Dear Mr. Kyungsub,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Mr Sung, let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Hye Sook,First of all thank you for choosing Panorama Hotel for your stay in Prague, but also for such a great evaluation!King Regards, Ivan Dvořák, general manager

Dear Jiseok,We really appreciate your feedback, but mostly that you chose Panorama Hotel for your stay in Prague. We are happy that you enjoyed your stay with us, especially when it comes to our helpful staff and comfortable rooms. To see you again in our hotel would be a great pleasure for us!Sincerely, Ivan Dvořák, General Manager

Dear Seungryong,We are very pleased to hear that you were fully satisfied with your stay in our hotel, but mostly we greatly appreciate your loyalty and the fact that you return to our hotel regularly. We value our regular guests immensely and we always try to make their stay with us as pleasant as possible! Once again thank you very much for your loyalty and for your very nice feedback. We look forward to welcome you in Panorama again!Sincerely, Ivan Dvořák, General Manager

Dear insun, We are sorry that your experience in Panorama Hotel Prague did not match your expectations. We assure you that if given the opportunity, we work to address and rectify any and all concerns that may be affecting our guest's experience. Do not hesitate to share more details about your stay with us.Hope you could give us another opportunity to welcome you back and prove that we can serve you better. Kind regards Ivan Dvořák General Manager

Dear Seungryong, We are happy to see that you had a 5-star experience in Panorama Hotel Prague. We are grateful for your honest feedback and we are glad you feel we are on the right track! We love hearing from our guests - especially when our service is able to make a positive difference to them. Definitely look forward to welcoming you back! Kind regards Ivan Dvořák General Manager

Dear Seungryong, Thank you for your loyalty, wonderful review and for taking the time to share your feedback with us in Panorama Hotel Prague. It is always humbling to hear how we were able to make our guests' stay better. We hope to be able to welcome you back very soon. Kind regards Ivan Dvořák General Manager

Dear valuable guest, thank you for letting us know about your experience with Panorama Hotel Prague. I am really sorry that the facilities were not as you expected. Our hotel will celebrate 40 years soon but we are consistently modernizing the facilities and the hotel itself. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. Kind regards Ivan Dvořák General Manager

Dear valuable guest, We are happy to see that you had a 5-star experience in Panorama Hotel Prague. It is only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Definitely look forward to welcoming you back! Kind regards Ivan Dvořák General Manager

Dear JIWOONG, thank you for staying with us in Panorama Hotel Prague. Also thank you for spending your time and evaluate your state. I hope we will be able to welcome you back in our hotel soon. Kind regards Ivan Dvořák General Manager

Dear valuable guest, thank you for choosing hotel Panorama Prague for your stay and I am happy to see that you found your stay to your full satisfaction. Looking forward to seeing you back soon. Best regards Hana Mahmoud Personal Assistant to General Manager

Overall clean and fine. There is a subway station just around the corner so it was convenient to use the subway. The cleaning is okay though .. I did not seem to change the towel when I cleaned it. I felt like I used the used towel again ... I do not know if I changed it, but when I saw the curled shape, it seemed like I did not change the towel and it was not soundproofing well. There was a little outside noise. Dear valuable guest, thank you very much for choosing hotel Panorama Prague for your stay and I am glad to see that you enjoyed your stay with us mainly cleanliness and convenient hotel location close to metro. On the other hand I am sad to see that outside noise a bit broke up your calm stay but I do hope that this inconvenience will not dissuade you from visiting our hotel soon again. Best regards Hana Mahmoud Personal Assistant to General Manager

Dear Dae Youn, thank you very much for choosing hotel Panorama Prague for your recent stay and I am happy to see that you enjoyed your stay with us. Thank you very much for appreciation of our service and comfort and I do hope that we will have a chance to welcome you back in our hotel soon. Best regards Hana Mahmoud Personal Assistant to General Manager

Dear Deokyong, Thank you for choosing our hotel and for taking the time to review your stay with us. We are glad that you found the location of our hotel convenient as it is definitely one of the things we are very proud of. Concerning the room décor and amenities, I would like to inform you that we have different room categories which offer a choice to the budget conscious traveler, leisure or the business guests. Once again thank you for your feedback and we do hope that we will be in a position to welcome you back on a future trip to Prague. Kind regards, Panorama Hotel Prague

Dear JUNGYEOP, Thank you for staying with us at Panorama Hotel Prague and for your feedback. I am sorry to hear that you were unhappy with the tax payment. Please note that 15% VAT and city tax of 15 CZK / night applies. This information is available on our booking channels. We hope to get another opportunity of welcoming you again at the Panorama Hotel Prague and make your stay memorable. Kind regards,

Dear Kwang Yeol, Thank you for choosing our hotel for your recent stay and for your excellent rating. We will be delighted to welcome you back in our property during your next trip to Prague. Kind regards, Radka Kopčová Personal Assistant to GM PANORAMA HOTEL PRAGUE

Dear Nicole,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Roman,I am very sorry to hear that we were not able to fulfill your expectations during your stay in Panorama Hotel Prague.I would like to deeply thank you for your thourough feedback. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

Dear Gabriella,We are pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague. We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

Dear PatrikWe are very pleased that you had such an enjoyable stay with us. We appreciate your positive feedback and mostly that you fully enjoyed your stay in Panorama Hotel Prague. To have a chance to welcome you in our hotel again would be a pleasure for us!Sincerely, Ivan Dvořák, General Manager

Dear Daniel,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Kristof,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Volker,First of all thank you for choosing Panorama Hotel for your stay in Prague – that means a lot to us. Thank you for sharing your experience with us - we would like to frankly apologize for the inconvenience that had occurred during the breakfast, but let me assure you that the mentioned situation does not reflect our common service standards at all, since our staff is well trained, experienced and with passion for hospitality. Once again we are very sorry for the breakfast inconvenience during your last stay, but if there would be an opportunity to welcome you in Panorama Hotel Prague again, we ensure you that your stay will be flawless!Best Regards, Ivan Dvořák, General Manager

Dear Beatriz,We are very pleased that you were fully satisfied with your stay in our hotel and we will do our best to always provide you with a perfect service! Once again thank you for your nice review and we hope to see you soon again!Best Regards, Ivan Dvořák, General Manager

Dear Ashish,Thank you for your review, but mostly for staying with us. We are very sorry for the issue with long waiting time for the elevators. Unfortunately we were practicing a technical-safety elevator’s check, so therefore the elevators had to be temporarily taken out of service for approx. 30 minutes. That of course could cause you an uneasy and uncomfortable situation and we are sincerely sorry for that. We also apologize if you did not enjoy the food and service in our hotel restaurant, but we would appreciate to hear more details from you if possible, so that we can tackle areas we have not delivered according to your expectations.Once again thank you for your review, since knowing the opinion of our guests help us to improve our services.Sincerely, Ivan Dvořák, General Manager

Dear James,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Joyonna R.J.,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Ruby,We are very pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague to the fullest! We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

Dear David,Let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Agostino,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am really sorry you were not fully satisfied with your stay at our hotel, accept please my personal apology for the inconvenience caused. We are constantly working to improve our services and it will be our pleasure to welcome you back again to see for yourself. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

Dear Mrs. Price,Let me thank you for choosing Panorama hotel Prague. I am sincerely sorry to hear we were not able to meet your expectations for such an important event for you. I truly regret we were out of king size bed rooms and this affect negatively your stay with us. We will do everything to prevent the situation from happening again.Sincerely yours,Ondrej KotabFront of House Manager

Dear Erika,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Nasser,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Nouhaila,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am really sorry you were not fully satisfied with your stay at our hotel, accept please my personal apology for the inconvenience caused. We are constantly working to improve our services and it will be our pleasure to welcome you back again to see for yourself. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

Dear Haylee,Thank you for your feedback, especially if not all the aspects of your stay were exactly what you wished for, we sincerely appreciate that you took your time to write us a review. We are really sorry for the inconvenience with the service at the hotel restaurantat - we had immediately informed our food and beverage manager about your experience and we will do our best to improve our services to the greatest satisfaction of all our guest!Sincerely, Ivan Dvořák, General Manager

Dear Clara,First of all thank you for your feedback - we always try to reach the highest level of customer satisfaction, so knowing the opinion of our guests is crucial to us and we are sorry if you felt that not everything was according to your preferences.Thank you for your feedback and once again we are sorry that your stay was not absolutely perfect. If there would be an opportunity to welcome you in Panorama Hotel Prague again, we ensure you that your stay will be flawless.Best Regards, Ivan Dvořák, General Manager

Dear Elsa,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Zuzana,Knowing the opinion of our guests is crucial to us, so thank you very much for your feedback. We are really glad that you had an enjoyable stay with us, especially when it comes to our friendly staff, since we take pride in taking great care about our guests. Once again thank you for your kind review, but mostly for staying with us!Best Regards, Ivan Dvořák, General Manager

Dear Pei-Yu,Thank you for your feedback, we really appreciate it. Especially if not all the aspects of your stay were exactly what you wished for - we do appreciate that you took your time to write us a review. We are sincerely sorry for the inconvenience with the early housekeeping service - we had immediately let our housekeeping manager know about that your experience, and if there would be an opportunity to welcome you in Panorama again we ensure you that your stay will be flawless!Sincerely, Ivan Dvořák, General Manager

Dear Ronny,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Kaisa,We are really pleased to see such a nice review from you. We appreciate your positive feedback and mostly that you enjoyed your stay in our hotel to the fullest. Once again thank you for your feedback and we really look forward welcoming you in Panorama Hotel Prague again!Sincerely, Ivan Dvořák, General Manager

Dear Safe,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Guest,Thank you very much for choosing Panorama Hotel Prague for your stay, but also for your feedback. To know how do our guests feel in our hotel is extremely important to us. Once again thank you for staying with us and we will do our best to improve our services!Sincerely, Ivan Dvořák, General Manager