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Hotel General Old Town Prague

5.0 star property

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An adjacent golf course, a nightclub, and 4 beach bars are just a few of the amenities provided at Hotel General Old Town Prague. Tee up with amenities like golf caddies at this hotel. For some rest and relaxation, visit the sauna, and indulge in a hot stone massage or a manicure/pedicure. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a swim-up bar and an art gallery on site.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive lockbox information
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.06 per person, per night, up to 60 nights
  • Resort fee: EUR 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 33 per vehicle (maximum occupancy 6)
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 5:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Does Hotel General Old Town Prague have a pool?

Yes, this property has an indoor pool, a children's pool, and outdoor pool access. Pool access is from 8:00 AM–5:00 PM.

Is Hotel General Old Town Prague pet-friendly?

Yes, Hotel General Old Town Prague allows cats and dogs (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel General Old Town Prague?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel General Old Town Prague?

Check-out is at noon.

Does Hotel General Old Town Prague provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 33 per vehicle applies.

Where is Hotel General Old Town Prague located?

Located in Smichov, this luxury hotel is within a 15-minute walk of Staropramen Brewery and Dancing House. Wenceslas Square and Old Town Square are also within 2 mi (3 km). Zborovská Stop and Anděl Station are within a 5-minute walk.

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Reviews

Reviews

5.6

6.8

Cleanliness

3.4

Amenities

6.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

Reviews

Verified

8/10 Good

Anna Camilla

Dissent see the pool or the hotel bar. But liked my stay and the beds were comfortable.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, this was our second time here and we will be back here !
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

JUDR Janeta

Disliked: Staff & service, amenities
My trip in hotel General was terrible
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Matti

Disliked: Cleanliness, staff & service, amenities
Cleanliness and quality wasn’t just what was promised or what it looked like when I was making the reservations. The staff was a bit clueless of any simple request I had, for instance not knowing if they had shaving kit or dental kits. In the pictures it clearly shows that there should be a gym which was simply not true. Also, nothing was included and the quality of breakfast for instance was just bad.
Stayed 1 night in Dec 2025