Location is great if visiting the castle in Prague When we arrived, no one there, we called, no answer. I banged on the door no answer, a nice lady across the street had a personal cell phone and called them for me. If she had not been there we would not have been able to use the apartment at all., They had not checked their messages to see we had booked the room and after we reached them (due to the awesome neighbor) we needed to wait for them to call us back to determine if they were going to come let us in. 10 minutes later they said OK but it will be an hour before we can come.. place was musty smelling, broken toilet, burnt out lightbulbs where some were replaced after we got in so we could see up the stairs. We paid for parking and they locked the car into a garage that we could not access until they would come back to check us out in the morning, which was bad because we forgot our medicine in the car. I asked to please let us have access to the car as there was an internal door but was refused, if there had been offstreet parking When they came back to let us go, they started cleaning the room before we went out the door, it seemed that they have no interest in having guests here. I would not stay again