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호텔 팰리스 갈라파고스 여행 후기

3 out of 5
호텔 팰리스 갈라파고스
Petrel 466 and Floereana, Puerto Ayora

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 80개 이용 후기 중 67개" "
평점 8 - 좋아요. 80개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 1개" "
평점 4 - 별로예요. 80개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 0개" "

9.8/10

청결 상태

10/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

MINCHUL 님, 상파울루

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 호텔 BEST HOTEL, BEST SERVICE
최고의 호텔 에콰도르 두 자매가 운영하시는 숙소인데 항상 밝게 웃음으로 대해주셔서 너무 좋았습니다. 푸에르토 아요라 시내에서 5분거리이고 무료 자전거 이용 가능합니다. 와이파이도 중남미치고는 적당한 속도로 이용할 수 있었습니다.

10/10 - 훌륭해요

Ramesh

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent quiet locations, easy access to taxi and attractions. Walking distance to restaurants, shopping and pier.
2024년 5월에 1박 숙박함
답변 제공: Hotel Palace Team 님, 2024년 5월 4일
Dear Ramesh, thank you very much for your kind review! We are happy to know you enjoyed your stay at Hotel Palace Galapagos. Saludos

10/10 - 훌륭해요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel just 10-15 minutes away from the port and all the shopping and restaurants. The room was very clean and the staff was very attentive. We got complimentary water and coffee in the lobby. The rooms are quiet, have air conditioning and the staff speak English.
2023년 10월에 10박 숙박함
답변 제공: Palace 님, 2023년 11월 15일
Dear Diana, thank you very much for your kind review. We are glad you enjoyed your stay!Best wishes, your team of Hotel Palace Galapagos

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good option
Staff was amazing. Very helpful and wanted to make sure your needs were met. Always hot showers and good working air conditioning. Appreciated the water in the lobby to refill bottles and they even put a jug in each room too. Location was a bit outside the central area but we always walked it, even in dark and it was safe. It was only like a 10 - 15 minute walk. We took a cab from the ferry with our luggage and it was only $2. They booked us a cab to go to the airport ferry for us. Very prompt in responding to emails and I had a lot of questions so very patient too!
2023년 8월에 3박 숙박함
답변 제공: Team Palace 님, 2023년 8월 18일
Dear Sandra, thank you very much for your kind review. We are glad you enjoyed your stay and would be happy to welcome you back at Hotel Palace Galapagos any time.Best wishes!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very well maintained small and quiet hotel. Super friendly and easily accessible staff.
2023년 7월에 1박 숙박함
답변 제공: Hotel Palace Team 님, 2023년 7월 31일
Dear Michael, thank you very much for your kind review!

10/10 - 훌륭해요

Michael

2023년 7월에 1박 숙박함
답변 제공: Team Palace 님, 2023년 8월 19일
GRACIAS

8/10 - 좋아요

timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to downtown, safe, nice. Best thing is breakfast, Tonia makes it and it's very delicious
2023년 6월에 4박 숙박함
답변 제공: Team Palace 님, 2023년 7월 9일
Dear Timothy, thank you very much for your review. We are very glad you enjoyed your stay and enjoyed breakfast. Best wishes, your Hotel Palace team

10/10 - 훌륭해요

Ganna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good breakfast and staff very helpful.
2023년 6월에 3박 숙박함
답변 제공: Hotel Palace 님, 2023년 6월 17일
Dear Gonna, thank you very much for your kind review. We are very happy to know you liked your stay. All the best, your Palace Galapagos team

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay.
The hotel is in a nice quiet residential neighborhood, yet very walkable to restaurants and shops. The wifi was fast and dependable. The bed was very comfortable. Air conditioning worked well which was welcome each day after a day out. We chose not to spend the additional $8 a day for breakfast. The room was very clean! The staff was friendly and helpful. The only thing lacking was guidance on places worth visiting while on the island of Santa Cruz, although a recommendation was made by Julio for a travel agent we could contact. Overall, Hotel Palace is a great place to stay.
2023년 5월에 6박 숙박함
답변 제공: Palace Galapagos Team 님, 2023년 5월 24일
Dear Scott. Thank you very much for your kind review. We are happy to know that you enjoyed your stay at Hotel Palace Galapagos!

10/10 - 훌륭해요

Haangies

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They provide purified water. Everything was ok. The breakfast was great.
답변 제공: Team Palace 님, 2023년 4월 7일
Thank you so much for your review, we hope you enjoy your stay and return to Galapagos islands!.Best regards

10/10 - 훌륭해요

MERCEDES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.
2023년 3월에 4박 숙박함
답변 제공: Palace Team 님, 2023년 3월 25일
Dear Mercedeswas a pleasure have you with us, We hope you and Sofia had a wonderful time in Galapagos!!Greetings!Palace Team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel stuff are very friendly and helpful. It has been in short of water for two nights after a hot day (maybe a general issue in the island). They did try to help and provided a small bucket of drinking water for us to clean the face before the water came back in the morning. The hotel is clean and quiet. The breakfast is exceptional.
2020년 3월에 3박 숙박함
답변 제공: FERNANDO 님, 2020년 3월 18일
Thank you for your comments. We really appreciate your visit, you will be always welcome.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great place to stay, has all the comforts and cleanliness you could hope for! We will for sure come back next time we’re in Santa Cruz.
2020년 2월에 7박 숙박함
답변 제공: Fernando 님, 2020년 3월 2일
Thank you for your review.

10/10 - 훌륭해요

Denise 님, Fort Myers Florida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jose was excellent, he helped us get taxis, accomodated us for early breakfast, answered numerous questions. We were able to walk to restaurants, but were not in the hustle of the main tourist section. I highly recommend this hotel
2020년 2월에 1박 숙박함
답변 제공: Fernando 님, 2020년 2월 19일
Gracias por su valioso comentario, siempre nos ayudan a mejorar.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a lovely hotel, located close to the Charles Darwin Centre. Jose took great pride in personally serving freshly prepared breakfast to his guests. We could avail of free water in the foyer to refill our bottles. We were not very comfortable with the lack of privacy using the bathroom .... in our room, (Iguana) the bathroom wasn't a separate room to the bedroom
2020년 1월에 3박 숙박함
답변 제공: Fernando 님, 2020년 2월 2일
Sus comentarios y sugerencias son muy importantes para nosotros y nos ayudan a mejorar. Gracias por dedicar un tiempo a evaluar nuestro servicio.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was very well maintained with good service, centrally. It is a few blocks from the Main Street which made for a quiet stay.
2020년 1월에 3박 숙박함
답변 제공: Jose 님, 2020년 1월 31일
Thank you for your comments.

10/10 - 훌륭해요

Robert 님, Brantford, Ontario

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance, a few blocks, from many very good restaurants and activity centers. Quite neighborhood.
2020년 1월에 7박 숙박함
답변 제공: FERNANDO 님, 2020년 1월 27일
Gracias por su visita, sus comentarios son muy importantes.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
スタッフがとてもいい笑顔で親切でした。またこじんまりして清潔で配慮が行き届いているように思いました。
2020년 1월에 5박 숙박함
답변 제공: Fernando 님, 2020년 1월 27일
Gracias por visitarnos, sus opiniones son muy importantes para seguir mejorando.

10/10 - 훌륭해요

James Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great small hotel
The hotel has been remodeled and it is nicely done. Front desk Jose is awesome.
2019년 12월에 4박 숙박함
답변 제공: FERNANDO 님, 2019년 12월 29일
Thank you so much for your visit, our guests are very important. We are always working for a great experience in GALAPAGOS ISLANDS. Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We highly recommend staying at this property for the charm, cleanliness, central location and, most importantly, the excellent hospitality. Our visit to Santa Cruz would not have been complete if we stayed anywhere else. Jose Miguel went over-and-beyond to ensure that we had the best possible time: custom-tailoring breakfast time our schedule and dietary needs, offering free bikes to ride around town, calling taxis personally on his WhatsApp. Truly, we are thankful to Jose Miguel and the team at Hotel Palace Galapagos.
2019년 12월에 3박 숙박함
답변 제공: Fernando 님, 2019년 12월 16일
We really appreciate your comments, thank you so much for your visit.

10/10 - 훌륭해요

Johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So good service 😀 Thanks for a pleasant time!
2019년 11월에 1박 숙박함
답변 제공: Fernando 님, 2019년 12월 4일
Was our pleasure! You will always welcome.

10/10 - 훌륭해요

Jed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A really lovely experience
The hotel is a lovely small hotel, conveniently located and our room was very comfortable. But the best part about the hotel is the wonderful service- from the time we arrived and the way we were warmly greeted we were made to feel special throughout our stay- right until the time we were put into a cab for our trip to the airport. We would highly recommend this hotel.
2019년 11월에 3박 숙박함
답변 제공: Fernando 님, 2019년 11월 21일
Gracias por visitarnos, estamos muy felices de poder colaborar para que su experiencia en Galapagos sea inolvidable. Apreciamos mucho sus comentarios. Feliz viaje

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 5박 숙박함
답변 제공: Fernando 님, 2019년 10월 30일
Thanks for your time!

10/10 - 훌륭해요

Deiadra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Home-Base in the Islands
I like small guest houses because of their attention to personal service and Hotel Palace Galapagos exceeded my expectations in many ways. The BEST breakfast ever -- always fresh, delicious, and beautifully presented. Staff was eager to accommodate any type of food allergy or aversion; in my case, vegan and they made it so easy with several courses every morning. They even made me a breakfast sandwich to take with me when my tour left before the regular breakfast began. My room was impeccably clean and the bed very comfortable. Hotel Palace Galapagos is perfectly located close to shops, restaurants, pier, and Darwin Research Center. All within walking distance. In addition, staff enthusiastically helped arrange ground transportation, tours, and ferry boat tickets; he also recommended wonderful restaurants with several vegan options. Everyone is friendly, attentive, and genuinely helpful. It is a lovely hotel, close to all kinds of activities, situated on a beautiful island with no hawkers. I strongly recommend Hotel Palace Galapagos as home-base in the Islands!
2019년 10월에 4박 숙박함
답변 제공: Fernando 님, 2019년 10월 30일
Thank you very much for the review, we are always working for a great experience in galapagos.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함
답변 제공: Fernando 님, 2019년 10월 2일
Thank you for your opinion!

10/10 - 훌륭해요

Tom 님, Los Angeles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The owner went out of her way to makes us feel welcome. She even presented my wife with a small gift for her birthday. The room was excellent and the breakfast (and breakfast area) were great. While it seemed we were off the beaten path, the major local activities were within 5 to 15 minutes walking. My wife also liked the corner mini-mart for last minute things.
2019년 9월에 2박 숙박함
답변 제공: Sonia 님, 2019년 9월 16일
We really appreciate your visit to the Galápagos Islands, and we work every day for a best experience for you. Thank you.

10/10 - 훌륭해요

Humberto

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is not on the shore, but all Puerto Ayora points of interest are at walking distance. On the other hand, the neighborhood is quiet. It is a new hotel with neat facilities. José Miguel is a pleasant staff member who receives his guests with a glass of fruit juice. He is indefatigable meeting the needs of his guests. The cost benefit ratio of the hotel is very attractive. The Internet is not fast, but works for essential things.
2019년 8월에 3박 숙박함
답변 제공: Fernando 님, 2019년 8월 16일
Thank you Mr. Humberto, we really appreciate your comments. We work to offer the best experience for our guests.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Hotel with Great Service and Location
This was an excellent hotel. The location was walking distance to the main street. The service was excellent, the hotel staff went out of their way with booking tours, information for taxis and other town information, added comfort in our rooms and daily breakfast. Our extended family is from Ecuador and we will stay again at this hotel when we return in the future.
2019년 7월에 5박 숙박함
답변 제공: Fernando 님, 2019년 7월 28일
Thank you Sandra, we really appreciate your visit. We are always working for a best travel experience. You’ll be welcome. Regards

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service was provided. We were helped with an excursion to see giant tortoises and also with airport transfer.
2019년 5월에 2박 숙박함
답변 제공: Fernando 님, 2019년 6월 4일
We work every single day for a best hotel experience and tourism assistance. Thank you for your preference, we really appreciate your comments.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 4박 숙박함
답변 제공: Fernando 님, 2019년 5월 3일
Gracias, sus comentarios y calificaciones nos ayudan a ser mejores cada día.

10/10 - 훌륭해요

KENICHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
親切なスタッフ
とにかくとても親切なホテルでした。特に、朝食を担当してくれた女性スタッフが元旅行代理店でガラパゴスを知り尽くしており、本当に親身に日々のプランをお手伝いいただきました。街からは少々離れますが、タクシーで1.5ドル＆数分ですので、慣れれば気になりません。ホテル近くの雑貨屋は夜10時までやっています。
2019년 3월에 4박 숙박함
답변 제공: SONIA 님, 2019년 5월 8일
Thank you for your review and we appreciate your visit.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Staff are helpful and friendly. The room is clean but lack of basic facilities such as tea and coffee or a small table to put your tablet. The lightning is also not good as there is no bed side lamps or light switch so you have to get out of bed to switch off the light at night.
2018년 11월에 5박 숙박함
답변 제공: Sonia 님, 2018년 12월 4일
Thank you for your comments and suggestions. We appreciate the time you take for witting the Feedback.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2018년 10월에 2박 숙박함
답변 제공: Sonia 님, 2018년 11월 15일
Thanks

10/10 - 훌륭해요

François 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A quick 5-10 min walk to the main street. Bicycle rental included in the stay. Staff extremely polite and helpful. Place very clean and quite pretty.
2018년 6월에 3박 숙박함
답변 제공: Sonia 님, 2018년 10월 8일
Thank you for your visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Att, José 님, 2018년 9월 12일
Thank you for your visit

10/10 - 훌륭해요

Jason 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was beautiful and clean with really friendly and helpful staff
2018년 8월에 7박 숙박함
답변 제공: Sonia 님, 2018년 9월 12일
Thank you for your visit.

10/10 - 훌륭해요

Brad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely wonderful people at this hotel!! Room was great except it could have used more hot water. Overall I would definitely go back😁
2018년 8월에 2박 숙박함
답변 제공: José 님, 2018년 9월 12일
Thank you for your visit and we will work at the hot water pipes.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spent three nights in the hotel. It is a nice hotel in a quite area close to shopping and restaurants. Sonia made breakfast based on our schedule and changed menu everyday. We also get free bikes to ride around. They really tried to make our stay comfortable.
2018년 6월에 3박 숙박함
답변 제공: Sonia 님, 2018년 6월 12일
Thank you for your visit.

10/10 - 훌륭해요

Jim 님, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel
2018년 5월에 1박 숙박함
답변 제공: Sonia 님, 2018년 6월 4일
Thank you for your visit

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lower your expectation, make your stay happier
If you Came at the bad time. Not every was working. For example, no WIFI for the entire 5 days, waited for hot water in the morning and noise and dust from street demolition work. Also, I found their room inventory was not accurate. They claimed that basic rooms were sold out and yet the hotel just had two guests while I was there. I was forced to pay for an upgraded room the last day and yet I could not upgrade room because of the room is next to the street demolition work. I ended up over paying portion of my stay. The hotel is at least 3 or more blocks from every where. If you lower your expectation, it will make your stay a lot happier. The nice and friendly services from Sonia and Jose saved my vacation. They helped me with tours booking. your expectation, it will make your stay a lot happier.
2018년 5월에 1박 숙박함
답변 제공: Fernando 님, 2018년 5월 26일
Gracias por sus comentarios estimado Sr. Vincent Tang, Hotel PALACE, recibe de manera positiva toda esta información y nos ayuda a saber en qué podemos ser mejores. No somos perfectos, pero algún día lo seremos. Gracias por visitarnos.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had an excellent stay here. The room was spacious and clean. The staff members were friendly and very helpful with recommendations and booking our passage to Isabela island. We were also able to use their bicycles around town, which was nice. The area is quiet but convenient to activities. We highly recommend staying here.
2018년 5월에 2박 숙박함
답변 제공: Sonia 님, 2018년 5월 14일
Dear Guest Thanks for your preference.

8/10 - 좋아요

Takashi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
家庭的な雰囲気の居心地のいい宿
家族で経営するこじんまりとした宿だが、サービスが行き届いていて居心地が良かった。朝ごはんも一皿一皿サーブしてくれてとても美味しかった。
답변 제공: Fernando 님, 2018년 5월 10일
私たちを選ぶこと

10/10 - 훌륭해요

Amnon and Ariel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel, Very Personal Feel, Super Friendly
Very friendly small hotel run by a family. Rooms are nice and clean. Staff is very helpful. Hotel is walking distance (5 min) from the water and downtown. We recommend to communicate with hotel staff in advance since they can assist you in organizing your day-trips, boats, diving-groups, tour-guides, transportation etc. Sonia, the owner, is available for helping you virtually 24/7: A lovely lady. Highly Recommanded
2018년 4월에 6박 숙박함
답변 제공: Fernando 님, 2018년 4월 20일
We apreciate so much your review. Thanks for your preference. This is your home away from home.

10/10 - 훌륭해요

In Kwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place for family trip
The hotel manager is so kind and actively helps the guests go around the area. The hotel is very cleanly maintained. The breakfast is awesome, and it is served with local fruits, fruit juice, eggs, and bread. Visitors to Galapagos may have some difficulty touring the area, but she is willing to help them out. For my family, it was a fantastic experience. The location is a bit away from the main street, Charles Darwin Ave, but not that far. I strongly recommend this hotel for family tourists.
답변 제공: Fernando 님, 2018년 4월 5일
The HOTEL PALACE GALAPAGOS team, work every day for a best experience for our guest. You are the most important for us, your satisfaction is our satisfaction. Thank you so much for your preference and you always be welcome to Galápagos Islands.

10/10 - 훌륭해요

HIRO. 님, JAPAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
すばらしいです。
オーナー夫妻がものすごく親切でよかったです。 朝ごはんはトースト・卵料理・フルーツ・コーヒー・日替りの１００パーセントジュースといったラインナップで十分でした。 もし、次に行く機会があれば、またここを予約します。
2018년 3월에 4박 숙박함
답변 제공: Sonia 님, 2018년 3월 27일
Thank you for your visit.

10/10 - 훌륭해요

Jay 님, Boston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fernando the owner is the best
Fernando, the owner of the hotel, is amazing. He wants you to have an amazing experience. If you are unsure what trip to take or where to go, don't worry. Just take his advice or let him book something for you.
2017년 12월에 4박 숙박함
답변 제공: Fernando 님, 2018년 1월 5일
Thank you so much for your review! :)

10/10 - 훌륭해요

Vincent 님, Florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable Hotel with Kind and Helpful Host
The Hotel Palace Galapagos was a very comfortable hotel and Fernando, the host, was very kind and helpful. He is highly focused on being helpful and making sure you enjoy your stay. He was willing to provide plenty of advice on the best restaurants, travel agencies and experiences on the islands. He responds rapidly to any needs related to the room and the hotel facilities. I highly recommend visitors stay at this property.
2017년 11월에 7박 숙박함
답변 제공: Fernando 님, 2017년 12월 5일
All our Guests are very important. Our commitment is to work for you to have the best Galapagos experience. Thank you for choosing us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Had a great stay, Fernando was very helpful and ensured we had a great stay. He helped us organise a day trip and transfer back to the airport.
2017년 11월에 5박 숙박함
답변 제공: Fernando 님, 2017년 11월 29일
Thanks for your visit!

8/10 - 좋아요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, little hotel
Delightful, friendly staff! They were so helpful! I would definitely recommend this hotel. It doesn't have much of a view but it is a quick walk to the main area.
2017년 9월에 6박 숙박함

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean new hotel with excellent service
Booked this hotel based on previous reviews. It is located a bit away from the waterfront in Puerto Ayora but it is only a 10 minute walk to town. The rooms are very clean with a big lovely bathroom with excellent hot water and water pressure- and a tub. The hotel staff is friendly and helpful and arranged a private tour for us to the highlands at a competitive price. Lovely breakfast. The staff is mostly Spanish speaking so it will be easier if you speak Spanish. Our room faced the street so it was a bit noisy at night with dogs barking from the neighboring homes.
2017년 9월에 2박 숙박함