cafe. Providing a memorable experience for our guests is what we strive for, and we're delighted that you had a great stay. We look forward to welcoming you back for another fantastic experience in the future!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Aviran 님, Petah Tikva

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean and nice rooms. The breakfast at the hotel is great
2024년 3월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 1일
Dear Mr. Mordo,Thank you for your positive review! We're delighted to hear that you enjoyed our hotel's great location, clean and nice rooms, and delicious breakfast. Thank you for your visit! We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Frederick F

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This is a beautiful hotel. Well maintained and terrific staff. Will definitely stay here in fiture
2024년 3월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 3월 25일
Dear Mr. Smith,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and well-maintained, and that our staff provided terrific service. We look forward to welcoming you back in the future for another wonderful stay!Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Susan

2024년 3월에 1박 숙박함
답변 제공: Ilda Oswald 님, 2024년 4월 1일
Dear Ms.Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience with us. Thank you for your stay. We look forward to welcoming you back in the future.Warm regards,Ilda OswaldGuest Relations Agent

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Ilda Oswald 님, 2024년 3월 10일
Dear Mr. Watkins,Thank you for your feedback! We're pleased to learn you enjoyed your stay. Thank you for your visit.Warm regards,Ilda OswaldGuest Relations Officer

8/10 - 좋아요

Richard 님, Denton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tastefully decorated and well appointed rooms in keeping with the character of the hotels original decor and the surrounding area. Staff were pleasant, helpful and attentive. Easy to get to everything you could want to see by foot and/or tram. Couple of minor gripes : 1) Coffee at breakfast was weak filter, would have much preferred choice of coffee type from machine. And a Nespresso machine. 2) plug in bath closed every time it was lightly touched by foot.(Although it was good to have a tub and shower) 3) key card slot in room was set back a way from the door and low down , took me a while to find it in the dark. Could have been mentioned at check in. 4)Room was extremely warm even with air con turned off, I couldn't find any other heating controls. Luckily the window completely opened and room wasn't overlooking the street. 5) was disturbed every evening around 7pm by somebody banging on door and violently rattling the door knob. Think it may have been house keeping but not sure.
2024년 2월에 5박 숙박함
답변 제공: Dominik Franc - Front Office Manager 님, 2024년 3월 4일
Dear Richard,I extend my sincere gratitude to you for taking the time to share your perspective. It is heartening to learn of your appreciation for the room decor and our advantageous central location.However, I must express regret for the imperfections you highlighted in your review. Please rest assured that we are fully committed to enhancing our services and facilities to mitigate such occurrences in the future.Your feedback holds considerable value to us, and we are genuinely appreciative of your contribution in helping us strive for excellence.With kind regards,

10/10 - 훌륭해요

Fauna 님, SILVER CITY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a great location, staff are very friendly, room was modern and clean and beautiful.
2024년 2월에 3박 숙박함
답변 제공: Dominik Franc - Front Office Manager 님, 2024년 3월 1일
Dear Fauna,Thank you for your glowing review! We're thrilled to hear that you enjoyed our prime location, friendly staff, and the modern, clean, and beautiful room. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back for another fantastic stay in the future!Kind regards

8/10 - 좋아요

Neil Edmund

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Dominik Franc - Front Office Manager 님, 2024년 2월 26일
Dear Neil Edmund,We're thrilled to hear that you had a great experience during your stay with us! Thank you for your positive review. We can't wait to host you again in the future!Warm regards,

10/10 - 훌륭해요

Borja

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was impeccably clean and comfortable. The staff very friendly and great location.
2024년 2월에 3박 숙박함
답변 제공: Dominik Franc - Front Office Manager 님, 2024년 2월 23일
Dear Borja,Thank you so much for your kind words regarding your recent stay at the Art Deco Imperial in Prague. We are thrilled to hear that you found your room impeccably clean and comfortable. Providing a comfortable and clean environment for our guests is one of our top priorities, and we are delighted that we met your expectations in this regard.We are also pleased to hear that you found our staff to be very friendly. Our team strives to provide exceptional service to all our guests, and it's rewarding to hear that their efforts made a positive impact on your stay.Additionally, we are glad that you found our location to be great. Being situated in the heart of Prague allows our guests easy access to the city's attractions, making for a more enjoyable and convenient experience.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great comfort, great interiors, great location
Really enjoyed our stay at the Art Deco Imperial in Prague. The staff are friendly and helpful, the location is really convenient and the interiors really have the wow factor. A few of the communal areas are a little worn around the edges (but nothing beyond what you’d expect in a building of this age) and the pillows in our room were a bit too soft to provide much neck support, but I found that using the extra ones provided in the wardrobe sorted that out pretty well. All in all, we enjoyed our stay here and would definitely book again.
2024년 2월에 3박 숙박함
답변 제공: Dominik Franc - Front Office Manager 님, 2024년 2월 23일
Dear Steven,Thank you for taking the time to share your experience at the Art Deco Imperial in Prague. We are delighted to hear that you enjoyed your stay with us and that our friendly and helpful staff, convenient location, and stunning interiors left a positive impression on you.We appreciate your feedback regarding some of the communal areas showing signs of wear and the pillows in your room being too soft. Please rest assured that we will address these concerns to ensure a more comfortable experience for our future guests.It's great to know that you found a solution with the extra pillows provided in the wardrobe. We strive to make sure that our guests have everything they need for a pleasant stay.We are thrilled to hear that you would consider booking with us again, and we look forward to welcoming you back for another enjoyable stay.Warm regards